Reliance Jio Infocomm Complaints & Reviews

Jio Mylapore, Chennai customers are made to stand for a long time.Customers could be provided seniority token & seating arrangement made to avoid long queue in front of Jio assistant. Also separate desk for collection of payment is reqd to avoid account opening staff over taxed & also save customer's waiting time.
Regards,
Mohan

I have subscribed for Jio prime...first 3 days I got the hi speed data but now not more than 200 kbps...and jio says that we provide very hi speed data...it also goes sometimes below 50 kbps...even though I have not completed my 1 gb high speed data...please resolve this problem...all my friends are also facing same problem...I live in BHAGALPUR, BIHAR...Jio no. [protected]...and for the proof see the screenshots below...see I m downloading 1 file...see the speed and than also see how much data is left "hi speed"...i[censored] all think it's fake then also see the date and time in the screenshots...or else I will suggest my almost 30 friends not to buy "Jio Prime"...

I am facing slow internet data speed problem in Jio and company is not providing any solution.
I have made RS.303 recharge also but still no clarity from Jio and internet data speed is horrible and panic.
I want to Lodge case in court against reliance Jio.
Kindly guide me for the procedure.
Amrish Gupta
AHMEDABAD
M:[protected]

I recharged my Jio money few days back but after some time unfortunately my Jio money did not work and presently it is blocked ... i tried to contact service centre many times but they did not respond.. i don't know what to do .. in this regard it is requested to kindly unblock my jio money account, so that i can use my services... my jio number is [protected]

I made money transfer with jo money to my friend last week till now it's not credit my friend there is no respond from jio money.

Naresh [protected]

Hi,

On 2nd of march a person from JIO came to my office in ericsson.I have given him 100 rs for recharge in order to get prime membership but my number is not rechared till date.I have called him many times and he kept on saying that ill do the recharge.From that day my no no is not recharged neither he came to my office again.
I dont his name but his phone no is [protected].
Kindly help me as why should i pay one more time for the recharge.

I am having CALL DROP OUTS issue .I have registered the complaint on[protected] but the issue haven't solved up to now nobody is taking care about this complaint. Can you please follow up my complaint and solve it.

I am living in vamaj village in kadi taluka and Mehsana district in gujrat state...We are using Jio network...But since two days there is a poor Jio network in our area so I miss important calls and messages...kindly do something for our problem. So I can register in Jio prime scheme...Hoping for best response from you.. thank you...

Hi,

I regret to say I had the worst experience in my life. Zero customer handling skills, zero satisfaction on resolution. I bought a new jio sim expecting to be so called good service from reliance. I am not a local resident in Kerala that I am working here, where my ID proofs are of Tamil Nadu. I was asked to submit Aadhar card copy that was made in Tamil Nadu and had my permanent address there. Hence in addition to this I was requested to provide a local reference person with phone number, who is my room mate and have same as my local address. All was fine as per Reliance JIO center person who collected my details along with an amount of 100rs(99rs JIO prime fees). I was informed a technician will call to my reference number for address verification i.e. to my room mates number. For some reason, he have received only one call, where the technician never asked for address verification, rather he just informed him there is issue with local address given in the form, and has to be re filled and submitted by the Local store person. With reference to this when I informed the concerned to my local store person, they were arrogant enough to not even listen to my words and what happened. They argued that the reference person must have told address wrong, where as he was never asked at all. I had been waiting for 1 and half hour in the office from morning 10 am to 11 30 with no resolution, waiting for the technician in charge since he was yet to reach office. The technician never accepted what had happened and stick to his statement that this can never happen, he have been working for a long time and this is the first case. The resolution what was suggested to me was to buy a new sim and again pay the 100rs amount since that is a recharge done on every sim for prime. When I rejected to pay second time, instead can it be guaranteed this will not happen the second time since there was no mistake from my end or reference contact person, the technician asked me not to buy the sim from there store, rather I can get it from somewhere else, that being said he left to his cabin. This was my worst support and response received ever from any store or support. My question for you, is you tech support/process driving 100 percent perfect that an issue can never happen. And is this the way you respond the customer who have raised an issue.
I have decided to never look back to buy reliance sim ever.

For you information, there were two technician who were arguing. One of the person's name was Mahesh and the other guy I am not recollecting his name.

The office is at the following address (No proper address given):

4th floor, above "Meenus Hair and Beauty Parlour - Unisex Spa and Salon"
NH 47 Bypass Road, Near Nippon Toyota Showroom, Kulathoor, Thiruvananthapuram, Kerala 695582

I never get connection proper do same thing other wise go to hell

My Number is being used by a Reliance Jio Customer ( # [protected]) as his own Alternate Contact Number. This is totally not acceptable to me. How can you use my number as an alternate contact number for someone that i dont even know.

I contacted Reliance Jio Care few times & spoke to the Senior Supervisor too. He assured me that necessary actions shall be taken, but till date nothing has happened. This is a real security threat. If this problem is not resolved within 48 hours, i shall be forced to take legal actions & also file an FIR in the local police station.

I had recharged for jio prime on satarday 2 days back and also 149rs extra total 248rs and i did not get any response after 2days if asked the executives give irresponsible answer. I lost 248 plus 99 again what to do is this service. My jio number is [protected]. Iam facing problem instead of paying. The authrities concerned should take immidiate action

Hi
Today I'd observed a strange issue

On my Moto G4 Plus Indian variant
I have SIM1- Jio4g and SIM2-Vodafone

I was in a place where there was issues of network coverage on Jio4G
later on the phone's both SIM was blank in network and icon vanished
then the SIM stopped detecting
I checked the IMEI using code *#06# but it was BLANK
checked baseband under settings-about it was UNKNOWN
I tried to restart
after several toggle of SIM card and restarts the Vodafone network came
then joined Jio

you may be thinking it's one of situation buts it's not
it repeated 2-3 times on Moto G4 Plus where the IMEI became blank

earlier this month my friend's Sony Xperia Z3 Compact faced IMEI NULL and baseband UNKNOWN issue at the same location on Jio SIM but that has not been fixed till date and the service centre quoted ₹23000 for repairs

My Jio number is [protected]..is not working from 18.03.2017..k complnt about this in Samsung also I have Samsung Galaxy s6..i can make call but I can have incoming calls..if someone calling me it show line busy or user busy but my phone is not busy at all please solve this problem I want to take incoming call because my all work done by incoming calls and its barried

My uncle's phone has stolen.The thief is calling online through facebook messanger through my uncle's account as it is already on the phone.He is from bangladesh as showing on truecaller.The number is +[protected].Imei numbers of the phone are 357422/07/277860/3, 357422/07/277860/1.They are calling through video chat.His name is md Mosarof hossain as he has send his facebook profile page.We have given complaint to the police.But they are not able to track him.Please track this thief.

Sir with regards i have applied for the mnp facility in the month of February with all required documents for the number [protected].i have been told that it will take 10 working days to get my number to be ported in Jio.but unfortunately till this date my number is not yet ported in Jio.so I request your good self please look into this matter and resolve the issue as soon as possible before the ending of Jio prime offer.that will be your most kindness.sincerly thankful.

To the concerned Authorities, Reliance Communications.

Dear Sir/Mam. Please Note : the above mentioned query is still pending as 40 days are passed n still no reply. The querie/s mentioned on 5th feb 2017 were as follows -:

k/a : Mr. Mukesh D Ambani. (as a reference addressed by Mobile Empire. shop no g2, Haware infotech Park, Sector -30A, Vashi, Navi Mumbai 400703) Shop owner & 4g mobile phone sim card Dealer of - Reliance JIO.

Once again a “Big Applause” & thanks to the entire Reliance communications team for Introducing n launching of Reliance JIO for the citizens of INDIA.

With no doubts in (E-com world) that Reliance Communications is the known best in INDIAN communication Companies, as if still existing in the world of competition. The Co. is doing the best for the entire nation n moving one step forward in Maintaining the status of slogan of Dhirubhai - “Karlo Duniya Muthie Mein”.

Now subject to the query arises as follows;

1) What is the authentications of stalls n Outlets that are introduced across the Maharashtra state. ie: Mumbai / Navi Mumbai / Thane / Raigad etc. where the vital document “Adhar Card” is necessary to obtain a Reliance JIO sim card with no other documentations/ Form filling etc.

2) Does the Operator/s on the outlets have enough skill knowledge n well behave to make the consumer understand, resulting in quarrel & argument later which shall take a place as a legal matter of argument/s.

3) What measures are taken as a matter of precaution & guarantee/s about “NO data Misuse” of Adhar Card number along with the finger print Scan etc.?

4) Where in this E-com World ever day we hear about a new frauds n Scams, is the consumer solely responsible of punishment/s if still such incident/s happen?

5) Who shall be responsible if such misuse take place & as explained above?

If the above mentioned query is a matter of safety & security of entire Nation please feel free to explain its Advantages/Disadvantages by the mean of communication / Advertisements n media etc. with NO hidden clause/s.

Also please take public opinion’s, survey’s of such Shops /Stalls / Outlets n take proper action on those who are not permitted to operate or sell the mentioned product/s legally; which may cause a matter of disaster in future due to such circumstances resulting in poor image of the NATION.

Please look into the mater ASAP for the betterment of Society.

Purely INDIAN.
[protected]@gmail.com
[protected]

I am really shocked to see the service of customer care. I have purchased a JIO sim on 4 March 2017 and registered for prime membership by paying 99 Rupees. My number is [protected] from that day there is no signal in my sim card. I have tested with my two phones and from the time i purchased there was no signal. Yesterday i went to the JIO store at Ranipur Mod Hardwar opposite Vishal megamart. But there i was not able to get any resolution. Immediately i want signal in my sim. I am very much busy i dont have time to run here and there take this matter seriously and i want the resolution quickly.
IMSI [protected]
ICCID[protected]
Regards
Deepak Upadhyay
[protected]

No signal at home

Hi sir,

My name is sai bharath, i am using the reliance jio connection, the network connectivity is very poor, i am unable to make calls, by chance if the call get connected. The other person could not hear my voice.
And no internet at all, we are unable to open any website.

I already raised many complaints about it, but they will close them without any resolution.

Last time i faced this problem yesterday, i. E. 17th march 2017.

Location : jvp building, plot no 5, software unit layouts, near raheja it park, mindspace, hitech city - hyderabad.

Please see the screenshot of the complaints which are closed without any resolution. I am facing very serious problem with this.

When i call customer-care they say that, they are planning new site at my location, but they never update the specified date and time for the issue.

Please see the screenshot of the complaints which are closed without any resolution

Please take necessary action