Reliance Jio Infocomm Complaints & Reviews

Dear sir, (Mr. Ambani)
I have the old reliance no. ([protected]) and i had been use this no.in bsnl till last month. Recently i changed this no. To the rjio 4g mobile operator by portability facility. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. Now these messages i receive to the mobile after two hours. So i could not use the net banking service and other online services. I am more feeling for this problem. Please rectify this and send the sms messages without late and break. Thanking you. My mobile no. [protected]. And adhaar no.[protected]

Jio Money wallet has got my more than 5000 INR in the account. I have been trying since yesterday to recharge my Videocon D2H ID # 25527970 through Jio Money App. Upon each attempt it says "Error while processing the requets". I gave it few minutes, few hours as well as over a day but it is giving me same error. We have verified that there is no network connectivity issue as well and all details are correct as well.

Worst part is that when I am contacting on Jio helpline no[protected]Published by Jio) is on continuous hold music for over 30 mins :-( and nobody is bothered to answer. As I am typing this the hold music is still playing and the wait has caused a physical discomfort to me including headache.

I am repenting on putting my money and confidence in Jio money. I'll appreciate if someone can help. I'll try one last time before I switch my account to some other service provider who is more customer oriented and has a sense of doing fair business.

I have recharged with Rs/-303 on my Jio No. [protected] through Reliance Jio Money wallet on 18/03/17 but transaction failed but money not returned in jio money wallet till now.
I have tried to contact on jio money toll free number [protected] many times but no one received the call.
I have also complaint on [protected]@jiomoney.com three times but no one replied and money is also not returned.

Jio sim no [protected] i have recently subscribed for prime membership in pincode area 423401 near railway station 2 km away from city centre. I am not able to run jiofi as speed shoes, .01 to .05 mpbs please advise can i trust jio and subscribe for next data plan.
E mail. only.[protected]@rediffmail.com.
In city also there is speed around 1.5mpbs. Kinldly arrange for assured speed as there were 400/500 customers who are feeling foolef.

Sir my jiofi2 mac id C8D779A0861C and ssid JIOFI2 A0861C my alternate no. [protected]. I'm download jio4gvoice app many time but when i registered otp not provided on my alternate no. Sir please rectify this issue before 31 march 17

Reliance Jio is unable to buffer 144p online youtube videos.

The 4g speed is so terrifying that one can get easily bored while surfing internet via a Jio sim card.

Hope as a Reliance Jio consumer it is my right to claim against such 4g service.

I expect for a quick resolve of this problem by company people for which i shall be gratefull.

Thanks

Its been nearly 6months im using jio its quality of offering 4g data has decreased than it was before. Day by day the internet speed is slower and downloading issue is also there. Hope jio will provide true 4g network as per its promise. The volte function is not also upto expectation. In some rural areas the signal strength is poor. Data send receive icon is also absent. Which result poor internet online video buffering.

Jio Mylapore, Chennai customers are made to stand for a long time.Customers could be provided seniority token & seating arrangement made to avoid long queue in front of Jio assistant. Also separate desk for collection of payment is reqd to avoid account opening staff over taxed & also save customer's waiting time.
Regards,
Mohan

I have subscribed for Jio prime...first 3 days I got the hi speed data but now not more than 200 kbps...and jio says that we provide very hi speed data...it also goes sometimes below 50 kbps...even though I have not completed my 1 gb high speed data...please resolve this problem...all my friends are also facing same problem...I live in BHAGALPUR, BIHAR...Jio no. [protected]...and for the proof see the screenshots below...see I m downloading 1 file...see the speed and than also see how much data is left "hi speed"...i[censored] all think it's fake then also see the date and time in the screenshots...or else I will suggest my almost 30 friends not to buy "Jio Prime"...

I am facing slow internet data speed problem in Jio and company is not providing any solution.
I have made RS.303 recharge also but still no clarity from Jio and internet data speed is horrible and panic.
I want to Lodge case in court against reliance Jio.
Kindly guide me for the procedure.
Amrish Gupta
AHMEDABAD
M:[protected]

I recharged my Jio money few days back but after some time unfortunately my Jio money did not work and presently it is blocked ... i tried to contact service centre many times but they did not respond.. i don't know what to do .. in this regard it is requested to kindly unblock my jio money account, so that i can use my services... my jio number is [protected]

I made money transfer with jo money to my friend last week till now it's not credit my friend there is no respond from jio money.

Naresh [protected]

Hi,

On 2nd of march a person from JIO came to my office in ericsson.I have given him 100 rs for recharge in order to get prime membership but my number is not rechared till date.I have called him many times and he kept on saying that ill do the recharge.From that day my no no is not recharged neither he came to my office again.
I dont his name but his phone no is [protected].
Kindly help me as why should i pay one more time for the recharge.

I am having CALL DROP OUTS issue .I have registered the complaint on[protected] but the issue haven't solved up to now nobody is taking care about this complaint. Can you please follow up my complaint and solve it.

I am living in vamaj village in kadi taluka and Mehsana district in gujrat state...We are using Jio network...But since two days there is a poor Jio network in our area so I miss important calls and messages...kindly do something for our problem. So I can register in Jio prime scheme...Hoping for best response from you.. thank you...

Hi,

I regret to say I had the worst experience in my life. Zero customer handling skills, zero satisfaction on resolution. I bought a new jio sim expecting to be so called good service from reliance. I am not a local resident in Kerala that I am working here, where my ID proofs are of Tamil Nadu. I was asked to submit Aadhar card copy that was made in Tamil Nadu and had my permanent address there. Hence in addition to this I was requested to provide a local reference person with phone number, who is my room mate and have same as my local address. All was fine as per Reliance JIO center person who collected my details along with an amount of 100rs(99rs JIO prime fees). I was informed a technician will call to my reference number for address verification i.e. to my room mates number. For some reason, he have received only one call, where the technician never asked for address verification, rather he just informed him there is issue with local address given in the form, and has to be re filled and submitted by the Local store person. With reference to this when I informed the concerned to my local store person, they were arrogant enough to not even listen to my words and what happened. They argued that the reference person must have told address wrong, where as he was never asked at all. I had been waiting for 1 and half hour in the office from morning 10 am to 11 30 with no resolution, waiting for the technician in charge since he was yet to reach office. The technician never accepted what had happened and stick to his statement that this can never happen, he have been working for a long time and this is the first case. The resolution what was suggested to me was to buy a new sim and again pay the 100rs amount since that is a recharge done on every sim for prime. When I rejected to pay second time, instead can it be guaranteed this will not happen the second time since there was no mistake from my end or reference contact person, the technician asked me not to buy the sim from there store, rather I can get it from somewhere else, that being said he left to his cabin. This was my worst support and response received ever from any store or support. My question for you, is you tech support/process driving 100 percent perfect that an issue can never happen. And is this the way you respond the customer who have raised an issue.
I have decided to never look back to buy reliance sim ever.

For you information, there were two technician who were arguing. One of the person's name was Mahesh and the other guy I am not recollecting his name.

The office is at the following address (No proper address given):

4th floor, above "Meenus Hair and Beauty Parlour - Unisex Spa and Salon"
NH 47 Bypass Road, Near Nippon Toyota Showroom, Kulathoor, Thiruvananthapuram, Kerala 695582

I never get connection proper do same thing other wise go to hell

My Number is being used by a Reliance Jio Customer ( # [protected]) as his own Alternate Contact Number. This is totally not acceptable to me. How can you use my number as an alternate contact number for someone that i dont even know.

I contacted Reliance Jio Care few times & spoke to the Senior Supervisor too. He assured me that necessary actions shall be taken, but till date nothing has happened. This is a real security threat. If this problem is not resolved within 48 hours, i shall be forced to take legal actions & also file an FIR in the local police station.

I had recharged for jio prime on satarday 2 days back and also 149rs extra total 248rs and i did not get any response after 2days if asked the executives give irresponsible answer. I lost 248 plus 99 again what to do is this service. My jio number is [protected]. Iam facing problem instead of paying. The authrities concerned should take immidiate action

Hi
Today I'd observed a strange issue

On my Moto G4 Plus Indian variant
I have SIM1- Jio4g and SIM2-Vodafone

I was in a place where there was issues of network coverage on Jio4G
later on the phone's both SIM was blank in network and icon vanished
then the SIM stopped detecting
I checked the IMEI using code *#06# but it was BLANK
checked baseband under settings-about it was UNKNOWN
I tried to restart
after several toggle of SIM card and restarts the Vodafone network came
then joined Jio

you may be thinking it's one of situation buts it's not
it repeated 2-3 times on Moto G4 Plus where the IMEI became blank

earlier this month my friend's Sony Xperia Z3 Compact faced IMEI NULL and baseband UNKNOWN issue at the same location on Jio SIM but that has not been fixed till date and the service centre quoted ₹23000 for repairs