Reliance Jio Infocomm Complaints & Reviews

Sir, Today I have recharge of rs. 253, 500 & 99 but all recharge was failed. when my money refund to me. I have install jio money application but not work properly. The message is error while processing. Your customare care no 1966 not respond your side. Please contact me this mobile no as early as possible [protected] and [protected]

Yours
Tirupati Vijay Ahire
Nashik

Dear Sir,

I have received a mail which is reproduced as under wherein the recruitor is asking to deposit Rs. 2000/- in the Account No. Allahabad Bank A/c Name Vinod AC.No. [protected] IFSC Code - ALLA0212705.

lease let me know if it is correct or some fraud mail is being sent to get money from the candidates. I am sure that Reliance will not ask any money from the candidates.

Awaiting your kind reply.

Thanking you, with regards,

Ashok Singh
Mob: [protected]

SAKSHI GUPTA
To [protected]@yahoo.co.in
Today at 12:34
DEAR ASHOK SINGH

YOUR INTERVIEW PROCESS IS CLEAR . AND COMPANY GIVES TO YOU POST - A.B.M, SALARY - 25, 500/-, LOCATION - RAIPUR . BUT ALL FACILITIES ARE MENTION IN OFFER LETTER . OFFER LETTER WILL BE GIVE TO YOU SUBMIT AFTER SECURITY FEES . SECURITY FEES IS FOR UNIFORM . AND IT IS REFUNDABLE IN THE FIRST SALARY . AND YOUR SALARY INCREASED 2000/- AFTER 2 MONTHS . AND AFTER EVERY 6 MONTHS YOUR SALARY WILL BE INCREASED .

THANK YOU

BEST REGARDS

Inline image 1

CONTACT - MISS SAKSHI - [protected]

Sir,
मैने paytm से jio prime के लिए rechcarge किया था पर मेरे पैसे तो account से कट चुके है पर recharge success नही हुआ है operator confirmation complete नही हो रहा है
Please sir help kro

I wanted to add money to my jio money wallet so used my visa debit card for transaction.
The money got deducted from my account through the card but it was not credited to the wallet.
Numerous attempts to contact the customer support (Even the nodal officers and other people in high positions) regarding this issue failed.
From the play store review, i find that the same thing has happened to a lot of people.
An amount of around 400 has been stolen through us and this multiplied by thousands of people does amount to a scam.

Jio money to recharge jio prime membership but not 50rs voucher cash back not coming so i am not recharge for 303rs recharge, customer care not attend the call for 5min so i am angry to say...

Hi,

I was registered a compliant in jio customer care on last 4 days back. Due to signal not receiving properly and the Receiving signals are fluctuating so the voice calls disturbed. Compliant reference no is SR000007M1VY. Still there is no response from this complaint and they are not ready to resolve this issue.

My mobile no [protected]

Complain regarding Postpaid to Prepaid

My mobile number is [protected] of Saheli Das.
I have activated by Rs. 99.00 for Jio Prime one year membership & recharged with Rs. 303.00 for net connection scheme for Prepaid as a security deposit. But now the number : [protected] is displaying as Postpaid. I am cheated by your company regarding these scheme.

This number: [protected] should be treated as prepaid scheme & refund the security deposit Rs. 303.00

Copy to consumer forum.

Yours faithfully,
Saheli Das,
Phn no: [protected]
Address: 12/5A, Khanpur Road, Naktala, Kolkata- 700047
Email id is: [protected]@gmail.com

The Reliance Jio Infocomm company are fooling and lying to their customer.As i am the one of its customer the company gives me a message for one time fee of rs 99 for prime membership to continue its unlimited plan and now saying to recharge per month with its plan to continue.I want a full justice for making its customer fool and lying to them.

Today on 30th march 2017 i recharged jio prime membership rs 99 nd rs 303 for plan on my jio no. [protected] from your website but payment failed and money is deducted from my account and plan is not activated. Please resolve this and immediately credit my account for rs 402 which you have deducted otherwise i will go to consumer court within 1 week.

The data speed of Jio is fully reduced and voice call connection is low.Please fix it.

Transaction ID - IHMP[protected]
Recharged on - 27/03/2017 at 7.55PM
Amount: Rs400 (deposit for postpaid)
Plan opted: 303

After recharging with 99 for prime, I recharged with Rs.400 (Security Deposit) for Plan 303 for but this time I did not get any confirmation and neither is it showing up in my payment option in the MyJio App. I didn't receive any sms confirmation either. There was no confirmation via mail. I have activated my mail id - basu.[protected]@gmail.com and have opted for e-bill.

I have contact customer care executive for Buy Jio prime customer. he say if you buy 99 in postpaid and then change prepaid no need to pay another 99. so that i have buy 99 in postpaid. after that i have submit request to postpaid to prepaid migration in jio center. they asking another 99 you must pay then only we will do. regarding this issue i contact customer care executive through 198 and 199 more than 20 times some time they say no need to pay and some time they say need to pay and some time they say amount has been refund. regarding this i raise complaint but still no one call back to me. Jio customer care also dont have exact knowledge regarding this and support also very poor. still i cant able to migration to prepaid. and jio center give another no to register complaint that is 1988. but i am waiting around 30 minutes no one response my call. this kind of approach only getting from Jio. they are treated there customer as very worst.

In our area delhi pratap nagar metro station delhi 110007. The network of jio iss very bad.

Hi I did a bulk recharge which was 149*7=1043 on 21/03/2017, 14.22.53.I got payment confirmation from them which is attached below.I also got confirmation from bank and jio money but jio did not credit my benefit complained more than 20 times since 21/03/2015.I sent them mail and sent message in social media with all necessary proofs but they don't solve my problem.They have been harassing me since 21 .Its already been more than 20 days so i am planning to lodge a consumer case against them.Al necessary proofs are attached below.

Dear sir
I am PradeepRathore Recharged my Jio no [protected] on 29/03/2017 for Jio Rs. 303 plan and applied Rs. 50 voucher also, so final amount was Rs. 253 through my Jiomoney wallet App via Net banking.
but the transaction got failed and money was debited in my account and I was not subscribed to Jio Rs. 303 plan.
I have called your customer care several times, your customer care are pathetic.
The problem is from Jio server not bank server.
I am attaching payment proofs below

Dear sir
I don't have my jio money id and password.I m unable to open my account.
Please help me costumer don't pick any call
Your user
Deepak Singh

Sir, I AM A PRIME MEMBER .today i started my phone to use internet on my laptop. i browsed some English article. within 5-6 min a message came that you have exhausted your 90% of data (i had set the limit). even on my jio app it was showing only 100 mb left.
when i called customer care he said on system it is showing you have used your data . he also told me about the timing. how can it be possible that i started browsing at 6.55 am and at 7.01 am i have exhausted 900 mb .
please, sir do something .I
my number is [protected]
service request id: SR000007O5SK.

Dear sir..
at present i m jio reliance customer...i want to switch to Airtel...when i called to jio customer care for confirmation of 90 days completed​ or not in jio...jio customer care say that 90 days completed ...so as per their information...i go to airtel store and submitted form for porting...and after 2 hrs i got msg that your porting request is cancle due to incompletion of 90 days...
so...jio customer care provide me wrong information about my mobile number [protected].
want to port From Jio reliance to Airtel..mobile number is [protected]

I had opted for jio prime and registered for the same but till now i have not received any notification for the same reference no. BR00002DFMV3 mobile number is [protected] kindly check for the same and revert.

I have paid for renewal Rs.99+Rs.303 but couldn't get any masses, neither SMS nor e-mail. In support of it OTP needs to fill is also not given on the same Jio no.[protected], let me know the reason and whole status or further preceding for the same.