[Resolved]  Reliance Digital — price are much higher than from others

Address:

Ghaziabad, Uttar Pradesh, 201001

I bought a panasonic 32 hd smart led tv 32es480dx from reliance digital store on dated 7th dec., 2017 through capital first, which was priced at 23990/- and later i checked the details of this led tv in e-commerce sites (Flipkart & amazon), so the price of this tv is 21499.00 + additional services which screen shots attached for your reference.
So, in the morning i talked about the reliance digital customer care, she said, once you go to the store and talk about it and show the price of e-commerce and we are registering your grievance and the complaint number will massage you. Then i do the same things but the sales executive said that
You do not compare our price with ecommerce sites. While ecommerce is giving me very good service + discount from them.
Then how can they say that ecommerce sites are not trustable even reliance also sale the products on ecommerce sites.
Reliance digital sales executive say that we have sell our products at the lowest price from others and we also provide the best services to the customer. Then talk to them after taking the product then these people talk to you in a dirty way and no one register your complaint.
I even told them that your product has not been opened yet, if you cannot give me the same price (21499), then you take it back or exchange it but they refuse. Then last, i said to those people i have cleared your entire payment now (Rs. 21499) but those people do not agree, so i do not want to purchase i will never buy any products from reliance in the future because their prices are much higher than from others and nor their services are good.
It’s a very bad experience with reliance digital store.

Thanks