Reliance Jio Infocomm Complaints & Reviews

I am a jio prime customer, mobile no-[protected] has recharged Rs-459 on 17.12.2017, since 06.01.2018 no has disconnected of voice call due to misuse of making abnormal outgoing calls. customer care representative couldn't clear about "abnormal outgoing calls and the daily limit of calls", also myjio app showing the validity 08.01.2018 of plan-459.

I'm not able to use bhim, phonepe or idbi go mobile+ apps using jio network, because of jio is unable to send in-app msg using above apps to register with concerned apps to use them. Resolve this issue asap.
Your customer care executive says the premium number messaging service is not available with jio, why? Other network service providers have no problems with this. He declined to register complaint. Jio network has this drawback please resolve it immediately.

Reliance jio internet usage forgery:

On 7th jan 2018, 11.11 am, i received one sms from jio as my high speed internet data 1.2 gb (Rs.199 plan) was exhausted. To be mentioned, i didn't receive alert msg of 50%, 90% usage which jio usually send. I doubted and checked my jio app and confirmed the same.
As a mater of fact my usage was around 200 mb only at that time. I've attached the screen shots of internet usage in my redmi note 3 and jio's itemised internet usage details. Mi users will be familiar with the data usage options in miui.

There are no evidence of internet usage of 1.2 gb, both in my mobile usage history and my jio app.
I contacted jio customer care they checked and replied me that i used 1.2 gb and asked me to check my statement in my jio app. I downloaded the itemised data usage bill from jio app and found the internet usage as total of 322 mb.

I dono why jio is cheating on their customers. I've all the proofs that my data usage didn't exceed more than 350 mb.

Somebody please help me with the needfull. It might seems silly but i paid for the service and it's waste of my hard earned money.
Small or big, it is a forgery and they must pay for this.

I need justice

My outgoing call facility is being deactivated because of high number of outgoing calls on my number. But as per my information jio is providing unlimited calls to any network, local as well as national.
My outgoing call facility is deactivated without any proper notice. It’s a request to activate my outgoing facility and i in future if a make high number of outgoing calls then jio has the right to deactivate it.

Hi team,

My self abhishek, i have done my jio number recharge ([protected]) with rs 399../- on 24th december 2017, but it was unsuccessful and the transaction status shows as successful. Where as the recharge was done from reliance jio store, now the store executive says that transaction is successful and also provided me with the transaction id, below is the screen shot for your reference.

After this trouble i have wrote many emails at [protected]@jio.com but no proper response till date and also the rude behavior of the store executive and the store manager and also none of the reliance jio executive taking up the responsibility and according to the store manager the last communication asked me to wait for next 20 to 30 days to get the reversal. So its not a matter of rs 399../-but service and responsibility matters. The bad experience is that jio team is not able to help me for such a small concern and amount.

So really i appreciate you, if you can solve my concern and take the action accordingly whom so ever is responsible for it.

My contact number:[protected]

Below mentioned are the store details:

Manager name:manish
Address:jio digital store, beside reliance fresh super market, near to satya petrol pump, alwal, secunderabad.
Pincode:500010.

Regards,
Abhishek.

I have been using jio no.-[protected] for last 18oct.2016 still date i cant using my connection in my office area where several complains has been raised including appellate complains (Sr500000t1tlc & sr500000sqeu9). The company is asking for more time to get my problem resolved. I want jio higher authority to ans. Me the paid service i use for no service.

Dir sir ek retailer ne mere no ki jagha kisi or no per rechrege kar diya hai jiske kara hai wo dilhi me hai ushne bhi man liya hai magar wo recharge refand nahi kar rahi hai unka kahana hai ki unhone 1din pahle hi recharege karwaya hai yani ki 4/01/18 ko jabki mene kal 5/01/18 ko sham ko karya tha 399 ka no hai [protected] jabki sahi no hai [protected] kirpiya meri help kare my contact no [protected] recharege ankit mobile se kiya gaya thaa rajasthan ajmer se help me halp me

I remitted ₹459/- to jio from my vpa [protected]@upi towards 84 days of jio for my sim no[protected] on 2nd jan 18

The payment was successful and my bank statement carries a legend as below.
Transaction id ici05c7d03333ce4a979cc4133132bdb600

This charging was valid for 84 days
. Today i was told by jio that they have not received any payment from me.

Please check at your end and refund the same to my vpa.

Recharge done with transactionid

Orderreliance jio order #bv000004nsjd with paytm
Transactionind

Paytm cash txn id [protected][protected]:27:02 am

Recharge done with transactionid

Orderreliance jio order #bv000004nsjd with paytm
Transactionind

Paytm cash txn id [protected][protected]:27:02 am

Recharge done with transactionid

Orderreliance jio order #bv000004nsjd with paytm
Transactionind

Paytm cash txn id [protected][protected]:27:02 am

I am jio prime member with mobile no:- [protected]. Today by 4:30pm i had done a recharge of rs.499 for above mentioned number through icici net banking. Amount of rs.499 got deducted from account but no messaged received regarding recharge confirmation. All services (Calling and internet) for my jio no. Is not working.
Pl kindly look into the matter.

I have bought jio phone 5 weeks earlier. Initially when i bought that time phone hanged 2-3 times. After few days it became dead. Then i went to service center and they told that its software problem, needs only an update, then they updated the software and phone started functioning. After an hour it again became dead. I called them and asked to replace my phone but the denied that and told the same that its software problem, after update it will start functioning. Also they told me to stay for an hour at their service center and check phone for an hour. Hw rude!!! The higest authorities over there gave me his contact no. And told that if again problem will persist then i can directly call them and he will solve the matter

After a week i. E today the same problem of dead phone issue persisted. Now the person who gave me number is not answering my call

Please provide information why the net is not working between 2-3 days i have paid the balance but then also you are not giving proper level of network
And please take immediate action on it from that i am in trouble that i have taken a new phone but then also it is not working properly because of network issue and one more my friend as taken jio phone and they felt in boiling milk

Dear sir,

My bank account was debited by rs.149/- on 04/01/2018 but not credited to beneficiary (Jio Recharge)
Details of transaction is below

Bank ref no - LIC[protected]
Marchant name- india ideas
Marchant transaction id -
Transaction date-04/01/2018
Transaction amount :-149
Mobile no- [protected]
[protected]

Jio service center, ram chowk, kishor namkin street, morbi - 363641, mobile [protected].

This is bharat. I am complaining about jiofi dongal. I bought my dongal from poojara telecom rajkot, gujarat, india. Imei number of jiofi is [protected] and sim number is [protected].
My jiofi device was not working so i have given for repair in poojara telecom morbi. Poojara telecom gave device to jio service center morbi. I have given it on 2nd week of november 2017. They called me 6 time that my device is repaired and its working so collect it. When i go there it was not working. Same thing happened 6 times. I am living in village which is 50 km away from morbi district. Up and go its 100km. I have been traveling there 6 times and wasted money and time. Jio service center morbi are shameless even they dont check my device and called me to collect everytime. I am tired of this. I really need to lodge legal complaint about this matter. Even my jio plan of 3 months free data is finished. Its been two month in repair center. My contact detail is [protected] or [protected]@gmail.com

I have paid for same plan (84 days rs 459) two times on the same time same plan by mistake or due to internet problem. The details of payment are under :

My jeo no is - [protected] (Probir das)

(A) ref payment igacdvlwz1 - rs 459/-
(B) ref payment igacdvmn15 - rs 459/-

Both through sbi internet by my a/c no - sb [protected]. Please keep one payment & other payment may please be transfer to my above a/c.

Thanking you.

This is to complain about the wrong recharge done of rs. 498. At [protected] this is a corporate number of a jio employee. The transaction has been wrongly done. I had words with him but he is refusing to refund the amt. This is rs 399 plan for 70 days with rs 99 top up plan. Is it possible to get back my refund. At this number+[protected]. This will be highly appreciated if you take action against the complaine as it is very important. I have already mentioned the number in which wrong recharge has been done. Please take the necessary step to resolve the problem.
Thank you

Sir,
I have done the recharge of 558 rupees from my jio number [protected] with the help of phone pe upi and money gets deducted from my account for the same. But recharge for jio number is not getting reflected. So, kindly please proceeds my recharge amount or give me refund. My upi id [protected]@upi

Transaction no.[protected]
Date: 30, dec, 2017

Hi,

I had bought your jiowifi on 10/11/2017 for 2300/- and the dealer had told me i will get 2gb per day for 4 months. Since 28th december 2017 the internet stopped working. I have been complaining about it online on twitter since 29th but no help.

Finally today i was told that i have used up my data and there is no more data, because the deal was 2gb pd for 49 days. This is pure cheating and harassment. I have been guided to go to store where i bought it from, who is your representative and selling your product.

I have been cheated and misguided and this has caused me huge mental harassment.

I have been forced to recharge and spend additional 399 so i can start working since your tele caller repeated told me that there is no other way, you have recharge for 399 if i want to use ineternet. I also requested for the jio md's email id, but was refused by your representative, which is my right as a dissatisfied customer under the guidelines of trai.

I demand my right to be put on the plan for 2gb per day for 4 months, and a refund of 399 which i was forced to pay today and a compensation of 1, 00, 000/- for the mental harassment, torture and wasting my time, more so not giving me the email id of the jio md after being put on hold for more than 15 mins by your supervisor mr. Anil singh

My jiofi number is: [protected]

Thank you.

Regards,

​rahul

+91 [protected]

I do recharge of rs399in jio no [protected] on3/1/2018 8.11am from my another my jio a/c [protected].same amount deduct from bank a/c but till time recharge not happen.i call jio customer care 1st time they say it will take 2 hours.. after more than 2 hour ..i call back now they not support me so please do needful for me...

Dear sir... I have placed a worng nuber to recharge 499 plan it was completed the number is [protected] is the mobile number from assam i'm from the telangana the order number is br0000mph8ut i want to refund my amount please do it... Any one should know about this what i do on this time tell me
I'm always available in [protected] please do it fast sir