Reliance Jio Infocomm Complaints & Reviews

Dear sir
On my jio prime number [protected] i got a sms stating my plan is expiring on 16th nov. I recharged my plan on 15th with 149/-, but still my jio prime balance shows 0 and i am getting message that my plan will expire today, 16th nov. The bank transaction id is net txn: billdesk jybk[protected] reliancejio on 15/11/2017 at 22:03:54 pm. How is it that after recharging, jio is still sending me messages to recharge and my jio account is also showing 0.
What kind of harassment is this?

I booked my iphone x on 27th october 2017. I recived a mail and sms from jio stating to collect device from store kn 3rd November 2017. Till now the store says they have not received any information about my device. My friends who prebooked after me have received their phones and i am still waiting. Customer care replies very arrogantly over email. They use language like if you have booked online then you can very much check the status online. Which is not the case. The is no option to check status of prebooked iphone x.
My prebooking id is JEF03937568.

I am using jio communication sim and i have made advance payment recharge as per jio offer. But my internet is not working and they are saying it will be fixed after 90 days. I have already paid for 90 days plan and by the time it will be fixed my plan will be over. I have paid 399 for 3 months. I want company to refund my money as they couldn't provide promised 4g services. I am. Not getting signals to make calls also.

I have recharged my jio number [protected] on 7/11/17 for amount rs. 459/- validity for 84 days. But i received the message saying thank you for recharging for rs. 399/-. I am attaching the camera pic of the recharge retailer mobile, which has the proof i have recharged for rs.459/-. I would like you people to check and resolve this issue at high priority.

Looking forward for your action taken and reply with positive response.
Paul swarna raju. S

I have booked jio mobile online through no. [protected] pin-535002 on aug 17. I have received massage on 11nov to collect your jio phone. I went to jio digital store & show my adhaar to staff. They told to me, your adhaar address belong to rajasthan. Presently i am serving in vizianagaram (Ap) last 3yrs. How i take my jio phone. Please resolve urgently.

I have the reliance no. And i had been using this no. Till last month. Recently i changed this no. To the jio 4g mobile operator by portability facility. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. So i could not use the net banking service and other online services. Please rectify this and send the sms messages without late and break. Thanking you. My mobile no. ([protected])

I intended to recharge my reliance jio number [protected] on 6/11/2017 from my jio app. While recharging my transaction got failed at the end moment and money too got deducted from my bank account number. I waited for few days as i thought that the deducted money will be refunded back into my account. But after waiting for so many days i didn't got my money back till date. I also contacted my nearest central bank of india branch and they said that it is in the hands of the app, s company through which i recharged and so i should contact them.

Its already 3 days over still i don't get any voucher after recharging my jiono with 459. I have called multiple times to jio care and they told that it has been already credited. I don't know where it is credited? There is no voucher in my jioapp. After updating jioapp no solution comes. I am a jiofi user. I have sent a mail to jio care but no response still now. It is irritating every offer info is updated in jio app but my voucher menu is still a bank page. Total voucher menu is a #. I can't get also can't buy voucher from that. I don't expect it from jio so i am writing here.
Thank u
Hillol

Sir i have called jio care on date and time of the call-nov 2 6:40pm
Number call from -[protected] and he instead of helping me started abusing me and today the same thing has happened once more i have a call from jio on my alternate number -[protected] regarding the complaint i have done towards the slow speed the lady was so rude and instead of helping me she talked me so rudely and disconnected the call.
I have made a lot of complaint in jio regarding this but not a single step has been taken towards my complaint, these guys take the customers for so granted. I request you please make these guys learn some leason so that they don't repeat this in near future

I have taken a reliance jio phone from the reliance smart on last 12th nov 2017. When i check the phone, it is already loaded with some other contacts and it is used by some other person before.

Now, i want to return my phone and entire 1500 back to me.

This is not fair for reliance jio to sell already used phones to its customers.

Jio mobile number :. [protected]

I have booked jio mobile phone online and still not received, i went to jio store many times but no response, every time telling no stock from last 15 days they giving same answer no stock come tommorow and take token first.. Even they not answering calls we are trying from last ten to fifteen days... Every day we waste our time and go there to ask. So please reply...

Sir I booked Jio phone through Paytm at 24augest 10:33pm.amount deducted from my account but confirmation massage not received.please please please return my amount of 500₹ to my concern account
Thanks

I am doing the jio recharge with 399 rs plan in my jio number my jio number is - [protected] the transaction was made on www.jio.com with idbi net banking after the submit this transaction my bank balance deducted with 399 rs but i dident get any sms or recharge amonut from jio infocomm this transaction made on - nov 6, 2017
Receipt no - ipay/eshp/bd/[protected]/jidb[protected]_reliancejio
My jio number - [protected]
Alternate number - [protected]

Sir,
I got message to collect my jiophone days ago. It has been 10 trips to two distributors on daily basis. They just doing things as per will. Today the shop opened at 10:15 a. M. He told me to come at 11:30 a. M. And said to complain wherever i want.
Is this the biggest mobile company's customer care?
The address of distributor is
49/51 n. K. Banerjee street, rishra, hooghly, west bengal

Did online recharge but still my service is not active:
Did online recharge but still my service is not active.
I did an online recharge of rs 459 on my jio number: [protected]. Dated 14 nov 2017 morning hours but still my services are not active. I am unable to do outgoing calls.
Can you resolve the issue as soon as possible.

Please let me know how long will this take to get resolved.

Kadwai
Lat-25.74475
Log-77.29337
Reliance jio network team

Sub - mobile network issue

Dear sir
I am satish dhakad network engineer from reliance jio in telesiya
Jio network is very poor in villge kadwai1, and nearest village is magarda, kadwai2, sukrawara, veharda, dubaira, dhoraira, umari in all villages network is very poor so please check network and resolve network issue immediately and call drop, no starting data
Option1
25.74624
77.29081

Option1
25.74475
77.29337
Name satish dhakad
S/o mr ramhet dhakad
Mob [protected]

Option2
25.74606
77.29319

Option3
25.74475
77.29337
Adress-village kadwai post magardeh tehshil vijaypur district sheopur m. P.

Myself Rohit Balyan - [protected]
Since from One month, my internet speed has been killed & arrived at less than 300kbps.
I checked my Speed via Net velocity then it showed my downloading speed 0.64mpbs
I called many times at 198 but ring Goes on no one picks up.
I was using Airtel for 10 yrs, after Idea I chose Jio & I trusted You. so pls solve my issue.

I am victim of repeated fraud by reliance jio, they show grossly exaggerated data uses by me. How can i use 2 gb data within 1 hour o[censored]se.

It happened on 30.10.17, 12.11.17 & 13.11.17, just to name a few days. On 12.11.17, it shows 1.88gb at 1030 am, by which time i have not even opened my pc etc!

They gave all sorts of alibis & cover up their cheating. I dont have any app loaded also on my system. I have complained 3 times but they just throw some stupid justification.

These days i get to listen to precall announcements ranging from 10-20 seconds for every call. I called up the customer care who informed me that they have only two scripts for first successful call of the day and another for those who have failed to recharge their account which is admissible pan india. But the thing is i am getting these ads for every call and to check out the claim, i called different networks and i found that the advertisements are related to the dialed network asking to join their network. Please ask trai to look into the matter as this kind of gimmicks is unethical for service we are paying for.

Dear sir / madam,

I booked jio phone in jio app and paid 500 rupees as a booking fee. After receving message your phone is ready to collect, i went to jio store located at no.88 avinashi road, hopes college, peelamedu, coimbatore-641004, tamilnadu at 3 p. M on[protected]. The sales person told me you need to pay 1500 to get the phone. I told them in the launch its mentioned the price of a phone is 1500 and already i paid 500, balance of 1000 i can pay now but he refused to give me the phone and said you need to buy a sim and memory card compulsary. I told i already have a jio sim and also i told i don't need memory card right now but they said its mandatory to buy these, then only we can give the phone. Dont cheat people by dirty marketing plan. Thanks for looting money from innocent people. Be happy with looting hard earned money from innocent people. No one can ask you because you are in high position and we are poor. Dont cheat people by fake promises.

Thanks,
Vinodh kumar