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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 204

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H
Hirdesh kumar Kulshreshtha
from Duliagaon, Assam
Nov 6, 2017
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Address: Jorhat, Assam, 785004
Website: Reliance jio info

I am customer of jio infocomm since last year. Generally network of this jio is very poor and unstable. The service provider has to take care of customers. Now days lot companies are available in market if fails to provide good network nuturely public will stay with you. If act like present condition public will port some where else. So please jio now you jago. My no. [protected]
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Nov 06, 2017
Updated by Hirdesh kumar Kulshreshtha There is poor network or some time no network. Near to Airport area . Please do needful.
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    umasankar77
    from Chennai, Tamil Nadu
    Nov 6, 2017
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    Address: 626101

    Sir,
    My name is sivasankaran s
    I have registered jio phone 10 nos at aruppukottai jio care center. But still i have received only 2 phones as your staff mr. Vijay' s statement. His phine no is [protected]. He is responsible is very very poor. Saturday i would go to the jio care at aruppukottai, he told mobile not received from your concern. Are delivered the mobile for all or not. All the mobiles are in delivered through mobile shop. Do you allowed it. Here all of your staff areanswqered irresponsible. Totally your concern name will be spoilled. Have register only in your concern. But i have received sms to take the mobile from chellam mobile at aruppukottai (Pin code 626101). If you take any action about it. Otherwise what can i do.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      P
      Pramtesh2012
      from Nashik, Maharashtra
      Nov 6, 2017
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      Address: Thane, Maharashtra, 401202

      I had done pre-booking of jio phone with my number [protected] by paying rs 500 via credit card. I am not satisfied with the terms and conditions, as minimum rs 1500 needs to be recharged in a year, i tried to call on jio customer care but no positive response received from them, i even send email to [protected]@jio.com appellate. [protected]@jio.com appellate. [protected]@jio.com
      But i received the response from jio care mentioning that i cannot cancel the order.
      Kindly assist me to get my refund back
      +1 photos
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        Y
        Yogesh Bhadauriya
        from Zamania, Uttar Pradesh
        Nov 6, 2017
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        Address: Kanpur, Uttar Pradesh, 208020

        Maine kanpur me panki post office se 1 jio phone book kiya tha Name-Rajendra prasad, mai jab apna phone lene panki jio stote 6621 gaya tab mujhe bata gaya ki mere dwara book karaya phone mere mobile number pe koi coupon nahi hai.maine attachment me slip ad karahu please help me.
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          N
          Navneet Kongari
          from Morjim, Goa
          Nov 6, 2017
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          my jio phone automatically turns to switch off

          Address: Sholapur

          Sir
          I had collected my phone on jio store.
          After 1 day my phone is not working and turned to automatically switched off.
          Then not able to get turn the switch on.
          And i will try for hard reset but not working.
          So what can i do...
          Sir please help me
          But in only 1 day my mobile is not workingthat are handset problem
          At any way help me

          Thank you...
          Helpful
          4 other people found this review helpful
          4 found this helpful
          5 Comments
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          S
          Sivanya Sinha
          from Muzaffarpur, Bihar
          Nov 6, 2017
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          Address: Patna, Bihar, 800006

          Sir I reacharged on my no. Rs 399 Through retailer Nd he reacharged through online..thn reacharge is successful Nd also shown transition I'd Br0000h98afr...bt reacharge is not available on my no.[protected] so it's a request plz help me..
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            V
            vipul-raj
            from Kolkata, West Bengal
            Nov 5, 2017
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            Address: Kolkata, West Bengal, 700107

            My aadhar card was issued from jharkhand, dhanbad district. I have to grab jio phone from nearby jio store. The site said to bring aadhar card as a document for buying the jio phone. So i did the same. As i reached the nearby jio store, i asked the same for my jio phone. But-but they refused to give me making an excuse that, we cannot provide phone with non west bengal aadhar card and said that to grab the jio phone i have brought a west bengal resident's aadhar card. Sir how can someone give his/her aadhar card for someone else sim. And i can not go to dhanbad to take jio phone as the voucher for jio phone was issued on area pincode.
            The detale of the store is as follow
            Shop name:- jio mini store
            Address:- 154, santoshpur ave, adipally, santoshpur, kolkata, west bengal 700075
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            View replies
            Sir,
            My jio sim is not working properly, for some places it showing no signal and can't able to connect with data.
            I am facing many problems.
            Kindly help me regarding this.
            Thank you
            Reply
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              A
              Antariksh Kaul
              from Khagaria, Bihar
              Nov 5, 2017
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              Address: Jamui, Bihar, 811307
              Website: Jio.com

              Dear sir,
              I have done wrong recharge on [protected] instead of [protected]. I have done recharge of 399 rs via paytm apk. And it showing payment is sucess. I have done recharge on 5th november 2017. Paytm transaction id is [protected]. My number is [protected]. Please reverse this recharge to the correct number.
              Himanshu narayan lal
              My jio no. Is [protected]
              +1 photos
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                J
                Jathin Purushothaman
                from Karnal, Haryana
                Nov 5, 2017
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                Address: Thrissur, Kerala, 680616
                Website: [email protected]

                The last couple of months my jio data is automatically exhausted. Even these days i checked again and again. I had made a complaint and jio representative called me and told me that after two hour it will solved and my data will get back. I followed her instructions, but nothing happened. As a jio customer, it is my fate to do not able to use data for my valuable needs.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  R
                  Rky456
                  from Bhagalpur, Bihar
                  Nov 5, 2017
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                  Address: Muzaffarpur, Bihar, 843106

                  Dear sir
                  I order fir recharge and payment through phone pay but my transaction is not successful through indiaideaici.
                  So
                  Please complete my transaction that is as following

                  Phonepe oct 18, 2017
                  Paid to
                  [protected]@icici
                  ₹ 399
                  Txn. Id : p1710181341249447862494
                  Txn. Status : successful
                  Debited from :
                  Xxxxxx4463
                  Bank
                  Bank ref. No. : [protected]
                  Message : collect-pay-request
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  View replies
                  Wrongly recharge rs 399 to number [protected] instead of [protected]
                  please reverse and correct transaction no IGACHGLZG4
                  Reply
                  Poor quality voice as well as broadband service.
                  Reply
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                    A
                    Asif Moh'med Sha
                    from Hosur, Tamil Nadu
                    Nov 5, 2017
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                    Address: 690536

                    Sir, i've been using jio sim for more than 10 months and i've been facing network issues since this september. I filed a complaint on the above mentioned with the customer service and it isn't resolved till now and the service executives can't even give a proper reply when asked about the issue. They are blabbering and said they're working on it. It's been 2 months and they've not taken a simple step for resolving the issue and they told that if i'm not satisfied i can complain to higher authorities. Please look into the issue asap. Thank you in advance
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      R
                      ramani kant Jha
                      from Naliya, Gujarat
                      Nov 5, 2017
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                      Address: New Delhi, Delhi, 110092

                      My regards,
                      I have registered my jio phone on the same date of pre booking when it started. It took a long time to get my confirmation message but now as per some technical problem in my phone i lost all my mobile data and also the transaction id number sms message.
                      Please help me to get it back or tell me some other way so that i can buy my jio phone.
                      Please
                      Thanking you
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Nov 05, 2017
                      Updated by ramani kant Jha                       My phone gets damaged in rain and all the memory lost even the transaction id number.
                      Pls help
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                        A
                        AkshayMA
                        from Bengaluru, Karnataka
                        Nov 5, 2017
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                        worst network and customer complaints are closed without resolving

                        Address: Bangalore, Karnataka, 560073

                        From past one year i’m facing network issues. Registered many complaints but they were not resolved and recklessly they closed the ticket without any resolution. So much careless that they don’t even inform about the tickets closures. During peak hours the connectivity is fully dead. Simple 1-2kb data can’t be retrieved. Calls drop frequently even staying outdoors calls are very poor. Indoors no connectivity. Connectivity is available...
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                        Priyadarshi Ajitav Jena
                        from Bengaluru, Karnataka
                        Nov 4, 2017
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                        Address: Bangalore, Karnataka, 560029

                        I had bought a jio sim by submitting my aadhar to the reliance digital, btm, bangalore, india. The next day as the sim was not active i again met the person, he said wrongly the sim is in another person's name and they will refund the money of rs 498 in 15 days. But it's more than 2 months i am going to the centre, but i am not getting my money back.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          K
                          Kirankumarreddy Gajjala
                          from Raipur, Chhattisgarh
                          Nov 4, 2017
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                          Dear SBI UPI User, your account is debited INR 499.0 on Date[protected]:42:25 PM by UPI Ref No[protected] I recharge my Jio mobile number with 499 but not successful.pls refund my money
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            S
                            Shree4Uamu
                            from Coimbatore, Tamil Nadu
                            Nov 4, 2017
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                            I just reset my mobile i could get signal in my jio sim but cannot turn on data and can't make calls anything i can't access to play store or any of the services it's irritating i had this problem earlier and i change my sim card and it happens again highly disgusting i will not prefer jio to anyone from now you useless network what's wrong with you
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              H
                              Hari Santosh Muttamsetty
                              from Bhimavaram, Andhra Pradesh
                              Nov 4, 2017
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                              Address: 520001
                              Website: www.jio.com

                              When an attempt is made to recharge a jio number from any wallet like amazon or komparify, they are taking the money and saying sucessful, but the rechrge is never added to the number, when talking to cc, they are saying that the recharge is declined. They are looting people's money. My friend lost 1000 rs in 2 days, i tried recharging with a smaller amount and have the same problem. They are being utterly negligent and careless, i even wrote an email to them and shared the details they asked for, yet there is no reply. This kind of attitude towards customers is unacceptable.
                              +2 photos
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                B
                                Bondu Ravindra
                                from Eluru, Andhra Pradesh
                                Nov 4, 2017
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                                Sir, i am booking a jio phone on my number [protected]...one message is display in my phone, , , one voucher is booking on your phone number...and on pincode, 534447...till now i didnot get any information ...pls send an information and jio phone on my area...
                                my email is...[protected]@gmail.com
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                                  K
                                  kaka ram
                                  from Noida, Uttar Pradesh
                                  Nov 4, 2017
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                                  Address: Solan, Himachal Pradesh, 173205

                                  Dear sir,

                                  Purchased jio mobile on dated 3/11/2017. From jio store baddi and after using an hour dated on same day it stopped working. Jio mobile store in baddi totaly refused to replace the mobile.
                                  So there is humble request from you to reply on my mobile no.[protected]
                                  And kindly provide all details regarding this matter

                                  With regards,
                                  Kaka ram
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    bishnukaushik
                                    from Numaligarh, Assam
                                    Nov 4, 2017
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                                    Address: 784105

                                    I have purchased 2 Jio mobile with 2 sim cards on 30/10/2017 one sim card is activated ([protected]) and another mobile ([protected]) is still not activated. Due to negligence of the company's employees it is still not activated.
                                    So kindly take necessary action

                                    Regards
                                    Bishnu Sharma
                                    [protected]
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