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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
Complaints 6546
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Reliance Jio Infocomm Phone Numbers

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1800 889 9999
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+91 96 8555 5532
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Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 212

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D
Dipankarju
from Kolkata, West Bengal
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service request

Address:Kolkata, West Bengal, 700031
Website:gio. Com

Dear sir/ madam
Gio promised to pay 10 gb data for successive six recharges on buying redmi 4a device from the flipkart sale within 26th september, 2017 for the new gio connection. But after buying the device and new gio connection they are not giving me the same and delaying this lodging a service request.
Please do the needful to save customer rights.
Dipankar maity...
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J
Jilani SK
from Ernakulam, Kerala
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complaint about network issue

Address:Hyderabad, Andhra Pradesh, 500062

Sir,
As per the below mail,
I am holding [protected] with jio since last 3 months,
I am suffering with same network problem since 2 months
When ever rain falls then our jio network will destroy
Complete network will goes out of coverage at khushaiguda

I requested 4 times to customer care but no response
It is very pathetic situation no one is helping me out from the problem
br...
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M
Manishkumar51
from Ranchi, Jharkhand
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jio set

Address:Samastipur, Bihar, 848302

Sir
Reg mobile no-[protected] Pin-848302. M 2 set mobile book kiya mera rupees cut gaya m total details jio m de raha hu. Butera koi solution nahi mil raha. Bola ja raha h payment nahi aaya h.
File attach ker diya hu.
Pls solution my request. My contact no -[protected]...
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K
kp_1517
from Yaval, Maharashtra
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very slow 4g internet

Address:403404

4g internet is supposed to be fast. It should at least load a 360p video on youtube. But jio 4g cannot even load 240p videos. The jiofi that i am using is always on band5 which gives less speed. But it is less than 3g or 2g internet speeds. To complaint i submitted jio team replied that they are still expanding their 4g network in phased manner. This doesn't mean that existing 4g should give me less than 2g or 3g speeds.

If...
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Y
yashas g
from Bengaluru, Karnataka
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internet speed issue and call issue

Hello i live in bangalore in vijaynagar area and a jio user my internet speed is around 40kbs which is not even near to the promised speed which is around 10 to 15 mbps!! Its been almost 1 to 2 months and they are not resolving the issue at all its i've recharged for 399 and my validity is about to expire and not one single day i am satisfied by the service they are nit taking customer's seriously and they are playing with our money!!!...
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Complained no - [#10644225]. From last 1week continuously informed to jio care that i'm not able to use my free pack from 20th september 2017. Whenever i called to anyone, dailer and receiver both are unable to hear voice of each other this means that call is completely muted. After this other problem of call drop is also there. Next issue is no net connectivity if net connection is shown then there is no speed. "jio care executives are saying...
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S
Sunilsingh855
from Bengaluru, Karnataka
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cheaters

Address:New Delhi, Delhi

[protected] neeha vij

[protected] neeha vij

[protected] shiva panday

[protected] goutham

[protected] mahendra/ (Goutham in paytm)

I lost 3000 rupees paying for the job and the job was shows in quikr

I was giving u a mbl numbers on the above they only called me and that job in quikr

So pls stop this stupid fraud
br...
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Address:683513

Sir
I have recharged my jio number for rs.399 which i will get 84 gb of data for 84 days. But i'm not getting enough speed. I can't use the internet at all. Most times of the day it's just not working. They provide good speed at night, but i didn't recharge the data only for night. So the money i spent for recharging the data is wasted.
I called their customer care number and register a complaint (Id - sr00000dnmy4).
The...
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S
sharad1992
from Raha, Assam
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bad network and internet service

Address:852111

Sir, i am sharad kumar gautam, i live at simrahi bazar, po - raghopur, dist-supaul, bihar, pin-852111
Service of jio is not so good in my area, we are facing versions type of problem like slow internet, one way connection, no network, show browsing and downloading speed etc.
So, please concern for my problem and solve the all # problem and make my jio fastest network.
Thanks...
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D
Dr,Nimesh
from Gurgaon, Haryana
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zero balance on recharge for rs 300/- online

Sir i recharged my jio mobile no-[protected] on jio site on line on 4/10/17 for rs 300/-. Ref no.-hmp[protected] and id - br0000etf&7qj. I have contacted several times on 199 and [protected] but all went in vain. Since then i became jio member got recharged the mobile jio stopped my in coming and out going calls after one months it means balance of two months may please calculated and credit in to my account. Pl take this amount and remaining...
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M
Munish Abrol
from Bathinda, Punjab
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non cooperative jio representative & unauthorised deduction

Address:Chandigarh, Punjab, 160036

On 5th your jio representative were not co-operate with me. (Mr rajan & karamjot ji)
I have requested that i have used only 1gb data of my post paid plan but they didn't agree with me. Itried to convinced them but they are not ready to listen anything. After my three request the company didn't give me facility of my 399 additional plan. So i request you to revert my plan / payment to my account as in emergency your company & your representative...
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P
Prosenjit Purkait
from New Delhi, Delhi
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slow internet speed

Address:743336

My jio number is [protected].
I am getting very slow speed during daily 1gb quota. I have complained many times but there are no change in internet speed....
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K
Ksaurabh52
from Raha, Assam
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jio slow net problem

Address:Patna, Bihar, 800003

9 jan 2017 se mera net slow speed hai aur complaint karne per bhi koi resolve nhi ho rha hai
Complaints no - SR000005HR4A-9 JAN 2017
SR000006HS8C-11 FEB 2017
SR00000B5UFS-19 July 2017
SR00000BAST2-23 July 2017
SR00000D7OF8-19 SEPTEMBER 2017
BUT SIR NO resolve the problem...
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S
Somesh sharda
from Jabalpur, Madhya Pradesh
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uneven data usage of my pack

My jio daily balance quota of 1gb of 399rs pack was all used up unevenly and it is the 2nd day of it. I just installed or updated two to three apps from playstore which don't even cost more than 50 mb has taken whole a gb of my data. I don't know how and even i had looked for all background data using apps but all of them was not working at that time and even no downloading and uploading is going on.in simple language, either my all data...
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2
2_shashank
from Jamshedpur, Jharkhand
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loot

My jio number is [protected]
Sir jio is not giving my 5gb of ad-on data i have earned in their kbc play along. They are simply looting us making us fool and just giving false and fake hope. They are not looking at the complaint and not taking any further action to resolve the speed issue again in this case too giving false hope that a new site is being set up since last 10 months they are simply looting us please teach them some leasons...
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R
raj koutke
from Nizamabad, Telangana
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jio 4g phone advance booking 500/-rs

Address:503002
Website:jio.com

To transfer
Inb reliance jio infocom bill_rejioi payments

Money deducted from sbi bank account as shown above but didn't receive message to specified number for order confirmation and no details received in my jio account as well.

Contacted customer care of reliance jio but they are not able to resolve issue and suggested to solve issue on my own by contacting source of payment. How can there be problem...
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S
shaan mahendra
from Delhi, Delhi
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refund my money back

Address:Haridwar, Uttarakhand, 247667
Website:www.jio.com

My mobile no.[protected]. I want to convey my problem regarding recharge of a topup plan of 100 rs which i have done on 5 oct 2017 at around 8am morning.
Is there any terms and condition mentioned in it which states that this plan is for isd calls there is seperate coloum of isd plans which shows diffrent plan. Are you fooling customers? This is not the way to give lame excuses to custo. Ers. Even i have recharged by consulting you...
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M
Madhuri Krishna
from Visakhapatnam, Andhra Pradesh
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multiple recharges

Address:Hyderabad, Andhra Pradesh, 500049

Hi am madhuri
Am jio customer.. Today morning i recharged my nor [protected] with 399 plan and it deducted 2000 from my account
.. Please cancel my recharge and refund the money... 2000 is not th small amount to me.. Please refund the money.. I will be so grateful to you... I will do recharge again i[censored] refund the money
Transaction. Id : br0000eu3r8k
Please do needful......
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J
Jayanta Haldar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very very bad network

Your network is very bad at our area every jio customer is angry with your service please built a new tower i hardly get 20kb/s at my home at night after 12a.m i hardly get 150 kb/s

Address

Kashimpur (Salbagan Math), Hemtabad,
Dist:- Uttar Dinajpur
State:- West Bengal
Pin:- 733130...
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A
Alamelupaulraj
from Chennai, Tamil Nadu
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waiting for pre booking number

Address:600053

I have already paid Rs. 1000 initial amounts to get 2 Jio mobiles for us. But i did not get any confirmation from jio office so far. When i will get my 2 jio mobiles. I went to jio office in Thirumullaivayil to collect my jio mobile phone. They told me that i will receive confirmation sms from jio office to collect my mobiles but i did not received so far. Pl coordinate with the cincern dept people and provide required confirmation SMS to...
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