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Reliance Jio Infocomm Complaints & Reviews

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J
JIOComp
Jan 24, 2017
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Address: Pune, Maharashtra, 411045

Dear Jio Team,

I have been using Jio since 7-8 months and it used to work fantastic in almost every area. But when i shifted to CommerZone, near Yerwada Jail, Pune, no signal comes. I get No Service all the time inside and outside the office for this specific area. Can you please see why this issue comes for this specific area only? I have to keep any other phone that has IDEA/VODAFONE network with me just for this area. It will be really helpful if this issue is resolved.

Thanks a lot.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
i think its not only issue with Jio but with idea, docomo except vodafone... might possible other signals jammed except vodafone. its like monopoly. Interestingly to see whether ur issue resolved or not
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    Amitkt13
    from Lucknow, Uttar Pradesh
    Jan 24, 2017
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    Address: Mumbai City, Maharashtra, 227305
    Website: www.jio.com

    I first had this issue around 8 or 9 january 2017. Actually i had this issue but i noticed it on the above mentioned date, i was unable to make or recieve calls/sms from my newly bought jio number. When i called them at first they told me that the issue will be resolved within 48 hrs and the problem remained after 48 hrs so i called them again and it was unresolved again i got the deadline of 48 hrs. Once again i called them and they say that it is the issue with my phone, but i explicitly told them that i had tried this sim in other handsets also and it did not worked. So everytime i call them they come up with some new jargon and say that "this is the issue, previous representive misguided you, i won't blah blah blah" and then again they very creatively ask for 48 hrs and this is going for a week now so i am fed up with them and it seems i cannot do anything from my end or should i say i won't be able to get results if this will be the case.

    So please help me, time is of the essence here as you also know 1st april will be the day most of the sims will be in dustbins.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      T
      tiwarirajesh
      from Gangtok, Sikkim
      Jan 21, 2017
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      Address: New Delhi, Delhi, 110092

      I took two jio sim from jio sim distribution agent at patparganj industrial area, Delhi. He asked my Adhara number and involved in process, then scanning sim card code, he was scan 3-4 sim, when i asked, why you scanning more sim on my Adhara number, he told this is due to connection failure. After that, he told me scan thumb. for issuing two sim he scanned my thumb 6 (six) times.
      Government should take this on a High Note, and I declare that if any criminal activity is being done with the use of my personal documents, and if not proven that I - myself has done the criminal activity, I declare that Reliance Jio Infocomm Ltd. will be responsible for the same criminal activity.
      Reliance jio Infocomm Ltd. has also taking care and should take preventive action about this type of fraud by his distribution agents.

      Rajesh Kumar
      [protected]
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        A
        Abin Vinod
        from Bengaluru, Karnataka
        Jan 20, 2017
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        Address: Thiruvananthapuram, Kerala
        Website: Jio

        While calling it shuts off automatically without any information and thus no calling is possible.And also No one is able to contact us and is asked to contact customer care.It often ends call automatically. Range is low and hence it goes slow at times.sometimes the sim turn off automatically. And should power off and on to make it correct.often shows, "jio TV is unfortunately not working".speed for browsing is also slow.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          R
          rajsha22
          from Surat, Gujarat
          Jan 20, 2017
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          Address: 395009

          I have registered complaint on 18th january regarding internet is not working on my jio card

          From three days I am suffering from jio, no one is solving the problem.

          Executive says sorry for the inconvenience cause to you, that's all. Later on same problem continues, waiting for tower . . . Bla bla bla . . .

          Jitna jaldi ho sake utna jaldi mere jio card me internet chalu karo . . .
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            G
            goyal_ashu81
            from Noida, Uttar Pradesh
            Jan 20, 2017
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            Address: Ghaziabad, Uttar Pradesh, 201014

            Hi,

            The Mobile Number I am having issue with--[protected]

            I have migrated to Jio today from Vodafone post which I am not having any incoming.When co contacted Jio Customer care they said that it will take 21 days meaning that no incoming on my number.

            I would request you to please take highest action to get thsi resolved.

            My alternate Number--[protected]
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            I residence of delhi
            Own jio wifi router, the speed is really really slow i am getting on 14kbps downloading 0.1 mbps speed
            Thats a shame i[censored] call it 4g
            Its even less than 2g
            Sms not sent my jio no that is my complent
            Jio has provided someone else a sim card wih my Aadhar card. I am holding the responsible Aadhaar card fraud.
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              Tariq Bhat Tariq Bhat
              from Srinagar, Jammu and Kashmir
              Jan 19, 2017
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              Address: Pauri Garhwal, Uttarakhand, 191113
              Website: Www.consumercomplaints.in/new complaint

              My outgoing as well as incoming calls have been restricted since 17th jannuary .No particular information is available to me as to why my network has been restricred even my inernet service has not been restricted. Please operate the network as soon as possible.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Jan 19, 2017
              Updated by Tariq Bhat Tariq Bhat
              Please Operate the network as both of my incoming as well as outhoing calls have been restricted
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                R
                Rahul Giri.
                from Delhi, Delhi
                Jan 18, 2017
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                Address: 400067

                My JIO contact: [protected]
                Locality: babrekar Nagar Road, Ganesh Nagar, Kandiwali West, Mumbai - 400067.
                issue:
                Raised complain several time using facebook message and on email and personally went to jio store many times regard to it's so called 4G(wost like a 2G) internet speed but i just waited and no solution ever came!
                when i raised issue using email they asking me proof. i attached the screenshots but they again asking for proof, now how to give it? i just don't know! speed is mostly in kb and few times as worst as 20kb.
                When I went to JIO store they just said i live in that area and it works well there. now what to ask those fellow! i'm really upset by the service. need a solution soon
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  V
                  Vikas9619
                  Jan 17, 2017
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                  Address: Saharanpur, Uttar Pradesh

                  Sir, Since past few days the company is charging fake data usages at 6:00A.M which i have neither used And this is resulting in consumption of Data Usage limit of 1GB per day. if he company dont want to give free data to its users then why they are promising for that. I want this issue to be resolved as soon as possible as i am not getting suitable responses from the Jio Executives.
                  My Jio complaint Mobile no. - [protected]
                  Jio Servce Request id - SR000005POFE
                  Jio Refrence id - mr00000s1tpo
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    S
                    shubarat
                    from Mumbai, Maharashtra
                    Jan 17, 2017
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                    Sir,

                    i have been recently posted to Mumbai. Unfortunately my Jio Reliance sim from Jammu & Kashmir got damaged and now i am not connected to my family and friends. this has caused lot of inconvenience as i have been looking for the duplicate Jio Reliance sim in Mumbai from last four days.
                    Sir your network is very strong that is why i dont want to go to any other operator. it is as such requested to issue the Jio Reliance sim in my favour.

                    Regards
                    SHAFAKAT AHMAD ITOO
                    S/O: Mohammad Ibrahim Itoo
                    R/O: KADIPORA ANANTNAG
                    Damaged sim: [protected]
                    sim no:[protected]
                    MOBILE CONTACT: [protected]
                    e mail: [protected]@rediffmail.com
                    mumbai address:
                    JAMMU & KASHMIR TOURISM
                    25- CHINAR NORTH WING
                    WORLD TRADE CENTRE CUFFE PARADE
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      N
                      Nitin Tondwalkar
                      from Mumbai, Maharashtra
                      Jan 15, 2017
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                      Address: Thane, Maharashtra, 421201

                      Till 31st dec.16 Jio sim card was working well. but after wards it is not working.
                      it shows error "Not registeted on Network"
                      My mobile no. is [protected]
                      Is this happening due to free service. if yes i will discard the card and stop
                      service permanently. KIndly advise on this
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                        8
                        8473
                        from Shivpuri, Madhya Pradesh
                        Jan 15, 2017
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                        Address: Shivpuri, Madhya Pradesh

                        Hello sir/mam,
                        i have taken jio wifi device connection my no is [protected].my location is SHIVPURI(MP), but from one and half months its not working properly poor speed problem and now it has totally stopped from 7th january for this issue i contacted to reliance jio office SHIVPURI but no one responding there and no one solving my problem i approached them 5-6 times because no one receiving calls and also they have no reason why my service has stopped suddenly, no one came for checking connection once .they was saying sim has stopped due to renewal of year and they will solve this in one two days but till date my problem has not solved and now they are not responding and not receiving my calls too .so in this condition what should i do ??? cut the connection??? please sir/mam help me
                        regards: cont no [protected]
                        mail id: [protected]@gmail.com
                        please solve my problem as soon as possible thnx in advance
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Jan 15, 2017
                        Updated by 8473
                        Jio staff not respond to customers properly i tried to contacted them many times regarding my issue but no one responding me properly no one receiving my calls and no came for checking my reliance jio wifi device connction.they dont wanna receive calls or solve issues regarding problems so in this condition what should i do. should i opt other services ???
                        My jio sim mobile no:[protected] has activat.but my sim has lost.ple my sim blocked.
                        Sir
                        I am from tamil nadu in my area was GPRS was very slow so pls I request to increase 4g speed 30 thirkutheru pettai road muthupet thiruvarur dst 614704 [protected]
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                          J
                          jiodinesh
                          Jan 14, 2017
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                          Address: 313002

                          Need urgent help
                          Hello, Sir
                          I am dinesh soni using jiomifi router having Jio SIM number [protected]
                          Recently I'M facing a problem for new jio router which I am not accessing internet with, mobile & laptop, but I have full network of WiFi..

                          i already registration my complaint but no action, one time my complaint closed with out my information & confirmation.

                          My current location is --udaipur (rajasthan) mob--[protected][protected]@gmail.com
                          Pin-313002

                          So please help me sir
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            D
                            Demo Inc
                            from Hyderabad, Telangana
                            Jan 12, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500084
                            Website: Jio

                            I had applied for the Jio connection on Nov 21, and the SIM was activated on Nov. 26. Since then, I have not been able to make or receive calls.

                            I have raised number of requests since then. Every time I raise a request, I get a message that the issue has been resolved. However, till date, I am unable to make or receive calls even today.

                            I have visited the nearest Jio office several times for a solution, however the problem persists.

                            I had escalated the issue to Jio Care and the local Appellate Authority. But I have not received any solution to my problem so far.

                            My Service request Nos. are listed below for your ready reference.

                            Nov 28 - SR000003TEHQ

                            Dec 16 - SR000047R5G

                            Dec 18 - SR000004M2MR

                            Dec 21 - SR000004Q8F9
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Have e you jio voice app? if not then download it...calling is start
                            Sir my no. [protected] is not working since last 2 days so please check it

                            earliest action in this regard is highly appreciated

                            Thanx with Regards

                            [protected]
                            [protected]
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                              M
                              manavendra pratap singh
                              from Delhi, Delhi
                              Jan 12, 2017
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                              Address: 201308

                              Dear Sir,
                              Greetings of the day!!
                              Hope you very well.

                              My m.no. [protected] is from G.Noida but not activated since last 5 days, while your representative same time offered new activated sim Rs. 200/- his mob no. [protected], I submitted all documents to subhan Telecom, shop no. 9, H block market, Alpha-2, G. Noida (UP.) I had talked so many times to your representative but they are unable to help me. What more I should do to get my problem resolved, I have requested so many times...

                              Regards,
                              Manavendra P. Singh
                              [protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Jan 12, 2017
                              Updated by manavendra pratap singh
                              your representative Mr. Rahul Kumar Jain, his mob no. [protected] disconnected phone after asking demanding money give or not.
                              Jan 12, 2017
                              Updated by manavendra pratap singh
                              diverted my mob no. to another no. by Mr. Rahul Kumar Jain
                              Hello
                              I am subhalaxmi Behera ... From jagatsingh pur, ODISHA ... I have problems face for using jio Sim because there are no network in jagatsingh pur area. I kindly request to understand my problem ... Thank you
                              Hi, I had used jio Money wallet to book tickets on bookmyshow. But as promised with offer of cashback of 100 rs, I didnt received any cashback.
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                                P
                                Pravin050776
                                from Pune, Maharashtra
                                Jan 11, 2017
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                                Address: Pune, Maharashtra, 411002
                                Website: www.petpackaging.com

                                I have applied for a free sim from your agent m. No.[protected] on sinhgad road, pune& he has taken all my details regarding aadhar card, phone contacts. The sim could not be registered due to the server failure from 12.00p. M to 4.30p. M on 10.01.17. I will not be responsible for any mishaps arising due to the misconduct & will hold responsible to your jio organisation if any problem will persists in future w. R. T. My given details.
                                Kindly cancel my registration if registered. We suggest to avoid such miscrepancies which unnecessarily creates confusions & spoils your reputation.
                                Thx.
                                Pravin rathi
                                Dr. [protected]@rediffmail.com
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  N
                                  Nilax Pandya
                                  from Vadodara, Gujarat
                                  Jan 9, 2017
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                                  Address: Mumbai City, Maharashtra, 390002
                                  Website: www.jio.com

                                  Reliance Jio Infocomm Ltd. took my self-attested ID proof and documents for providing Reliance Jio Internet Service. They took documents on 9th November 2015. Since then, I called their service executives 3 times regarding not activation of my services, but they did not give any responsible reply nor took any steps to provide service. I have attached a snapshot of the sim card box which was provided to me by Reliance Jio Infocomm Ltd.
                                  Government should take this on a High Note, and I declare that if any criminal activity is being done with the use of my personal documents, and if not proven that I - myself has done the criminal activity, I declare that Reliance Jio Infocomm Ltd. will be responsible for the same criminal activity.
                                  Reliance Infocomm Ltd. has cheated me by taking my ID Proofs and not providing the services.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  I have ported in the no. on 11/12/2016, but till date my no. is not working. First the dealer has not provided the correct the sim, then he asked for sim swapping. I have provided three time my id and photos, but till date the no is not working.My complaint no is SR000004ZGMQ.
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                                    V
                                    Vinayak zambre
                                    from Mumbai, Maharashtra
                                    Jan 8, 2017
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                                    Address: Raigad, Maharashtra, 402201

                                    Dear sir
                                    I have taken Jio sim from Alibag city, dist. Raigad in Maharashtra state .My jio number is [protected]. Since jio card is totally free as per company, still that shopkeeper has charged me 200rs as a SIM card fee. How he could ask me the fee?.Even before taking he never told me that sim chargable. Please do the needful.

                                    Regards
                                    Vinayak
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Nandkishore Pradhan
                                      from Delhi, Delhi
                                      Jan 6, 2017
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                                      Address: 201301
                                      Website: All websites

                                      Jio new offer 1gb data properly not provided half data provide 565 mb then there after company say your 1 gb data finished than there after I am provide 128kbs speed net but that is not provided same speed he is provided actual speed 20kbs to 25kbs this jio telecoms is all people fulle please inquiry jio network speed they provide actual speed there speed every time slow no solve my problem for all time
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Jan 06, 2017
                                      Updated by Nandkishore Pradhan
                                      Jio services is very poor not actual speed provide
                                      Today i have taken one Jio sim through executive of jio, who came to our company. i have taken kit but not open there. after reaching home, when i opened the kit, manual was there but sim was not there in kit.

                                      Below are kit details:
                                      ICCID:[protected]
                                      IMSI: [protected]
                                      MOB NO: [protected]

                                      So please give me resolution.
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                                        Mohammad Shabrez
                                        from Agra, Uttar Pradesh
                                        Jan 6, 2017
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                                        Address: Mumbai City, Maharashtra
                                        Website: www.jio.com

                                        I have bought jiofi divice for my laptop. but when i came to know that i could not make call via laptop i was disturbed what to do. because jio4gvoice is only supporting android phone. most of the customers bought jiofi device for their laptops and computers. as i had bought for my laptop. so i am requesting to jio to provide jio4gvoice or any other provision to make voice call via laptop not only mobile.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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