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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 209

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M
Mahendra Ajay
from Lucknow, Uttar Pradesh
Oct 28, 2017
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Address: Kota, Rajasthan

Today i goted message related to jio phone.
I am very happy. Bcz after 2 month jio phone will get. When i reached nearest jio center. After 30 min my turn came. But jio cneter employee said that plz come aftet 30 min. When i reached after 30 min than they said plz come after 2 hour. I said to them ok. Finally i reached after 2 hour. This time they said to me serror is down. Every time they misguide mee. This is jio service. Jio center address is near s. S. Dairy, station road, kota-324001
Regards-
Mahendra
Mob no-[protected]
Kota (Raj)
Pin code-324001
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    G
    Gaurav2119674
    from Delhi, Delhi
    Oct 28, 2017
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    Address: 121002

    It's been my 2 day i am trying to get my jio phone from the old faridabad haryana 121002, jio store which is near pathwari mandir. Where i have booked my jio phone couple of months back.
    From past 2 days i am daily getting a text to collect my phone from the store but the sales force is soo dam bad as they are not caring about the time of people. Today only i have gone there for 3rd time and they were giving a phone to some other person in front of me but when i asked for my phone they denied and ask me to come on some other day. I think they are indulge in some bad practices and this kind of behavior of sales force will definitely affect the future relationship of jio with its present and potential customers.
    I am a working man i don't have that much of time to take a off just to collect my cell phone from store. Kindly suggest me with some ways from which i can get my phone
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      G
      Gracy Naidu
      from Kolkata, West Bengal
      Oct 28, 2017
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      Address: Kolkata, West Bengal, 700055
      Website: Jio.com

      I am being continuosly cheated by JIO on my number [protected]. If only showing false data usage wasn't enough as a robbing tactics, now I don't even get a refund on failed recharges and shows no data even after recharge . Please address these issues at the earliest before I move to consumer court with a complaint.
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        R
        Ramdoot Baba
        from Kanpur, Uttar Pradesh
        Oct 28, 2017
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        Address: Varanasi, Uttar Pradesh, 221405

        Sir my [protected] is not used I lost that number with phone. I mistekly recharged that number. Pls disconnect that number to prevent misused.if possible pls transferred my recharge amount to [protected].That I want to recharge
        .
        Oct 28, 2017
        Updated by Ramdoot Baba         Pls refund my money
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          A
          Amit Electronic
          from Churachandpur, Manipur
          Oct 28, 2017
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          Address: 829116

          Book reliance mobile 37 pcs but not delevard custmar very panic attack for me and return the booking amount so pls return my 37 pcs mobile booking amount so any problam with custmar so I legale action for reliance jio

          Amit Electronic and ruby veraity Kathara bokaro jharkhand
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            A
            Arhamc
            from Aligarh, Uttar Pradesh
            Oct 28, 2017
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            I am not able to call someone. If tried to call someone within a second my call get ended. My no is [protected] if some one is calling me iam unable recive the call. I have plan of 399 at 17oct 2017. Am not able to call someone. If tried to call someone within a second my call get ended. My no is [protected] if some one is calling me iam unable recive the call. I have plan of 399 at 17oct 2017.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              J
              jafarla khan
              from Nattam, Tamil Nadu
              Oct 28, 2017
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              Address: Kanyakumari, Tamil Nadu, 629702

              I had Pre Booked a jio phone on 24 Aug on my jio no, [protected]. Got a text msg to go to the nearest outlet to collect. When gone to collect I was told no stock. they will give phone to offline customers only. Why send a text if stock cannot be maintained?
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                M
                mahaveer kacchawa
                from Lucknow, Uttar Pradesh
                Oct 28, 2017
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                Address: Bikaner, Rajasthan, 334001

                My Jio phone not delivered my booking date 24/08/2017 plz tell me delivery date And my friend book Jio phone 25/08/2017 or phone deliverd ho gaya usko
                Oct 28, 2017
                Updated by mahaveer kacchawa                 My Jio phone not delivered my booking date 24/08/2017 plz tell me delivery date And my friend book Jio phone 25/08/2017 or phone deliverd ho gaya usko my Jio phone booking mobile number is [protected]
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                  N
                  Naveed3013
                  from New Delhi, Delhi
                  Oct 28, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110094

                  Dear sir,
                  Today, while i was pre-booking the jio mobile, i have made the payment of rs. 5000 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
                  Transaction id
                  [protected]
                  Order number - jpt[protected]
                  Transaction date
                  Aug 24, 2017 03:18
                  Utr no :[protected]
                  Paytm care reference :40750979
                  25/08/2017 12:27:54 time of txn recevd billdeskutil
                  You have paid ₹5000.00 to billdeskutil.
                  Since, it did not book the jio mobile. I request you, reverse the payment.
                  Thanking you,
                  Regards,
                  My email id - [protected]@gmail.com
                  Mobile number -[protected]
                  Dec 27, 2017
                  Complaint marked as Resolved 
                  [email protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Nov 30, 2017
                  Updated by Naveed3013                   Phone/Mobile Number: [protected]

                  Dear sir,
                  Today, while i was pre-booking the jio mobile, i have made the payment of rs. 5000 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
                  Transaction id
                  [protected]
                  Order number - jpt[protected]
                  Transaction date
                  Aug 24, 2017 03:18
                  Utr no :[protected]
                  Paytm care reference :40750979
                  25/08/2017 12:27:54 time of txn recevd billdeskutil
                  You have paid ₹5000.00 to billdeskutil.
                  Since, it did not book the jio mobile. I request you, reverse the payment.
                  Thanking you,
                  Regards,
                  My email id - [protected]@gmail.com
                  Mobile number -[protected]

                  jio phone pre book
                  Nov 30, 2017
                  Updated by Naveed3013                   Fraud company h jio mere pese pachuch Gaye unke pass fir bhi Mobile book nahi kiye
                  Dec 27, 2017
                  Updated by Naveed3013                   No resolve my complaint
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                    J
                    Jayasree Krishnan
                    from Bengaluru, Karnataka
                    Oct 28, 2017
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                    Address: Mumbai City, Maharashtra

                    Booked a jio phone on 24 aug on my jio no, [protected]. Got a text msg to go to the nearest outlet to collect. When gone to collect i was told no stock and no idea when to expect more stock. Why send a text if stock cannot be maintained? Am i supposed to go every day to check? Why cant they link bookings on first come first basis and then send the text?
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      S
                      Súmít Sâçhâñ
                      from Lucknow, Uttar Pradesh
                      Oct 28, 2017
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                      Address: 208027

                      Please upload all songs of sanam puri. Because i like his songs. But there was a problem. So please upload all the songs of sanam puri.
                      And some songs are that we anable to set jio tune. So please fix this problem.
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                        C
                        charan2000
                        from Tikamgarh, Uttar Pradesh
                        Oct 28, 2017
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                        Sir,
                        I booked my jio phone on 24th august but i did not received any messages stating jio phone delivery and the store details even after completing of 2 months. Many customers got their phone and retailer shoopers saying that they will give phone to offline customers only as jio company is not given any provision for online booking customers to them. Can i change my deliver address
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          A
                          anjankumar bhuyan
                          from Bengaluru, Karnataka
                          Oct 28, 2017
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                          I am a jio reliance 4g subscriber since september 2017 onwards but due to very poor net work communication in my location at laban shillong, meghalaya i have removed my jio 4g sim wef. 27/10/17 despite having validity till 10 th november 2017.in this regard several complain was made in jio customer care service but no fruitful result has come. Therefore i request once again to jio management authority to look in to the matter seriously for smooth 4g net work communication in my location at the earliest.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            S
                            Swapnil P_Jain
                            from Ahmedabad, Gujarat
                            Oct 28, 2017
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                            I have booked jio phone on 25th aug 2017 with mobile number [protected]. As jio has changed the terms and condition after pre-booking. Its completly unethical to alter the t&c after selling the product. I am not at all comfortable with the t&c which has been enforced by jio for this phone.

                            And moreover i recently gone through the news of blast in jio phone and i don't want to risk my family.

                            So i requested them to cancel my booking and return rs.500. But they denied for that. I would accept this phone only on the t&c that was there at the time of booking. Otherwise i want my booking amount back.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              S
                              saamynns
                              from Chennimalai, Tamil Nadu
                              Oct 27, 2017
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                              Address: Coimbatore, Tamil Nadu, 641024

                              Before deepavali i recharge wrong number... That no always nogo may be out of service... Already i send mail to jio customer care... Still your side no response... Pls check status...[protected] this no i recharge399 rs... Actually my no [protected]... If any possible to claim amount 399 rs... Pls mail me at [protected]@ gmail.com... I using amazon wallet to recharge...
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                F
                                funlife21
                                from Bihpuriagaon, Assam
                                Oct 27, 2017
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                                I have jio 4g sim. When i have first purchased sim the data speed is good (With first recharge). When i recharged second time with 399/-, 4 g data, data speed is very low. Even during the 3rd recharge same problem persists. Adding to my woes. I can't call from this 4g sim. I can't send sms also. I feel cheated. I raised no. Of complaints to jio care. But they didn't
                                Solve my problems. They closed my complaints one sidedly saying i am not able to be contacted that too when i called from my other ph. No of different network. I feel cheated by jio. Please look into the matter.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  K
                                  Kdchauhan35
                                  from Vadodara, Gujarat
                                  Oct 27, 2017
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                                  Bad network in my area.my jio no [protected].5:00 am to till now .I was calling customer service 2 times. They were not satisfy to me.before cut my call.it's very bad.customer care executive is bad behavior to customers.I call to customer care on that's no [protected].
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    K
                                    Kuldeep Sedha
                                    from Delhi, Delhi
                                    Oct 27, 2017
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                                    Address: 134102

                                    Hi,

                                    My name is kuldeep and i have just ported my number [protected] from tata docomo to reliance jio, which is i think a very big mistake, i have made. I was influenced that by porting to jio, i would be able to save some calling expenditure with good internet speed, which seems a nightmare now.

                                    I am getting the worst connectivity on my number and now my secondary number is also not working. I have contacted jio customer support multiple times, but no one has fixed my problem for permanent.

                                    I am very much frustrated and will never ever suggest anyone to switch to jio services.

                                    Very poor customer support and no resolution to connectivity and calls are just a dream now.

                                    Kuldeep
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      B
                                      Bijuak
                                      from Basavana Bagevadi, Karnataka
                                      Oct 27, 2017
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                                      Address: Kozhikode, Kerala, 673009

                                      I just received the message that my pre-booked jio phone is ready for delivery .But when I went to your jio store chevayur Calicut they say it only distribute the phone to the customer who booked at the same store and returned
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                                        P
                                        personalprem
                                        from Bengaluru, Karnataka
                                        Oct 27, 2017
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                                        Hi,

                                        Recently I have booked two Jio phones and got messages that it got allocated and i can pick up from the nearest stores, i have collected one, but i am not interested to buy two. i am fine with one, now I would like to cancel one of them. what is the procedure to do that.
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