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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 3, 2024
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Reliance Jio Infocomm Phone Numbers

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1800 889 9999
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469
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+91 96 8555 5532
950
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Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 192

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N
Nivedita Tonape
from Mumbai, Maharashtra
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network doesn't work on thane station

Address:Mumbai City, Maharashtra

Jio network not at all works on thane station why is that so ..its very prime location people need netwok most on this station to work and this doesn't work thats irritates the most .on thane internet doesn't work at all why the heck like this on prime station of mumbai.please do something as soon as possible. .it is very inconvenient.Jio network not at all works on thane station why is that so ..its very prime location people need netwok...
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B
babusatish11
from Kolkata, West Bengal
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not making outgoing call

I have recharge my jio sim from rs 399 and validity upto 16 jan 2018. All calls free and daily 1 gb data daily in this plan but from today i am not able to make any call. Today i am found one msg that i am missuse this plan but i am only make a call on my family or family members. When i talk to customer care they advice me to reacharge rs 149 for continue outgoing call. But in term and condition not any place this is not mention that i am...
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M
Magesh krishnan GK
from Chennai, Tamil Nadu
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need to deactivate my number permanently

Address:New Delhi, Delhi, 600011
Website:www.jio.com

Hi i am from chennai. I am postpaid customer for reliance jio. I was holding two postpaid numbers in different mobiles. I lost one of the phone and i raised an email stating to deactivate the number permanently. It was in september and no usage has been done from the day onward i lost.

I made a service request on 29th of october. It is almost one month have crossed and still the customer care people is not at all responding....
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P
Prakash Rasania
from Ahmedabad, Gujarat
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removal of photo of earlier person (lady

My name is prakash rasania. Recently, i purchased a reliance jio card no. [protected]. Now i am rightful owner of this number. However, in whattsapp application, the dp profile shown is that of earlier owner of this number. I am a male & it is embarassing when my dp profile is shown as some lady. You are kindly requested to remove her photo from dp. I have already lodged phone telephonically over toll free number & i was given assurance that...
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N
navneet121
from Mayiladuthurai, Tamil Nadu
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jio phone booking issue amount not refunded

I have booked jio phone on 24-Aug-2017, amount has been deducted from my bank account. But the jio team has been refused, they told me they didn't get any amount, but when I contact with my bank they said to me they already transferred amount to the benificary.I have made a UPI transaction with ICICI bank.
My transaction number:[protected]...
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N
naresh chandragiri
from Hyderabad, Telangana
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jio phone booked but mobile not pick up due to lack of stock in stores

Address:Hyderabad, Andhra Pradesh, 500050

Hi i am naresh chandragiri, jiophone booked for mobile number [protected] through online, from the past 2 months i am getting messages like
"congratulations!! Your jiophone booked for mobile number [protected] is now ready for pick-up. Please visit the nearest jio store by 30th november, along with your aadhar number or valid proof of address, along with this phone to collect your jiophone and activate your new jio connection. Tolocate...
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M
Mani Kant Singh
from Allahabad, Uttar Pradesh
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requirement of jio cell phone tower

Address:232332

Sir I m requesting to you please install a cell phone tower to youvrajpur, Ghazipur, UP - 232332.
Sir in this area approximately 50000 users are there and no cell phone tower.
So I m again request to you please install a cell phone tower this place.
If any requirement is required we will support any types of problems like land electric etc.

MK Singh
[protected]...
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7
7sumits
from Mumbai, Maharashtra
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pre-booked jio phone via number 9958798572

Address:Ghaziabad, Uttar Pradesh, 201014

We have been trying to get the Jio Phone prebooked by online transfer of INR 500/-. For the past three weeks the Jio Store in Indirapuram Ghaziabad have not been able to give. They have numerous excuses - Phone not in stock, come after two hour, we are busy, server is down etc. etc. What is the process to get refund back of the paid amount? Please reply to e-mail. Do not call on the phone. Phone booking transaction ID is : FV000003LA2N...
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R
Rajashekhar Reddy
from Visakhapatnam, Andhra Pradesh
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slow internet service

Address:Hyderabad, Andhra Pradesh, 500018

We have bought a jio booster. And u all said that it would bee too fast and it can't send a single photo in what's app nor able to download anything. If we connect it to the laptop it takes atleast 15min to download only one song. And cant download a PDF of 437 pages it took 49min to download that PDF. The worst network I have seen is jio. And please increase u r signal. THANQ.
The number of the jio sim in the booster:-[protected]...
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Mirza Nisar Baig
from Sindhanur, Karnataka
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call and messages coming

Address:584128

From jio costumer care calls are company ng daily 15 to 20 calls by audio recording for booking of jio Mobil contacting for jio RR mobiles.but we went to that store and asked about this calls and messages they can't giving response.calls comig from
[protected], [protected], [protected], [protected].message coming daily 20 to 30 daily by jio network by name JX - JIO NET.59546638.
THIS CALLS ARE MENTALLY HARASHING TO ME AND LOT OF...
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R
Raviraj Prabhu
from Naduvattam, Tamil Nadu
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poor network in your area

Address:Udupi, Karnataka

Sir this is to inform you that i have been using jio network for the last one year. But for the last couple of days the jio network is not working properly. Due to which i am unable to use net on jio nor i am able to call. Please help me in this case. Its very urgent. Other wise i have go to another network..

Official contact number is - [protected], [protected]...
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S
sahadeb.sd
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am unable to receive my jio phone due outstation of west bengal

Address:713152

Dear sir,
I would like to informed you that, i am now (Jaipur, rajastan) out station of west bengal but my mobile is ready now for pick up in west bengal (Durgapur) by 30 november.
So right now i am unable to receive my jio phone due outstation of west bengal.
So my humble request to you if i can collect my mobile phone from jaipur then i will be verry helpfull for me.
Thanks for your co operation.
br...
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Website:www.jio.com

I had done my pre-booking of jio phone through vishnu traders bjs colony jodhpur rajasthan in the month of september but not yet received the phone.
Everyday from last 25 days i'm receiving a message and a phone call that my phone is ready for pickup from the above mentioned store, but when i went there he said that company has not delivered the phone and was unable to give satisfied reason.
I am facing problem, everyday i...
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S
Suresh Behra
from Indore, Madhya Pradesh
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nonsense billing

Address:Janjgir-Champa, Chhattisgarh, 495695

I have requested to stop the service of sim no [protected] but they are not doing the same. They have also send me bill of excess amount for two month instead of one month. I have communicated several time to jio coustomer care but no response towards deactivation of sim service. The jio coustmer care no is also not working. I had been using above sim of jio for last one year, i have paid the bill regularly....
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K
Ker11
from Kottayam, Kerala
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my parents were cheated

Kerala.
Dear sir,
We had prebooked Jio phone in August for the use of my mother and aunt. The reason we got it is it was advertised as free of charges for voice calls, and cost is only for sms and data.
Today 23-11-17 we got the phone using aadhar card and they said after getting this phone that we have to pay 153.. We bought it as a free voice calling option, for very few calls. We cannot pay 153 per month to use this...
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Dhanshree Kumbhare
from Mundi, Madhya Pradesh
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refunding of money on failed recharge

I have recharged my two jio numbers of Rs 399 with transaction ID BR0000GKNDO0 & BR0000GKNK4V through retailer Nikita Studio Kolar road Bhopal MP. The recharge on one of the number was failed but the amount was deducted from the account. On calling on JioCustomer Care, they said that the amount will be received within 4 to5 days. It has been more than 3 weeks but the amount has still not been received in the account according to the retailer....
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A
abhiku0605
from Kolkata, West Bengal
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request to refund rs. 399.00

My jio no is [protected].I had recharged my said no. by Rs.399/- on 22/09/2017. but I could not avail the services due to jio infocomm negligence.
I sent many mail to jio.com but they didnot show interest.
Hence i request you to interfere in the matter and refund me Rs. 399.00 as soon as possible.
I am attaching email conversations
Dear Abhishek,

I am sorry to know that you are unable to get a replacement...
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V
Vikas9311576755
from Noida, Uttar Pradesh
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recharge validity

I'm received 70 day validity instead of 84 days on recharge 399 (Diwali offer).
I recharged my no on 17 oct 2017.
Previous validity expired on 7 nov 2017 & than started new plan on 8th nov 2017
It will be valid up to 31 jan 2018 but i received validity only 17 jan 2017. I has called to jio care (198) but no positive response.
So sir please take a necessary action....
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N
Neelamegam S
from Bengaluru, Karnataka
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product not received as promised

Website:www.jio.com

Placed iphone x on 8th nov 2017 by paying ~90k (Oder id jef[protected]. You promised for the deliver of the product within 3-10 business day. Till now i have not received any call/message any kind or verbal and written communication regarding this. No help from your help line number as they asked me to wait till 22nd november 2017. Now they are not clear and asked me to go for refund process after holding my money for this many days and waited...
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N
neerukushwa92
from Delhi, Delhi
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pre booking jio phone complaints

Address:New Delhi, Delhi

Sir
I have jio phone booking and booking transaction id fv000003lpwy hain jio team send message that pick up your phone near jio store but jio store refused that no stock
What this mettar sir i given you 500rs already what no stock?? I want phone so please send me home delivery my address j1/56 3rd floor dda flat kalkaji new delhi 110019
Mo [protected]...
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