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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6615
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369
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Reliance Jio Infocomm reviews & complaints page 233

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G
G.Nellai Arasu
from Hyderabad, Telangana
Aug 25, 2017
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Address: 560029

Yesterday (On 24.8.2017) i booked a jiophone through mob no.[protected] giving my pin code as 560029. As advised, i also paid rs. 500 through my sbi (Sbm) debit card. Immediately i received a message that the 'booking is successful' and the amount has also been debited from my bank account vide txn. No. Ku[protected]. But i did not receive any message from jiophone regarding the transaction id, confirmation of the booking etc. Therefore, please verify the details given above and furnish me the transaction id no. To enable me to get a jiophone.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    R
    rakshit104
    from New Delhi, Delhi
    Aug 25, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh
    Website: www.jio.com

    I have booked jio phone and paid 500 rs from PayTM but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from PayTM. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
    Thank you
    Mobile no. From which i have booked-[protected]
    Pin: 201301
    Jul 20, 2022
    Complaint marked as Resolved 
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Aug 25, 2017
    Updated by rakshit104     Either provide me my money back or give me the confirmation
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      D
      Dhwanit Meshram
      from Mumbai, Maharashtra
      Aug 25, 2017
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      While booking jio handset i had done transaction of Rs.500 but it was not successful. After 2 min I got message form Axis Bank that money has been debited. Mobile has not booked yet, not any confirmation message has been received. They why money has been debited. Please provie me right information regarding issue.
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        S
        sarim__farooq
        from Jammu, Jammu and Kashmir
        Aug 25, 2017
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        Address: 190001
        Website: jio.com

        I tried to book jio phone, entered the number [protected] and pin code 190001. Choosed net banking, payment was complete, got the message from the bank that money has been deducted (Screenshot attached) but the transaction failed and got no message from jio team that the payment is done or the order is successfully completed. Now i either want the order of the jio phone or i want my refund back.

        Thank you,

        Bichoo farooq
        +1 photos
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          Y
          ydhananjaykumar
          from Mau, Uttar Pradesh
          Aug 25, 2017
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          Website: www.jio.com

          Sir, date 24/08/2017 ko samay 20:43 baje maine apane jio no. [protected] ke my jio app se mobile no. [protected] pin code 221603 par jio phone book kiya tha. Jisame mere sbi account se net banking dwara transaction ref. No. Igabwwnvc5 date 24/08/2017 at 20:43 par 500 rs successfully debited huye the lekin abhi tak mobil no.[protected] par koi bhi jio phone booking sambandhit massege praapt nahin hua hai. Yadi mobil no.[protected] par jio phone book nahin hua hai to kripya suchit karte huye debite kiye huye 500 rs wapas lautane ki kripa karen.
          +1 photos
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            N
            narasimha2k1
            from Bengaluru, Karnataka
            Aug 25, 2017
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            I have booked jio phone and paid rs.500 through sbi net banking on 24.08.17 vide bank ref no. Lsbi[protected]igabwwkja4, but transaction failed. So, i thought it's a server error. But after some time i get the sms message of deduction of rs.500 from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.

            Mobile no. From which i have booked-[protected]
            Narsimha
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              G
              Gaurav Berry
              from Tulsipur, Uttar Pradesh
              Aug 25, 2017
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              Address: Lucknow, Uttar Pradesh, 226021

              Dear Sir,

              I booked jio new phone yesterday with the number [protected] but still I didn't get any confirmation through my transaction was successful with transaction id FV000001VDLS.
              Kindly assist me in this matter as I am worried that whether my phone booked or not.My account got debited by 500.

              With regards
              Gaurav Berry
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                S
                SRIRAMA RANGANATH
                from Gudivada, Andhra Pradesh
                Aug 25, 2017
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                I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                Thank you
                Mobile no. From which i have booked-
                [protected]
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  S
                  shashishai
                  from Hyderabad, Telangana
                  Aug 25, 2017
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                  Address: 500013

                  Yesterday When i try to pre book jio phone, my paytm wallet has debited 500/-.but transcation is failed.order is not confirmed.please resolve the issue and credit my balance.
                  +2 photos
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                    M
                    MaYAnK GarG ShaRma
                    from Vikasnagar, Uttarakhand
                    Aug 25, 2017
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                    Address: Firozabad, Uttar Pradesh, 205135

                    Plz look forward i have booked jio phone bal 500 deduct but no massage i have received. But from bank received. Bal deducted. Thank you for using your sbi debit card 510xx2766 for a purchase worth rs500.0 on pos reliancejio at reliancejio txn# ju[protected]. Mayank garg [protected] so plz if not book refund me and information me about book or not so further i booked it
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      R
                      R.S. Ghule
                      from Pune, Maharashtra
                      Aug 25, 2017
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                      Address: 425001

                      This is to complaint that, while booking the jio mobile phone through www.jio.com money was deducted but phone was not booked. There was a message that, ' your transaction failed' but what about the money rs.1000 /- deducted from my sbi account. Kindly ask jio to refund the same.
                      Transaction id was:fv000001lkln and sbi transaction ref no. Was igabwwihp2.

                      R. S. Ghule
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        M
                        Md Saber
                        from Adoni, Andhra Pradesh
                        Aug 25, 2017
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                        Address: 500053
                        Website: Myjio App

                        I have booked jio phone and paid 500 rs from paytm but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from paytm account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                        Thank you
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          M
                          madan gopal prasad
                          from Hojai, Assam
                          Aug 25, 2017
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                          Address: 831004

                          Dear sir,
                          I have booked jio mobile and paid rs500 from axis bank debit card and money is debited from my account which rrgrrence no is 667862 but i havrn·t get any confirmation of booking through massage from jio. Soy please resolve this issue as soon as possible make arrangement to refund my money.
                          Monile no. From which i have booked is [protected] and area code is 831004
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            A
                            Amol Tambe Patil
                            from Aurangabad, Maharashtra
                            Aug 25, 2017
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                            Address: 411052
                            Website: ww.jio.com

                            Respected sir/mam,

                            I am amol tambe mobile number is [protected], query is actually i booked jio phone from my debit card+atm pin from jio.com website.
                            Successfully i go to the payment page and also rs. 500 money is deducted from my account but after that i'm waiting for confirmation message, but i didn't received any confirmation message from you.
                            Now i want to know that i successfully register jio phone or not if not then please refund money in my bank account otherwise i'm taking strict action against you, so please give me solution within 12 hours.
                            I'm attaching some screenshots of money debited pfa below, and mentioning my bank details below.
                            Bank of maharashtra
                            Account number - [protected]
                            +2 photos
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                              G
                              Gosathe1
                              from Mumbai, Maharashtra
                              Aug 25, 2017
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                              Address: Raigad, Maharashtra, 410206

                              Sir
                              Today i have registered jio phone. Rs 500 rs deducted from my bank account, by using upi application. But 500 rs deducted from account but still i don't have registration messages from your team.
                              Mobile number - [protected]
                              This is my number, i have registered a jio phone. I have attached screen shot of payment of rs 500/-. Please convey if i have registered jio phone or not.
                              +1 photos
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                                A
                                Aron Baro
                                from Guwahati, Assam
                                Aug 25, 2017
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                                Address: Nalbari, Assam, 781335

                                I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                Thank you
                                Mobile no. From which i have booked-[protected].
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                View replies
                                Sir,
                                I Radhakrishnan KV, Mobile No [protected], had Pre-booked Jio phone on 24 Aug 2017 and had paid Rs 500-/- through Paytm Wallet Txn ID:[protected] under BILLDESKutil Order #JPT[protected]. However on checking my status of my booking it has been intimated that no Voucher on the no provided is existing. You are requested to please check and intimate the booking voucher No or return the money credited into your account paid vide the above Transaction.

                                Thanking You,
                                Radhakrishnan KV
                                [protected]
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                                  A
                                  Ashokyadav153
                                  from Pune, Maharashtra
                                  Aug 25, 2017
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                                  Address: Kurnool, Andhra Pradesh, 518401
                                  Website: reliance payment gateway

                                  While trying to prebook the Jio phone, I've done the payment of ₹500 after completing payment it shown transaction failed but amount got deducted. Please file my complaint. My Jio no. [protected]
                                  Ashok.
                                  +1 photos
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                                    S
                                    sukanttulasi
                                    from Gurgaon, Haryana
                                    Aug 25, 2017
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                                    I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                    Thank you
                                    Mobile no. From which i have booked-[protected]
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      S
                                      Somya Bisaria
                                      from New Delhi, Delhi
                                      Aug 25, 2017
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                                      Address: Ghaziabad, Uttar Pradesh, 201002

                                      Same has happend with me. Situation was different. I'd booked 2 jio phone from 1 different number (1 for me, 1 for friend), i have made the payment of 1000/- for 2 phones. I have received the message at my friends number who is form kanpur. Which adds my number with kanpur pincode (I am from ghaziabad) but diddn't received any text on my handset. She has received her number's confirmation too.
                                      What to do? Please help!
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        V
                                        vajeed shaik
                                        from Bengaluru, Karnataka
                                        Aug 25, 2017
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                                        Website: www.jio.com

                                        I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my bank account with transaction reference number igabwwbim6. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                        Thank you
                                        Mobile no. From which i have booked-[protected].
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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