Reliance Jio Infocomm Complaints & Reviews

Dear Sir,
I live at Tajpur pahari, Budh vihar, badarpur in New Delhi -44. The Network strength is quite good in my area. even so call & net are not working fine. sometyms it runs & many tyms it stops working. dnt know y. Please look into this matter at the earliest . the problem is occurring from last one month. Pls check with your technical team & resolve the issue. we have to suffering a lot due to this.

Hi,

i have been using your network now since 2 months. But i[censored] have such a bad network i dont think i will ever try become ur paid customer.
1) No network in JNPT area vodafone rocks over there. I hate vodafne becaus of negative tactics that it had used but the fact is fact.

2) Network not even stable in trains

3) Now even in area like Lower parel urmi estate building the network is like useless

4g Net speed is very slow in Jio network. Other competitors like Airtel and Idea providing better speed in my area Sholinganallur Chennai.

When compare to Airtel 4G and Idea 4g, Jio is giving free data up to March 2017 but without net speed and call clarity. So finally "no use" of this Jio.

I got this sim on September 2016 and i got some speed upto mid of October 2016 after that frequent signal drop. Each and every time we need to switch off the mobile and switch on to get the Jio Signal.

Jio4GVoice also not working which means its not connecting. Every time its showing offline only.

About customer service - I think No one is working in the customer service center. If you call them you can hear some songs for 30 mins then you will disconnect the call.

Attached the image of Jio net speed taken the screenshot from Net Velocity app(This app also from Jio)

My Jio number : [protected]

Hello,

Bar code or coupon code generated using samsung a8 mobile has been misused. So i could not get a jio sim.
Coupon code is [protected].

This has happened without my knowledge and i don't know who has taken the connection using the above coupon code.

I don't understand, how it is possible without my knowledge. Its a pure case of cheating.

Please check and do the needful immediately,.

Regards

Aiyappa

I just purchased new jiofi device and sim. Now when i open jio4gvoice app it asking me to register via sim inside jiofi. That means app recognises the sim inside jiofi. After this step it tries to register and then goes back automatically in 4 to 5 seconds. Please refer to the screenshot and videos.
If some other users are having similar issues then please comment here and share your experience.
Attachment: 1. Jiofi device photo
2. Jio router admin page status
3. Video of problem.

With the introduction of reliance jio i thought drought of good data plan is over, but sadly jio is showing same side as other bad internet connection already available in market. At least my experience is worst with jio.
My jio phone no is [protected] and i am facing 'no signal' problem only during night time at my home which otherwise works perfectly. I have written as well as talked to technical help desk many times regarding this problem but till now it remained unresolved. Talking to help desk is frustrating as they blame my handset, which is perfectly working in another area, for this disruption in signal. Where in reality it is their server which is blocking my signal during night time. I hope jio find a solution soon.
Bhupendra lingwal
F38/18, bhagatpura, old dc road,
Sonepat, haryana

It is very ridiculous that due to lax and inattentive attitude of the reliance jio operator in jammu (Complaints raised by me on 198 no of jio), i was forced to lodge complaint here. The complaint was lodged with reliance jio three months back on no 198 but neither was the complaint readdressed nor was i intimated about the complaint. The complaint is as under:-
The day reliance jio started boasting in the country that reliance jio has the application jio 4g voice where 4g phones will be able to make call, i tried the same on my redmi note 4g lte supported. The 4g net is working well on my mobile but when jio 4g voice was installed on the mobile, i was getting the response jio 4g voice is not supported in your region.
I called 198 no thrice but to my surprise, at outset it was very difficult to make them understand what problem is and after making them understand i was able to make them understand to refer the complaint to technical team. Next time when the customer call was called to know the status of complaint, the response was, our technical team is looking into the issue. My jio no is [protected] and internet is working fine on redmi note 4g lte. The same problem is being faced by all the redmi note 4g lte in jammu. Please readdress the issue at earliest because we have no alternative operator for jio 4g in jammu otherwise i would have shifted operator

With the introduction of Reliance jio I thought drought of good data plan is over, but sadly Jio is showing same side as other bad internet plan already available in market. at least my experience is sadly much bitter with jio.
My jio phone no is [protected] and I am facing 'no signal' problem only during night time at my home, where I need it most, - otherwise works perfectly. I have written as well as talked to technical help desk many times regarding this problem but till now it remained unresolved.

reliance has failed to resolve this minor problem, don't know how will they manage their future 10 millions consumer. all in all very bad service.

Bhupendra Lingwal

As a step to use cashless transactions, i downloaded jiomoney app. But experience was horrible. This co is making fool of you by charging more than 4% charges for transfer of your own money to the bank. Not only this on failed transaction also charges are levied. They never response to your queries. Their call centre not working. Govt should ban such cos which are looting customers eating their hard earned money.
Ashok pahwa

Hello,

I had an issue ( not able to login the account/validation issue in date of birth)in my jio money account for which i approached customer service of jio money and they created one service request noting my complain details.

After few days I got a message that that issue is resolved. Soon i checked the jio money account but the issue again. I tried to connect with JIO customer service people But every time they are telling that it will solved withen 48 hours.

Neither I got a call from them nor my issue has been addressed.

I am not able to use my jio money wallet and 600 RS of jio money amount has been blocked.

I thought this forum is the right platform to convey my grievance for the necessary action against the right authority.

Thanks & Regards,
Rakesh.chaudhury( rakesh.[protected]@outlook.com)

Hii there, i have applied for jio connection on 3rd december. Its been 13th dec today nearly 11 days. All the kyc documents are submitted. Pass-port as an id proof was submitted for the same. I have not even got any message till date. Its been so many days and my sim is not activated.
Kindly look into the matter asap. My alterantive number given for the connection is
Alternative number : [protected]

Sir
I am living in agra (Uttar pradesh). I am using reliance jio sim from 3 month.in start when i conect with it, network was a little good but from 1 and half month it is very poor network coverage, none of network signal show in my mobile even outside the room this show on one network also on my roof. So due to this internet doesn't work.
So please sir resolve the week network problem in my aria
My location - teen ka nagla, dhandupura road, near shilpgram, tajnagri agra 282004
Jio nomber - [protected]
Alternate nomber - [protected]

I have loaded cash 20K to Jio money on 2nd DEC 2016. And the rules as of 2nd Dec 2016 says, there is no charges for bank transfer, and tried many time to transfer to bank its always failed until 10th dec.
Now they say 2000 limit per month and 5 % service charges.
They promise some thing which they are not sticking to that, atleast for the money added before update rules.

Reliance fellows are always cheating.

Hi
I have been receiving very poor network signal at my work place. The signal strength is so poor that i am not even been able to make a call. Feels as if there is no network at all. Please fix this issue ASAP so that people around me and myself are not troubled of this problem.
Work address:
Capgemini India PVT LTD,
6th Floor, 5B building,
RMZ Ecoworld,
Bellandur, Bangalore-560103

Hi
My hosting server is not accessible from jio network since morning of 8th November. Server IP-149.255.62.14, I can access it from any network other than jio

I've hosted some websites on a UK based server which includes a Job portal and shopping cart which are accessed daily by more than a thousand users. This server is not reachable from any of jio phone or hotspot. Today many of my client and their customers are using jio and having same problem.
I registered a complaint on their helpline as well as online complaint/feedback form, but no response.
Kindly look into the matter.

Dear sir
Jio mobile imi no-[protected]
Jo ki 01years warranty me hai
Jo ki abhi bad ho gaya hai (Switch off, battery not working, etc)
Ervice centre ghazipur uttar pardesh
Dihakya gaya to koi ticket no nahi dihe.
Nahi service kiye
Bol rahe hai ki paani me for gaya hai

Jo ki aisa nahi hua hai
Kewal screen damaz hai (Wo bhi normal)
Aur kuch nahi hai.
Aap...

Company is availing jio sim card at free but near by retailers may be they are authorized from company or not.
But also I'm providing the barcode and adharcard then also the person is selling at Rs.200.and if we tell them card is free then also they talk roughly manner with customers if strict actions are not taken then the company is not making profit but it is an highly advertisment of company which get huge loss for this silly and coward mistakes people can file petition in consumer court.

For a jiofi user jio is not providing information data left in 4gb jimit.
i am not able to disconnect data connection while using the device which ma misuse my data balance.

Purchased Jio SIM 2 weeks ago. First, calls were not working inspite of full signal strength. The prepaid card vendor says I have to upgrade the OS on my phone in order for it to work. I did that then calls work, but network is very, very poor. Calls break and voice is garbled, even the customer care people admitted that. Data doesn't work no matter what you do with the settings. Have complained twice but nothing happens. No backward compatibility available, so 4G sim does not work on 3G. Every other operator's 4G sim works on 3G also. No clarity on how Jio SIM will work, company does not provide instructions before buying to people. I think this works only in Reliance offices or CEO's house.

Dear Sir/Madam,

I am Mahavir Chordiya.My JIO membership code is JIO101408. MySAH ID is SAH100293. I have Shravak Arogyam Phase-2 Insurance. I am blessed with a Baby Girl on 05th July 2016.
My daughter name is Kenjal Mahavir Chordiya. I have already sent a number of request to add her but no response.Can you please add her in my Insurance?
It's really patheti. no contact no reply. If you could not handle the customer then don't run the company on the name of Maharaj saheb.