Reliance Jio Infocomm Complaints & Reviews

With due respect i want to inform that the service in one of your jio centre situated in jamshedpur (Jharkhand) is severely pathetic.
The store's name and address is as follows :
Reliance dx mini
Shop no.-2, hotel darshan sakchi
Boulevard road, opp ram mandir,
Bistupur, jamshedpur
Phone.[protected]

My jio fi had a little network issue. (To be noted that i had purchased it from the same store). And it was in the warranty period too. I took it for their consideration. And i was surprised to see that they weren't even interested in looking at my device for once. At once they sent me to jio service center.
As they said, without wasting any time i did the same. I took my device to the service centre. And it took them 3 hours to look into my device and one of their employees came up to me and said my device is perfectly fine. And i should go back to the store from where i purchased my jiofi and ask them for a new sim card.

I again went back to the store and again told them the issue. Instead of checking my device they just said "they are gonna replace my sim but if it doesn't works after this it's not their fault. And it's not their responsibility."
And secondly none of the employees in that store has any manner of speaking and talking to the costumers.
In spite of my jiofi being within the warranty period, this is the kind of service i get from one of your jio stores. It's simply sad and unexpectable to get this kind of response from one of the stores of such a big organization.
I look forward to the jio team to take some strict action against that store and get my problem fixed
Thankyou

I have one jio phone booked from my jio number [protected] online via my jio app.. On 19th october i went to the reliance jio official store in suri and they had shown me all the jio phones they had... They also said that from suri 11 jio phones are booked and all the 11 phones are with them.. So they said to receive the phone on 22nd i. E. Yesterday... Yesterday i went and they said to collect it today at 11am. So when today i went they said that the bills are not ready and to collect it tomorrow... So it's total 3 times i've gone and come back from the jio store... I need my phone within today and also want to change the workers working at jio store suri... So either you all give my phone or give me refund along with compensation. Please reply asap

I have requested to permanently cancel my jio sim by calling jio customer care a month ago, they asked me to wait for a period of 7 days, but my sim is still active, they closed the service request, i again requested to cancel my sim, they again gave me a service request request and are asking me to wait another 7 days, why is jio delaying my request for cancellation, they are purposefully delaying sim cancellation and are sending me bills. I want my sim to get cancelled. These are my service request numbers sr00000dtq7q (They cancelled this request after 7 days) and new service request number is sr00000e0zum (Still pending). Are you making me wait so that you can generate bills every month?

Hello i'm ashish abhichandani owner of mobile adda bhopal m. P., i had booked 50 pc of jio mobile phone and pay 500/- advance of each phone and i was start booking of custmers. Almost1 month earlier i was received msg of dispatch my mobile but now i have realised bhopal jio corporate office sell out my mobile in higher rate with frauds. No provide my mobile and explain looser reasons and uncritical reasons that reason i can't reply any reasons to my custmers and that cheat and frauds with all small reatails counter and jio corporate office provide all mobile on big reatails counter.

Please help
My mobile no.[protected]

Dear sir i was book india ka smart jio phone 📱 this mobile was not reach to me. What can i do for this mobile please suggest to get me mobile. I was book my mobile on 24th august 2017 on my mobile no [protected]. Please hurry

I have transfe money to other jio number wrongly instead of my jio number please redeem my money
My jio number is [protected]
I wrongly transferred money to following jio number [protected] so please redeem my money to my account.

Thank you

Respected sir,
I booked a jio lyf smart phone number [protected], emei number [protected] and got today from digital express, shop number 5, ground floor, matto shri complex, maharaja chowk, mukta nagar, durg 491001 c. G.. After few hours it is automatically hanged and got paused. The welcome screen jio only showing on its screen and not working anything. I am attaching 2 photos of mobile.
Sir kindly help me to solve this problem.

Your faithfully

Amresh kumar
[protected]
E/2 pridarshni nagar, risali,
Bhilai, distt durg (C. G.)

I have done recharge Rs.999 on wrong number [protected] through retail Jio pos id [protected]
ord no BR0000GGMH32
has been taken on
21/10/2017. Time. 19:22 minutes Please give details for reversal or reverse on my jio Id [protected] or PRM number [protected]
or
My Jio number [protected]

Dear sir/madam,

Two months ago i have given request cum complaint to close my numbers 78922604, [protected] & [protected] & got service request numbers for them sr00000ct4mu, sr00000ct52j & sr00000ct57k.

But reliance jio still not deactivated or closed my numbers even after many follow ups. This is called cheating.

Now yesterday when i went to buy my jio phone for which i have paid rs.500 two months back for booking was denied. Reason my connection limit exceeded. If reliance jio should have closed above 3 numbers then it should not have happened with me.

Now please close the above connection with immediate effect so that i will avail my jio phone asap.

Regaurds

Poornima sunilkumar biradar

Booked jio phone 2 months and promised thro twitter that it will be delivered by diwali but not yet delivered yet no proper update reg delivery date at all, looting customers money as advance payment in crores and not delivering it as conveyed during jio phone booking, plz look into this asap and no one responds properly from customer care end rather than copy pasting some unrelated issues on social networking platforms like twitter to every user who posts any question

On 13/10/17 night 1053 hrs i done 399 recharge [protected] from jio app. Money was deduced from bank. Confirmation message was not given still offer was closed. I think due to heavy traffic on recharge mode, message may be given later and the same time error message also not received. If such of error received i will try again in offer period. On 20/10/17 0213 hrs after expired offer period money was deposited on jio money. It shows that you are trying to foolish your customers. Justify my problem and take action on your side. Default is jio network.

Dear sir/madam,

Two months ago i have given request cum complaint to close my number [protected] & got service request number for them sr00000ct3xj..

But you cheaters still not deactivated or closed my number even after many follow ups. This is called cheating.

Now please close the above connection with immediate effect.

Regards

Sunilkumar biradar

I recharged my jio number twice by mistake with 399 rs amount was deducted but my recharge was not successed my first recharge is working but i dont get any notification regarding my second recharge in my jio app please help me i tried to call the coustmer care number but of no use they haven’t attend the call. Please solve my problem by adding my second recharge in queue.

I bought jiofi device with postpaid connection from reliance jio infocomm for rs. 1999/- from its authorised store. And i have made a deposit of rs.400/- as security deposit for that postpaid connection. At the time of purchase they got my signature for ecs acceptance to pay the bills through my bank. I asked them about the ecs presentation dates, so that i can keep balance in my account, they told all will be intimated to you before ecs execution.

At that time they offered free data and calls for jio connections. The complimentary period ended on end of july. I didn't receive any bill or communication from jio regarding bill details or payments.

On 28th of september, coincidentally i logged into my account in jio website, they mentioned that i have to pay rs. 99/- for the month of august and rs. 346/- for the month of september and the pay by date is 30th of september.
But my plan is prime mrp 303/- monthly. But they charged me rs. 346/- mothly.

I immediately paid the total bill amount rs. 445/- through my bank account in online and got the payment received message.

On 29th september jio intiated the ecs in my account for rs. 445/- without any intimation, there was no balance in my account on that date the ecs was returned and bank penalised rs 413.00 as ecs return charges on my account. Though the pay by date is on 30th september they initiated the ecs on 29th september itself. But i paid the bill amount before.

Regarding this i wrote several mails to [protected]@jio.com, they replied me in a lethargical manner.

Then i received the bill in my mail for the month of october for rs. 459/-. I mailed them that only rs. 303/- should be my bill amount instead you charged me rs. 459/-. For that they replied that it includes taxes and cheque return charges.

I am wondering without any intimation they initiated the ecs, for that the bank already charged me rs. 413/- and then jio also charging me rs. 169.50 as cheque return charges.

Kindly help me to get back my charges. Thanking you.

I have paid 399 for 3 months validity till dec 2017 transaction id br0000a5776vi. It clearly mentioned 28 + 28 + 28 days. But i have received bill for payment of &58. Kindly review and close this issue, i am un happy the way it charged.

Please reverse and confirm to me mail and mobile, as other wise i have to disconnect and close this account of jio

I have recharged a incorrect number which is not working on 20 oct 2017, 10.48 to [protected] of rs 399. I want to reverse this recharge on [protected]. Kindly look into matter

Third class coustomer care service after many times I called and what about the plan is want to know about my plan weather is will continue or to change from jio to other mobile network because the cost is high. So give a details or just i am going to change the subscriber. Thank u Jio

We did recharge of rs 399/- for relaince jio no. On 19th oct 2017.
The amount got deducted from account but no recharge message came and plan was also not activated. The operator reference no. [protected]

We recharged under 100% cashback offer on every recharge of rs 399/-

We want the amount to be refunded back into my paytm account and know the reason also.

Sir
I have a issue with our location's network and internet. It runs at a speed of only 05-10 kbps of my jio 4g. The internet goes very slow. I think such as i run a 2g network and also happens call drops. I had lodged a complaint against it by two times by phone call from my jio prepaid no. [protected]. But no one able to resolve my problem. Pls solve my problem as fast as possible for which i shall be obliged. Followings are my network address.

Yours sincerely
Rudra prasad dash
At/po-baisinga,
Via-badasuanlo
Ps-kamakhyanagar,
Dist-dhenkanal,
Odisha-759039
Mob-[protected], [protected]

I did recharge 399 on 16 Oct and my account is deducted amount but still could not use net and calling i can not recive any msg i can not use net and it had 2 day but still i waiting for this msg of complited