Reliance Jio Infocomm Complaints & Reviews

I bought 3 jio plans one after the other. From delhi i shifted to noida. And here jio doesn't work at all. I have made a huge mistake by investing my money in jio. What is the use of it, if the internet doesn't work at all. They don't have the infrastructure to provide the internet speed, and they should have told first that internet doesn't work in these particular areas.

My cellphone is working fine. I have checked with the...

I'm anil kumar kuruva, i used joimoney application to book a travel ticket from bangalore to hyderabad on 1 nov 17 to travel on 10 nov 17. I cancelled the same ticket from the same application on 9 nov 17. To confirm the cancellation, i called ticketsimply.com as i received an email of booking my ticket. They referred to joimoney team with customer care no. I called jio moneyteam and they said to drop an email stating it. After several communications,...

Dear sir, I am an user of Jio. But it's very painful to me that Jio is not providing me good service in internet connection. I have already registered a complain about the service. Unfortunately I am not satisfied with Jio customer support services. Please do the needful actions. Thanking you....

Dear sir
2-3 days back, an outsourced contractor (Mr amit atri,) of reliance jio has implanted a pole in front of our house (M-162, greater kailash-2), for supporting a wi-fi cable coming from opposite side of the road. The wire has again been drawn to that side of the road, making it a road traffic safety issue as well.
The pole has been planted inside a tree in front of our hose & neither we were informed nor our permission...

I recharged for an internet booster pack worth 51 and 11 from "my jio" app recently. The app notified me that the recharge was successful and money was deducted from bank acc. But the problem is, the recharge plan never got activated even after the app claims that the recharge was "successful". I double checked the recharge from "my jio" app under "my plans" and found out the plans i recharged for were not added to it.

Note:...

Sir,
Actually i was using this jio no [protected]. After 6 months of time i recharged today for rs.399/- for 70 days. Now they are saying that after 3 months of time if there is not active it will be deactivated. If that is the case then kindly arrange activate or arrange to refund the amount as debited thro' netbanking. Please do the needful. Otherwise if i purchase a new sim whether it is possible to transfer the amount without refunding...

I have online prebooked a jio phone by depositing rs 500 via net banking.
Transaction id: fv000003iiqt. Voucher details are as follows:
Mob. No. [protected]. Area pincode 123106.
Since last one and half month i have informed through calls & sms that your phone is ready for pickup. I tried too much to procure from their stores but every time they responded as out of stock. Now i do not want to procure the same now. When...

Sir iam living in a village called narasapuram, i made a recharge of jio 499 but jio signal is not available . Jio tower is located nearby 4 km appx . Iam unable to get single point of signal
I hope it is better to shift to other network i f signal is not available. Please take necessary action my location is. Narasapuram, korukunna mandal east godavari. Andhrapradesh pin code 533289
Please see image sim 1 is jio...

I have taken jio number [protected] from punchkula sector 20. It has not been activated from some mistake and nobody is hearing regarding my problem. I have given biometric print even and paid 600 rupees. I will be thankful if you help me regarding this. You can inform me regarding this on this number [protected]. I hope you will solve my problem soon....

Sir, i am using jio since a while but i am highly dissatisfied with its pathetic service, the internet speeds are so slow and the call quality is also pathetic and buffering, from the day i purchased the sim i am experiencing such worst issues, absolutely poor speeds and data connections, i hardly get 100-300kbps and even that fluctuates, i am seriously annoyed and irritated, i had raised a query past 3 months back and i got a message saying...

The most stupid connection in the whole world. There system works as in we are in 1998...
I was going to recharge my relative's number through my jio app as paytm and all don't have the postpaid jio option. So when i was doing from my app it didn't asked which number is to be recharged and it recharged my own number.
Then when i asked the customer care guys that instead of 499 i am using 509 plan so i'll transfer 10 more rupees...

Dear sir
I haverecharged my jio number [protected] on 27/11/2017 through online jio recharge from my computer by debit card number [protected] with transaction number[protected] and in my account rs. 499/ has been deducted but recharge was unsuccessful please refund the same amount to my bank account as mentioned below

Bank name : jk bank
A/c no. : [protected]
Branch : qammarwari srinagar
Ifsc...

Sir/madam,
This is to bring to your kind information that my service provider i. E. Reliance jio has somewhat exploited me. I have been lodging complaints since 1 year to the company for a very bad speed in internet services, they have always found out excuses and gave me useless resolutions which did not work at all.4 months ago... I had asked for a serious action for this and to this, they assured to me that they will set up a site/tower...

Hi sir,

I have booked jio phone by paying rs 500. Now as i do not want the phone i want to cancel the phone.

When i contacted the reliance about the same. They are saying it can not be cancelled and rs 500 which i paid at the time of booking will not be refunded.

Please help me to get refund of my money

Booking id: fv000003hizq
Registered mobile number: [protected]...

We were trying for porting in jio from relience but after many try portability was rejected.
They already take deposit from us but then after portability was rejected. So we were port into airtel.
Rs-6487 was taken from us as a deposit
So kindly refund us as early as possible in our account.

Our account number is-[protected] (Union bank)
Ref no-n[protected] (Amount 1497)-date-04/09/2017br...

Dear sir,
I have done wrong recharge on [protected]. I have done recharge of 499 rs via jio money app . And it showing payment is sucess. I have done recharge on 29 Novembel 2017. Jio money transaction id is[protected]. My number is [protected]. Please reverse this recharge to the correct number ....

Sir, i have jio sim no. [protected] of j&k state. I recharged my sim with rs 459 on 25 nov 2017 with validity 84 days. Accordingly, company extended validity of y sim upto 19 feb 2018. But suddenly, company suspended outgoing and internet services on my number. On asking from customer care, they told me that firstly i have to clear h outstanding dues of rs 559. That sir, firstly i have applied for jio prepaid sim. Secondly, company not opted...

Dear Sir,
I have jio connection [protected]. I face slow speed issue from 08/11/2017 after recharge Rs 399. I have lodge 2 complaints but all ticket closed without resolution. I said that please don't closed ticket if you could not resolve my problem but they closed all ticket. I have call many time in jio care but my problem could not be resolve....

I bought this Jio number along with the Jio phone last month. First recharge was done with rs.153 plan and this plan expired yesterday (28/11/2017). Today (29/11/2017) I recharged with full talk time plan of rs.100 . But I wasn't able to make calls. I called and checked with Jio customer care number. They informed me that that plan can only be used to call exclusively premium numbers which wasn't mentioned in any other official website of...

This is regarding my jio number : [protected].

1st this number was converted to post paid without my consent.
2nd now its inactive due to bill not payment.

Even though i have made recharges as below :

1. Amount : 399
Date :20th july 2017
Ref no: br00008p169f

2. Amount : 399
Date : 10 nov 2017
Ref no. Br00001710k6

Now jio app is showing...