Reliance Jio Infocomm Complaints & Reviews

Address: Mysore, Karnataka, 570018

Hi,

I have used a postpaid sim when i am in kerala and later on i moved to Mysore, and i found better options in prepaid i wanted to deactivate my postpaid sim.so i contacted the jio customer care and asked them to deactivate after paying all my pending money they said they deactivated it but now after 3 months i got a call that my 3 months bill is pending, when i contacted the customer care again they are now telling its temporarily blocked.i dont even understand why should i pay the bill even after its been blocked.the customer care service is so bad the way they talk to us is as if we took some loan and we didn't pay it.they are very rude i[censored] are hiring these kind of people then no thanks to ur services.

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Hi team,

I have done wrong recharge to the below number [protected] instead of my jio number.
I tried to reach out to above number to check if its available but it is not reachable.in that case, my money would not have reached to this guy either.

Can you do something to return my money so that i can recharge the correct number. I can share recharge details also.

Thanks,
Nikhil tiwari

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Address: Jaipur, Rajasthan, 302013

Visit many time for duplicate sim but every time jio employee excuses to provide sim, they only say come to next time. They behave very rude not look like they are the owener of jio communications. Very disappointed with jio customer care servicetheir systems are mostly not working and have visited multiple times even for small things. Selection of handsets is not huge and they seems to be least interested in selling anything.

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S

Samir Magiya

from Rajkot, Gujarat

Jan 18, 2018

HI Sir I am samir magiya and my jio Number [protected] is rong recharge pls reply ME my mistake pls refund to my account pls reply me

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Address: Bangalore, Karnataka, 560093

My jio mobile # [protected]

Recharged on 23 dec 2017 for 999
Recharged failure even by providing cash to retailer.
Retailer reliance retail limited kaggaspura bangalore refused to refund with abusive and unconstitutional words.
Please arrange to refund my money directly to my bank account
Neither service provided nor money refunded

My alternate #[protected]

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jan 12, 2018

chanakya the great's response First recharge rupees 399
Second recharge rupees 399

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C

chanakya the great

from Nautanwa, Uttar Pradesh

Jan 18, 2018

Dear Sir
Recharge is not successful.
Recharge number [protected]
It is number double recharges
Sim company jio
First recharge successful
Second recharge is not successful

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Address: Tonk, Rajasthan, 304001

Hello last night, i have recharged a wrong, so i have to take back the wrong recharge, please help me otherwise i will get a big loss, i am a very good retailer in you please, please solve my problem. This is my please a recharge reversal immediately amount 1101 orn br0000oq0inq id no.[protected] customer no. [protected] demo no. [protected] date[protected] time 7:57 pm

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Hi there, i paid rs 399 to [protected]@icici dated: 17 january, at 20:03:07, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number.
I want my money back! Please refund it as soon as possible!
Please state me, where and to whom i should seek help for!

I am even attaching a screenshot as a proof for my payment, i want the refund of my money to [protected]@upi as soon as possible!

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Address: Mumbai City, Maharashtra, 400042

Website: www.ril.com

On my last recharge, i received 8 vouchers of rs. 50 each to redeem on or before my next recharge, however i can see 8 vouchers in my jio app in my phone but value is zero & i'm not able to redeem amount of 400 for my next recharge.

Kindly guide on same if i can redeem or it was just for the sake of sale???

Sachin desai
[protected]
[protected]@gmail.com

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Address: Chhindwara, Madhya Pradesh, 480001

Website: Indiaideas@icici

Sir,
I tried to recharge my Jio number with 498 through jio app, but payment through PhonePe UPI transaction money was sent to [protected]@icici and recharge was not successful but money deducted from my account.
So, please refund my money back to my account sir.
My PhonePe UPI is -[protected]@ybl
Date-11January 01 :08 pm
Mob no [protected]

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Address: Mumbai City, Maharashtra

I had recharged my reliance jio no [protected] on 13/1/18 for rs.399/- debited from my icici a/c no.[protected] paid through billdesk with transaction id[protected] and status in my bank statement shows payment sucessful but jio states that the payment was rejected. Since the same was done through billdesk, kindly check & state further progress.

Regards,

Arun

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Prajyot v neharkar

from Surat, Gujarat

Jan 17, 2018

I have recharged my Jio number ( [protected] ) through BHIM UPI. The number doesn't seem to be recharged, however, the money has been deducted from my account. Please look into and refund the money.
Thanking you in adv

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On 15th jan at night while doing recharge via myjio app i have selected payment option as paytm and it didnt ask for offer code and the recharge was done. I want it to be cancelled as i want to redeem paytm offer code. Please refund the amount. Recharge is still not activated.. It is in waiting state as i understand from jio support person. Please take this as complaint and provide the complaint id.

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Dear sir
I a have already send transaction receipts of recharge to you. And you simply reply me that no recharged received on 12 january 2018. I think jio care is not interested to resolve my issue. You find all receipts of my payment again and check the status. Please solve my problem. See my recharge payment details bellow:
Recharge amount: 399
Voucher utilize: 01 (Of rs 50 with it)
Date & time of recharge: 12 january 2018, 6:36 pm
Recharge done through: myjio
Payment mode: phonepe account
Name of the bank: central bank of india
Payment transaction /reference id: p1801121837112789324826
Bank ref. No.:[protected]

Please refund my recharge amount.

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Website: www.jio.com

Dear sir/ madam,
I prajakta recharged jio with rs. 349 plan on 16/01/2018 but recharge is failed and money is deducted from account.
I have recharged with rs. 349 plan in which voucher of rs. 50 is applied and rs. 299 is deducted from bank account.
I have made transaction using debit + pin mode. Also i called jio customer care 2 times but they are saying that contact to bank and get transaction id. So i called to bank customer care and they are saying that there is no transaction id for such transactions. So i have attached payment proof.
Please consider my problem as early as possible...

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Address: Pune, Maharashtra, 411028

Worst service provider. i[censored] cannot give the speed so plz dont make fake promises.
Said to be 4G speed but it works like "1G SPEED" even worst.
After 6 month o[censored]sing jio sim, now the speed of internet degraded.
improve the speed for number([protected]) or better u jio people keep your money and sim with you. its better to switch other operator, at-least they have promising speed within that data-pack(money).
Request you plz work on it or keep your ### services with you.

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I am jio SIM card holder. My number is [protected]. I have plan of RS 459. On 15tb January I have not used anything in net but jio app shown 900 mb usage on 1.03 pm in data usage. I have contacted helpline 15th n 16th. But not replied satisfactory and advice to give mail to jio.com. They have to solve my problem why I send mail to jio.com.
Compny looted people.

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Hi there, i paid rs 399 to [protected]@icici dated: 10th january, at 22:04:33, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number!
I even contacted icici bank on this matter, but no further progress was seen!
I want my money back! Please refund it as soon as possible!
Please state me, where and to whom i should seek help for!

I am even attaching a screenshot as a proof for my payment, i want the refund of my money to [protected]@upi as soon as possible!

Jan 18, 2018

Complaint marked as Resolved

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700078

I have a jio phone. Six months back at time of charging the screen broken. I replaced the same. But when i got the phone i saw that camera not working. I told to the executive but he didn't care about the same. Now again from same point the screen broken. I visited to your centre at baghajatin. After 30 min no body will attend me. All are gone for a lunch in a group. This type of service u provide.
Surely it is not the company view.
Please look into this matter.

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Address: Bulandshahr, Uttar Pradesh, 203203

Sir/Mam

Installation of jio mobile tower in residential area.

I want to acknowledge you that their is a tower being installed in my locality which can be harmful to the locals nearby it as it can cause several diseases. I hereby request to take strict action against installation of tower in chola chowki village: Birondi Tajpur District: Bulandshahr Pincode-203203.

Thanks
Yogendra kumar

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jun 18, 2018

Updated by [email protected] Still not resolved

Nov 19, 2021

Updated by [email protected] Still not resolved

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Our company "times of india group" have taken the bulk connection of jio, but no connection is working efficiently. Voice is not clear, phone get disconnected, dongle not working, data is very slow. After several complaint it seems that reliance does not care of customer, there is no customer satisfaction or we can say there is no value of the customer. Request you to look into this asap or we will be force to discount all the connections and will go to other service provider.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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K

Kumar baiju

from Hojai, Assam

Jan 16, 2018

Hii I m Raj from ranchi actually Mai reliance ke customers Care ko call Kar rha Hu ring ho rha but koi call uthane wala koi hai bhii nhi Kiya hai reliance jio ke customers Care wale so rhe hai kya office me mere problem ka solution hona chahiye bs... Thanks

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N

Neeru Neeraj

from Bengaluru, Karnataka

Jan 16, 2018

For the past 1 week I could not make calls from my jio SIM to any number. Calls are not connecting. The internet has also been very damn slow. Kindly do the needful as soon as possible. Thanking you.

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B

bccl

from Delhi, Delhi

Jan 16, 2018

Surprising the quick and positive response from Jio, happy to see this kind of customer care service. Thanks one again JIO

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Address: 176001

Recharge filed on 9 January 2018 for mobile number [protected] under transaction I'd UH33236607 worth â‚¹399 through net banking, as enquired in bank statements showing above-mentioned recharge successful but reliance jio office denying of getting above-mentioned payment â‚¹399.where should I complain?I cannot share my bank detail.

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Address: 783380

Sir,
I purchased 3 jio phone on december 2017. But till now not a single sim is activated. Also the jio store person haven't gave any bill for my jio phone. Whenever i am going there for my jio phone bill and activation of my sim they are telling that they will give letter. Almost 45 days over but they are not taking it seriously. The store is located at bongaigaon, assam (783380).

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jan 09, 2018

A a pa's response Wrong plan recharge [protected]

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D

Dilawar Shaik

from Mumbai, Maharashtra

Jan 16, 2018

1)At times the play, play now option donot work.
i.e the "play now" option either for song or playlist.

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A

A a pa

from Tiruvannamalai, Tamil Nadu

Jan 16, 2018

[protected] wrong plan recharge

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M

Manjiv Sharma

from Pune, Maharashtra

Jan 16, 2018

I RECHARGED & MY AMT GOT DEDUCTED BUT NOT RECHARGED.

I recharged [protected] by jio app.
Paied by PAYTM
BY USING DEBIT CARD OTP.
Dt of recharge: 6 jan 2018 time: 15:40, Rs.409 ( after 50 rs discount),
PAYTMWAL1210203

MANJIV SHARMA
[protected]

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B

basheer48

from Tellicherry, Kerala

Jan 16, 2018

My mobile no [protected] was recharged through [protected]@UPI Ref no.[protected] on 05-01-18.with Rs 399/=but calls are barred since 06-01-18.kindly rectify or refund my amount immedeately
dr ahamed basheer

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H

Happy Aliya

from Chelakara, Kerala

Jan 16, 2018

My jio number is ([protected]) is active & will expire on 17/jan/2018
But im unable to make any call & receive any call
& even my watsapp call kepps disconnecting in evry 30 sec..

Kindly help asap

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S

Sumit Kumar Giri

from Gidam, Chhattisgarh

Jan 16, 2018

Dear team,

my jio sim is showing emergency call only.
My number is [protected]. i am not able to call customer service.
i have done adhar link and sim change also.

Kindly solve the issues ASAP.

Reliance Jio Infocomm Complaints & Reviews

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voice, data, dongle concern

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activation of sim in jio phone and getting bill of purchase jio phone

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