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Relaxo Footwear Complaints & Reviews

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Updated: Mar 30, 2024
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Relaxo Footwear reviews & complaints page 14

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Goutam Sonvane
Aug 13, 2015
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Replacement of Product(shoes)

Dear Sir/Madam
I Goutam Sonvane bought a shoe from relaxo footwear from shop No. B-1345 Block-B, Gharoli Dairy Colony, MAYUR Vihar Phase-3, Delhi-110096. on date 09.08.15 vide invoice no.01516R[protected], item code BM-256, Gents black Shoe size-8, colour-Black (Item No.I[protected]P3) amount Rs.1899 . I am a permanent customer o[censored]r company. I am upset for this shoe's bottom sole opened within one time use and that was showing...
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Vishvajit Kamble
from Pune, Maharashtra
Aug 7, 2015
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I had purchased relaxo sandals sparx- ss-424 from islampur, Tal-walwa, Dist-sangli, Maharashtra, Sunny shoes Islampur, as I was been said that by the shop keeper that there will be no any problem for 6 month .. But in 4 month there is the hole been crated near the toe of the sandals.. So I shall receive a positive response after this massage.. Thank you
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    vmathew
    from Delhi, Delhi
    Aug 4, 2015
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    Address: Jaipur, Rajasthan

    Dear Sir/Madam I Varghese Mathew brought a shoe from relaxo footwear from shop No. 44, 47 Tagore circle, at Vaishali Nagar, Jaipur on date 30.06.15 vide bill no.1556, item code id-PLM 551, size-8, colour-Black (I[protected]G1) amount Rs.1499 . I am a permanent customer o[censored]r company. I am upset for this shoe's stitching opened within one month and that was very bad condition. I hereby enclosed the copy of purchase bill and photos for your kind information. You may please see the photographs which provided to you in attached files. So, you may please change this shoe as early as possible. Your early action highly appreciable. Thanks with regards Varghese Mathew Jaipur. Rajasthan Mobile No.[protected] &[protected]. Encl. Attached with Bill Copy & Shoes photographs 3 Attachments Preview attachment 20150804_154622.jpg Image 20150804_154622.jpg Preview attachment 20150804_154518.jpg Image 20150804_154518.jpg Preview attachment footwears.pdf PDF footwears.pdf
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      Sunil tejwani
      from Alwar, Rajasthan
      Jul 24, 2015
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      Address: Jaipur, Rajasthan

      Dear sir My name is Sunil Tejwani I have brought a shoe from relaxo footwear shopee at tripolia bazar, jaipur on date 09.06.15 as per bill no. 01516R[protected]. I am a permanent customer of your valuable company. I am very upset for this shoe its too early my shoes showl is damaged and pull up from shoe, thats very bad condition shoe.please see the photographs which provided to you in attached files. please change this shoe as earliest possible. thanks & regards from Sunil Tejwani Jaipur. Rajasthan PH: [protected] &[protected]. Attached with Bill Copy & Shoes photographs.
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        yadein9
        from Delhi, Delhi
        Jul 20, 2015
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        Address: New Delhi, Delhi

        I have purchased a sandal SS 433 Before 10 days.Now on that threads are removing itself from back side...is it the quality of relaxo . I hope and and believe that relaxo will treat as a regular customer who trust on only his brands from last 12 years.
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          Niraj_nt
          from Delhi, Delhi
          Jul 17, 2015
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          Address: New Delhi, Delhi

          I bought it from company outlet last month. After the purchase i use hardly for 10 days and the colour and design of the product goes off and looks like road side pruchased local product. It hardly one month to purchase and i send it back to retailer. As per the reetailer, company is not accepting claim since it is more than 15 days old. Please let me know the guarantee of the product whether it is just till the sale out or it has some realistic time limit. The product is complete looks shabby worth rs. 20/- and no one who preferrred to buy it for rs.315/- would like to use further. My product it still at your retailer counter. Waiting your reply if you like to bother it -- rgds - niraj tiwari -[protected], [protected]
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          Not satisfy
          I bought it from company outlet last month. After the purchase i use hardly for 10 days and the colour and design of the product goes off and looks like road side pruchased local product. It hardly one month to purchase and i send it back to retailer. As per the reetailer, company is not accepting claim since it is more than 15 days old. Please let me know the guarantee of the product whether it is just till the sale out or it has some realistic time limit. The product is complete looks shabby worth rs. 20/- and no one who preferrred to buy it for rs.315/- would like to use further. My product it still at your retailer counter. Waiting your reply if you like to bother it -- rgds - niraj tiwari -[protected], [protected]
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            Suresh Pant
            from Mumbai, Maharashtra
            Jul 16, 2015
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            I had purchased the model No B251 from your shop on 24.11.14. Unfortunately, immediately after the purchase the right Shoe gone out of order which got repaired (Pasting from your Repair Center) on 19.1.15. Now the left shoe has also gone out of order(the toe opened). now thired time shoe again gone out of order. Hence i am fed up with this shoe. Therefore, please replace this model with new one immediately. I am awaiting your positive response. Thanks & Regards: Suresh Pant(Haldwani) [protected], [protected]
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              Vinodag
              from Delhi, Delhi
              Jun 20, 2015
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              Address: New Delhi, Delhi

              I purchased a 3 pair of chappals on 10/06/2015 of amount rs 2997, from your outlet in prashant vihar, sector14, rohini110085. There is a defect in one of the pairs .it was shown to the outlet incharge who agreed to change the same.but due to unavailability of invoice/bill, he advised us to email you the same for the permission of the change of the chappals..so kindly do the needful.
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                sanchit27
                from Delhi, Delhi
                Jun 14, 2015
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                Address: New Delhi, Delhi

                I am writing in order to raise my grievance that I recently experienced with Relaxo, Rajori Garden. I bought a pair of shoes BM-231 black on 11.4.2015 for Rs 1599 from Rajouri garden. While making the purchase, I was told that the warranty is for 75 days. However, the sockliner and midsole started bending within few days of the purchase. Now when I approached to the store, they told me that they have terms and conditions and they cant help us. I look forward to your response to my grievance.
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                  Samia Mohsin
                  from Ludhiana, Punjab
                  Jun 8, 2015
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                  Address: Lucknow, Uttar Pradesh

                  Respected Sir, I have purchased one of your Sparx Slipper I loved it so much but now I want another piece it when I went to the Relaxo shop next day it was not available. Please make it available in one of your shop located Near Chowk Post Office, Chowk, Lucknow, Uttar Pradesh 226003 Sorry I don't remember its product code but its of pink colour
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                    Vijay Palve
                    from Gurgaon, Haryana
                    Jun 6, 2015
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                    Address: New Delhi, Delhi

                    Actually I bought a sparx slippers on 16 may 2015. But very soon its sole was torn from point and detached. I never expected this from relaxo. Before this also I bought sparx slippers but it was with no fault. So I want a new piece in return or refund. Its no. was 10 and model no. Or art Was SFG 526 GENTS. Pls take a very quick action
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                      sonut42
                      from Gurgaon, Haryana
                      May 16, 2015
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                      Address: Palwal, Haryana

                      Dear Sir, I bought a pair of shoes SM-190 6/1 BROWN from Relexo Footwear, Palwal on[protected] in Rs1599 .Its been one & half month, one of those shoes has got ripped.hence i deposited them on[protected] to Showroom.When i visited to Showroom regarding this issue, Concern person says that it cant be replaced.Either you may be refunded 50% of the Shoes price or we can get it repaired. I want to know when a new shoe can get ripped in one & half month then how long it will take to a repaired one.SPARX is a good & reliable brand thats why i went for it. But if this is the reliability how will i recommend it to my friends.About Money.I have got a loss of Rs800 in one & half month.Due customer dissatisfaction, It will be very hard to go again for this brand. When i contacted Customer care person, he asked me to send a mail to get a replacement of it.Hence i am filing this complaint with a hope that i wont be feel cheated from SPARX, and will get a replacement of these shoes. Pics of Shoes & bill are attached, kindly let my feet feel SPARX with the same happiness as it was one month before!!!... Name - tarun Contact - [protected]
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                        Hardip16
                        from Karnal, Haryana
                        Apr 27, 2015
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                        Address: Shahid Bhagat Singh Nagar, Punjab

                        I visit to your relaxo showroom on 25 april 2015 and bought a sliper but after one day it get broken from steple when i go back to your shop seller is not replace it with new one. On backside of my bill written that if any problem within 15 days then 100% of concession Please resolve my problem
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                          gk1234
                          from Gurgaon, Haryana
                          Apr 25, 2015
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                          sir i brought a dr schol chappal from your ip extention delhi store at madhu vihar on 1 march 2015 . after a few days the strap of the chappal came out .as i could not find time i went to the same shop a few days back to complain about the chappal initially the staff said that they would write to the company and send the product to the co .as i did not have the copy of the bill i asked him to check from his system i was telling him the date but the man at the bill desk became abusive and asked me to leave along with the chappal he did not show any manner with me . then some other staff intervened and took the chappal from me and asked me to write my comments in the register meant for the same.i wrote in the register and also left my phone number as i was promised that they would get back to me but till date i have not received any information. as the chappal was of around 1100 rupees.either replace it of refund my money.
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                            lav10406
                            from Patna, Bihar
                            Apr 4, 2015
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                            Address: Patna, Bihar

                            Dear Sir, I have bought Sparx shoe Model No.-SM-174, Sparx collection Laxmi complex, Boring Road, Patna-1 on 31.03.2015 but on 3rd April, there is defect in my both shoes, and when i go to shop for exchange they refuse to exchange it. So, my humble request is that you take some action. Thanks Lav Kumar Mob-[protected]
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                              Monika 1303
                              from Kotputli, Rajasthan
                              Mar 20, 2015
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                              Address: Faridabad, Haryana

                              I bought shoes from relaxo show room and employee of showroom said 1 year guaranty on every item but my shoes starting tear from very first day from upper side and now after 2 month my shoes are tear from many places . please exchange my shoes with new and good quality shoes. Monika Arora h.no-1343/ sec-18 old Faridabad [protected]
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                              manufacturing defect on sparx sandals

                              i purchase a pair of spar sandals about 1 month ago. There is a defect on it, But i dont have bill. kindly help me.
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                                pratibha.y
                                from Bengaluru, Karnataka
                                Feb 28, 2015
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                                Address: Bellary, Karnataka

                                Hello i bought sparx sandal in bellary. After use sandal months sole and leather of sandals started to damage. So i want support from your end. Since from 6 years i am started using your sandals. I am fully satisfied with your product. But till today i am not fully used your product because when ever i use the sandal they are stolen. Again i purchased new sandals. As a regular user please support me. Thank you. I bought sandals from friends shoe mart. Opp meenakshi lodge. Kc road. Bellary . karnataka. Cashbill no 86. Dt.08/09/14 ss101 Sandal model. Sreedhara. Sai sreevalli bakery. Basaweswara nagar 2nd cross bellary-583201 cell [protected]
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                                did not get the parcel

                                i have ordered 2 pairs of slippers but didn't get the delivery till now

                                Sole pasting

                                Monday on 30th I was purchase Boston model 6 no pair. Today I m shocked the posting of souls are open . So with in previous days pesting of gum is very poor, I never purchase r elaxo brand in my entire life,
                                Please immediately change my pair
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                                  Narang Pallav
                                  from Dehra Dun, Uttarakhand
                                  Feb 22, 2015
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                                  Address: Bareilly, Uttar Pradesh

                                  I had bought black shoes from your showroom dated 21.12.2014, but after 7 days of buying the product started losing its shineness but shopkeeper doesn't pay any attention.I am very disappointed regarding your brand and if there is no strict action taken by your side than i have to switch to other brand.I want that you should replace my shoes as soon as possible otherwise you will lose your permanent customer.
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                                  Feb 22, 2015
                                  Updated by Narang Pallav
                                  My contact no -[protected].

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                                    rishav kansal
                                    from Chandigarh, Chandigarh
                                    Feb 7, 2015
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                                    Address: Ludhiana, Punjab

                                    Hello This is riahav kannsal, i had boght4 product from your showroom dated[protected] and invoice no is [protected] and when i bought these product from your showroom it was said that it is 3 mont gurantee and warrenty depending on how much damge will done and manger was that time mr ANGAD . Today dated 7-2-2014 when i visited the showroom and compaline that one of your produt has been damge i.e 10032087 sfg 1029 gents then they do not agree to exchange and said we can not give you gurantee or warrenty for more 2 months ... i was really disponted with your serives i hopew you will concered this complain and earlier action will take other i think i have to go to consure court for that and i have all bills and damge product
                                    Relaxo Footwear customer support has been notified about the posted complaint.
                                    Hi there, you should connect them through [protected]@relaxofootwear.com
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                                      sugandh kumar verma
                                      from Mumbai, Maharashtra
                                      Feb 6, 2015
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                                      Address: Lucknow, Uttar Pradesh

                                      I buy shoes lucknow ''shoe house'' H3_1/6 sitapur road scheme sec_A, Ram Ram bank chauraha Aliganj lucknow my shoe after one and half month damaged I wear the shoe when go the coaching 100 meter distance when purchase the shoe six months any problem replace but my shoe not reolace I am Sugandh my no. [protected] email_id [protected]@gmail.com
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