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[Resolved]  Rediff.com India — Rediffmail account being hacked

My rediff account is hacked and the hacker had changed all the password and recovery email.The hacking has been done for a month, which now i'm being aware of.

My email id is chiku12.[protected]@rediffmail.com
Please contact on the alternate email id: [protected]@gmail.com
my phone no., alternate email id, and security question are changed. please help me recover my account as soon as possible.

I humbly request you to bring a 24 hrs customer service as these are the important matter(my exam details are in the email) and needs immediate attentions.what all information can be used by hacker is uncertain.

I hope you understand the concern and provide the help on utmost priority.
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Complaint marked as Resolved Oct 1, 2020
I had reached rediff customer support themselves with email support and they kindly replied me and asked me some questions, i answered them faithfully to my best of abilities and they resetted my password.Thank you so much rediff community for supporting me!

Complaint Status


[Oct 01, 2020] Rediff.com India customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: ShareTweet

Comments

I am not able to access my rediffmail account..I am getting the error of wrong password or wrong username..but i am very much sure about my username and password as it's my mostly used account..my email id is [protected]@rediffmail.com..please let me know what is the problem..i have very important mails in that account..please help me to get out of this problem..
Hello,
I am not able to access my rediffmail account..I am getting the error of wrong password or wrong username.Please help me open my account. It is [protected]@rediffmail.com... It is important.
am unable to access more than a day and it's not allowing me to change password as well. Kindly get my account restored. I have old emails that I need to refer

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please give me the customer care support phone number as it is not connecting to them. please help.

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    Rediff.com India
    Customer Care Service
    Customer satisfaction rating
    31%
    Complaints
    1784
    Pending
    0
    Resolved
    549
    Rediff.com India Phone
    +91 22 6182 0000
    +91 22 2444 9144
    +91 22 6182 0200
    Rediff.com India Address
    1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
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