Reliance Jio Infocomm Complaints & Reviews

I purchased new jio phone as a gift to my mom on 30 th of january 2018 but unfortunately in the very next day it was damaged showing the error

"warning : oem key verify failed!!!
Warning : ssystem will reboot right now!!!"

But its not rebooting and got freezed, i tried after replacing the battery showing the same error mentioned above and also its not booting up.

I request you to take action immediately or a refund must be initiated, this is the first time i am unsatisfied by jio's service and requested you to take the step immediately to repair or refund.

Consider the complaint at its priority for resolving.

I am using Jio Network . This internet speed is too slow, my work is mostly in online but my jio internet speed is disgusting. I think this network is good but this is very bad network .
Otherwise I all ready complaint in jio app[protected] time is 04:16 . But my problem not sorted .
My complaint no is :SR00000H39TN -2- SR00000OUY...
Please my problem solve .Properly provide good service

My jio data is decreasing very fast without using that much. When I on my jio WiFi in the morning I just use for 20/25min, in that time my 1Gb gets over. Its very frustrating and annoying . I use only WhatsApp for message only without any downloading and stuff still it's happening. Plz help me fast.
I am attaching my usage details also... At a time how can I use 400/500MB, I don't watched videos nor I downloaded any application...
So resolve this jio plzzz

Jio UPI payment Successful but recharge not done
I have recharged 349 via my jio App. I have used UPI as payment mode. The payment was successful to [protected]@icici for 349 rupees but no recharge was not done. When I tried to call JIO customer care they are telling it has been declined, but my bank is saying that it has been successfully paid to the UPI address. Please help on this .Mobile no [protected]

Please check as all the jio user at Gigaspace IT Park Viman nagar Pune are unable to access internet.
As I already log a service request at jio portal Your customer care executive ask me to wait for 90 days to resolve the issue.

As we already recharge for 3 months we can't wait for the given TAT So request you to check on priority else refund our reachrge amount .

Service Request Number:-SR00000HAB42/SR00000H6R7D

Fri, sep 29, 2017 at 8:07 pm on time i have pre booking ordered of iphone 8. But i have no received iphone 8 till date:[protected]. So please refund my money rs.1999/- for my account no.[protected], bank name - state bank of india, mahendergarh, ifsc code-sbin0004946, pin code-123029, haryana
Description as per detail :-

Buy your iphone by visiting the store and paying the balance amount for pre-booking order id:jef02933056
Dx-mini
Singhana rewari road near subhash park narnaul haryana
-
Narnaul
Haryana
123001
For directions, you could click here
Item description
Prebooking price
Sub total


Iphone 8
Qty:1
Inr 1999
Inr 1999

Sir, asper your sms i have recharged my jio prime phone number [protected], rs 399/- on[protected] through hdfc bank bebit card, vide your transaction id br0000qcowox dated[protected], and it's confirmed also by sms. But the amount paid is not showing in my jio digital prime number [protected]. Please verify in your records and confirm and show the amount paid in jio digital application. Thank you

I terminated my jio postpaid no a couple of months ago but again a bill was generated. I tried going online and to the store for payment and was unable to process my request as the number is not available anymore. Customer care is unable to help me. I finally got a demand notice too for payment. I wrote to their collection team but they bluntly said i need to pay via cheque. But to whom and where? No details mentioned. I have lost peace of mind to pay a meagre amount. It's really torture.

Hi team,

I have taken [protected] jio number to use it in jiofi device last year and used for 1 month and not used it for few months. Again i recharged with rs.399 plan to the same number [protected] on jan 27th 2018 but could not access net from the jiofi device. I went to reliance store to find out the problem and learnt that sim is expired and it will not work. I called jio customer care many times to cancel the recharge and revert my money but there was no use. Request to help on this and revert my money to my account as it was done through net banking. Jio team should not allow recharge for the expired sim which is wrong and cheating the customer.

Thanks,
Jio customer

I am a regular user and retailer of reliance jio. But from 15 days it is not working properly..Its speed is low as compared to 2g network.I have complained so many times. But my problem is not yet resolved.So pls help me to give a proper internet service or refund my recharge amount..That i recharged 2 weeks ago.jio company representatives takes only complaint but not solved..again and again i give complaint but not yet solved..so pls take a action for this.

There is absolutely no signal for jio customers in and around kanchanjunga building, anushakti nagar, barc colony, mumbai 400 094.

It is requested that reliance jio service provider should take necessary actions to solve the mobile connectivity issues on the specific region by providing tower or improving the signal strength.

Thanking you in advance

Hi im getting nrtwork issue call quality is below average... And internet speed is very slow as campare to airtel 4g... I tried to contact to your customer care but no reply... If my complain is not resolved in time i will definetly port my connections... This is injustice... Im jus paying not able to use services
Number [protected]
Address brein, srinagar, j&k, 191121

Hi sir...,
I have paid 399 to recharge my jio number, transaction is successfully done, but i can't get any amount or befits, i complained to reliance jio customer care, they said me its not my problem, on our side transaction is not recorded
My trasaction is inb/[protected]/reliance jio infocom[billd...
Please solve my issue as early as possible...

I recharged my jio no [protected] for 2 times for rs 399 in which i redeemed 1 voucher worth rs 50 and paid rs 349 via bhim app to [protected]@icici on 29 january money has been reduced but recharge has not done yet please refund my total money rs.349+349=698 atleast. First time
From phonepe trans id - ici109a61c00aa74faaaa86495619ec4131 tez.2nd-id:[protected]

Jio speed is very low. Google website is opened after take some time ..network comes ups and downs..i[censored] have not provide good service then return our rupees.very bad networks .. don't trust to Jio network..plans very attractive but services was very poor .. atleast surfing should be properly working, but not opened page within 30 sec...then how can u take our money as this way..this is very discussed...!!!

Name:Abdul Hameed.A
Mobile number;[protected]
Email id [protected]@ymail.com

10min before i ask customer care services through phone regarding 1.5gb data packing I recharge Rs.399/- I recharge 17jan but iam not received 1.5gm received only 1gb.. ask to customer care he is spoke with me rudely he name Mr.Sanjay...

Good evening Sir spoke with Mr Sanjay he is behaviour totally totally very very poor he is spoke with like hair mr.Sanjay that is Ur job whatever customer ask questions kindly said calmly u spoke like fighter man iam not a right person speak with u behave with like silly.. i never expected Jio customer care very very poor response... Lots of youngsters having jobless kindly choose that's way of people help with them... Don't give job like mr Sanjay very poor speaking way and way approach... Ur behaviour continue in Ur customer care anyone can't save to u... finally say to u don't speak rudely iam not Ur Enemy iam one of customer of Jio... Dont act to others mr.sanjay

I have reliance jio connection. My plan was to expire on[protected]. But from[protected], i was getting messages from reliance jio every minute to recharge immediately otherwise my number will be deactivated. Being fed up i recharged my number on[protected]. But suddenly on 25th january announced republic day offer. My recharged plan was activated on[protected] but the benefits of republic day offers was not given. So reliance jio has cheated existing customer like me. I would request to provide the benefits of republic day offers in my mobile number

2-3 months ago my jio network was good but now network is very bad on both the sims... Internet speed was ok earlier... But now its below 10 kb... Its a shame they call themself a 4g network... I tried to talk to them by jio live chat... But they never respond... I emailed them... But still no rply... I am very dissopointed in services of jio... Very bad

मैंने रिलायंस जिओ प्राइम [protected] लिया. इस नुम्बर पर 84 दिन के लिये एक जीबी प्रतिदिन वाला रिचार्ज करवाया. किंतु 8 से 10 दिन तक ठीक से कार्य करने के बाद नेटवर्क हमेशा के लिये गायब हो जाता है. इस सम्बंध में कस्टूमर केयर पर शिकायत की गई किंतु समस्या का अभी तक कोई समाधान नही किया गया. कस्टूमर केयर पर यदि ज्यादा बार समस्या बताने का प्रयास किया तो काल रिसीव नही किया जाता. कम्पनी द्वारा केवल ट्यून सुनाई जाती है.
कृप्या इस सम्बंध में कार्यवाही करे और समस्या समाधान करे

My mob num [protected]. (26/01/2018) I recharged jio 399 plan by bank account in jio app.amount was deducted in my account. Bt I won't receive any confirmation message from jio .it doesn't shown in statement also .pls rectify my prblm .transaction id SDB290486.in DBS bank .. I have a screenshot also for deducted money.