Reliance Jio Infocomm Complaints & Reviews

Sir,
I got message to collect my jiophone days ago. It has been 10 trips to two distributors on daily basis. They just doing things as per will. Today the shop opened at 10:15 a. M. He told me to come at 11:30 a. M. And said to complain wherever i want.
Is this the biggest mobile company's customer care?
The address of distributor is
49/51 n. K. Banerjee street, rishra, hooghly, west bengal

Did online recharge but still my service is not active:
Did online recharge but still my service is not active.
I did an online recharge of rs 459 on my jio number: [protected]. Dated 14 nov 2017 morning hours but still my services are not active. I am unable to do outgoing calls.
Can you resolve the issue as soon as possible.

Please let me know how long will this take to get resolved.

Kadwai
Lat-25.74475
Log-77.29337
Reliance jio network team

Sub - mobile network issue

Dear sir
I am satish dhakad network engineer from reliance jio in telesiya
Jio network is very poor in villge kadwai1, and nearest village is magarda, kadwai2, sukrawara, veharda, dubaira, dhoraira, umari in all villages network is very poor so please check network and resolve network issue immediately and call drop, no starting data
Option1
25.74624
77.29081

Option1
25.74475
77.29337
Name satish dhakad
S/o mr ramhet dhakad
Mob [protected]

Option2
25.74606
77.29319

Option3
25.74475
77.29337
Adress-village kadwai post magardeh tehshil vijaypur district sheopur m. P.

Myself Rohit Balyan - [protected]
Since from One month, my internet speed has been killed & arrived at less than 300kbps.
I checked my Speed via Net velocity then it showed my downloading speed 0.64mpbs
I called many times at 198 but ring Goes on no one picks up.
I was using Airtel for 10 yrs, after Idea I chose Jio & I trusted You. so pls solve my issue.

I am victim of repeated fraud by reliance jio, they show grossly exaggerated data uses by me. How can i use 2 gb data within 1 hour o[censored]se.

It happened on 30.10.17, 12.11.17 & 13.11.17, just to name a few days. On 12.11.17, it shows 1.88gb at 1030 am, by which time i have not even opened my pc etc!

They gave all sorts of alibis & cover up their cheating. I dont have any app loaded also on my system. I have complained 3 times but they just throw some stupid justification.

These days i get to listen to precall announcements ranging from 10-20 seconds for every call. I called up the customer care who informed me that they have only two scripts for first successful call of the day and another for those who have failed to recharge their account which is admissible pan india. But the thing is i am getting these ads for every call and to check out the claim, i called different networks and i found that the advertisements are related to the dialed network asking to join their network. Please ask trai to look into the matter as this kind of gimmicks is unethical for service we are paying for.

Dear sir / madam,

I booked jio phone in jio app and paid 500 rupees as a booking fee. After receving message your phone is ready to collect, i went to jio store located at no.88 avinashi road, hopes college, peelamedu, coimbatore-641004, tamilnadu at 3 p. M on[protected]. The sales person told me you need to pay 1500 to get the phone. I told them in the launch its mentioned the price of a phone is 1500 and already i paid 500, balance of 1000 i can pay now but he refused to give me the phone and said you need to buy a sim and memory card compulsary. I told i already have a jio sim and also i told i don't need memory card right now but they said its mandatory to buy these, then only we can give the phone. Dont cheat people by dirty marketing plan. Thanks for looting money from innocent people. Be happy with looting hard earned money from innocent people. No one can ask you because you are in high position and we are poor. Dont cheat people by fake promises.

Thanks,
Vinodh kumar

Sir, i have recharged my jio mob no. [[protected]] by my mobile paytm account rs. 399/- vide paytm order no. [[protected]] dated 10/11/2017 accordingly rs. 399/- deducted from my account. But my jio number neither recharged nor the amount refunded in my account. It still showing "processing". Please do needful to refund my amount rs.399/- at the earliest please..

After getting the sms to pick my jio phone from jio outlet, i have visited my nearest jio outlet. Criper road, konnagar, hooghly, reliance digital. 1st day they told me that it's already 9pm so they can't deliver me the set, i have to come before 9 pm. 2nd day at 8:30 pm, they are out of stock. 3rd day at 3:30 pm they are having lunch time from 3 pm till 4:30pm so i was informed to come after 4:30 pm.
If this attitude customers have to face daily, then why we are believing in reliance.
If you could kindly help us with some better staffs in your outlets.

I done a recharge of 399 using my jio app last saturday using upi payment method and the money successfully debited from my bank account and recharge not happened. [protected]@icici is the upi id which jio given to me to pay. I lost the money and i contact with jio customer card multiple times. But customer care people said me to contact the bank to solve this issue. Jio cant do anything if payment got failed in the payment gateway. Tel me how can help me to get ma money back

Video calling app could not be installed and errorerror found is manifest error and voice command is not workingand error found is authentication failed. Video calling app could not be installed and errorerror found is manifest error and voice command is not workingand error found is authentication failed. Video calling app could not be installed and errorerror found is manifest error and voice command is not workingand error found is authentication failed.

I did an online recharge of rs. 399/- on the mob. No. ([protected]) through my jio app with jio no ([protected]) on 7/11/2017.

Details of recharge on mob no.
Ref. No. For online recharge via debit card: jf[protected]
On 07/11/2017 at (Time - 17:41:14).

Recharge done through mob no with my jio app: [protected]

The amount of rs. 399/- has been deducted
I have already registered a complaint online as well as in customer care at anand, gujarat before one week. They replied me that the recharge amount will be done in the next 48 hrs. But still, 5 days have been passed and the problem is not resolved.

I request you to solve the problem on an immediate basis. Otherwise willingly i'll have to change the network service with other company.

I booked iphone x on 29 oct on jio store in etawah the manager said he will deliverd the phone on 5 nov bt till now he cant deliverd the phone & now said take your refund back this is not the way they are dealing if i want refund back then y should i book the phone now booking is closed so that i cant book anywhere also.

Thanks
Ankit singhal
[protected]

I have done my recharge for [protected] no. By Jio app from indiaidea.icici and the transaction was successful but recharge was not done. I want refund as soon as possible

Recharge on 10/11/17 Rs 399/- in my jio no [protected] through PAYTM from my bank SBI . The amount deducted as per statement no.[protected] but my jio connection already stopped due to non recharge . Pl examine and expedite.

Last month i recharged my jio sim.. Before some days a sms they r send to me... And say that my sim is used as abnormaly and miss used...
When i called the customer care they told me that i[censored] r doing some bussiness call then they will dissconnect my voice service.
To night suddenly i seen that the r disconnected my voice... And asking for 149 recherge and the it will start again.
Jio is providing fake service.. I need help.
My jio number is [protected]

I need my service active again

No proper signal from last 6 months for jio. I tried complaining many times. Since last 5 months they are saying like the they have planned a tower site in my locality and they are working on that and the network issue will be sorted out within 60 to 90 days. Every time i call them they are saying the same 90 days. No voice clarity. They are simply looting money with no service. If they cannot provide service let them refund my recharge amount and can close the services. Else extend recharge validity till they resolve the issue. No call quality with just 1 point singal and no network coverage many times.

Sir i have done a recharge by net banking to my jio no which is [protected] but mistakly i did it on [protected]. But the person not ready to back my money. Kindly help me to back my money.
I did not want my money now but any time when he or she have money then they back my money in my jio wallet. Because if recharge of 100 or 150 etc then i dont want it back but amout is 400 so pls sir help me. Becouse my monthly salary is very low around 5000 so kindly help me

I have been complaining about the poor network coverage in my locality but got no resolution regarding my complaint at all. I am now fed up of complaining again and again. Every time i complain about the worst network coverage i get a new assurance of sorting out the issue within 3 days. It has been almost 10 months now i am using the jio network and getting a new assurance every month. Since last 3 month they are saying like the they have planned a tower site in my locality and they are working on that and the network issue will be sorted out within 60 days. And this type of message i am getting since last 6 months.
Thus i just want to get a right answer whether it will be solved or not and they should be loyal towards their word and their customers as well.

I have complained jio i'd sr000008ym5y in 30 apr 17 regarding slow internet connection in kolshet road area, thane (W), 400607 and also a fresh complaint jio id sr00000dp4g1 date 06/10/17. But till now there is no resolution. Now a days all the call received or dialled from mobile or landline are dropping in most of the time. As i complained the service provider, they assureed me for 90 days of resolution but till now there is no resolution, almost 200 days crossed. So i need immediate compensation from company.