Reliance Jio Infocomm Complaints & Reviews

Address: Karimnagar, Andhra Pradesh, 505209

Website: www.jio.com

I have booked a jio phone on dated 20/08/2017 but yet i am not received the phone. So i complied to jio give my jio phone as soon as possible although refund my register amount rs. 500.00 immediately.

Current my status :
You have following jiophone prebooking voucher (S) available on your mobile number â€”
1 voucher booked for area pin code : 505209
On availability of jiophone, you will receive an sms with store details. To know the status of voucher, give a missed call on [protected] from the mobile number submitted during jiophone booking

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110017

Respected sir/mam,
I have done pre booking for jio mobile phone on 24/08/2017 from
Reliance retail ltd reliance dx mini d-82 malviya nagar main
Market. When i visited reliance retail ltd on 07/11/2017 then staff told me
That your mobile has been already delivered but when i checked online
For booking status a pop shows that your number has not been registered for pre booking. Kindly help me

Shankar kumar
[protected]

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Address: 209747

I have recharged my jio no. [protected] by 399 monthly plan but the benifit is not given. Although the balance is deducted from my sbi account. Recharge is done by upi using my jio app and my recharge self option. Where i found the upi payment option and recharge done successfully. I complained but the customer care work is not satisfactory within time.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Nov 08, 2017

Updated by pushp9140 company gave the service request id SR00000EI4SY and said that company will resolve the problem till 06/11/2017 05:28 but again informed and said for again 48 hours. so we spent the 96 hours feeling badly. i cannt do anything. no further recharge or anything.

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Address: Pune, Maharashtra, 411045

I have a make recharge with 399 rs from jio website with idbi net banking my bank balance deducted after the recharge but from jio communication i dident get any message or any recharge if my recharge is not done with my number i want my money is back the receipt or statement number of my idbi net bankink is - ipay/eshp/bd/[protected]/jidb[protected]_reliancejio please consider my complaint

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Nov 10, 2017

Updated by Yogesh8896 What Is Status Of My Complaint My Work Has Been Pending From last 3 Days

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sunil209

from Delhi, Delhi

Nov 7, 2017

Not yet received jio phone prebooked.

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Yogesh8896's [Complaint's author] reply, Nov 8, 2017

What is the connection between the jio phone and my complaint?? i dont want jio phone

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Address: 400068

I go to my jio app selected the recharge of 399 then go to the payment mode for upi then got the link for payment for [protected]@icici. I had done the payment by [protected]@upi. The payment deducted from my account but couldn't recharge my number [protected]. Please do the needful for get my payment back to my account.

Nov 9, 2017

Complaint marked as Resolved

Dear Sir/Madam, I never received any email, call, recharge, and money then how you resolved the solution. It's fake news that you resolved. Please do needful to get the money back to my account or recharge the number which i have provided to you.

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Satyam Gautam Gautam

from Betul, Madhya Pradesh

Dec 7, 2017

Sir humne apne Jio no. Me 399 rs ka recharge karwaya tha Jo 31 Dec 2017 tak ki thi Jo ki25 Din Pahle 7/12/17 ko hi band ker diya gaya hai Pahle to app ki koi condiction nahi thi ab Bol rahe hai ki app jyada calling karte ho Isliye app ki calling band ker di gayi hai ye to sarasar chiting hai logo ko chutiya bahane ka kam hai so kripa ker ke Hamari colling chalu Kare or nahi to hamara no port ker de Idia me

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Dear sir/ madam,

I, sourav bohra, purchased a jiofy 4g hotspot from a local shop (Named music centre) located at barharwa, district : sahebganj, jharkhand, 816101. He gave me the device, but without bill. I requested him to provide me a bill, but he said we don't give bills. So i returned him the device.
It's a kind request to look into the matter and take necessary action.

Regards
Sourav bohra
Ph no.: [protected]

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Suden Yolmo

from Kolkata, West Bengal

Nov 7, 2017

Pl activate my jio Sim no [protected].

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Address: Jaipur, Rajasthan, 302018

I have visited reliance store gaurav tower malviya nagar jaipur for receiving my booked jio phone but they refuse to give that time... But i asked for a jio sim he again refused by making a foolish excuse of server.. If you can't surve properly then why have you opened so much store to make us disappointed. Other was reliance store sanganer malpura gate has made same excuse and refused to give any of the items and suggest me to take the sim from nearby retailer... Is this your service on which you feel proud... Worst experience i ever faced from serving any telecom company... I expect so positive towards reliance but i was wrong.

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Address: 395002

Website: Gmail, Whatsapp, Moneycontrol Apps.

Please look after the internet connectivity in such a cream market area having very vast opportunities for you. I am sitting in my office, located in the main market areas of my city, and getting 0 download speed. Can you imagine zero!? Though i am paying for it.

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Address: Nagpur, Maharashtra, 440032

My data got exhausted and i didn't even use that data. I don't know why but this is happening with me in between 12.45am to 1.30am. Jio automatically exhausts my data for no such reason and this is very disturbing and disgusting. It is showing that i've used 1gb of data at 1.10am. Well i didn't download anything neither do i watched online video, i used whatsapp only that too without downloading then how in the world my data got consumed? I've lodged complaints so many times regarding this but i want a proper solution now but each time these people not resolving & give all excuses that its only due to us.

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Address: Sitamarhi, Bihar, 843301

Dear care... Your jio digital centre jasmine complex in sitamarhi bihar 843301 is not delivering my prebooked jio phone to me. Whenever i go there they take no response and always say that stock is over. I visited 5 times there but. Your company messaged me to collect the phone from centre but they take no response.. Please help as a urgent case.in this case i m unable to pic the phone so please

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Address: 474006

Website: [email protected]

Hello sir iam anil from gwalior mp sir mei recharge ker raha tha per galti se ye number per recharge [protected] hogaya sir mera numbers ye hai [protected] sir 6/11/2017 time 6.4minut galti se ish numbers per recharge ho gaya yaha woh number[protected] please help me apane rule changekaro sabi campanya toh reversal kerteti hai aap bhi apani policy change karo mene 459ka recharge kiya tha pleased help me

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Address: Hyderabad, Andhra Pradesh, 500018

Hi,

I have made a recharge of 100 inr by using my jio app.in the app itself its showing like topup and will get full talk time. So i did the topup recharge of 100 inr, later i didnt get any balance in my account. So i called to the customer care and asked them for refund they replied like it was not regular topup recharge its a special recharge that it can allow to make isd calling. But its not mentioned in the myjio app and there is no * symbol or t&c symbol. How can a customer know that its a special recharge as they displayed like full talk time recharge.
Please look into the issue.

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Address: Dakshin Dinajpur, West Bengal

I have booked jio phone on 24.08.2017 and paid rs 500 through on line on pin code 733101 and phone no ([protected] & transfer no [protected]) now when i received the massage that my phone is ready to pickup the jio store but jio store salesman says that the stock has not arrived yet. Although when asked with jio customer helpline they say that the jio stock has arrived and they are not giving the phone. No one answering correctly. I am very unsatisfied with this type of careless and irresponsible behavior. I request you to take some stringent action against the dealer for misbehaving.

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Address: Jorhat, Assam, 785004

Website: Reliance jio info

I am customer of jio infocomm since last year. Generally network of this jio is very poor and unstable. The service provider has to take care of customers. Now days lot companies are available in market if fails to provide good network nuturely public will stay with you. If act like present condition public will port some where else. So please jio now you jago. My no. [protected]

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Nov 06, 2017

Updated by Hirdesh kumar Kulshreshtha There is poor network or some time no network. Near to Airport area . Please do needful.

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Address: 626101

Sir,
My name is sivasankaran s
I have registered jio phone 10 nos at aruppukottai jio care center. But still i have received only 2 phones as your staff mr. Vijay' s statement. His phine no is [protected]. He is responsible is very very poor. Saturday i would go to the jio care at aruppukottai, he told mobile not received from your concern. Are delivered the mobile for all or not. All the mobiles are in delivered through mobile shop. Do you allowed it. Here all of your staff areanswqered irresponsible. Totally your concern name will be spoilled. Have register only in your concern. But i have received sms to take the mobile from chellam mobile at aruppukottai (Pin code 626101). If you take any action about it. Otherwise what can i do.

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Address: Thane, Maharashtra, 401202

I had done pre-booking of jio phone with my number [protected] by paying rs 500 via credit card. I am not satisfied with the terms and conditions, as minimum rs 1500 needs to be recharged in a year, i tried to call on jio customer care but no positive response received from them, i even send email to [protected]@jio.com appellate. [protected]@jio.com appellate. [protected]@jio.com
But i received the response from jio care mentioning that i cannot cancel the order.
Kindly assist me to get my refund back

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Address: Kanpur, Uttar Pradesh, 208020

Maine kanpur me panki post office se 1 jio phone book kiya tha Name-Rajendra prasad, mai jab apna phone lene panki jio stote 6621 gaya tab mujhe bata gaya ki mere dwara book karaya phone mere mobile number pe koi coupon nahi hai.maine attachment me slip ad karahu please help me.

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Address: Sholapur

Sir
I had collected my phone on jio store.
After 1 day my phone is not working and turned to automatically switched off.
Then not able to get turn the switch on.
And i will try for hard reset but not working.
So what can i do...
Sir please help me
But in only 1 day my mobile is not workingthat are handset problem
At any way help me

Thank you...

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Address: Patna, Bihar, 800006

Sir I reacharged on my no. Rs 399 Through retailer Nd he reacharged through online..thn reacharge is successful Nd also shown transition I'd Br0000h98afr...bt reacharge is not available on my no.[protected] so it's a request plz help me..

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Address: Kolkata, West Bengal, 700107

My aadhar card was issued from jharkhand, dhanbad district. I have to grab jio phone from nearby jio store. The site said to bring aadhar card as a document for buying the jio phone. So i did the same. As i reached the nearby jio store, i asked the same for my jio phone. But-but they refused to give me making an excuse that, we cannot provide phone with non west bengal aadhar card and said that to grab the jio phone i have brought a west bengal resident's aadhar card. Sir how can someone give his/her aadhar card for someone else sim. And i can not go to dhanbad to take jio phone as the voucher for jio phone was issued on area pincode.
The detale of the store is as follow
Shop name:- jio mini store
Address:- 154, santoshpur ave, adipally, santoshpur, kolkata, west bengal 700075

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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amansinha817

from Bengaluru, Karnataka

Nov 6, 2017

Sir,
My jio sim is not working properly, for some places it showing no signal and can't able to connect with data.
I am facing many problems.
Kindly help me regarding this.
Thank you

Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 205

jio phone booking status

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pre booking mobile phone

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recharge done but benefit is not given from 4 days

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recharge amount not getting

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recharge issue

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jio hotspot

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your retailer disappointed twice

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no internet connectivity available in my area

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data exhausted automatically

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non delivery of jio phone

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my reversal amount

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complaint against recharge

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not providing jio phone

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poor network or no network.

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improper delivery against jio care center

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jio phone cancellation

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jio phone handset purchase issue.

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my jio phone automatically turns to switch off

recharge problem

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not accepting aadhar card for jio sim

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