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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6621
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369
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 208

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E
Eswara Manikanta Varma Mahasiva
from Suriapet, Telangana
Oct 28, 2017
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Address: Visakhapatnam, Andhra Pradesh, 531001

My name is memkvarma, i have booked two jio phones, day before yesterday i received a message from jio to collect the mobile from retail store. The store working hours is from 10 am to 10 pm. We entered to the store at 9p. M those people's we're not interested to listen our words first, they are simply asking us to come 10a. M in the morning without mentioning the correct
Reason. They are selling other mobiles in the store & they are talking very rudely with customers. I'm very unsatisfied with the way they treated. Even the land phone in the store is ringing but they are not picking up any phones. Very worse response from the retailer.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    M
    Mahendra Ajay
    from Lucknow, Uttar Pradesh
    Oct 28, 2017
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    Address: Kota, Rajasthan

    Today i goted message related to jio phone.
    I am very happy. Bcz after 2 month jio phone will get. When i reached nearest jio center. After 30 min my turn came. But jio cneter employee said that plz come aftet 30 min. When i reached after 30 min than they said plz come after 2 hour. I said to them ok. Finally i reached after 2 hour. This time they said to me serror is down. Every time they misguide mee. This is jio service. Jio center address is near s. S. Dairy, station road, kota-324001
    Regards-
    Mahendra
    Mob no-[protected]
    Kota (Raj)
    Pin code-324001
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      G
      Gaurav2119674
      from Delhi, Delhi
      Oct 28, 2017
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      Address: 121002

      It's been my 2 day i am trying to get my jio phone from the old faridabad haryana 121002, jio store which is near pathwari mandir. Where i have booked my jio phone couple of months back.
      From past 2 days i am daily getting a text to collect my phone from the store but the sales force is soo dam bad as they are not caring about the time of people. Today only i have gone there for 3rd time and they were giving a phone to some other person in front of me but when i asked for my phone they denied and ask me to come on some other day. I think they are indulge in some bad practices and this kind of behavior of sales force will definitely affect the future relationship of jio with its present and potential customers.
      I am a working man i don't have that much of time to take a off just to collect my cell phone from store. Kindly suggest me with some ways from which i can get my phone
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        G
        Gracy Naidu
        from Kolkata, West Bengal
        Oct 28, 2017
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        Address: Kolkata, West Bengal, 700055
        Website: Jio.com

        I am being continuosly cheated by JIO on my number [protected]. If only showing false data usage wasn't enough as a robbing tactics, now I don't even get a refund on failed recharges and shows no data even after recharge . Please address these issues at the earliest before I move to consumer court with a complaint.
        +1 photos
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          R
          Ramdoot Baba
          from Kanpur, Uttar Pradesh
          Oct 28, 2017
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          Address: Varanasi, Uttar Pradesh, 221405

          Sir my [protected] is not used I lost that number with phone. I mistekly recharged that number. Pls disconnect that number to prevent misused.if possible pls transferred my recharge amount to [protected].That I want to recharge
          .
          Oct 28, 2017
          Updated by Ramdoot Baba           Pls refund my money
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            A
            Amit Electronic
            from Churachandpur, Manipur
            Oct 28, 2017
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            Address: 829116

            Book reliance mobile 37 pcs but not delevard custmar very panic attack for me and return the booking amount so pls return my 37 pcs mobile booking amount so any problam with custmar so I legale action for reliance jio

            Amit Electronic and ruby veraity Kathara bokaro jharkhand
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              A
              Arhamc
              from Aligarh, Uttar Pradesh
              Oct 28, 2017
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              I am not able to call someone. If tried to call someone within a second my call get ended. My no is [protected] if some one is calling me iam unable recive the call. I have plan of 399 at 17oct 2017. Am not able to call someone. If tried to call someone within a second my call get ended. My no is [protected] if some one is calling me iam unable recive the call. I have plan of 399 at 17oct 2017.
              +1 photos
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                J
                jafarla khan
                from Nattam, Tamil Nadu
                Oct 28, 2017
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                Address: Kanyakumari, Tamil Nadu, 629702

                I had Pre Booked a jio phone on 24 Aug on my jio no, [protected]. Got a text msg to go to the nearest outlet to collect. When gone to collect I was told no stock. they will give phone to offline customers only. Why send a text if stock cannot be maintained?
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                  M
                  mahaveer kacchawa
                  from Lucknow, Uttar Pradesh
                  Oct 28, 2017
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                  Address: Bikaner, Rajasthan, 334001

                  My Jio phone not delivered my booking date 24/08/2017 plz tell me delivery date And my friend book Jio phone 25/08/2017 or phone deliverd ho gaya usko
                  +1 photos
                  Oct 28, 2017
                  Updated by mahaveer kacchawa                   My Jio phone not delivered my booking date 24/08/2017 plz tell me delivery date And my friend book Jio phone 25/08/2017 or phone deliverd ho gaya usko my Jio phone booking mobile number is [protected]
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                    N
                    Naveed3013
                    from New Delhi, Delhi
                    Oct 28, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110094

                    Dear sir,
                    Today, while i was pre-booking the jio mobile, i have made the payment of rs. 5000 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
                    Transaction id
                    [protected]
                    Order number - jpt[protected]
                    Transaction date
                    Aug 24, 2017 03:18
                    Utr no :[protected]
                    Paytm care reference :40750979
                    25/08/2017 12:27:54 time of txn recevd billdeskutil
                    You have paid ₹5000.00 to billdeskutil.
                    Since, it did not book the jio mobile. I request you, reverse the payment.
                    Thanking you,
                    Regards,
                    My email id - [protected]@gmail.com
                    Mobile number -[protected]
                    +1 photos
                    Dec 27, 2017
                    Complaint marked as Resolved 
                    [email protected]
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Nov 30, 2017
                    Updated by Naveed3013                     Phone/Mobile Number: [protected]

                    Dear sir,
                    Today, while i was pre-booking the jio mobile, i have made the payment of rs. 5000 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
                    Transaction id
                    [protected]
                    Order number - jpt[protected]
                    Transaction date
                    Aug 24, 2017 03:18
                    Utr no :[protected]
                    Paytm care reference :40750979
                    25/08/2017 12:27:54 time of txn recevd billdeskutil
                    You have paid ₹5000.00 to billdeskutil.
                    Since, it did not book the jio mobile. I request you, reverse the payment.
                    Thanking you,
                    Regards,
                    My email id - [protected]@gmail.com
                    Mobile number -[protected]

                    jio phone pre book
                    Nov 30, 2017
                    Updated by Naveed3013                     Fraud company h jio mere pese pachuch Gaye unke pass fir bhi Mobile book nahi kiye
                    Dec 27, 2017
                    Updated by Naveed3013                     No resolve my complaint
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                      J
                      Jayasree Krishnan
                      from Bengaluru, Karnataka
                      Oct 28, 2017
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                      Address: Mumbai City, Maharashtra

                      Booked a jio phone on 24 aug on my jio no, [protected]. Got a text msg to go to the nearest outlet to collect. When gone to collect i was told no stock and no idea when to expect more stock. Why send a text if stock cannot be maintained? Am i supposed to go every day to check? Why cant they link bookings on first come first basis and then send the text?
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        S
                        Súmít Sâçhâñ
                        from Lucknow, Uttar Pradesh
                        Oct 28, 2017
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                        Address: 208027

                        Please upload all songs of sanam puri. Because i like his songs. But there was a problem. So please upload all the songs of sanam puri.
                        And some songs are that we anable to set jio tune. So please fix this problem.
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                          C
                          charan2000
                          from Tikamgarh, Uttar Pradesh
                          Oct 28, 2017
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                          Sir,
                          I booked my jio phone on 24th august but i did not received any messages stating jio phone delivery and the store details even after completing of 2 months. Many customers got their phone and retailer shoopers saying that they will give phone to offline customers only as jio company is not given any provision for online booking customers to them. Can i change my deliver address
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            A
                            anjankumar bhuyan
                            from Bengaluru, Karnataka
                            Oct 28, 2017
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                            I am a jio reliance 4g subscriber since september 2017 onwards but due to very poor net work communication in my location at laban shillong, meghalaya i have removed my jio 4g sim wef. 27/10/17 despite having validity till 10 th november 2017.in this regard several complain was made in jio customer care service but no fruitful result has come. Therefore i request once again to jio management authority to look in to the matter seriously for smooth 4g net work communication in my location at the earliest.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              S
                              Swapnil P_Jain
                              from Ahmedabad, Gujarat
                              Oct 28, 2017
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                              I have booked jio phone on 25th aug 2017 with mobile number [protected]. As jio has changed the terms and condition after pre-booking. Its completly unethical to alter the t&c after selling the product. I am not at all comfortable with the t&c which has been enforced by jio for this phone.

                              And moreover i recently gone through the news of blast in jio phone and i don't want to risk my family.

                              So i requested them to cancel my booking and return rs.500. But they denied for that. I would accept this phone only on the t&c that was there at the time of booking. Otherwise i want my booking amount back.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                S
                                saamynns
                                from Chennimalai, Tamil Nadu
                                Oct 27, 2017
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                                Address: Coimbatore, Tamil Nadu, 641024

                                Before deepavali i recharge wrong number... That no always nogo may be out of service... Already i send mail to jio customer care... Still your side no response... Pls check status...[protected] this no i recharge399 rs... Actually my no [protected]... If any possible to claim amount 399 rs... Pls mail me at [protected]@ gmail.com... I using amazon wallet to recharge...
                                +2 photos
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  F
                                  funlife21
                                  from Bihpuriagaon, Assam
                                  Oct 27, 2017
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                                  I have jio 4g sim. When i have first purchased sim the data speed is good (With first recharge). When i recharged second time with 399/-, 4 g data, data speed is very low. Even during the 3rd recharge same problem persists. Adding to my woes. I can't call from this 4g sim. I can't send sms also. I feel cheated. I raised no. Of complaints to jio care. But they didn't
                                  Solve my problems. They closed my complaints one sidedly saying i am not able to be contacted that too when i called from my other ph. No of different network. I feel cheated by jio. Please look into the matter.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    K
                                    Kdchauhan35
                                    from Vadodara, Gujarat
                                    Oct 27, 2017
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                                    Bad network in my area.my jio no [protected].5:00 am to till now .I was calling customer service 2 times. They were not satisfy to me.before cut my call.it's very bad.customer care executive is bad behavior to customers.I call to customer care on that's no [protected].
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      K
                                      Kuldeep Sedha
                                      from Delhi, Delhi
                                      Oct 27, 2017
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                                      Address: 134102

                                      Hi,

                                      My name is kuldeep and i have just ported my number [protected] from tata docomo to reliance jio, which is i think a very big mistake, i have made. I was influenced that by porting to jio, i would be able to save some calling expenditure with good internet speed, which seems a nightmare now.

                                      I am getting the worst connectivity on my number and now my secondary number is also not working. I have contacted jio customer support multiple times, but no one has fixed my problem for permanent.

                                      I am very much frustrated and will never ever suggest anyone to switch to jio services.

                                      Very poor customer support and no resolution to connectivity and calls are just a dream now.

                                      Kuldeep
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        B
                                        Bijuak
                                        from Basavana Bagevadi, Karnataka
                                        Oct 27, 2017
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                                        Address: Kozhikode, Kerala, 673009

                                        I just received the message that my pre-booked jio phone is ready for delivery .But when I went to your jio store chevayur Calicut they say it only distribute the phone to the customer who booked at the same store and returned
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