Reliance Jio Infocomm Complaints & Reviews

Address: Kolkata, West Bengal

I have booked jio mobile on 24.08.17 through online. Rs 500 was debited from my s/b a/c during transaction through net banking. But no booking confirmation was received from your end. Kindly take necessary action under intimation to me.

You are also requested to inform me how and when the said mobile phone will be delivered to me.
Please do the needful.

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I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.

T id fv000000xy3l
Booked from [protected] as a woner

Regards,
Chaitanya
[protected]
[protected]@gmail.com

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Address: Jhansi, Uttar Pradesh, 284001

I booked reliance JIO phone from reliance jio website and as a part of booking amount was deducted from my account but it's showing transaction failed and than refresh page than so successful.
Mobile No.-[protected] Pin Code=284001

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Address: Sonbhadra, Uttar Pradesh, 324010

Website: www.jio.com

On 24th august in between 5:45 to 6:00 pm i booked jio phone via myjio app, during registration i entered my primary airtel number [protected], made the payment with my debit card which is of central bank of india. Amount has been debited from my account but i neither received any transaction id nor any voucher sms. When i called customer care, they were asking me for transaction id which i didn't received.

So it's my humble request to inform the company about this so they will give me the details on this matter or else refund my money.

My jio number - [protected]

My airtel number - [protected]

I am attaching the screenshot of the transaction i made from my internet banking account.

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Aug 27, 2017

Complaint marked as Resolved

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Address: Jaipur, Rajasthan, 302013

Website: jio.com

I have booked jio phone and paid 1000 rs from account but transaction failed. So, i thought it's a server error. But after some time i got the mail of deduction of 1000 rupees from account. But i haven't got any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
Pin: 302013...

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Address: 500059

Website: Jio App

Sir,
I have booked two jio phones on 24 aug one from the net at 6:28 pm and another from my mobile through jio app at 6:31 pm and paid the amounts through my jio money wallet.

First one which i have booked on net got processed and got confirmation message on my cell. Its transaction id:[protected] i. E rs.500

Second one which i have booked on my cell through jio app got server error message a. After payment of rs. 500 through jio money wallet which transaction id :[protected]

Mobile number - [protected] pin code : 500059
This is my number, i have registered a jio phone. I have attached screen shot of payment of rs 500/-. Please convey if i have registered jio phone or not... For second one.

Thank you
Regards archana v

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Address: 560029

Yesterday (On 24.8.2017) i booked a jiophone through mob no.[protected] giving my pin code as 560029. As advised, i also paid rs. 500 through my sbi (Sbm) debit card. Immediately i received a message that the 'booking is successful' and the amount has also been debited from my bank account vide txn. No. Ku[protected]. But i did not receive any message from jiophone regarding the transaction id, confirmation of the booking etc. Therefore, please verify the details given above and furnish me the transaction id no. To enable me to get a jiophone.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.jio.com

I have booked jio phone and paid 500 rs from PayTM but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from PayTM. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
Pin: 201301

Jul 20, 2022

Complaint marked as Resolved

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by rakshit104 Either provide me my money back or give me the confirmation

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While booking jio handset i had done transaction of Rs.500 but it was not successful. After 2 min I got message form Axis Bank that money has been debited. Mobile has not booked yet, not any confirmation message has been received. They why money has been debited. Please provie me right information regarding issue.

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Address: 190001

Website: jio.com

I tried to book jio phone, entered the number [protected] and pin code 190001. Choosed net banking, payment was complete, got the message from the bank that money has been deducted (Screenshot attached) but the transaction failed and got no message from jio team that the payment is done or the order is successfully completed. Now i either want the order of the jio phone or i want my refund back.

Thank you,

Bichoo farooq

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Website: www.jio.com

Sir, date 24/08/2017 ko samay 20:43 baje maine apane jio no. [protected] ke my jio app se mobile no. [protected] pin code 221603 par jio phone book kiya tha. Jisame mere sbi account se net banking dwara transaction ref. No. Igabwwnvc5 date 24/08/2017 at 20:43 par 500 rs successfully debited huye the lekin abhi tak mobil no.[protected] par koi bhi jio phone booking sambandhit massege praapt nahin hua hai. Yadi mobil no.[protected] par jio phone book nahin hua hai to kripya suchit karte huye debite kiye huye 500 rs wapas lautane ki kripa karen.

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I have booked jio phone and paid rs.500 through sbi net banking on 24.08.17 vide bank ref no. Lsbi[protected]igabwwkja4, but transaction failed. So, i thought it's a server error. But after some time i get the sms message of deduction of rs.500 from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.

Mobile no. From which i have booked-[protected]
Narsimha

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Address: Lucknow, Uttar Pradesh, 226021

Dear Sir,

I booked jio new phone yesterday with the number [protected] but still I didn't get any confirmation through my transaction was successful with transaction id FV000001VDLS.
Kindly assist me in this matter as I am worried that whether my phone booked or not.My account got debited by 500.

With regards
Gaurav Berry

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I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-
[protected]

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Address: 500013

Yesterday When i try to pre book jio phone, my paytm wallet has debited 500/-.but transcation is failed.order is not confirmed.please resolve the issue and credit my balance.

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Address: Firozabad, Uttar Pradesh, 205135

Plz look forward i have booked jio phone bal 500 deduct but no massage i have received. But from bank received. Bal deducted. Thank you for using your sbi debit card 510xx2766 for a purchase worth rs500.0 on pos reliancejio at reliancejio txn# ju[protected]. Mayank garg [protected] so plz if not book refund me and information me about book or not so further i booked it

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Address: 425001

This is to complaint that, while booking the jio mobile phone through www.jio.com money was deducted but phone was not booked. There was a message that, ' your transaction failed' but what about the money rs.1000 /- deducted from my sbi account. Kindly ask jio to refund the same.
Transaction id was:fv000001lkln and sbi transaction ref no. Was igabwwihp2.

R. S. Ghule

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Address: 500053

Website: Myjio App

I have booked jio phone and paid 500 rs from paytm but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from paytm account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you

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Address: 831004

Dear sir,
I have booked jio mobile and paid rs500 from axis bank debit card and money is debited from my account which rrgrrence no is 667862 but i havrn·t get any confirmation of booking through massage from jio. Soy please resolve this issue as soon as possible make arrangement to refund my money.
Monile no. From which i have booked is [protected] and area code is 831004

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Address: 411052

Website: ww.jio.com

Respected sir/mam,

I am amol tambe mobile number is [protected], query is actually i booked jio phone from my debit card+atm pin from jio.com website.
Successfully i go to the payment page and also rs. 500 money is deducted from my account but after that i'm waiting for confirmation message, but i didn't received any confirmation message from you.
Now i want to know that i successfully register jio phone or not if not then please refund money in my bank account otherwise i'm taking strict action against you, so please give me solution within 12 hours.
I'm attaching some screenshots of money debited pfa below, and mentioning my bank details below.
Bank of maharashtra
Account number - [protected]

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 233

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