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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 200

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A
alok bohra
from Mumbai, Maharashtra
Nov 16, 2017
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Address: Mumbai City, Maharashtra, 40053

It has now happened second time in this month when data is showing exhausted without even using it more than an hour. I have 2 gb daily plan but really surprised at the way jio is functioning. I tried checking through my jio app but it is not accepting my registered mobile which is non jio, jio id, e-mail registered and worst is they don’t even acknowledge the serial number of their own jio fir citing it incorrect. Seems jio is trying to cover up their losses by such mean tricks
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Sir, i have wrongly recharged Rs.799 to [protected]. this number is not in use so please can you transfer my recharge to [protected]. transaction ref no. IGACJAUNM2 . Recharge done on 12/11/2017 at 10:40 AM.
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    S
    sanjeevrmc
    from Sarka Ghat, Himachal Pradesh
    Nov 16, 2017
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    I am using jio sim and facing very low downloading speed in my area. I called customer care helpline 198. Firstly they told me that my complaint is in process and will be sortout within three months. After three months repeat my followup and told them that the problem still same. Today i again called the customer care and they advised me to purchase a costly mobile like i phone x (Havingcost about 90000/-) as reliance ensure best downloading speed in all 4g supported mobiles so this is very embarrasing revert given by reliance if this is for all joo users.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      R
      Rajesh 12
      from Bhubaneshwar, Odisha
      Nov 16, 2017
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      Address: Khordha, Odisha, 751015

      I am using this (Jio number) mobile, it has very bad networking for talking and also using the data card. After recharge regularly they got money even they are not provided normal service, because i am not talking a day one or two times only. Even they are not provided normal service it indicates bad service to the public. All are initial time only showing they are a good company after one or two years they also eating public money.

      I am going to stop this bad jio number after this recharge days completion.

      Goodbye jio
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        B
        Bohareyogesh
        Nov 16, 2017
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        Address: Aurangabad, Maharashtra, 431001

        My daily data 1 gb was exhausted without use on 28th oct 2011.

        On 28th on my weekly off i was unable to user internet and due to that my personal and official task got delayed to next day.

        Its impacting my personal and official task. And service sla is too bad to support to this type of incident.

        Really i am sorry to say but not happy with service provided.

        No call given my customer for this issue and getting emails that we tried to reach you but not reachable that completely unacceptable.

        Again providing same messaged that you might have used to download

        . Jio case number :[#11717348]

        Sharing email communicated.in attached.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        Sir, your efforts to convince the jio care personnel's is sheer waste of your time.
        They have set drafts of correspondence to send and close the matter and never get solved.
        You may observe that each of your reply will be attended by different person. If you send the trail of emails, they are least bothered and never go through it and simply send a ready drafted reply. They never share the name and addresses of their incharge for consumer complaints.
        I am also one of the sufferer like and planning to go to dist. Consumer forum.

        Going to consumer forum is the only solution and give the matter in media.
        Venkatesh shanbhag
        niveditha shanbhag
        [protected]
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          J
          jiyarul
          from Ludhiana, Punjab
          Nov 16, 2017
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          Sir,
          My jio plan is 399, which gives me unlimited voice call and others. But my call discontinued from today where the plan validity is 1 feb 2018. The adviser told me that i have used abnormal voice call. But the plan has unlimited voice call. What is the reason? If there have any limitation in voice call? If any why not mentioned?
          Thank you.
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            J
            Jashwanth Jashu
            from Mumbai, Maharashtra
            Nov 16, 2017
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            Address: Mysore, Karnataka, 571311
            Website: Jio link

            By miss I recharged wrong reacharge to other jio number it is [protected] kindly refund my money back ... call me on [protected]... as i was using Wi-Fi hotspot m not able to get my proper number if I dial *333# iam not getting my number and also customer service not helping on this thinking to throw this sim to trash ...
            Nov 16, 2017
            Updated by Jashwanth Jashu             Update as soon
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              R
              ranuban
              from Nellore, Andhra Pradesh
              Nov 16, 2017
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              Address: Hyderabad, Andhra Pradesh, 500003

              Dear sir
              On my jio prime number [protected] i got a sms stating my plan is expiring on 16th nov. I recharged my plan on 15th with 149/-, but still my jio prime balance shows 0 and i am getting message that my plan will expire today, 16th nov. The bank transaction id is net txn: billdesk jybk[protected] reliancejio on 15/11/2017 at 22:03:54 pm. How is it that after recharging, jio is still sending me messages to recharge and my jio account is also showing 0.
              What kind of harassment is this?
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                A
                abhisek.parija
                from Mohali, Punjab
                Nov 15, 2017
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                Address: Mohali, Punjab, 140603
                Website: www.jio.com

                I booked my iphone x on 27th october 2017. I recived a mail and sms from jio stating to collect device from store kn 3rd November 2017. Till now the store says they have not received any information about my device. My friends who prebooked after me have received their phones and i am still waiting. Customer care replies very arrogantly over email. They use language like if you have booked online then you can very much check the status online. Which is not the case. The is no option to check status of prebooked iphone x.
                My prebooking id is JEF03937568.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                same thing happened to me not geeting proper information from the customer care team and refund in the form of credit note also not geeting from them.
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                  S
                  Shubhhz
                  from Tumkur, Karnataka
                  Nov 15, 2017
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                  Address: 560043

                  I am using jio communication sim and i have made advance payment recharge as per jio offer. But my internet is not working and they are saying it will be fixed after 90 days. I have already paid for 90 days plan and by the time it will be fixed my plan will be over. I have paid 399 for 3 months. I want company to refund my money as they couldn't provide promised 4g services. I am. Not getting signals to make calls also.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Nov 11, 2017
                  ChandanParmar's response                   Regarding Unlimited Plans.
                  View replies
                  Pls check why jio network not available in my village guara tirkauliya dist- balrampur
                  Uttarpardesh.
                  Reply
                  I am having plan for unlimited Voice call but it is discontinued within time period.
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                    S
                    Sanpaul
                    from Tumkur, Karnataka
                    Nov 15, 2017
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                    Address: 560047

                    I have recharged my jio number [protected] on 7/11/17 for amount rs. 459/- validity for 84 days. But i received the message saying thank you for recharging for rs. 399/-. I am attaching the camera pic of the recharge retailer mobile, which has the proof i have recharged for rs.459/-. I would like you people to check and resolve this issue at high priority.

                    Looking forward for your action taken and reply with positive response.
                    Paul swarna raju. S
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      L
                      lalchand jani
                      from Hyderabad, Telangana
                      Nov 15, 2017
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                      Address: Vizianagaram, Andhra Pradesh, 535002
                      Website: [email protected]

                      I have booked jio mobile online through no. [protected] pin-535002 on aug 17. I have received massage on 11nov to collect your jio phone. I went to jio digital store & show my adhaar to staff. They told to me, your adhaar address belong to rajasthan. Presently i am serving in vizianagaram (Ap) last 3yrs. How i take my jio phone. Please resolve urgently.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      Why this type of error.
                      Please correct that
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                        M
                        meghagupta64
                        from Bengaluru, Karnataka
                        Nov 15, 2017
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                        Address: Pune, Maharashtra, 411057

                        I have the reliance no. And i had been using this no. Till last month. Recently i changed this no. To the jio 4g mobile operator by portability facility. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. So i could not use the net banking service and other online services. Please rectify this and send the sms messages without late and break. Thanking you. My mobile no. ([protected])
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        I am facing the problem with Jio Internet Speed from Sep 2016 also I did log many complaints from to Date but Issue Still is same and Jio network Team is not responding me.
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                          A
                          Adwitiya Bhadra
                          from Kolkata, West Bengal
                          Nov 15, 2017
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                          Address: 735221
                          Website: [email protected]

                          I intended to recharge my reliance jio number [protected] on 6/11/2017 from my jio app. While recharging my transaction got failed at the end moment and money too got deducted from my bank account number. I waited for few days as i thought that the deducted money will be refunded back into my account. But after waiting for so many days i didn't got my money back till date. I also contacted my nearest central bank of india branch and they said that it is in the hands of the app, s company through which i recharged and so i should contact them.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            H
                            hillol patra
                            from Bengaluru, Karnataka
                            Nov 15, 2017
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                            Address: 700150

                            Its already 3 days over still i don't get any voucher after recharging my jiono with 459. I have called multiple times to jio care and they told that it has been already credited. I don't know where it is credited? There is no voucher in my jioapp. After updating jioapp no solution comes. I am a jiofi user. I have sent a mail to jio care but no response still now. It is irritating every offer info is updated in jio app but my voucher menu is still a bank page. Total voucher menu is a #. I can't get also can't buy voucher from that. I don't expect it from jio so i am writing here.
                            Thank u
                            Hillol
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              2
                              2_shashank
                              from Jamshedpur, Jharkhand
                              Nov 14, 2017
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                              Address: Madhepura, Bihar, 852113

                              Sir i have called jio care on date and time of the call-nov 2 6:40pm
                              Number call from -[protected] and he instead of helping me started abusing me and today the same thing has happened once more i have a call from jio on my alternate number -[protected] regarding the complaint i have done towards the slow speed the lady was so rude and instead of helping me she talked me so rudely and disconnected the call.
                              I have made a lot of complaint in jio regarding this but not a single step has been taken towards my complaint, these guys take the customers for so granted. I request you please make these guys learn some leason so that they don't repeat this in near future
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              In my jio no and also other jio customers are dis satisfied with the company because of no signal and very very slow speed data.even sometimes the data speed is below 2g speed but we are pay for 4g speed data.so pl tell me can i recharge my jio no or jump to any other network.
                              address-

                              silvassa( Dadra & Nagarhaveli)
                              area-ultan falia
                              Reply
                              मेरा नंबर [protected], इस नंबर पर नेटवर्क प्रॉब्लम ज्यादा आ रही है, मेरे होम एड्रेस पर न तो नेट चकता है न ही कालिंग होती है जियो अधिकारी साहब कुछ करो सर काफी दिक्कत है pls help me
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                                P
                                Puneeth Kumar Bodigutta
                                from Hyderabad, Telangana
                                Nov 14, 2017
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                                Address: Chittoor, Andhra Pradesh, 517501

                                I have taken a reliance jio phone from the reliance smart on last 12th nov 2017. When i check the phone, it is already loaded with some other contacts and it is used by some other person before.

                                Now, i want to return my phone and entire 1500 back to me.

                                This is not fair for reliance jio to sell already used phones to its customers.

                                Jio mobile number :. [protected]
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  B
                                  Bharat Sumariya
                                  from Mumbai, Maharashtra
                                  Nov 14, 2017
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                                  Address: Thane, Maharashtra

                                  I have booked jio mobile phone online and still not received, i went to jio store many times but no response, every time telling no stock from last 15 days they giving same answer no stock come tommorow and take token first.. Even they not answering calls we are trying from last ten to fifteen days... Every day we waste our time and go there to ask. So please reply...
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    V
                                    Vijay Vaishnow
                                    from Lucknow, Uttar Pradesh
                                    Nov 14, 2017
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                                    Sir I booked Jio phone through Paytm at 24augest 10:33pm.amount deducted from my account but confirmation massage not received.please please please return my amount of 500₹ to my concern account
                                    Thanks
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Y
                                      Yogesh8896
                                      from Pune, Maharashtra
                                      Nov 14, 2017
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                                      Address: Pune, Maharashtra, 411045
                                      Website: www.jio.com

                                      I am doing the jio recharge with 399 rs plan in my jio number my jio number is - [protected] the transaction was made on www.jio.com with idbi net banking after the submit this transaction my bank balance deducted with 399 rs but i dident get any sms or recharge amonut from jio infocomm this transaction made on - nov 6, 2017
                                      Receipt no - ipay/eshp/bd/[protected]/jidb[protected]_reliancejio
                                      My jio number - [protected]
                                      Alternate number - [protected]
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      View replies
                                      If my plan for Jio is expiring tomorrow, and I delay in recharging my Jio net package beyond the expiry dae, will my services for Jio be cut off ?
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                                        S
                                        Sanjaydlord
                                        from Kolkata, West Bengal
                                        Nov 14, 2017
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                                        Address: 712248

                                        Sir,
                                        I got message to collect my jiophone days ago. It has been 10 trips to two distributors on daily basis. They just doing things as per will. Today the shop opened at 10:15 a. M. He told me to come at 11:30 a. M. And said to complain wherever i want.
                                        Is this the biggest mobile company's customer care?
                                        The address of distributor is
                                        49/51 n. K. Banerjee street, rishra, hooghly, west bengal
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        View replies
                                        Sir, you would not doing better job in online and the store booking is best instead of online booking there is very late to receiving the jio mobiles to us pls send the mobiles here is the the mobile no [protected]
                                        Reply
                                        I buy Jio phone of 1500 .I use those phone one day and after some time aromatic switch off this phone and also download join music app this is also not play only one time play after not open this app Jio video calling is also not downloading then what I do for this problem
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