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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 20, 2024
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Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
422

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 290

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H
hameed6376
from Hyderabad, Telangana
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BS customer service

Address:Hyderabad, Andhra Pradesh, 500005

I have three JIO SIM Cards i.e [protected], [protected], XXXXXXXXXX, when i got above sim cards i don't know those are postpaid cards. I haven't used those cards much bcoz for call connectivity issue and low internet speed, any how i approached to a JIO Digital store at Jagdish Market to deactivate my cards and keep one card activated i.e [protected] and convert same to prepaid for future use.

When i approached to JIO...
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R
Rajesh Kotrike
from Bengaluru, Karnataka
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Number deactivated by customer care executives and no proper service

Website:www.jio.com

I have ported my mobile number ([protected]) to JIO with Aadhar on 6th February. On 22nd February 2017 around 4:23pm I called customer care and asked them to cancel my alternative jio number (say B) which I took directly. But the executives have wrongly deactivated [protected] number instead of B. I got a mail on 28th February 2017 saying my number [protected] has been disconnected from Jio. I immediately raised a request for reactivation with...
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K
Kayna
from New Delhi, Delhi
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Jio 4G Service

Address:110078

Hi,
I got a Jio SIM about a month ago and all of a sudden their services stopped. No calls, no internet services. Now when I called Jio Helpline they said it's a problem with the network in my area but then their are other family members who are able to use the Jio service at my home, same location. What is more pathetic is Jio customer service tells me that the resolution will be provided by 6th June which is 3 months away and they...
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A
Achin Sangwan
from Mumbai, Maharashtra
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Staff not present at 10.50 am in morning

Address:Mumbai City, Maharashtra, 400005

In Your jio centre building near ballard pear near cst mumbai
I visited at 9.50 am
I hv been told that staff will be there by 10
Office timings are from 10 am onwards
But no one is there to attend any complaints or queries. After some time they told staff will come at 10.30 am
Then they told by 11 they will come
By this the reputation and belief for ur company will be down
Plz take a lookbr...
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P
PR Sathiapalan
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No outgoing calls

No Outgoing calls are getting connected since 15_20 days. When contacted Customer care they said your application for the connection has not received where as I got the sim on production of aadhar card. And nobody has asked any other proof besides aadhar card. And I have upgraded by paying RS. 99 online as well. Despite upgradation my calling facility has not taken place. Always the calls are declined. Plse get this rectified...
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D
Dhee76467
from Delhi, Delhi
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Amount not sent to beneficiary and also not return to me

Address:Mumbai City, Maharashtra

I was pay 1106 rs to my benifaciry at 23.12.16 but benifaciry didn't received this amount and as well as I also didn't received my amount in my wallet, I'll lots of follow-up with the customer care team still they are not return my amount...
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A
ashrma9797
from Bengaluru, Karnataka
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Sad customer experience

Address:560017
Website:Jio

Hi team

I got a jio sim showing my pan card and voter id card from Reliance digital store indiranagar bangalore. But i haven't got the jio number mentioned on my kit . Its been 6 days and not yet activated. I went to the store thrice to get a jio sim as first time when i went i was informed about the dociments required . Next time i went they told me that jio sim on documents other than local aadhar card are given only within...
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D
Deepjyoti Kalita
from Agra, Uttar Pradesh
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Very poor network at AIIMS Rishikesh complex

Address:Dehradun, Uttarakhand, 249203

Dear madam/sir, i got a jio connection 1 month back just to have try as it was free. But since that day rueing the decision as the net connection is almost nil here. Cant talk to any one also as it gets snapped immediately after connection. Now as this going to be charged just Wondering if I should change and switch over to other 4g operator with better network locally (airtel for example). Kindly look into the issue and take necessary steps.br...
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Address:400007
Website:www.jio.net.in

My name is megha Zaveri. Have paid premium on 22nd october for 3rd year renewal. my father was admitted in month of november and december. i dont have any earning member in the family. wanted to do cashless admission but couldn't do as they never give policy soon after i pay premium. I had taken loan from outside for my father who was not woking because of health since last ten years. he passed away in the month of december. i have to...
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S
Seetharamireddy
from Kakinada, Andhra Pradesh
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Wrong issue of jio 3G connection

Address:Guntur, Andhra Pradesh, 522004
Website:[email protected]

SirMy name is P.Seetharami Reddy, nearly one month back came to me and asked for connection of JIO. I am working as Govt. Employee at District Medical & Health Officer, Guntur. Already I was used BSNL No [protected]. As per your agent I agreed to change my BSNL to JIO with the same number i.e.[protected]. Your agent change my BSNL to JIO through PORT and received an amount of Rs.200/- from me and issued 4G connection card. But I am using 3G...
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D
Deependra Sinha
from Hyderabad, Telangana
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Jio network not coming on my phone

Address:Chandigarh, Punjab, 160101
Website:Jio

Hi, My Jio number is [protected] taken in the name of Deependra Sinha. From 4th of march, at around 3 pm, the network on my jio sim went off and since then it has not come back. I tried re-booting my phone as well as taking the sim out and putting it back again. False network is getting displayed and neither calls nor the net is working.
There isn't any problems on my phone as i have replaced the sim with another one in the same slot...
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P
prava debbarma
from Jorhat, Assam
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted while loading money in my jio wallet

Address:West Tripura, Tripura, 799001

Hi sir i like to tell you that on 1st march, 8am while loading the money in my jio wallet my money got deducted but the money didn't get loaded in my wallet of rs 402 and i also has a jio money txn#[protected] as a prove, they told us they will solve the matter within 7 working days but 6 days have already past still the issuse is not solve sir my phone number is [protected], sir i have a request please solve these matter quickly, they have...
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S
sahilkhannme01
from Meerut, Uttar Pradesh
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Money..back

Address:Haridwar, Uttarakhand, 247667
Website:jio.com

I have recharge of 99 ruppees from my debit card recharge is not done but my money had deduct.....
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M
Mohsinjafar
from Ahmedabad, Gujarat
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Calling issue with network

Address:Surat, Gujarat, 395002

I would like to inform you that there raza nagar bhatena surat in Internet very slow working very bad network connectivity kindly check and solve this issue and also no perfectly voice and calling because of network issue

Please find the of image not have any signal...
+1 photos
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A
aziz5253
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted for prime membership but membership is not activated

Address:Mumbai City, Maharashtra, 400701
Website:www.jio.com

Dear sir
i ali asgar recharged my jio no [protected] on 1/3/17 for jio prime through my jio app via my debit card.
but the transaction got failed and money was debited in my account.and i was not subscribed to jio prime.
i have called your customer care several times.your customer care are pathetic .they keep on asking to contact bank and told me to get transaction id.
i had contacted bank they have said that there...
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P
pandit1967
from Gorakhpur, Uttar Pradesh
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Service centre is not replacing the adaptor in guarantee period

Address:Mathura, Uttar Pradesh, 281004

Purchased a mobile lyf wind 1 no.[protected]/[protected] from mohini computer, mathura on 17.06.2016 vide cash memo no.498 for rs.7000/=. From mid jan.'2017 the adaptor is not working, contacted the service centre at motikunj, mathura but they said that the adaptor is not available. Whenever we get from co., we will replace. Since than i have contacted them 4-5 times but till dat, no positive reply recd. Neither they are registering...
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M
marfan123
from Mumbai, Maharashtra
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Requiring barcode before submitting application for new sim

Address:Mumbai City, Maharashtra, 400012
Website:my jio

Visited reliance JIO store today at 11.30am in Parel, mumbai on 4/3/17.
the sales guy asked me to download JIO app on my phone and submit the barcode even before making an application for the same.
Even after downloading the app, couldnot receive the barcode on my 4G network.the sales guy says it will come only on WiFI connection..hehehe.He asked me to log in to my home WiFi network and get back to store after getting the barcode.br...
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S
Somnath Bairagi
from Satana, Maharashtra
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Not able to place call

Address:Nashik, Maharashtra, 422103

I am not able to make or revive call...
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S
Subhash Chandra Paliwal
from Noida, Uttar Pradesh
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Not a single call was done due to jio network.

Address:New Delhi, Delhi, 110059
Website:Jio Network

Dear sir,
Are we have done to take jio no.[protected] in month of december 2016?
You have not allowed a single due to free, sir, if you give the sim please ensure
Your commitment for smooth call.
If you feel not to provide free call then charge it. Unnecesssary my vivo 4gset was remained engaged with jio sim for tow month.
Please rethink for your commitment for free call because it is not apply to my mob....
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D
Dhpluniya
from Lucknow, Uttar Pradesh
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Recharge done but not get prime member 8209525107

Address:Pali, Rajasthan, 306115

I have recharge for prime member 99 rupes by debit card in my sbbj ac [protected] but recharge done but not get jio prime member ship my jio no [protected] i try again and loss my 198 rupess for two recharge for prime member plesse you solve my complane and refund my loss balance in my ac thank you...
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