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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026

Complaints 6654

Resolved

371

Unresolved

6283

Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 296

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Address: Chandigarh, Punjab, 160101

Website: Jio

Hi, My Jio number is [protected] taken in the name of Deependra Sinha. From 4th of march, at around 3 pm, the network on my jio sim went off and since then it has not come back. I tried re-booting my phone as well as taking the sim out and putting it back again. False network is getting displayed and neither calls nor the net is working.
There isn't any problems on my phone as i have replaced the sim with another one in the same slot and its working fine.

I have also registered with the Jio Prime only 3 days back. Kindly look into the matter and address the complaint. I took the number from Jharkhand Telecom circle and presently i am in Chandigarh telecom circle.

My alternative nos are- +91 [protected]/ +91 [protected]

Please address the issue.
Thanks.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: West Tripura, Tripura, 799001

Hi sir i like to tell you that on 1st march, 8am while loading the money in my jio wallet my money got deducted but the money didn't get loaded in my wallet of rs 402 and i also has a jio money txn#[protected] as a prove, they told us they will solve the matter within 7 working days but 6 days have already past still the issuse is not solve sir my phone number is [protected], sir i have a request please solve these matter quickly, they have not return my money back in my bank account .

May 7, 2018

Complaint marked as Resolved

I got refund, they have supported me in providing the my money .

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: Haridwar, Uttarakhand, 247667

Website: jio.com

I have recharge of 99 ruppees from my debit card recharge is not done but my money had deduct..

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Address: Surat, Gujarat, 395002

I would like to inform you that there raza nagar bhatena surat in Internet very slow working very bad network connectivity kindly check and solve this issue and also no perfectly voice and calling because of network issue

Please find the of image not have any signal

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Address: Mumbai City, Maharashtra, 400701

Website: www.jio.com

Dear sir
i ali asgar recharged my jio no [protected] on 1/3/17 for jio prime through my jio app via my debit card.
but the transaction got failed and money was debited in my account.and i was not subscribed to jio prime.
i have called your customer care several times.your customer care are pathetic .they keep on asking to contact bank and told me to get transaction id.
i had contacted bank they have said that there is no such transaction id for such transaction.
the problem is from jio server not bank server.
i am attaching payment proofs below

Mar 6, 2017

Complaint marked as Resolved

i had got today message that my jio prime service has been activated

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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A

anand512

from Suriapet, Telangana

Mar 6, 2017

Dear sir
i mahendra singh pal recharged my jio no [protected] on 6/3/17 for jio prime through jio website via my debit card.
but the transaction got failed and money was debited in my account.and i was not subscribed to jio prime.
i have called your customer care several times.your customer care are pathetic .they keep on asking to contact bank and told me to get transaction id.
i had contacted bank they have said that there is no such transaction id for such transaction.
the problem is from jio server not bank server.
i am attaching payment proofs below

A

Arshi Aara

from Bazpur, Uttarakhand

Mar 31, 2017

Complaint reg- Recharge unsuccessful but balance deduct from my bank account

Arshi Ansari18:58
To [protected]@jio.com, jioworld.[protected]@ril.com
Quick replyReply AllForwardDeleteActions

Dear Jio team,

This to inform you that the we are your jio prime member from the date of 25.03.2017 and my JIO Number is [protected]

Today i am going to recharge option with paytm site as per paytm record my recharge is successful but recharge status is from Jio Waiting for operator confirmation.

Further, I request you to please confirm my recharge of RS.303/-

Hence; go through the below recharge details.

Replay awaited

Regards

Arshi Ansari

Your Jio User

[protected]

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Order No :
[protected]
Order Total :
Rs 30331 Mar '17 10:33 am
Product Description
Status (All)
Quantity
Price
Recharge For Jio [protected]
Your transaction is successful.
Waiting for operator confirmation
1
Rs 303

V

vinod ku

from Noida, Uttar Pradesh

Apr 8, 2017

Dear sir
i vinod singh recharged my jio no [protected] on 7/3/17 for jio prime through jio mony via my debit card.
but the transaction got failed and money was debited in my account.and i was not subscribed to jio prime.
i have called your customer care several times.your customer care are pathetic .they keep on asking to contact bank and told me to get transaction id.
i had contacted bank they have said that there is no such transaction id for such transaction.
Replay awaited

Regards

vinod singh

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Address: Mathura, Uttar Pradesh, 281004

Purchased a mobile lyf wind 1 no.[protected]/[protected] from mohini computer, mathura on 17.06.2016 vide cash memo no.498 for rs.7000/=. From mid jan.'2017 the adaptor is not working, contacted the service centre at motikunj, mathura but they said that the adaptor is not available. Whenever we get from co., we will replace. Since than i have contacted them 4-5 times but till dat, no positive reply recd. Neither they are registering my complaint nor replacing the adaptor.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400012

Website: my jio

Visited reliance JIO store today at 11.30am in Parel, mumbai on 4/3/17.
the sales guy asked me to download JIO app on my phone and submit the barcode even before making an application for the same.
Even after downloading the app, couldnot receive the barcode on my 4G network.the sales guy says it will come only on WiFI connection..hehehe.He asked me to log in to my home WiFi network and get back to store after getting the barcode.
the point is, how can the barcode come only on WiFi and not on 4G, and the store should have been more helpful in getting a new connection rather than acting like a government enterprise.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: Nashik, Maharashtra, 422103

I am not able to make or revive call

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Address: New Delhi, Delhi, 110059

Website: Jio Network

Dear sir,
Are we have done to take jio no.[protected] in month of december 2016?
You have not allowed a single due to free, sir, if you give the sim please ensure
Your commitment for smooth call.
If you feel not to provide free call then charge it. Unnecesssary my vivo 4gset was remained engaged with jio sim for tow month.
Please rethink for your commitment for free call because it is not apply to my mob. No.[protected].
Regards,
Scpaliwal

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: Pali, Rajasthan, 306115

I have recharge for prime member 99 rupes by debit card in my sbbj ac [protected] but recharge done but not get jio prime member ship my jio no [protected] i try again and loss my 198 rupess for two recharge for prime member plesse you solve my complane and refund my loss balance in my ac thank you

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Address: 638103

We did not receving signal in our area

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Address: Thane, Maharashtra, 400601

Website: I got reliance jio sim(8779131774) from here. First time it got rejected and i visited and corrected

I got reliance jio sim([protected]) from here. First time it got rejected and i visited and corrected the what they asked me to correct. Again i called customer care and again they said it got rejected. What kind of nonsense is this? Are you paying me salary to visit number of times or is this a joke to call customers number of times.

Activate it as soon as possible. I am not going to visit store anymore

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Address: Kamrup Metropolitan, Assam, 781008

Website: Google

I m not happy from . As I m a retailer I my getting helps my the distributor n activation officers of the jio. I didn't get the payment of November n December . And always they tell to take jiofi it is possible to take Jiofi all time. At first they didn't inform us that after customer will take the they have to use 100 MB then only the reatiler will get the miney. So I request u to solve my problems regarding this .
Your faithfully
Jn store rehabari ghy-08

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Dear sir, Â
I am interested in putting mobile tower in plot

Address: Near ct institude, shahpur, jalandhar, punjab
PIN: 144026

If any service providers interested to install the mobile tower in the above mentioned address so please contact, Â
Mob: [protected]

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Address: 560066

Website: Www.jio.com

While clicking subscription button showing payment error.
Name: MANOJ
Number :[protected]
Email id: [protected]@gmail.com

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I won't receive the calls as Jio4GVoice will be offline always. Please update the firmware. I have buyed Vivo Y51L mobile and installed Jio4GVoice app. When I click on that app Jio will be online else it will be offline. Please help in keeping the Jio always online.
I have tried all the different ways but still problem not resolved. Some body told to update the firm ware. So Please update my Firm ware.

Thanks.
Archana N

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Address: 176021

Hi sir,
today i went in reliance jio store located in jassur himachal pradesh . when i asked about the sim then he said u can go and i havnt sim but in front of me they had given to other one. when i talked to mam, sir said do u work. and forcely said ti mam no need to give me of this person . they also made insult of both mam... i want to say that its not good . i[censored] will not take action againt that its mean they gain wil do as . i is not good for your brand name..

take the action and revert me.

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Address: 410209

Phone number: [protected] is contentiously calling & talks vulgar. please lodge a complaint against this number and kindly block any phone calls from this number to our number

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Address: 632014

Website: Every website

I complained on 11/01/17 for slow pathetic speed and was told that the issue will be resolved within 45 days at maximum . 45 days are ove and stil i cant get any response from the jio and the problem exists. Whenever i call the helpline service and try to get in contact with higher officials they simply state that the supervisors are busy and call after 1 hr or so and when I do another person picks up the call and doesnt let me contact the officials for more insight as to why the problem is not resolved. I have contacted the call service many times but was able to contact the supervisors only once and this shows that the call service is pretty bad. The speed is still bad and the call service estimated that it might take 2-3 weeks more for the issue to resolve. I would sincerely like to complain about the services provided by JIO 4G. Hope i get some response on this complain. My Jio number is [protected].

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Address: Gurgaon, Haryana

After complaining so many times my complaint was not solve... They use to give only tentative dates... But actually nothing going to change...
Worst internet speed ever..
I am not satisfied with thus service. They use to make false promises which is never use to gate fulfilled...
I will never going to recommend to anyone else to use jio.
Fake promises fake service fake everything..

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