Reliance Jio Infocomm Complaints & Reviews

My aadhar card was issued from jharkhand, dhanbad district. I have to grab jio phone from nearby jio store. The site said to bring aadhar card as a document for buying the jio phone. So i did the same. As i reached the nearby jio store, i asked the same for my jio phone. But-but they refused to give me making an excuse that, we cannot provide phone with non west bengal aadhar card and said that to grab the jio phone i have brought a west bengal resident's aadhar card. Sir how can someone give his/her aadhar card for someone else sim. And i can not go to dhanbad to take jio phone as the voucher for jio phone was issued on area pincode.
The detale of the store is as follow
Shop name:- jio mini store
Address:- 154, santoshpur ave, adipally, santoshpur, kolkata, west bengal 700075

Dear sir,
I have done wrong recharge on [protected] instead of [protected]. I have done recharge of 399 rs via paytm apk. And it showing payment is sucess. I have done recharge on 5th november 2017. Paytm transaction id is [protected]. My number is [protected]. Please reverse this recharge to the correct number.
Himanshu narayan lal
My jio no. Is [protected]

The last couple of months my jio data is automatically exhausted. Even these days i checked again and again. I had made a complaint and jio representative called me and told me that after two hour it will solved and my data will get back. I followed her instructions, but nothing happened. As a jio customer, it is my fate to do not able to use data for my valuable needs.

Dear sir
I order fir recharge and payment through phone pay but my transaction is not successful through indiaideaici.
So
Please complete my transaction that is as following

Phonepe oct 18, 2017
Paid to
[protected]@icici
₹ 399
Txn. Id : p1710181341249447862494
Txn. Status : successful
Debited from :
Xxxxxx4463
Bank
Bank ref. No. : [protected]
Message : collect-pay-request

Sir, i've been using jio sim for more than 10 months and i've been facing network issues since this september. I filed a complaint on the above mentioned with the customer service and it isn't resolved till now and the service executives can't even give a proper reply when asked about the issue. They are blabbering and said they're working on it. It's been 2 months and they've not taken a simple step for resolving the issue and they told that if i'm not satisfied i can complain to higher authorities. Please look into the issue asap. Thank you in advance

My regards,
I have registered my jio phone on the same date of pre booking when it started. It took a long time to get my confirmation message but now as per some technical problem in my phone i lost all my mobile data and also the transaction id number sms message.
Please help me to get it back or tell me some other way so that i can buy my jio phone.
Please
Thanking you

From past one year i’m facing network issues. Registered many complaints but they were not resolved and recklessly they closed the ticket without any resolution. So much careless that they don’t even inform about the tickets closures. During peak hours the connectivity is fully dead. Simple 1-2kb data can’t be retrieved. Calls drop frequently even staying outdoors calls are very poor. Indoors no connectivity. Connectivity is available...

I had bought a jio sim by submitting my aadhar to the reliance digital, btm, bangalore, india. The next day as the sim was not active i again met the person, he said wrongly the sim is in another person's name and they will refund the money of rs 498 in 15 days. But it's more than 2 months i am going to the centre, but i am not getting my money back.

Dear SBI UPI User, your account is debited INR 499.0 on Date[protected]:42:25 PM by UPI Ref No[protected] I recharge my Jio mobile number with 499 but not successful.pls refund my money

I just reset my mobile i could get signal in my jio sim but cannot turn on data and can't make calls anything i can't access to play store or any of the services it's irritating i had this problem earlier and i change my sim card and it happens again highly disgusting i will not prefer jio to anyone from now you useless network what's wrong with you

When an attempt is made to recharge a jio number from any wallet like amazon or komparify, they are taking the money and saying sucessful, but the rechrge is never added to the number, when talking to cc, they are saying that the recharge is declined. They are looting people's money. My friend lost 1000 rs in 2 days, i tried recharging with a smaller amount and have the same problem. They are being utterly negligent and careless, i even wrote an email to them and shared the details they asked for, yet there is no reply. This kind of attitude towards customers is unacceptable.

Sir, i am booking a jio phone on my number [protected]...one message is display in my phone, , , one voucher is booking on your phone number...and on pincode, 534447...till now i didnot get any information ...pls send an information and jio phone on my area...
my email is...[protected]@gmail.com

Dear sir,

Purchased jio mobile on dated 3/11/2017. From jio store baddi and after using an hour dated on same day it stopped working. Jio mobile store in baddi totaly refused to replace the mobile.
So there is humble request from you to reply on my mobile no.[protected]
And kindly provide all details regarding this matter

With regards,
Kaka ram

I have purchased 2 Jio mobile with 2 sim cards on 30/10/2017 one sim card is activated ([protected]) and another mobile ([protected]) is still not activated. Due to negligence of the company's employees it is still not activated.
So kindly take necessary action

Regards
Bishnu Sharma
[protected]

"my jio (Jiofi) number is [protected]. (Prime number as well)
My other no is [protected]
Not a single day i have a stable connection in my home (Ground floor).

I have my working setup on the 3rd floor of the same building. I'm getting satisfactory internet speed over there too. At least i can talk. And sometimes can download near by 1gb.
But in my home at the ground floor, the scenario is total change. The service just worst, i even cant talk on over jiofi sometimes.

I complained so many time to customer care but every time they told me that 'system upgradation chal raha hai..' i can't understand the science 6-8 months upgradation is on..!!! What kind of calibration is this??? I can understand the when jio was totally free, service may be down. But even after become paid and prime member/customer i'm suffering from this poor / worst connection issues.

​i am living in ashwanikumar road, the oldest, much populated and reputed part of surat city.​ but i can see only one tower is provided here for jio customers. But one of near by my area, i see 3 towers within very short distance. I mean, within below 1km, 3 towers is there on the same, straight and one road..!!!

Why this partiality??

Please provide good service that u want to give and we want to receive/ expect from mr. Ambaniji.

I am not only one who is suffering from this issue.
Please sort this out on priority basis."

I mailed this to [protected]@jio.com on 25 july 2017, and they assured to resolve the issue and install the new tower to my area withing 90 days. But even after 90 days, no improvements is there or no installment of new site also.
Please help...

I booked jiophone at the time of booking on pincode 208017 and phone number [protected]. Now when i recieved the message that my phone is ready to pickup the jio store salesman says that the stock has not arrived yet. Although when asked with jio customer helpline they say that the jio phone stock has arrived and they are not giving the phone. No one is answering correctly. I am very unsatissfied with this type of careless and irressponsible behaviour. I will not refer jiophone to anyone now

I am a service class and busy during daytime from 9am to 7pm. I have booked jio mobile with transaction id fv0000422dm and got message on[protected] from jio service to pick up the booked mobile from nearest store. I have approached thrice to store located at pin code -208020 but the store refused to deliver the booked mobile. Neither they assured me nor registered demand for delivery of mobile phone. Please guide how that mobile can be received smoothly from your nearest store so i can continue my job without any disturbance.

I tried to make a call to one of my friend number as urgency matter. I cannot establish my call. I tried repeatedly nearly 40 times and frustrated. I was really worried when i am medical emergency how this network going to helps me. Fyi i live in coimbatore having proper network and called number is also available in proper network area. Mine is jio i tried to a mobile number that belongs to vodafone i guess and am not sure. But i contacted from other network and it's working fine.

My jio phone not working from day1. Reliance digital refused to help. Jio service center also could not resolve problem due to repeated server issues. At least 15 rounds from buying till date but no result.
Jio has repeated problems of server not working. People working in jio do not know when will it start working. Too many rounds in jio store and service center wastes lot of precious time for silly phone of rs 1500. They are not ready to refund for faulty products.
Extremely worst customer care.

I have paid 89, 000/- rupees for iphone x which was promised to be delivered and didnt happen.. I was told jio store will call me.. No one called.. When i went to store.. They said they have no idea.. When i asked them.. They were very rude.. They are not willing to deliver the phone.. Jio customer care is of no help.. They are saying same pre recorded messages..

Ordered in the name of yalagiri vamshi chaithanya