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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 167

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M
Mahi_mahender
from Chennai, Tamil Nadu
May 7, 2018
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Address: 121004

Respected All,

reliance tower was installed and Jio installed 4G devices on this tower without any agreement, tried to call Jio Manager and he is not listing us. Kindly suggest. as per Agreement with reliance we can ask for new agreement if any other service provider use the same tower. Jio 4G is the 3rd party till now.
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    S
    sam_boy
    from Delhi, Delhi
    May 7, 2018
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    Address: Mumbai City, Maharashtra
    Website: jio.com

    Jio has bugged me on data usage of [protected] as hardly on download of 1.2 gb they exhausted my limit of 2gb data even lost that incomplete download due to their poor services and their198 is almost useless no support or details on how the data is used and jio site is not showing the current usage this is simply bugging the customer. Their unfair practices made me decided not to use their services again.
    +1 photos
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    This is the data speed am gettin in non peak hours ... in day time or in peak hours am able to get nly 560kbps ... is this speed called 4g speed ???

    unfair business practice inappropriate data consumption calculation - Comment #3089261 - Image #0
    Reply
    Intrnet nhi chlta h speed 5to 10kbps h
    Address
    Agrawal colony sabri road bhaisahiya tola
    Mirzapur up
    Mo no [protected]
    Reply
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      N
      nisovert
      from Virarajendrapet, Karnataka
      May 6, 2018
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      Address: Mysore, Karnataka, 570008
      Website: www.jio.com

      I recharged my jio number with rs.498 before 3 weeks which includes prime membership, even though the service status is active at their end i cannot use the service because of no sufficient network in my area and they said this when i contacted customer support. I have contacted tens of times with the customer care and written many emails and sent direct messages on twitter regarding my service update and still, their answer is "your disappointment is highly understandable. Unfortunately, your location has not been adequately covered by jio network. Rest assured, your request has already been noted and will keep in mind while planning for any future network enhancements" and they are not ready to give back my money too. If they do not have network coverage then why do they have to take recharges and why do they have to issue new sims in my area?
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      Sir, by mistake I have done recharge on wrong number. I have complained about to the customer care but they refused to revoke the recharge.
      My mobile number is [protected]
      Jio recharge-
      Wrong number is-[protected]
      Reference number-[protected]
      Done through Paytm App

      no service for the paid money - Comment #3089387 - Image #0
      Reply
      My amount ₹ 399 through SBI net banking. But not recharged. Please recharge or refund. Tomorrow in the last day for recharge.
      Reply
      I am happy 3 month bad full speed Internet kitni bar complain kiya he aj se mera successful jio dhan dhana dan... ...
      Reply
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        S
        SUNIL KV
        from Idukki, Kerala
        May 6, 2018
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        Sir,

        I made a mobile recharge of rs. 399 on 19.4.2018 through sbi anywhere personal for jio no. [protected]. However, the recharge failed. But the refund of the amount is not credited back to my account as on date. Kindly expedite. Details are given below:-

        User id : sunilkgv (Sbi anywhere personal)
        Mobile service provider: reliance jio
        Amount deducted : rs.399
        Mobile number recharged : [protected]
        Tid : uh41162493
        Operator ref. No.[protected].
        Date : 19.4.2018.

        Regards

        Sunil k v
        Mob.[protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          U
          udaysapna
          from Mumbai, Maharashtra
          May 6, 2018
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          Address: 400078

          Dear sir/madam,

          I have recharged jio mobile numbers i. E. [protected] and [protected] of sapna rao with rs. 399/- respectively on 05 may 2018 through doha bank debit card at reliance retail ltd. Digit mumbai in at mulund. I haven't received any recharge confirmation message from jio. But i got sms from doha bank regarding deduction of money. I have attached the copies of doha bank sms. However, i have recharged mobile ([protected]) late in the evening on 05 may 2018 with rs. 399/- using axis bank net banking.

          It is requested that necessary action be taken from your end towards reimbursement of rs. 399/- at the earliest.

          Thanking you

          Uday kumar rao
          Email: [protected]@yahoo.com
          +2 photos
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          I am jio user and i am face lot of problem regarding my jio simcard .i have sufficient data but my speed is low .i am not my work on time on net and two to three time jio costomer care no soltion pane ki kosis kiya but mujhe koi solution nahi mila jald se jald es problem ka solve kiya jaye thaki sahi se apna kam kar sku
          thankyou
          Reply
          I am RAM AWADHESH RAM .I was recharge my Jio no [protected] on 27 April 2018 by inernet banking but my Jio no was not recharge and also money was dedicated from my A/C .kindly resolved my problem .

          Regards
          RAM AWADHESH RAM
          M.no.[protected]
          Reply
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            M
            Mayank 97
            from Meerut, Uttar Pradesh
            May 5, 2018
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            Address: Bareilly, Uttar Pradesh

            Dear sir,

            I am a jio user..

            The main issue is that the jio service is not satisfying in our region, { exact address - behind doordarshan kendra, defence colony, bareilly} several time we reported about this problem in jio care, but always the same ans we got from them that they are trying to resolve the problem.. It is continue since last 6 months...
            But they are not providing us satisfactory results.. But also they are getting full payment through recharge from us..

            Really they are just fooling the peoples.& provide 2g data speed in 4g data price..
            Plz take some steps against them..
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            Thank you for using State Bank Internet Banking. Reference No. for Reliance Jio Infocom transaction of Rs. 349.0 from A/c ending 6223 on 29-Apr-18 at 22:10 is IGADKTRUE1.
            Account no:[protected]
            Mobile no:[protected]
            Reply
            Dear sir/ma'am,

            I have recharged my phone ([protected]) on 19th April 2018 and not able to call even or haven't received any balance against this and your customer care executive had only listened my problem but not resolved it.

            So please suggest regarding the same.

            Sandeep
            [protected]
            [protected]
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              P
              Piyush k upreti
              from Agra, Uttar Pradesh
              May 4, 2018
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              Address: Bareilly, Uttar Pradesh

              Dear sir,

              I am a jio user.. I have recharged my number by 398 rupee.

              The main issue is that the jio service is not satisfying in our region, { exact address - behind doordarshan kendra, defence colony, bareilly} several time we reported about this problem in jio care, but always the same ans we got from them that they are trying to resolve the problem.. It is continue since last 6 months...
              But they are not providing us satisfactory results.. But also they are getting full payment through recharge from us..

              Really they are just fooling the peoples.& provide 2g data speed in 4g data price..
              Plz take some steps against them..
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                A
                Anshul Navle
                from Jaipur, Rajasthan
                May 4, 2018
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                Address: Jaipur, Rajasthan, 303002
                Website: www.jio.com

                From the past 3-4 days the jio network speed has been slowed down very much and its been continuous from 3-4 days. I have a 4g recharge and i am not even getting the speed of 3g. 100kbps is not the speed you provide to a 4g user. I am telling if it continued in future too then i am afraid i will have to shift myself to another service provider. Please fix this issue. I shifted to jio bcoz i thought you guys provide very high speed to your customers but now i am very disappointed by your service provided. Please fix this or else i will shift and make my friends shift too. Thank you.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  J
                  Jana Jana
                  from Jodhpur, Rajasthan
                  May 4, 2018
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                  Address: 500037

                  I have purchased out state sim in which fingerprint verification doesn’t reuires. After 6 months it’s showing another number to be verify and linked with my account which I never purchased. This is huge mistake from jio team they have allotted more sim to anyone on my adhaar. I have complained several times against this issue but still not solving this problem.
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                    J
                    Jagpreet Singh Kang
                    from Chhutmalpur, Uttar Pradesh
                    May 4, 2018
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                    My Jio No. [protected] was due for recharge on 03 May 18. I have recharged this no. through mobile app MyJio for Rs. 399/- on 02 May 18 using MyJio voucher worth Rs. 50/-, remaining payment was made through SBI net Banking (Reference No. NSBI[protected]IGADLFLED9). Today i.e. on 04 May 18 Services for my Jio No. were restricted. Kindly restart services on priority.


                    Thanks
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      K
                      KalaiMamani
                      from Chennai, Tamil Nadu
                      May 3, 2018
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                      Address: Chennai, Tamil Nadu, 600119

                      Today after a gap of two months i received a message that i used 100% data when i did not use it as i was attending court through out. I suspect somebody may use parallel no to my [protected]. I am fed up with the frequency of faulty messages. After my previous complaint there was no such problem arisen. Check and correct it. Today the net connection was also not available in our area.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        N
                        nnagpal88
                        from Delhi, Delhi
                        May 3, 2018
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                        Address: New Delhi, Delhi, 110085

                        I recharged my jio number on 03/05/2018 through generate upi of bhim app"and i get the notification is in bhim app from"[protected]@icici " on which i made payment of rs.299 as i had applied the jio voucher of rs.50 on my jio app but i did not get any notification of recharge yet either no details of recharge in my jio app.

                        Even i called in jio customer care and they replied that we don't have any information of recharge.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          A
                          [email protected]
                          from Khagaria, Bihar
                          May 3, 2018
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                          Address: Muzaffarpur, Bihar, 842001

                          Jio close my voice calls.. But maine kisi bhi business perpose ke liye voice call karo use nahi kiya hai. Iske prove ke liye mera call history dekh skate hai... Maine sirf 2-4 no pe hi call kiya hai.. Magar jio ne mera voice call band kar diya. Or maine complain kiya to kaha gya ki aapne commercial use kiya hai. Magar koi batai 2-4 no se kahin commercial use hota hai...
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            N
                            nishanth nissy
                            from Mavelikara, Kerala
                            May 2, 2018
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                            Address: 560022
                            Website: All social apps and internet browsers

                            Since in purchased jio sim [protected]... Am repeatedly complaining the data speed issue even after 2years the problem havent resolved even after regualr complaint and applite complaint am fed up o[censored]r worst service being a 4g network am able to acces only 560kbps in ma area.. Its ma last complaint i can ask to resolve the issue as soon as possible thankin u
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              A
                              Ankitkumar dhamat
                              from Ahmedabad, Gujarat
                              May 2, 2018
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                              I recharge jio 498 on my jio number [protected] on 4 april 2018 and at that time I got a massage of validity 84 days but on 1/5/2018 i got a massage that inform your validity expired on 1/5/2018...why? Chiting with customers... Jio is third class company... Why 84 days validity transfer automatically in28 days? And my call to customer service of jio disconnect automatically after 15 seconds talks with care officer... Bad service... I am not happy and satisfied with jio...
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                A
                                [email protected]
                                from Bengaluru, Karnataka
                                May 2, 2018
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                                Address: 560100

                                Dear madam/sir,
                                I anzar malik is a legitimate user of jio tele-communications, but i am not able to call even my parents usin this network/ or use internet on my mobile phone using reliance jio sim.
                                I am in electronic city phase1 near velankani tech park from last 3 months,
                                But from the very beginning i am struggling to call my parents in a proper manner...
                                Hope you will do something...

                                Thank-you in anticipation.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  B
                                  Basu R Naratti
                                  from Bengaluru, Karnataka
                                  May 2, 2018
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                                  I have perchase a new sim on 26 April. My new jio sim not working properly. Not connecting the net & also not connect the call. When i have call call will be disconnected automitically. When i have on net its not browsing its only circles. I have facing problem from 7 days plz solve the problem and extend my validity for 7 days.
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                                    S
                                    Sansijo
                                    from Imphal, Manipur
                                    May 2, 2018
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                                    Address: East Siang, Arunachal Pradesh, 791102
                                    Website: Jio

                                    Jio i want to state u that ur network coverage in the northeast region (Pasighat, arunachal pradesh) is very bad and if we complain against it no action taken not every people as much reach as your ambanis rs 399 is very valuable for us and we dont get what we want from the network plz take some responsibility otherwise i and after me many people will through their jio sim only adding customer is not your responsibility a proper network coverage has to be there so that we can used and take the benifit
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      S
                                      Sadaqat Khan
                                      from Budaun, Uttar Pradesh
                                      May 2, 2018
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                                      Address: Moradabad, Uttar Pradesh, 244001

                                      Hello
                                      I am sadaqat from moradabad city
                                      I have complained about 4g speed issue in my area several times but jio never do anything about it.

                                      I am paying for 4g plan but i get speed like 2g.
                                      I want 4g speed for downloading please solve this issue.

                                      I have many jio users in my home.
                                      We all are facing same issue.
                                      Please increase speed or launch new tower site in my area as soon as possible..

                                      My number is [protected]
                                      I live near townhall moradabad
                                      Pincode 244001

                                      Regards sadaqat
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Sir,

                                      My JIO Number is

                                      [protected].

                                      Recharge amount of Rs. 350 debited from my Bank Account.

                                      Phone is still not working.

                                      Please help
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                                        S
                                        sk19
                                        from Pune, Maharashtra
                                        May 2, 2018
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                                        I received this mail from jio team. I have mistakenly recharged with 150 rs to my jio no - [protected] on 1-5-18. I usually recharged with 149 rs plan. Now i'm not able to make voice calls neither have data facility. Please do the needful.

                                        Dear customer,

                                        Thank you for choosing jio.

                                        Recharge of rs. 150 is successful for your jio number [protected].

                                        As part of the recharge, you are entitled to the following benefits:

                                        Get full talktime of rs. 150 on a top-up of rs. 150

                                        Your transaction id is[protected]ee8dc072.

                                        You can manage your account on the go by clicking on www.jio.com/MyAccount

                                        Dial 1991, to know your current balance, validity, plan details and for exciting recharge plans.

                                        Thank you,

                                        Team jio
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        Sir
                                        my jio sim card No. [protected], name for sim card is PRODIP CHAKRABORTY, Email address is [protected]@gmail.com . I have recharged for Rs 153/- for 01month for 42 GB DATA on 22.04.2018 but not active and net is not work
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