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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
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Reliance Jio Infocomm reviews & complaints page 233

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A
ABDUL KHALIL Khan
from Jodhpur, Rajasthan
Aug 26, 2017
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Address: Kota, Rajasthan, 324008
Website: JIO.COM

I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account with transaction reference number igabwwdfx2. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Sep 04, 2017
Updated by ABDUL KHALIL Khan Reliance Jio Infocomm Complaint Status Update [ID: 1677780]

I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account with transaction reference number igabwwdfx2 dated 24.08.2017. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
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Reliance Jio Infocomm Complaint Status Update [ID: 1677780]

I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account with transaction reference number igabwwdfx2 dated 24.08.2017. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
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    S
    Sanat Bhowmick
    from Bansi, Uttar Pradesh
    Aug 26, 2017
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    Dear sir/madam

    I have booked jio phone on 25.8.17 at 9.30 am (App), rs 500 has been debited from my account & my transaction i. D. Is fv000002un06. I have already contacted you & got your reply saying that the confirmation will be received within 24 hrs but 24 hrs. Has thus spent but i did not received any confirmation yet.
    The payment has been through axis bank debit card.
    Your no. [protected] is not responding.

    Please response.

    Thanking you

    Sanat bhowmick

    Mobile no. [protected]
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      Y
      [email protected]
      from Mumbai, Maharashtra
      Aug 26, 2017
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      Address: Nashik, Maharashtra, 42209
      Website: Reliance Jio Infocom BILL_REJIOI Payments

      I have pre-booked two jio mobie through online net banking mode.
      I faced big problem amount rs 1000 deducted from my account but no any vochure, confirmation sms, coupon received from our side. There is no record found in jio store, jio call center.
      I have visited nearby jio store and showed my transaction i'd but not proper answer received from their end.
      I have called to jio customer call center many times but again same response received from their end.

      Transaction i'd
      Igabwwyi02
      Amount deducted
      1000
      Pin code 422009
      Mobile no used for pre booking
      [protected]
      [protected]

      Anticipating favorable response at least from our end.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        S
        Sajil Varghese
        from Bengaluru, Karnataka
        Aug 26, 2017
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        Address: Thrissur, Kerala
        Website: Www. Jio. Com

        On[protected] i used paytm wallet for the transaction of jio phone booking at www.Jio.com. but the problem is that i haven't received any messages from the seller (Jio) till now, at the same time an amount of rs.500 was deducted from my wallet and there is no order voucher /id and message from the seller. So, i kindly request you to give a solution in this problem otherwise please help me to get back my money back. Here i am attaching my paytm transaction details and the screen shot of the web page of www.jio.com at the time of my payment, :

        Paid rs.500.00 to billdeskutil. Wallet txn id:[protected]. Updated balance:rs.1.0. Contact paytm.com/care for any issues.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          A
          Ashutosh Katiyar
          from Noida, Uttar Pradesh
          Aug 26, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: www.jio.com

          I had recharged 399 on 24th august. The first recharge went unsuccessful and it showed "server error, could not complete your request. Please try again later". Money got deducted from account. I tried once again.

          My jio number is [protected].

          I had entered only one number why other four number recharged.

          I have also payed 3999/. Please refund[protected]=3199) or rs. 3199.

          This is your fault and fault in web application.
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Aug 26, 2017
          Updated by Ashutosh Katiyar           My detail is

          1. Date of birth: 01/01/1991
          2. Registered alternate number: [protected]/[protected]
          3. Father's name: Ram Milan

          Aadhar card number is[protected].
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            A
            Ananda Kadengodlu
            from Thanjavur, Tamil Nadu
            Aug 26, 2017
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            Address: Mysore, Karnataka, 570023
            Website: www.jio.com

            I tried to book 2 nos. Jio phones on 24th august 2017. After several tries, i've made payment by sbi internet banking. Transaction was successful from bank side, but failed on your side. Kindly return my money. I am deeply disappointed with jio infocomm. Please help me in this matter.

            Details are as follows:-
            24-aug-2017 to transfer inb reliance jio infocom bill_rejioi payments
            Sbi netbanking reference: jsbi[protected]igabwwhfn9 for rs.1, 000.00
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              A
              Akshay.Golchha
              from Delhi, Delhi
              Aug 26, 2017
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              I'd tried to book jio phone on 24th august. After several tries, i've made payment by sbi internet banking. Transaction was successful from bank side, but failed on your side. Kindly return my money. I am very disappointed with jio infocomm. Please help me in this matter.

              Details are:
              Sbi transaction: lsbi[protected]igabwwikv1
              Jio transaction: fv000001lb5o
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                G
                Giridhatan
                from Mumbai, Maharashtra
                Aug 26, 2017
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                Address: Thane, Maharashtra, 421202

                I m having my wifi router of reliance jio.
                I m not able to power on device.
                The problem occurs as follows:

                I pressed by few minutes on power button but there was no change on any indication in router.

                Again tried the same with power supply but failed in the same.

                Now i m not able to start jio router device.

                Kindly provide me with solution.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  S
                  Sheeja m v
                  from Bengaluru, Karnataka
                  Aug 26, 2017
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                  Address: Mumbai City, Maharashtra
                  Website: www.jio.com/en-in/book-jio-phone

                  Dear sir,
                  I have tried to book jio phone on 24/8/2017 around 8pm through my phone number-[protected] by using my canara bank debit card and the payment has been made and i have got message from my bank that money for jio phone 500rs has been deducted from my bank account and later it showed that the phone has not been booked
                  Please help to get my money back
                  Please make a solution on this problem
                  Yours faithfully
                  Sheeja. M. V
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    F
                    Fahee
                    from Srinagar, Jammu and Kashmir
                    Aug 26, 2017
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                    Address: Srinagar, Jammu and Kashmir

                    Sir.
                    I was trying to pre book my jio phone on thursday. The amout of rs 500 got debited from my account but i got transaction failed status. And the transaction id is fv000000y63c. No conformation message or email or sms was sent by jio. Plz resolve this issue as soon as possible so i can order the phone again. The phone number for which i tried to book is [protected]
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      B
                      brijesh kumar bind
                      from Gajraula, Uttar Pradesh
                      Sep 26, 2017
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                      Address: Firozabad, Uttar Pradesh, 283204

                      I submit for prebooking the following number [protected], [protected], [protected] through icici net banking reference id[protected], [protected], [protected] respectively money is didected but phone is not booked. therefore please solve problem as soon as possible.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      Not sufficient speed your net so kindly solve over my complaint
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                        M
                        MANOJ KUMAVAT
                        from Delhi, Delhi
                        Aug 26, 2017
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                        Address: Banaskantha, Gujarat, 385001
                        Website: www.jio.com/en-in/book-jio-phone

                        I was make payment to jio company for purchasing phone of rs. 1500. Firstly i have paid paid from my bank account though website of jio company. But no message received from company for coupan coded or made payment. Jio customer care told me that you have not made any payment. But from my bank account money was deducted. Fraud company... They cheated so many people by this. Taking money and telling no payment received. Fraud company.. Never buy phone from this company. I have loosed my money. Bad experience with jio. Please give my money bank. It earned from head work. You taken my money by cheating me.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Aug 26, 2017
                        Updated by MANOJ KUMAVAT                         my no is [protected] register for that phone purpose
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                          S
                          Sheeja m v
                          from Bengaluru, Karnataka
                          Aug 26, 2017
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                          Address: Mumbai City, Maharashtra
                          Website: www.jio.com/en-in/book-jio-phone

                          I have tried to book jio phone on 24/8/17 around 8pm by through my phone no[protected] and made payment through my canara bank debit card and i have recieved a message from my bank that 500rs for jio phone booking has been deducted from my bank account but the phone has been not booked and i doesn't even got any confirmation message from jio phone
                          I lost my money and pone has been not booked
                          How can i get my money or the phone

                          Please make a good solution to this problem
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            R
                            ranjeet061
                            from Mumbai, Maharashtra
                            Aug 26, 2017
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                            Address: 400706

                            Jio please solve my problem. I had ordered jio phone by this no.[protected] first the payment is successful but confirmation not received then i had tried after them both messages received of confirmation by jio and paytm but the above first payment is successful but confirmation of jio phone is not successful.. So please see to it. I being a loyal customer believe in you that you will solve my problem plzz refund my money [protected] from this i have first booked one phone in which payment is successful via paytm but jio phone not successful. Then i had tried another time from this no. Only then it is confirmed so plzz send me the refund of my first transaction.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              H
                              Hata Das
                              from Hyderabad, Telangana
                              Aug 26, 2017
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                              Address: Kamrup Metropolitan, Assam, 781012
                              Website: jio.com

                              I booked JIO PHONE on 24.08.2017 around 08.02 pm.on this Number [protected] (vodafone) and my transaction status showed SUCCEESSFUL and. My bank amount of rupees 500..got deducted... I did not get any sms or any confirmation. I am trying to transfer or cancel my booking through my jio app by clicking on manage booking option.. But my. Voucher shows. Empty. Plz resolve my issues.

                              Thanking you.. Hope I will get JUSTICE done
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                E
                                Er Harvind Kumar
                                from Lucknow, Uttar Pradesh
                                Aug 26, 2017
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                                I had booked jio phone from my number [protected], my account got debited with rs.500 but i did not got any confirmation message. When i search on myjio app, manage orders it does not show anything.
                                Kindly provde help on this regard wether my booking is confirmed or not.
                                Also from myjio app there is no help provided nor from customer care.. Kindly resolve the issue.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  R
                                  ramprit
                                  from Patna, Bihar
                                  Aug 26, 2017
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                                  Address: Jehanabad, Bihar, 804417

                                  Sir, I have ordered a jio phone on 24/08/2017 on jio.com and paid an amount of Rs 500 which is debited from my SBI account but the product was not booked and a message showing transaction failed coming out there with Transaction id- FV000001LZTQ .please resolve the problem as earlier as possible.

                                  Your's
                                  RAMPRIT SAW
                                  Mob no.- [protected]
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                                    A
                                    ABHISHEK HEYER
                                    from Guntur, Andhra Pradesh
                                    Aug 26, 2017
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                                    I tried to book jio phone for my number [protected] and i used state bank of india internet banking for the transaction.. But after sometime my account was debited by rs. 500 but phone not booked saying that my transaction was failed/time expired.. I request you to please resolve the problem and refund the amount.. More than this i can't write any more.. But you are always saying to write more and more saying that my complaint may not be answered since it is less.. How can i write more.. So you solve the issue even it is less.. I have given the content for you to solve.. Less luggage more comfort.. So less writing more comfortable
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      U
                                      umesh191085
                                      from Roorkee, Uttarakhand
                                      Aug 26, 2017
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                                      Address: Firozabad, Uttar Pradesh, 283204
                                      Website: www.jio.com

                                      I have booked Jio phone on 24/08/2017 by paying Rs 500 through Corporation Bank internet banking with mobile no [protected] and delivery pin code 283204, but till date not received the message from company regarding my booking.

                                      Kindly furnish the details on my mobile no on urgent basis.
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                                        S
                                        shankar phaltankar
                                        from Morjim, Goa
                                        Aug 26, 2017
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                                        Address: 443308
                                        Website: jio 4g range problem at Raheri Bk.Maharastra

                                        I have been given complaint regarding my network issues. Nobody is ready to give resolution for my complaint. Its been almost 1 month they are just giving reason that we are planting new tower due to high number o[censored]sers. Its not my problem, if they are planting new tower then what i get from that i need wait until they plant by the they plant my package itself get over. Seriously its merely waiting of taking jio sim ridiculous. Worse network simply they are taking money
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Aug 26, 2017
                                        Updated by shankar phaltankar                                         jio 4g range problem at Raheri Bk.Maharastra i have been given Complaint regarding my network issues so i am ready instollation jio 4g tower at Raheri Bk. Taluka Sindkhedraja, Distic Buldhana 443308 logitude 19.985706, 76.2981295 my contac number [protected]
                                        Aug 26, 2017
                                        Updated by shankar phaltankar                                         i am ready instollation jio 4g tower at Raheri Bk. Taluka Sindkhedraja, Distic Buldhana 443308 HIGHWAY ROAD NH 183 TUCH FARM POPULATION OF THIS VILLAGE 4850 logitude 19.985706, 76.2981295 my contac number [protected]
                                        Aug 26, 2017
                                        Updated by shankar phaltankar                                         CONTACT ME [protected]
                                        Aug 26, 2017
                                        Updated by shankar phaltankar                                         CONTACT ME [protected]
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