Reliance Jio Infocomm Complaints & Reviews

Dir sir ek retailer ne mere no ki jagha kisi or no per rechrege kar diya hai jiske kara hai wo dilhi me hai ushne bhi man liya hai magar wo recharge refand nahi kar rahi hai unka kahana hai ki unhone 1din pahle hi recharege karwaya hai yani ki 4/01/18 ko jabki mene kal 5/01/18 ko sham ko karya tha 399 ka no hai [protected] jabki sahi no hai [protected] kirpiya meri help kare my contact no [protected] recharege ankit mobile se kiya gaya thaa rajasthan ajmer se help me halp me

I remitted ₹459/- to jio from my vpa [protected]@upi towards 84 days of jio for my sim no[protected] on 2nd jan 18

The payment was successful and my bank statement carries a legend as below.
Transaction id ici05c7d03333ce4a979cc4133132bdb600

This charging was valid for 84 days
. Today i was told by jio that they have not received any payment from me.

Please check at your end and refund the same to my vpa.

Recharge done with transactionid

Orderreliance jio order #bv000004nsjd with paytm
Transactionind

Paytm cash txn id [protected][protected]:27:02 am

Recharge done with transactionid

Orderreliance jio order #bv000004nsjd with paytm
Transactionind

Paytm cash txn id [protected][protected]:27:02 am

Recharge done with transactionid

Orderreliance jio order #bv000004nsjd with paytm
Transactionind

Paytm cash txn id [protected][protected]:27:02 am

I am jio prime member with mobile no:- [protected]. Today by 4:30pm i had done a recharge of rs.499 for above mentioned number through icici net banking. Amount of rs.499 got deducted from account but no messaged received regarding recharge confirmation. All services (Calling and internet) for my jio no. Is not working.
Pl kindly look into the matter.

I have bought jio phone 5 weeks earlier. Initially when i bought that time phone hanged 2-3 times. After few days it became dead. Then i went to service center and they told that its software problem, needs only an update, then they updated the software and phone started functioning. After an hour it again became dead. I called them and asked to replace my phone but the denied that and told the same that its software problem, after update it will start functioning. Also they told me to stay for an hour at their service center and check phone for an hour. Hw rude!!! The higest authorities over there gave me his contact no. And told that if again problem will persist then i can directly call them and he will solve the matter

After a week i. E today the same problem of dead phone issue persisted. Now the person who gave me number is not answering my call

Please provide information why the net is not working between 2-3 days i have paid the balance but then also you are not giving proper level of network
And please take immediate action on it from that i am in trouble that i have taken a new phone but then also it is not working properly because of network issue and one more my friend as taken jio phone and they felt in boiling milk

Dear sir,

My bank account was debited by rs.149/- on 04/01/2018 but not credited to beneficiary (Jio Recharge)
Details of transaction is below

Bank ref no - LIC[protected]
Marchant name- india ideas
Marchant transaction id -
Transaction date-04/01/2018
Transaction amount :-149
Mobile no- [protected]
[protected]

Jio service center, ram chowk, kishor namkin street, morbi - 363641, mobile [protected].

This is bharat. I am complaining about jiofi dongal. I bought my dongal from poojara telecom rajkot, gujarat, india. Imei number of jiofi is [protected] and sim number is [protected].
My jiofi device was not working so i have given for repair in poojara telecom morbi. Poojara telecom gave device to jio service center morbi. I have given it on 2nd week of november 2017. They called me 6 time that my device is repaired and its working so collect it. When i go there it was not working. Same thing happened 6 times. I am living in village which is 50 km away from morbi district. Up and go its 100km. I have been traveling there 6 times and wasted money and time. Jio service center morbi are shameless even they dont check my device and called me to collect everytime. I am tired of this. I really need to lodge legal complaint about this matter. Even my jio plan of 3 months free data is finished. Its been two month in repair center. My contact detail is [protected] or [protected]@gmail.com

I have paid for same plan (84 days rs 459) two times on the same time same plan by mistake or due to internet problem. The details of payment are under :

My jeo no is - [protected] (Probir das)

(A) ref payment igacdvlwz1 - rs 459/-
(B) ref payment igacdvmn15 - rs 459/-

Both through sbi internet by my a/c no - sb [protected]. Please keep one payment & other payment may please be transfer to my above a/c.

Thanking you.

This is to complain about the wrong recharge done of rs. 498. At [protected] this is a corporate number of a jio employee. The transaction has been wrongly done. I had words with him but he is refusing to refund the amt. This is rs 399 plan for 70 days with rs 99 top up plan. Is it possible to get back my refund. At this number+[protected]. This will be highly appreciated if you take action against the complaine as it is very important. I have already mentioned the number in which wrong recharge has been done. Please take the necessary step to resolve the problem.
Thank you

Sir,
I have done the recharge of 558 rupees from my jio number [protected] with the help of phone pe upi and money gets deducted from my account for the same. But recharge for jio number is not getting reflected. So, kindly please proceeds my recharge amount or give me refund. My upi id [protected]@upi

Transaction no.[protected]
Date: 30, dec, 2017

Hi,

I had bought your jiowifi on 10/11/2017 for 2300/- and the dealer had told me i will get 2gb per day for 4 months. Since 28th december 2017 the internet stopped working. I have been complaining about it online on twitter since 29th but no help.

Finally today i was told that i have used up my data and there is no more data, because the deal was 2gb pd for 49 days. This is pure cheating and harassment. I have been guided to go to store where i bought it from, who is your representative and selling your product.

I have been cheated and misguided and this has caused me huge mental harassment.

I have been forced to recharge and spend additional 399 so i can start working since your tele caller repeated told me that there is no other way, you have recharge for 399 if i want to use ineternet. I also requested for the jio md's email id, but was refused by your representative, which is my right as a dissatisfied customer under the guidelines of trai.

I demand my right to be put on the plan for 2gb per day for 4 months, and a refund of 399 which i was forced to pay today and a compensation of 1, 00, 000/- for the mental harassment, torture and wasting my time, more so not giving me the email id of the jio md after being put on hold for more than 15 mins by your supervisor mr. Anil singh

My jiofi number is: [protected]

Thank you.

Regards,

​rahul

+91 [protected]

I do recharge of rs399in jio no [protected] on3/1/2018 8.11am from my another my jio a/c [protected].same amount deduct from bank a/c but till time recharge not happen.i call jio customer care 1st time they say it will take 2 hours.. after more than 2 hour ..i call back now they not support me so please do needful for me...

Dear sir... I have placed a worng nuber to recharge 499 plan it was completed the number is [protected] is the mobile number from assam i'm from the telangana the order number is br0000mph8ut i want to refund my amount please do it... Any one should know about this what i do on this time tell me
I'm always available in [protected] please do it fast sir

I am hardly getting speed of 1-10kbs during days hours even during roaming in mumbai and boisar where i located. This problem is for last 3 months. It's seems jio is befooling to customers by proclaiming highest data speed. I am prime member since inception but it appears jio is moving in direction of reliance infocomm. If same situation persist days is not far when we have a move back to other operators. Jio is giving false assurance saying its only local area problem will solve soon but it overall same. Neither we can make calls or data.
I would also place the complaint before applet authority.

I activated my jio sim and charged with rs 399/- pack plus rs 100/- for jio prime membership on 18-october-2017. Post activation and first charge i am eligible for rs 50/- cashback voucher every month for 8 months (Total rs 400/-) effective 15-nov-17 thru' the my jio app.
Now i want to recharge my pack the promised cashback voucher is not available for redemption. The amount shown in my jio app is rs 0/-. I need to recharge before 10-jan-2018 and i am at a loss.
Calls to jio cc 198 are of no avail. They are just telling me the procedure to recharge but not updating the amount for redemption.
Vinay halli
Jio cellphone no. [protected]

Sir
I had visited you digital express shop situated near karmaveer bhaurao patil chowk, sangli miraj road, sangli since 5 times but i did not meet a authorised person of your company and to whom i met did not answered correctly you may chek the cctv footage if you have, the condition of my case is i had lost my 1 sim card which has to be stopped and re-established (I have lost it since last 5 days) but i couldn't do it because your shop once didn't have tumb machine, second time it did not work, 3rd time your mobile from shop was not working, 4th time he asked me for papers, 5th time he said sim cards are finished, as i asked him for manager he arrogantly said that there is no manager or senior for us and no senior office, than i had gone to reliance mobile /customer care but they again sent me to digital express now please guide me what to do or else i should throw out your cards (As i have 8 connections in my family) please do the needful

Sir

First, thanks for giving a such useful service as jio.

Further, i was made a recharge with mob. No [protected] with amount rs. 558/- on dt. 30.12.2017 with
Transaction to - indiaideas
Transaction id[protected]
Date - 30.12.2017
Time - 20:16:41
Remarks - collect - pay - request
Source - bhim upi

But still i not get my recharge, whereas payment is successful.

Please, i request you that look at a glance and solve my problem or refund my amount.

Thanking you

Hi team,
I had added 8200 rs.in jio money wallet for make online payment, but now i can not make payment through jio money because the company remove the jio money wallet from there website. I called to jio money and inform to them my concern and also inform to them i am not able to transfer my money in my bank account. Then they said you need minimum 30 old jio money wallet to transfer the money in your bank account. After that you can able to transfer your money in your bank account only 2000 rs. Per month.
Also they charge 4.75% on every transaction. I really need my money back right now. Because right now i did not have money in my account also with me, i had only 100 rs. How can i serve my days without money.
Please help me asap.
I am attaching the transaction detail pleas find.

I have just done a jio recharge today 01/01/2018. The amount was debited from my icici bank account and not credited to my jio number. The reference no. Being[protected]. As a matter a fact, they are one of the worst when it comes to network coverage. On top of this, they have knocked off my internet and just for a simple recharge, they have debited my bank account and not credited my jio account. When i phoned the representative, he said that i have initiated the transaction and it was not completed or unsuccessful. That is not my issue. I want my refund. Only then i will initiate another successful transaction. It has been more than 2 hours since i have initiated the first transaction. Still waiting for the full refund.