Reliance Jio Infocomm Complaints & Reviews

Recharged my mob no, [protected] with Rs 399 through SBI net banking ref no. LBS[protected]ACVDAXO9 dated 31/1/2018 but same in not reflecting in my mobile. Kindly look into matter urgently. either deposit the amount in my mobile or the return the money at earliest. Your way of complain is also very difficult to understand. please make it simplified to user....

Sir, I booked jio mobile phone on 31.01.2018 but by mistake the last digit was tuped wrong. Phone booked on [protected]. My mobile number is [protected]. Kindly helo me what to do. I tried to contact the person with mobile no.[protected] but he did not helped me. I called jio customer care but also did not helped me. I request you to help me to get my money or the jio mobile device
Thanks
Rekha...

I tried to recharge my jio number of rs. 399 in upi payment and the amount got debited from my account but not recharged, either i need the refund or recharge done, my mob no is [protected]
The recharge was done to [protected]@icici and the date of transaction is 25 jan 2018 and [protected]@icici is a worst address were recharge always fails and i ask jio to cancel upi payment for recharge on its website or resolve the issue...

I have done recharge of 399 using paytm but by mistake it is wrong Jio number and I want to reverse it back
No :[protected]
Operator ref no:[protected]
OrderNo. [protected]
Date 01/02/2018

I wants to reverse the transaction and refund the amount in paytm Account or in elsewhere but reverse it as soon as possible.
Thankuuuuuuuuuuuiiiiiiii for your support...

I am sandeep मेने दिनांक 29/01/2018 को आपकी साईट jio.com quick pay से मेरे jio के मोबाइल नंबर [protected] पर 399का रिचार्ज किया था उस समय मेरे अकाउंट से रुपये की कटोती हो गई और मेरे नंबर पर रिचार्ज हुआ नहीं जब मे...

मेरे पास एक साल पहले भी एक जिओ नो था घर के पास ही टावर था पर अच्छा नेटवर्क नही आता था मेने जिओ केअर पे कंप्लेंट की मगर कुछ सुधार नही हुआ। तो मैने सिम बंद करवा दी ओर वोडाफोन ले...

Very shameful to say that even after recharge of my jio mobile no [protected] i am unable to make a single call nor received any call from last 10 days. When anyone dail my above jio no that it respond as the no. You are calling is unreachable or switched of. Please resolve the issue immediately otherwise i will raise recharge amount demand from jio telecom. Issue also informed to consumer care executive but yet not attended...

I purchased new jio phone as a gift to my mom on 30 th of january 2018 but unfortunately in the very next day it was damaged showing the error

"warning : oem key verify failed!!!
Warning : ssystem will reboot right now!!!"

But its not rebooting and got freezed, i tried after replacing the battery showing the same error mentioned above and also its not booting up.

I request you to take...

I am using Jio Network . This internet speed is too slow, my work is mostly in online but my jio internet speed is disgusting. I think this network is good but this is very bad network .
Otherwise I all ready complaint in jio app[protected] time is 04:16 . But my problem not sorted .
My complaint no is :SR00000H39TN -2- SR00000OUY...
Please my problem solve .Properly provide good service...

My jio data is decreasing very fast without using that much. When I on my jio WiFi in the morning I just use for 20/25min, in that time my 1Gb gets over. Its very frustrating and annoying . I use only WhatsApp for message only without any downloading and stuff still it's happening. Plz help me fast.
I am attaching my usage details also... At a time how can I use 400/500MB, I don't watched videos nor I downloaded any application......

Jio UPI payment Successful but recharge not done
I have recharged 349 via my jio App. I have used UPI as payment mode. The payment was successful to [protected]@icici for 349 rupees but no recharge was not done. When I tried to call JIO customer care they are telling it has been declined, but my bank is saying that it has been successfully paid to the UPI address. Please help on this .Mobile no [protected]...

Please check as all the jio user at Gigaspace IT Park Viman nagar Pune are unable to access internet.
As I already log a service request at jio portal Your customer care executive ask me to wait for 90 days to resolve the issue.

As we already recharge for 3 months we can't wait for the given TAT So request you to check on priority else refund our reachrge amount .

Service Request Number:-SR00000HAB42/SR00000H6R7D...

Fri, sep 29, 2017 at 8:07 pm on time i have pre booking ordered of iphone 8. But i have no received iphone 8 till date:[protected]. So please refund my money rs.1999/- for my account no.[protected], bank name - state bank of india, mahendergarh, ifsc code-sbin0004946, pin code-123029, haryana
Description as per detail :-

Buy your iphone by visiting the store and paying the balance amount for pre-booking order id:jef02933056br...

Sir, asper your sms i have recharged my jio prime phone number [protected], rs 399/- on[protected] through hdfc bank bebit card, vide your transaction id br0000qcowox dated[protected], and it's confirmed also by sms. But the amount paid is not showing in my jio digital prime number [protected]. Please verify in your records and confirm and show the amount paid in jio digital application. Thank you...

I terminated my jio postpaid no a couple of months ago but again a bill was generated. I tried going online and to the store for payment and was unable to process my request as the number is not available anymore. Customer care is unable to help me. I finally got a demand notice too for payment. I wrote to their collection team but they bluntly said i need to pay via cheque. But to whom and where? No details mentioned. I have lost peace of...

Hi team,

I have taken [protected] jio number to use it in jiofi device last year and used for 1 month and not used it for few months. Again i recharged with rs.399 plan to the same number [protected] on jan 27th 2018 but could not access net from the jiofi device. I went to reliance store to find out the problem and learnt that sim is expired and it will not work. I called jio customer care many times to cancel the recharge...

I am a regular user and retailer of reliance jio. But from 15 days it is not working properly..Its speed is low as compared to 2g network.I have complained so many times. But my problem is not yet resolved.So pls help me to give a proper internet service or refund my recharge amount..That i recharged 2 weeks ago.jio company representatives takes only complaint but not solved..again and again i give complaint but not yet solved..so pls take...

There is absolutely no signal for jio customers in and around kanchanjunga building, anushakti nagar, barc colony, mumbai 400 094.

It is requested that reliance jio service provider should take necessary actions to solve the mobile connectivity issues on the specific region by providing tower or improving the signal strength.

Thanking you in advance...

Hi im getting nrtwork issue call quality is below average... And internet speed is very slow as campare to airtel 4g... I tried to contact to your customer care but no reply... If my complain is not resolved in time i will definetly port my connections... This is injustice... Im jus paying not able to use services
Number [protected]
Address brein, srinagar, j&k, 191121...

Hi sir...,
I have paid 399 to recharge my jio number, transaction is successfully done, but i can't get any amount or befits, i complained to reliance jio customer care, they said me its not my problem, on our side transaction is not recorded
My trasaction is inb/[protected]/reliance jio infocom[billd...
Please solve my issue as early as possible......