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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025

Complaints 6615

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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 231

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Address: Howrah, West Bengal, 711108

Dear sir,

I have tried booking jio phone from my mobile number [protected]. I have paid rs 500 from my a/c through net banking. They have deducted the amount from my a/c and than they are showing transaction failed. I have not got refund for the same and also have not got any acknowledgement from their end. Kindly help me out. Transaction i'd: fv000001lwvf.

Regards,
Anirban bhowmik

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Address: Kota, Rajasthan, 324008

Website: JIO.COM

I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account with transaction reference number igabwwdfx2. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]

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Sep 04, 2017

Updated by ABDUL KHALIL Khan Reliance Jio Infocomm Complaint Status Update [ID: 1677780]

I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account with transaction reference number igabwwdfx2 dated 24.08.2017. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]

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A

ABDUL KHALIL Khan

from Jodhpur, Rajasthan

Sep 4, 2017

Reliance Jio Infocomm Complaint Status Update [ID: 1677780]

I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account with transaction reference number igabwwdfx2 dated 24.08.2017. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]

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Dear sir/madam

I have booked jio phone on 25.8.17 at 9.30 am (App), rs 500 has been debited from my account & my transaction i. D. Is fv000002un06. I have already contacted you & got your reply saying that the confirmation will be received within 24 hrs but 24 hrs. Has thus spent but i did not received any confirmation yet.
The payment has been through axis bank debit card.
Your no. [protected] is not responding.

Please response.

Thanking you

Sanat bhowmick

Mobile no. [protected]

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Address: Nashik, Maharashtra, 42209

Website: Reliance Jio Infocom BILL_REJIOI Payments

I have pre-booked two jio mobie through online net banking mode.
I faced big problem amount rs 1000 deducted from my account but no any vochure, confirmation sms, coupon received from our side. There is no record found in jio store, jio call center.
I have visited nearby jio store and showed my transaction i'd but not proper answer received from their end.
I have called to jio customer call center many times but again same response received from their end.

Transaction i'd
Igabwwyi02
Amount deducted
1000
Pin code 422009
Mobile no used for pre booking
[protected]
[protected]

Anticipating favorable response at least from our end.

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Address: Thrissur, Kerala

Website: Www. Jio. Com

On[protected] i used paytm wallet for the transaction of jio phone booking at www.Jio.com. but the problem is that i haven't received any messages from the seller (Jio) till now, at the same time an amount of rs.500 was deducted from my wallet and there is no order voucher /id and message from the seller. So, i kindly request you to give a solution in this problem otherwise please help me to get back my money back. Here i am attaching my paytm transaction details and the screen shot of the web page of www.jio.com at the time of my payment, :

Paid rs.500.00 to billdeskutil. Wallet txn id:[protected]. Updated balance:rs.1.0. Contact paytm.com/care for any issues.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.jio.com

I had recharged 399 on 24th august. The first recharge went unsuccessful and it showed "server error, could not complete your request. Please try again later". Money got deducted from account. I tried once again.

My jio number is [protected].

I had entered only one number why other four number recharged.

I have also payed 3999/. Please refund[protected]=3199) or rs. 3199.

This is your fault and fault in web application.

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Aug 26, 2017

Updated by Ashutosh Katiyar My detail is

1. Date of birth: 01/01/1991
2. Registered alternate number: [protected]/[protected]
3. Father's name: Ram Milan

Aadhar card number is[protected].

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Address: Mysore, Karnataka, 570023

Website: www.jio.com

I tried to book 2 nos. Jio phones on 24th august 2017. After several tries, i've made payment by sbi internet banking. Transaction was successful from bank side, but failed on your side. Kindly return my money. I am deeply disappointed with jio infocomm. Please help me in this matter.

Details are as follows:-
24-aug-2017 to transfer inb reliance jio infocom bill_rejioi payments
Sbi netbanking reference: jsbi[protected]igabwwhfn9 for rs.1, 000.00

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I'd tried to book jio phone on 24th august. After several tries, i've made payment by sbi internet banking. Transaction was successful from bank side, but failed on your side. Kindly return my money. I am very disappointed with jio infocomm. Please help me in this matter.

Details are:
Sbi transaction: lsbi[protected]igabwwikv1
Jio transaction: fv000001lb5o

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Address: Thane, Maharashtra, 421202

I m having my wifi router of reliance jio.
I m not able to power on device.
The problem occurs as follows:

I pressed by few minutes on power button but there was no change on any indication in router.

Again tried the same with power supply but failed in the same.

Now i m not able to start jio router device.

Kindly provide me with solution.

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Address: Mumbai City, Maharashtra

Website: www.jio.com/en-in/book-jio-phone

Dear sir,
I have tried to book jio phone on 24/8/2017 around 8pm through my phone number-[protected] by using my canara bank debit card and the payment has been made and i have got message from my bank that money for jio phone 500rs has been deducted from my bank account and later it showed that the phone has not been booked
Please help to get my money back
Please make a solution on this problem
Yours faithfully
Sheeja. M. V

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Address: Srinagar, Jammu and Kashmir

Sir.
I was trying to pre book my jio phone on thursday. The amout of rs 500 got debited from my account but i got transaction failed status. And the transaction id is fv000000y63c. No conformation message or email or sms was sent by jio. Plz resolve this issue as soon as possible so i can order the phone again. The phone number for which i tried to book is [protected]

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Address: Firozabad, Uttar Pradesh, 283204

I submit for prebooking the following number [protected], [protected], [protected] through icici net banking reference id[protected], [protected], [protected] respectively money is didected but phone is not booked. therefore please solve problem as soon as possible.

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OM Prkash Rathore

from Lucknow, Uttar Pradesh

Sep 27, 2017

Not sufficient speed your net so kindly solve over my complaint

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Address: Banaskantha, Gujarat, 385001

Website: www.jio.com/en-in/book-jio-phone

I was make payment to jio company for purchasing phone of rs. 1500. Firstly i have paid paid from my bank account though website of jio company. But no message received from company for coupan coded or made payment. Jio customer care told me that you have not made any payment. But from my bank account money was deducted. Fraud company... They cheated so many people by this. Taking money and telling no payment received. Fraud company.. Never buy phone from this company. I have loosed my money. Bad experience with jio. Please give my money bank. It earned from head work. You taken my money by cheating me.

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Aug 26, 2017

Updated by MANOJ KUMAVAT my no is [protected] register for that phone purpose

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Address: Mumbai City, Maharashtra

Website: www.jio.com/en-in/book-jio-phone

I have tried to book jio phone on 24/8/17 around 8pm by through my phone no[protected] and made payment through my canara bank debit card and i have recieved a message from my bank that 500rs for jio phone booking has been deducted from my bank account but the phone has been not booked and i doesn't even got any confirmation message from jio phone
I lost my money and pone has been not booked
How can i get my money or the phone

Please make a good solution to this problem

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Address: 400706

Jio please solve my problem. I had ordered jio phone by this no.[protected] first the payment is successful but confirmation not received then i had tried after them both messages received of confirmation by jio and paytm but the above first payment is successful but confirmation of jio phone is not successful.. So please see to it. I being a loyal customer believe in you that you will solve my problem plzz refund my money [protected] from this i have first booked one phone in which payment is successful via paytm but jio phone not successful. Then i had tried another time from this no. Only then it is confirmed so plzz send me the refund of my first transaction.

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Address: Kamrup Metropolitan, Assam, 781012

Website: jio.com

I booked JIO PHONE on 24.08.2017 around 08.02 pm.on this Number [protected] (vodafone) and my transaction status showed SUCCEESSFUL and. My bank amount of rupees 500..got deducted... I did not get any sms or any confirmation. I am trying to transfer or cancel my booking through my jio app by clicking on manage booking option.. But my. Voucher shows. Empty. Plz resolve my issues.

Thanking you.. Hope I will get JUSTICE done

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I had booked jio phone from my number [protected], my account got debited with rs.500 but i did not got any confirmation message. When i search on myjio app, manage orders it does not show anything.
Kindly provde help on this regard wether my booking is confirmed or not.
Also from myjio app there is no help provided nor from customer care.. Kindly resolve the issue.

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Address: Jehanabad, Bihar, 804417

Sir, I have ordered a jio phone on 24/08/2017 on jio.com and paid an amount of Rs 500 which is debited from my SBI account but the product was not booked and a message showing transaction failed coming out there with Transaction id- FV000001LZTQ .please resolve the problem as earlier as possible.

Your's
RAMPRIT SAW
Mob no.- [protected]

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I tried to book jio phone for my number [protected] and i used state bank of india internet banking for the transaction.. But after sometime my account was debited by rs. 500 but phone not booked saying that my transaction was failed/time expired.. I request you to please resolve the problem and refund the amount.. More than this i can't write any more.. But you are always saying to write more and more saying that my complaint may not be answered since it is less.. How can i write more.. So you solve the issue even it is less.. I have given the content for you to solve.. Less luggage more comfort.. So less writing more comfortable

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Address: Firozabad, Uttar Pradesh, 283204

Website: www.jio.com

I have booked Jio phone on 24/08/2017 by paying Rs 500 through Corporation Bank internet banking with mobile no [protected] and delivery pin code 283204, but till date not received the message from company regarding my booking.

Kindly furnish the details on my mobile no on urgent basis.

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