Reliance Broadband — WORST CUSTOMER SERVICE

Address:Pune, Maharashtra

TO WHOSOEVER RELIANCE BROABAND IS THE WORST COMPANY EVER AND PATHETIC CUSTOMER SERVICE DEPARTMENT. I HAD REGISTERED A COMPLAINT ON 04/03/2015 SRI NUMBER[protected] AND TILL DATE WHICH IS ALMOST 1 MONTH ITS NOT BEEN CANCELLED AND NOBODY HAS BOTHERED TO CALL FOR FEEDBACK AND CANCELLATION. EVERYTIME THEY SEND A PRE-TYPED MESSAGE ASSURING "TO RESOLVE THE ISSUE" "ESCALTED ISSUE TO RELEVANT DEPARTMENT"... Dear Mr. Navandar, This is with reference to your e-mail dated March 29, 2015 for your Reliance Fixed Line Phone number [protected], regarding service cancellation. We regret the inconvenience. We have escalated the issue to the relevant team, who will look into this matter and resolve it on higher priority. For any billing issue, we request you to write to us after the service gets completely cancelled from our end. Thank you for choosing Reliance. MESSAGES LIKE THESE ARE SENT BY FOLLOWING EXECUTIVE Regards, Tanmay Dinde Officer-Customer Care Reliance Communications Limited... Regards, Yogesh Pore Officer - Customer Care Reliance Communications Limited...Regards, Swamidas Papner Officer-Customer Care Reliance Communications Limited... Savitri Chaskar Officer-Customer Care Reliance Communications Limited...Yours sincerely, Soniya Surve Officer-Customer Care Reliance Communications Limited. ... SO MANY MAIL BUT NONE OF THEM HAVE EVER DONE THEIR JOB STAY AWAY FROM RELIANCE BROADBAND... BETTER USE BSNL OR AIRTEL... I AM CHANGING MY BRAODBAND SERVICE PROVIDER. rEGARDS, SHRITAM NAVANDAR [protected]
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Dear Shritam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
I GUESS EXECUTIVE OF RELIANCE COMMUNICATION IS NOT EVEN READING THE FEEDBACK..

KINDLY READ THE FEEDBACK PROPERLY AND THEN SEND IN YOUR PRE-EDITED MESSAGE.
Dear Shritam,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
this is strange!!!
Alternate number is [protected] and [protected]
WHAT IS THE UPDATE??? ITS BEEN MORE THAN 40 DAYS STILL COMPLAINT IS UNSLOVED.
GOOD CUSTOMER SERVICE

SHRITAM NAVANDR
[protected]
RELIANCE BROADBAND IS 1 OF THE WORST SERVICE TILL DATE. SERIUOSLY THINK BEFORE YOU TAKE THEIR CONNECTION. IF YOU HAVE ENOUGH TIME AND MONEY THEN GO AHEAD.

MY SUB ID[protected] UNDER THIS ID I MUST HAVE COMLAINT 30 TIMES. HAVE CALLED THEM 15 TIMES TO CANCELL MY LANDLINE. ITS BEEN 3 MONTHS AND IT IS STILL PENDING. I HAVE 6 COMPLAINTS REGISTERD ON THIS FORUM ALSO STILL THEY DONT BOTHER. TODAY I HAD A WORD WITH MS PRADNYA (CUSTOMER CARE, MUMBAI) AFTER HOLDING THE CALL FOR 30 MINS SHE TELL ME SHE WILL ARANGE CALL BACK AND DISCONNECTED THE CALL. SUCH IS THEIR CUSTOMER SERVICE. GUESS THEY ARE TAKING UNDUE ADVANTAGE FOR A COMMON MAN.

AFTER THIS MAIL THEY WILL POST A COMMENT SAYING SORRY FOR THE INCOVIENCE AND WOUR TEAM WILL CALL YOU WITHIN 2 DAYS. I AM SURE NO-ONE WILL CALL.

STAY AWAY FROM THIS COMPANY

REGARDS,
SHRITAM
[protected]
[protected]

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