Reliance Jio Infocomm Complaints & Reviews

Recharge (Mrp 301) was not credited to my account after i had paid for it and got an acknowledgement. I was not able to use it either.

My complaint to [protected]@jio.com was not resolved even after 7 days of investigation, after which they responded with a blatant lie "data add on was credited to your account and you have already used it."

Jio has not provided any evidence to support their claim and it is impossible...

I have purchased jio phone no.[protected]. After updating software automaticlly, phone shut dn itself. After restarting it shut dn again and again. Two times it have been given to sarvice center sfs, mansarovar, jaipur, they put right it but after some day when software update automatically problem appear. Now what should i do because service center is unable to sort out this problem...

I lost my jio sim bearing no [protected] and lodged a missing report in police station doda j&k. And submitted that missing report along with requisite douments in ur office at gattu market doda. But despite lapse of more than 15 days i was informed about mismatch of date of birth. Despite correcting the deficiency i have not recieved the new sim. The response of officials in that office is highly disgusting who do not care for the time of...

I rechared jio with 399 but even not being a month jio sended me a msg informing that my voice service has barred.. Nd again i recharged with 399 but again not being a month jio sended me the same text.. I would like to inform jio that i m just using it for my personal use only.. Please inform me why this issue is going on? High duration or repeated cal?...

Hello i recharged my number 459 for unlimited calling but few days later i get a message you are using abnormally using of voice calling and we disconnect your number and i don't understand why they do that kind of thing if i already recharged unlimited calling but they are restricted and if i am asking customer care if you are using continuously like that so your number is disconnected and you have to pay 149 to restore again but they don't...

I have purchase a jio mobile phone rs 500 before 25 days ago but from ist problem creating the phone
1. Heating.
2. Hanging
3. Keypde not working properly
No vedio calling done allready jio vedio chat installed but vedio call not doing
Very slow calling, starting etc...

Kindly arrenge replace the phone other wise i will bound to knock the door of justice.
Thanking you.
Yours...

Hi,

I have tried to recharge rs.459 for my jio number from my icici bank account using upi. My money had deducted from my account but recharge failed. Below you can find the details. So please refund my money.

Jio number : [protected]
Email : [protected]@gmail.com
Payment ref. No :[protected]

Thanks for your understanding,
Jeevanandham...

Actually i recharged my number 399 for unlimited calling but few days later i get a message you are using abnormally using of voice calling and we disconnect your number and i don't understand why they do that kind of thing if i already recharged unlimited calling but they are restricted and if i am asking customer care if you are using continuously like that so your number is disconnected and you have to pay 156 to restore again but they...

I have cancelled my jio number still i am getting calls each n every day... I work night shifts so these calls wake me up. The main reason for cancelling my number was these calls which are very irritating. It’s an ivr that tells you to recharge. After disconnecting the number how can i recharge? Stil i get these calls. While cancelling i had told d executives to make sure these calls are stopped stil no joy... Request you to please do...

I am facing problems regarding data consumption being faced as i surf the internet which hardly takes 20 mbs, the data counter on jio keeps consuming data at an alarming rate it takes hardly 5 minutes and notification is recieved that -"dear customer u have reached your daily consuption limit"
How is that even possible?
Its a serious issue regarding what jio offers its customers & what it actually provides
It happens...

I have recharged wrong number
Trasaction id: br0000l373bo through jio offer. As it was said there's cash back offer for 8 months.
But now i don't no how to cancel this recharge please do help to sought out. I would like to recharge the same offer to my number so please let me to sought out this problem. Its my humble request. So please let me sought out this problem...

Very slow internet speed totally waste of money unable to browse unable to download unable to watch videos unable to use facebook app. Very disappointed from internet speed on the other hand airtel's speed is much better and jio looks like below 2g.. Ugly speed.. Ugly network.. Will never trust on jio and related products. You peoples are cheaters fake. Going to crush your jio sim and throw it....

I am makhdoom, a resident of yagna nagar, silva pakhadi road, versova, yari road, versova, andheri west, mumbai 400061 have been using jio since 11 months, but since november, my jio indoor network stopped and internet speed literally fell to almost zero, have been complaining to jio customer care executives about it, earlier i was told my problem will be resolved within 78 hours, later eventually they told me to wait for 90 days for the...

Jio number: [protected]
Alternate number : [protected]
Address : seven house street near jos alukas hosur 635109 tn.

My name is tara i had raised a issue stating that there is some issue with the jio network nly at my area and i have called your cs and raised a request as there is some network issue near my area near jos alukas hosur 635109 tn. Whn i raised a request they said to wait for 2 days after 2 days they...

Not getting my jio broadband refund. Service termination date : on and before 10 august 2017.

Today date : 14 december 2017

Query : customer care always tell refund courier returned back to them.

Checked with security in my society, no courier from jio arrived, didnt even got a call from jio courier person.

Shared new current address on 14th october, 2017 with proof of address....

Sir,
I am a customer of jio but jio cheat with customers becouse they give plan, and finish their validity before time period
I do recharge on my jio no. On 19 november of rs. 459 for 90 days and my time validity of this plan was till 11 february but they send me some messages in these messages they said that you use more outgoing calls but i do some limited calls in a day above 15 to 20 calls except this they suddenly disconnect...

Thanks to you shaikh. I m safe only because o[censored]. I m sharing my experience here. Yesterday, i applied in quicker for this reliace jio job. And a girl name naina singh call me and explain about job profile and she says that i have to deposit rs.1450 for uniform and it will refund in first month salary. She call me today and says that our hr call u for interview in between 11 to 3. And i got the call from a lady named ruchika. She ask about...

Respected sir/madam my jio no is [protected] i have been facing slow speed of jio network not more than 20 to 30 kbps, since last two month i complaint regarding this to costumer care so many times but lastly on oct 26, 2017 they replied me that it will take more than two months, on 07 dec 2017 i had call to customer care about 08.30 am and inquired that if network speed is ok in this area so that i can recharge this no, customer care told...

Its shows oem key verify failed, it shows the phone will reboot but is does not reboot at all this is happening from 2-3 hours, please repair my jio phone or a refund should be initiated. I request you to take action immediately or a refund must be initiated, this is the first time i am unsatisfied by jio's jio phone service request you to take the steap immediately or refund...

Irrespect about customers. Is customers must ready to visit jio showroom. Compulsory wearing suit with shoes. I am news reporter, visited your jio store for new sim card (After visiting my house construction site wearing 3/4short) security stopped and have no permission without wearing paint. Is a rule for ur store. If female one can visit wearing middis and chaddis is acceptable. 1st of all see no of staff isn't wearing an id card....