Reliance Jio Infocomm Complaints & Reviews

Respected Sir/Madam,

This is with respect to failed TXN while adding money to JioMoney wallet on 30th March at 11.58 AM where Rs 303-/- got debited from my ICICI account via Debit Card Transaction through the billdesk payment gateway for my JioMoney wallet account SIGN IN ID: [protected].

So, I just want to know when can I expect a reversal / refund for the same.

Further JioMoney failed TXN details stated below:

1. JioMoney Failed TXN ID:[protected]
2. Amount Debited: Rs 303-/-
3. ICICI Debited TXN ID: IIN/I-Debit/Reliance/[protected]
4. DATE: 30 Mar 2017
5. TIME: 11:58PM
6. JIOMONEY Account ID: [protected]

Thanks & Regards
Vikas Mishra

I paid Rs.99/-as my mob no.[protected] for jio prime membership on 31 mar2017 bill through UPI to [protected]@icici
Rs.99/-debited from my account and credited in Indiaideas account. No confirmation received from reliance jio nor Indiaideas
UPI ref no.[protected]
So I kindly request the refund of amt Rs. 99/- from Indiaideas
To my Vpa - [protected]@icici

Hi, my name is santosh. I have tried activating my jio prime using the link i got on my alternative number (+91 [protected]) and after entering details and when tried to make the payment using net banking (Paytm), it displayed me as transaction failed but rs.99 where deducted from my paytm account. Below is the screenshot of the paytm transaction. My jio number is (+91 [protected]).

Dear sir
I am Vaishali Jaim Recharged my Jio no [protected] on 31/03/2017 for Jio Rs. 303 plan and amoun my Jio app via Net banking.
but the transaction got failed and money was debited in my account and I was not subscribed to Jio Rs. 303 plan.
I have called your customer care several times, your customer care are pathetic.
The problem is from Jio server not bank server.
I am attaching payment proofs below...

Sir/ madam i have done a recharge of 149 for my jio number on 25/03/2017 but it was unsuccessful
149 was debited from my jiomoney wallet without recharge
It's more than 6 days i have tried many times to concerned customer care, emailed my details about transaction but no action have been taken
My details of transaction is
Recharge Amount: Rs. 149/-
Date & Time of Recharge:25/03/2017 & time 12:47:50am
Recharge done through: (Jio.Com)
Payment Mode: (Jio Money)
Name of the Bank: (SBI)
Payment Transaction /Reference ID:[protected]
I m attaching my debited amount message screenshot below

Hello sir i recharge of 99 from reliance my jio apps using paytm service for jio prime membership ..from my account 99 balance deducted and also i receive that 99 balance paid to billdeskutil.with wallet tx no [protected]...on 30march at 7:17pm..
I Complaint about it to paytm to also ..
From paytm they response well
They call me in morning 31march and mail also about it and said that from paytm side recharge is successful..
You should concern with jio about it this issue.
I hav already also Complaint to jio customer care about it ..with my complaints no
SR000007P4DM..
But i stil not get any resolve to my problem..and today is last day of recharge..i don't know what i do.
This is unfair
I want plz see on my issue as soon as.
Thx
My jio no [protected]
Thx
Baljeet singh

My jio prime membership amount is diducted but jio prime membership is not active.why?
Please enrolled my no.-[protected].
My transaction details is--
Transaction no.[protected]
Date-30/03/2017, time-21:43:33
From jio money.I trying to contact the customer care but not able to reach.

Sir
iam prithvi kumar i miss my jio numbers but i donnot know the numbers of jio sim's please help me and i want to know how manyy number in my adhar card and please block my all jio sim my adhar number is[protected]
...Please help me
my other number is [protected]
please solve my problem and cantact me

Hi, today I did a recharge for 149 rs.but I didn't get any notification.but money got deducted.please rectify this problem so that I can become your trusted customer.if you didn't rectify this problem.sorry, we have to go back to our old sim.before starting any business trust is important.otheriwise it is too difficult to stay in business...

Sir/Madam I have recharge my Jio Number [protected] on 31 MARCH 2017 through Net banking. My money is deducted but Recharge not done. Your customare care no 198 not respond your side. Please refund my said amount as early as possible.

My jio prime membership amount is diducted but jio prime membership is not active. Why?
Please enrolled my no.-[protected].
My transaction details is —
Transaction no.[protected]
Date-28/03/2017, time-12:06:23
In [protected]@icici (Aproved)
By upi. I had already complaints two-time but you had not responsible because i have to paay the membership money.

I recently recharged for rs. 99 for the jio prime membership. The amount is deducted but i have not received any confirmation. I already complained through the customer care, they told the issue will be solved before 30th march 2017. Still not received any confirmation. My JIO number is [protected]. I trying to contact the customer care but not able to reach. Contact me ASAP.

Bought my jio connection about 3 weeks ago and have to say i am highly disappointed. I have yet to experience the high speed 4G connection that they boast of in their commercials. Sorry to say but my 2G was faster that this crappy jio connection. I get absolutely no reception in calls. The calls rarely connect and if through some miracle they do connect, they have a short life of barely 1-2 minutes before ut leaves us yelling "can you hear me?" again and again into the phone. Now you cant say i haven't tried to do anything about it. I have called the complaint helpline thrice. And each time have been told to wait for 48 hours. Ok i waited, now what. The connection hasn't improved. If anything they've stopped connecting my calls to the operators now apparently on account of "high call volume"(turns out I'm not alone in this plight, huh?). The bottom line is i bought this connection in hopes of better speed and reception but all i received are really poor connection that is infact worse than idea 2G, tbh, disappointment and then some more disappointment. Dont think i will be enrolling for prime membership after going through this. Thanks for nothing, Reliance!

Sir, Today I have recharge of rs. 253, 500 & 99 but all recharge was failed. when my money refund to me. I have install jio money application but not work properly. The message is error while processing. Your customare care no 1966 not respond your side. Please contact me this mobile no as early as possible [protected] and [protected]

Yours
Tirupati Vijay Ahire
Nashik

Dear Sir,

I have received a mail which is reproduced as under wherein the recruitor is asking to deposit Rs. 2000/- in the Account No. Allahabad Bank A/c Name Vinod AC.No. [protected] IFSC Code - ALLA0212705.

lease let me know if it is correct or some fraud mail is being sent to get money from the candidates. I am sure that Reliance will not ask any money from the candidates.

Awaiting your kind reply.

Thanking you, with regards,

Ashok Singh
Mob: [protected]

SAKSHI GUPTA
To [protected]@yahoo.co.in
Today at 12:34
DEAR ASHOK SINGH

YOUR INTERVIEW PROCESS IS CLEAR . AND COMPANY GIVES TO YOU POST - A.B.M, SALARY - 25, 500/-, LOCATION - RAIPUR . BUT ALL FACILITIES ARE MENTION IN OFFER LETTER . OFFER LETTER WILL BE GIVE TO YOU SUBMIT AFTER SECURITY FEES . SECURITY FEES IS FOR UNIFORM . AND IT IS REFUNDABLE IN THE FIRST SALARY . AND YOUR SALARY INCREASED 2000/- AFTER 2 MONTHS . AND AFTER EVERY 6 MONTHS YOUR SALARY WILL BE INCREASED .

THANK YOU

BEST REGARDS

Inline image 1

CONTACT - MISS SAKSHI - [protected]

Sir,
मैने paytm से jio prime के लिए rechcarge किया था पर मेरे पैसे तो account से कट चुके है पर recharge success नही हुआ है operator confirmation complete नही हो रहा है
Please sir help kro

I wanted to add money to my jio money wallet so used my visa debit card for transaction.
The money got deducted from my account through the card but it was not credited to the wallet.
Numerous attempts to contact the customer support (Even the nodal officers and other people in high positions) regarding this issue failed.
From the play store review, i find that the same thing has happened to a lot of people.
An amount of around 400 has been stolen through us and this multiplied by thousands of people does amount to a scam.

Jio money to recharge jio prime membership but not 50rs voucher cash back not coming so i am not recharge for 303rs recharge, customer care not attend the call for 5min so i am angry to say...

Hi,

I was registered a compliant in jio customer care on last 4 days back. Due to signal not receiving properly and the Receiving signals are fluctuating so the voice calls disturbed. Compliant reference no is SR000007M1VY. Still there is no response from this complaint and they are not ready to resolve this issue.

My mobile no [protected]

Complain regarding Postpaid to Prepaid

My mobile number is [protected] of Saheli Das.
I have activated by Rs. 99.00 for Jio Prime one year membership & recharged with Rs. 303.00 for net connection scheme for Prepaid as a security deposit. But now the number : [protected] is displaying as Postpaid. I am cheated by your company regarding these scheme.

This number: [protected] should be treated as prepaid scheme & refund the security deposit Rs. 303.00

Copy to consumer forum.

Yours faithfully,
Saheli Das,
Phn no: [protected]
Address: 12/5A, Khanpur Road, Naktala, Kolkata- 700047
Email id is: [protected]@gmail.com