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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 209

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A
amitbj
Oct 27, 2017
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Address: Pathankot, Punjab, 145001

Sir maine 24 aug ko 2 jio phone book kiya ta usme sirf ek hi show kar raha hai leken paisa dono ka deduct hua hai compnywalo se puchne se koi jawab nahi mila. Aur mere phone ka delivery diwi tak denge bola ta joki abi tak nahi hua. Roj bolte hai aaj apka dukan ka address mil jayega jo abi tak mila nahi. Bolte hai delivery chalu hogya apko jald se jald milega leken lagbag dus din hogya inka jald abi tak nahi aya. So plz help me if its possible i want money refund. Thx
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Srnmishra08
    from Bhadohi, Uttar Pradesh
    Oct 26, 2017
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    Address: Sant Ravidas Nagar, Uttar Pradesh, 221406

    महोदय मैं 24 अगस्त 2017 को जियोफोन बुक किया था। जियोफोन बुक करते समय 500 रुपए दीये और जियोफोन मिल जाने पर 1000 रुपए देने थे।जियोफोन अभी तक मिला नहीं और इन लोगो की नेटवर्क सर्विस पहले से काफी ज्यादा खराब हो गया है तो मैं जियोफोन कैंसिल करने और रुपए वापस के लिए प्रार्थना किया, लेकिन रिलायंस जियो टीम मेरा जियोफोन कैंसिल नहीं कर रहे है।जबकि बुक करते समय ऐसा कोई टर्म एंड कंडीशन नही था कि जो जियोफोन बुक करेगा उसका जियोफोन कैंसिल नहीं हो सकता। यदि ऐसा कुछ टर्म एंड कंडीशन होता तो मैं जियोफोन बुक नही करता।कृपया मेरी सहायता करें।
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    My 4G network on my jiofi is not working properly it is worst than 2G
    its download speed is just 20 kbps & according to ookla net speed is just 0.12mbps please jio resolve it.
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      D
      deepak budha
      from Guwahati, Assam
      Oct 26, 2017
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      Address: Mumbai City, Maharashtra, 400093
      Website: jio.com

      I am a existing customer of jio since 2 and haft month. Due to some reason my jio sim got damaged, i called the cc for the assistant, they guide me to visit nearest jio store, as per my suitable time, visited 3 time at jio store at chakala near gurudhwara.
      They used to say there is a problem connecting server. It's a worst support i am getting from jio mukesh bhai.

      My alternative contact no. [protected].

      Kindly provide me sim card else refund my unused day price and closed my connection.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        S
        srikri
        from Hyderabad, Telangana
        Oct 26, 2017
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        Address: 500081
        Website: Jio.com

        In the last couple of weeks i have moved to hi-tech city ilabs centre. Here the jio has very poor signals and i am unable to use my jio network. Most of my colleagues have changed and stared using airtel and idea, due to this signal problem. Kindly resolve the issue and provide the good signals network asap.

        I was totally disappointed with the service provided by the jio. It was providing good offers but its signal and boosters problem need to be solved.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          M
          manoj soni
          from Faridkot, Punjab
          Oct 26, 2017
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          Address: Ludhiana, Punjab, 141007

          Main ludhiana punjab se soni gallery se retailer hu. Maine customer ko ek no issue kiya tha jab us mein prime membership pack or tarif plan dala tha toh woh galti se kisi or no par ho gya one digit mistake ke karan so uska reversal karvana hai 499 ka. My demo no[protected], pos name - soni gallery, pos no - [protected], right no[protected], wrong no[protected], ord no - br0000go7ldk
          +3 photos
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            M
            manojkala
            from Tirupati, Andhra Pradesh
            Oct 25, 2017
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            Sir,
            I booked my jio phone on 25th august but i did not received any messages stating jio phone delivery and the store details even after completing of 2 months. They even said that the delivery will be on diwali date. I even call jio customer care in this regard and received none response from them.
            So please kindly regard my complaint and solve it quickly.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              K
              krishna 4443
              from Vijayawada, Andhra Pradesh
              Oct 25, 2017
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              Address: Hyderabad, Andhra Pradesh, 500049

              Hi... Iam krishna, finally i have my jio phone but the phone is getting so much of heat even the internet in off condition also.
              Jst within 5min of calling only the phone is having heat.

              Even it is not functioning the voice option.

              So solve this Asap.
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                Y
                Yogesh Bawanthade
                from Darwha, Maharashtra
                Oct 27, 2017
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                My mobile no.[protected]

                your employee shri hemant palle is not support.

                my data plan is not deduct properly. my all data deduct from 999 plan
                not use 509 plan so my 509 plan wasting.

                so please help me i want to 1st deduct 1 gb from 399 plan and then 2nd 2gb from 509 plan and then 3rd 60 gb from 999 plan

                please do it.

                if not possible so please cancel my 509 paln. i will find new operator.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  A
                  amit2006
                  from Kolkata, West Bengal
                  Oct 25, 2017
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                  Address: 712248
                  Website: RISHRA

                  Your agent ARINDAM PARAMANIK Visited at my home for portibility of vodaphone to jio but he misguided to my father and now faching lot of problem pls help what to do my contact no. [protected]
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                    S
                    Shashikant Saxena
                    from Atraulia, Uttar Pradesh
                    Oct 25, 2017
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                    Address: 226025

                    Sir,
                    On 13.10.2017 i received a message to pick jio phone from my nearest jio store located at shop no.43 ground floor, high way plaza, eldeco udyan-2, raebareli road, lucknow. Since then i have visited that store more than eleven times but always received a reply that mobile is not available.
                    2. Yesterday on 24.10.2017 i visited that store at 8.30 p. M. It was told that staff has left at 7.00 p. M. And i was asked to come on 25.10.2017 after 11.30 a. M. When i visited store at 13.00 hrs again it was told that mobile not available.
                    3. It is requested you pl. To inform me date and time to pick jio mobile to avoid unnecessary inconvenience.
                    Thanks
                    Sk saxena
                    25.10.2017
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      R
                      rupeshexe
                      from Varanasi, Uttar Pradesh
                      Oct 25, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh
                      Website: Consumer complaints

                      Dear sir,
                      I have done wrong recharge on [protected]. I have done recharge of 399/-via paytm application and it showing payment is sucess. I have done recharge on 25th october 2017. Paytm order id is [protected] and operator referance number is [protected]
                      And cc transaction number is :
                      [protected]
                      My jio mobile number is [protected].
                      Please reverse this recharge to the correct number.

                      Paytm id is: rupesh. [protected]@gmail.com
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Oct 25, 2017
                      Updated by rupeshexe
                      Dear sir,
                      I have done wrong recharge on [protected].I have done recharge of 399/-via paytm application and it showing payment is sucess. I have done recharge on 25th october 2017. PAYTM order id is [protected] and operator referance number is [protected]
                      And CC transaction number is :
                      [protected]
                      My jio mobile number is [protected].
                      Please reverse this recharge to the correct number .
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                        A
                        Aruth
                        from Coimbatore, Tamil Nadu
                        Oct 25, 2017
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                        Address: Tirunelveli, Tamil Nadu, 627007
                        Website: www.jio.com

                        Worst indoor coverage i have faced from a month. i registered more than 5 complaints but no more improvements still the problem occurs. service provider told that we give first priority to your complaints. then why should it take much time to solve?
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          I
                          Irshad46
                          from Madhugiri, Karnataka
                          Oct 25, 2017
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                          Address: Thrissur, Kerala, 680518

                          I have a complaint about jio phone, booked about more than 2 months... I didn't any notification about the product... At the time of diwali, you promised to delivery within the diwali but your team was failed in it... I called your customer care daily 4 times but didn't get any satisfied reply... My friends and neighbors purchased the jio phone in the local mobile store without bookings or waitings.. I want my booking amount back or giving the phone earlier... Thanks for inconvenient
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Im a citizen of nizamabad city telangana state, here i registerd the jio phone in sepetember but here they had phones but they didn't distrubuting the mobiles
                          I have a complaint about jio phone, booked about more than 2 months...i didn't any notification about the product...at the time of diwali, you promised to delivery within the diwali but your team was failed in it... I called your customer care daily 10 times but didn't get any satisfied reply...my friends and neighbors purchased the jio phone in the local mobile store without bookings or waitings.. I want my booking amount back or giving the phone earlier...thanks for inconvenient
                          Your transaction is successful
                          Your transaction ID is FV0000032QZS
                          You can view and transfer your booking by logging in with your mobile number
                          Product
                          Booking owner mobile number
                          Delivery pincode

                          JioPhone voucher
                          [protected]
                          490036

                          JioPhone voucher
                          [protected]
                          490036
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                            A
                            Avi Avinash
                            from Bhimunipatnam, Andhra Pradesh
                            Oct 24, 2017
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                            Address: 500081

                            This is avinash i have recharged 399 rs to my jio number on 19th october transaction successfully completed but it was rejected by jio
                            Transaction id: ici3056153bce444f4a8a6264f09897b78e
                            Utr no: utr/cust. Ref#:[protected]

                            The same issue repeated on 22 october transaction details
                            Transaction id:ici73a3546b0ec44d948161a5cf45460439
                            Utr no:ref#:[protected]
                            Thanks in advance. Please make sure that my money will be reverted back soon
                            +2 photos
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                              N
                              Narayan Jaisingh
                              from Mumbai, Maharashtra
                              Oct 24, 2017
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                              Address: Mumbai City, Maharashtra, 400074

                              Sir,
                              My network as well as mobile voice not working smoothly since 18th oct 2017.
                              I called toll free, asked to take another sim, i brought another sim but in vain again called customer care but no solution.
                              Before this i sent email, in response to that they asked me get details
                              I gave everything all details how and when problem arising but no solution.
                              N d jaisingh
                              Alternate no. [protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                E
                                Er Sidharath Jain
                                from Chandigarh, Chandigarh
                                Oct 24, 2017
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                                Address: Ludhiana, Punjab, 141008

                                It was declared by the jio that you will get jio phone in september, and then later told that phone will delivered before diwali
                                now both dates are gone and phone is not in my hand
                                i want my 500 rs refunded
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                                  A
                                  Arupchakraborty
                                  from Numaligarh, Assam
                                  Oct 24, 2017
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                                  Dear sir i was book india ka smart jio phone 📱 this mobile was not reach to me. What can i do for this mobile please suggest to get me mobile. I was book my mobile on 24th august 2017 on my mobile no [protected] and my transaction id is fv 000001puhr. Please do the necessary steps of action...
                                  My mail id is :- [protected]@gmail.com
                                  My postal address is:-
                                  Indian overseas bank, h. S. Road,
                                  P. O. Dibrugarh, assam - 786 001.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    S
                                    from Pune, Maharashtra
                                    Oct 24, 2017
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                                    Address: Kheda, Gujarat, 387001

                                    I have samsung galaxy s6 verizon 4g phone came from usa. I just ported my vodafone number to jio and tried to install newly provided 4g sim into my phone. But isn't shows network...

                                    Please suggest the solution, i have showed your executives for solutions but they are able to complete my request.

                                    At other side once i have ported my number from vodafone to jio then i have to wait for 3 months at list to go with other cellular company...

                                    I am very happy with jio sim but at list it should work or give me a alternate solution to port with other company. I am not able to purchase new phone from india right now.

                                    You suggestions would be appreciated.
                                    Shaunak - [protected] (Alternate number - [protected])
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Rabin pattnaik
                                      from Kolkata, West Bengal
                                      Oct 24, 2017
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                                      Address: Khordha, Odisha, 751012

                                      Why my jio phone isn't delivered even the pin code which i given to deliver my phone in that area phone already reached to people. But my phone isn't delivered to me.
                                      +1 photos
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                                        ranjithnr13
                                        from Basavana Bagevadi, Karnataka
                                        Oct 24, 2017
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                                        Address: Ernakulam, Kerala, 683576
                                        Website: jio.com

                                        I booked the jio phone on 25th aug of this year. Till now no clear idea or information abt when will it be delivered. When i tried to contact the customer care for jio phone segment, there is no option to talk with executive. Later i made a call to jio's general customer care number, i got the reply that they also dont know "whether it started its delivery or when wl it start". Since its almost 2 months from the advance payment, either i need refund or need nominal interest for the amt i paid for two months...
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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