Reliance Jio Infocomm Complaints & Reviews

Just a day before i. E on 19.01.18 i ported my no. From vodafone to jio. I have been constantly phasing problems which are as follows.

1. I dont get any calls when my phone is connected to my personal wifi
2. I was asked to download an app which doesnt allow me to call anyone without an internet connection, unlike other service providers wherein if there is no 3g or 4g i can still place calls.
3. Its almost equivalent to any other internet based calling app eg. Watsapp (Note: watsapp is way better though)
4. When i get calls from callers who are not using the jio network they just dont seem to be able to hear me. Only when someone calls me from a jio no. They can hear (With absolutely poor quality)

With my work being highly dependent on me being accessible 24*7 on phone, jio has really made my life difficult in just 12 hours o[censored]sing this service.

I need to port my no. To another reliable service provider asap, even if it mean paying extra money for that. Please help!

Hi,

I have used a postpaid sim when i am in kerala and later on i moved to Mysore, and i found better options in prepaid i wanted to deactivate my postpaid sim.so i contacted the jio customer care and asked them to deactivate after paying all my pending money they said they deactivated it but now after 3 months i got a call that my 3 months bill is pending, when i contacted the customer care again they are now telling its temporarily blocked.i dont even understand why should i pay the bill even after its been blocked.the customer care service is so bad the way they talk to us is as if we took some loan and we didn't pay it.they are very rude i[censored] are hiring these kind of people then no thanks to ur services.

Hi team,

I have done wrong recharge to the below number [protected] instead of my jio number.
I tried to reach out to above number to check if its available but it is not reachable.in that case, my money would not have reached to this guy either.

Can you do something to return my money so that i can recharge the correct number. I can share recharge details also.

Thanks,
Nikhil tiwari

Visit many time for duplicate sim but every time jio employee excuses to provide sim, they only say come to next time. They behave very rude not look like they are the owener of jio communications. Very disappointed with jio customer care servicetheir systems are mostly not working and have visited multiple times even for small things. Selection of handsets is not huge and they seems to be least interested in selling anything.

My jio mobile # [protected]

Recharged on 23 dec 2017 for 999
Recharged failure even by providing cash to retailer.
Retailer reliance retail limited kaggaspura bangalore refused to refund with abusive and unconstitutional words.
Please arrange to refund my money directly to my bank account
Neither service provided nor money refunded

My alternate #[protected]

Hello last night, i have recharged a wrong, so i have to take back the wrong recharge, please help me otherwise i will get a big loss, i am a very good retailer in you please, please solve my problem. This is my please a recharge reversal immediately amount 1101 orn br0000oq0inq id no.[protected] customer no. [protected] demo no. [protected] date[protected] time 7:57 pm

Hi there, i paid rs 399 to [protected]@icici dated: 17 january, at 20:03:07, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number.
I want my money back! Please refund it as soon as possible!
Please state me, where and to whom i should seek help for!

I am even attaching a screenshot as a proof for my payment, i want the refund of my money to [protected]@upi as soon as possible!

On my last recharge, i received 8 vouchers of rs. 50 each to redeem on or before my next recharge, however i can see 8 vouchers in my jio app in my phone but value is zero & i'm not able to redeem amount of 400 for my next recharge.

Kindly guide on same if i can redeem or it was just for the sake of sale???

Sachin desai
[protected]
[protected]@gmail.com

Sir,
I tried to recharge my Jio number with 498 through jio app, but payment through PhonePe UPI transaction money was sent to [protected]@icici and recharge was not successful but money deducted from my account.
So, please refund my money back to my account sir.
My PhonePe UPI is -[protected]@ybl
Date-11January 01 :08 pm
Mob no [protected]

I had recharged my reliance jio no [protected] on 13/1/18 for rs.399/- debited from my icici a/c no.[protected] paid through billdesk with transaction id[protected] and status in my bank statement shows payment sucessful but jio states that the payment was rejected. Since the same was done through billdesk, kindly check & state further progress.

Regards,

Arun

On 15th jan at night while doing recharge via myjio app i have selected payment option as paytm and it didnt ask for offer code and the recharge was done. I want it to be cancelled as i want to redeem paytm offer code. Please refund the amount. Recharge is still not activated.. It is in waiting state as i understand from jio support person. Please take this as complaint and provide the complaint id.

Dear sir
I a have already send transaction receipts of recharge to you. And you simply reply me that no recharged received on 12 january 2018. I think jio care is not interested to resolve my issue. You find all receipts of my payment again and check the status. Please solve my problem. See my recharge payment details bellow:
Recharge amount: 399
Voucher utilize: 01 (Of rs 50 with it)
Date & time of recharge: 12 january 2018, 6:36 pm
Recharge done through: myjio
Payment mode: phonepe account
Name of the bank: central bank of india
Payment transaction /reference id: p1801121837112789324826
Bank ref. No.:[protected]

Please refund my recharge amount.

Dear sir/ madam,
I prajakta recharged jio with rs. 349 plan on 16/01/2018 but recharge is failed and money is deducted from account.
I have recharged with rs. 349 plan in which voucher of rs. 50 is applied and rs. 299 is deducted from bank account.
I have made transaction using debit + pin mode. Also i called jio customer care 2 times but they are saying that contact to bank and get transaction id. So i called to bank customer care and they are saying that there is no transaction id for such transactions. So i have attached payment proof.
Please consider my problem as early as possible...

Worst service provider. i[censored] cannot give the speed so plz dont make fake promises.
Said to be 4G speed but it works like "1G SPEED" even worst.
After 6 month o[censored]sing jio sim, now the speed of internet degraded.
improve the speed for number([protected]) or better u jio people keep your money and sim with you. its better to switch other operator, at-least they have promising speed within that data-pack(money).
Request you plz work on it or keep your ### services with you.

I am jio SIM card holder. My number is [protected]. I have plan of RS 459. On 15tb January I have not used anything in net but jio app shown 900 mb usage on 1.03 pm in data usage. I have contacted helpline 15th n 16th. But not replied satisfactory and advice to give mail to jio.com. They have to solve my problem why I send mail to jio.com.
Compny looted people.

Hi there, i paid rs 399 to [protected]@icici dated: 10th january, at 22:04:33, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number!
I even contacted icici bank on this matter, but no further progress was seen!
I want my money back! Please refund it as soon as possible!
Please state me, where and to whom i should seek help for!

I am even attaching a screenshot as a proof for my payment, i want the refund of my money to [protected]@upi as soon as possible!

I have a jio phone. Six months back at time of charging the screen broken. I replaced the same. But when i got the phone i saw that camera not working. I told to the executive but he didn't care about the same. Now again from same point the screen broken. I visited to your centre at baghajatin. After 30 min no body will attend me. All are gone for a lunch in a group. This type of service u provide.
Surely it is not the company view.
Please look into this matter.

Sir/Mam

Installation of jio mobile tower in residential area.

I want to acknowledge you that their is a tower being installed in my locality which can be harmful to the locals nearby it as it can cause several diseases. I hereby request to take strict action against installation of tower in chola chowki village: Birondi Tajpur District: Bulandshahr Pincode-203203.

Thanks
Yogendra kumar

Our company "times of india group" have taken the bulk connection of jio, but no connection is working efficiently. Voice is not clear, phone get disconnected, dongle not working, data is very slow. After several complaint it seems that reliance does not care of customer, there is no customer satisfaction or we can say there is no value of the customer. Request you to look into this asap or we will be force to discount all the connections and will go to other service provider.

Recharge filed on 9 January 2018 for mobile number [protected] under transaction I'd UH33236607 worth ₹399 through net banking, as enquired in bank statements showing above-mentioned recharge successful but reliance jio office denying of getting above-mentioned payment ₹399.where should I complain?I cannot share my bank detail.