Reliance Jio Infocomm Complaints & Reviews

I had paid electricity bill for pspcl bill via jio money wallet via billdesk merchant, the payment gone from my wallet to merchant bt he did not make payment syucess even didnt reverse me back, please have a strict action on both jio wallet as well as billdesk coz i mailed to n-both for several time they didnt give me any response for my payment, the account number for which is did payment is [protected], [protected], [protected].these are the 3 bill which i did pay from this, bt didnt got succesfull reciept. they both are fraud companies dont trust plz make a big charge on them i will support the issue via social media as well as regular media, i will definetly go consumer court if not given my payment.

Also o got email nd verified from billdesk they have refund my payment bt these jio wallet company is very big fraud company they have taken my money nd didnt refund me back still now, also this is the txn id for another more payment of rs 2763 HRJM[protected], which i did 10 days before,
they guys are very big fraud plz dont trust on jio or any other brand for jio like there wallet, its not safe, they even didnt reply with solution, i have wasted about 10000 rs on jio, i shall go to consumer court with my lyer nd approach to media if they will not refund my money back

My name is R.Muthukumar.my jio number is [protected]. I was going Kerala area not received jio tower

Tower not covering address is
Lotus rising, pazhamparambu, puthuangam post, Alathur, Palakkad Dist-678545.
Phone number is :[protected].

Not working datas and call...
Not working receiving call dialling call
Not working Whatsapp datas send and receive...

Kindly do the resolve this problem

I really want you to know that i live in outskirts of Bareilly city i.e Bhojipura village ..which is having a renowned Medical college SRMS institute of Medical Sciences; Women Engineering College ; and SRMS Engineering College. .. inspite of so mch population there is no towers of reliance jio network.. we cant use the reliance jio sim offers or benefits .. here network is always nil.. i request you to please check yhis problem have it sorted as soon as possible ...with rapid popularity nd exciting offers of jio invading to market, we changed our network to reliance jio and nw its of no use to keep this sim .. I[censored] dont belive u can ask the people here .. may be the managers responsible fr the setup of tower are nt telling u of this. I again request u to please sprt this problem as soon as possible ..so we can have good networks of reliance jio and enjoy using it and not need to change our networks...THANKING YOU

Some days back two guys (wearing Reliance JIO Red colour T-shirt) set up a canopy/stall in front of HCL technologies, Sector 126 and distribute JIO sim without numbers and take IDs (such as Aadhaar Card) and inform that sim will be activated within 15 days after verification call and you will get the number by sms. I got verification call but never get my sim activated after 4 days I call back on the same number and guy says it will be done and don't call again. After some more days when I called it again the sim sold to someone else. So finally I found that its a fraud. So beware, people take your IDs and activate another sim and sell to other people in 100 or 200 rupees.
So some people doing fraud on the name of JIO
So please only take sim from outlets only.

Please find herewith my order number.NO000013PSNL for processing of MNP for my Mobile No.[protected].in this connection i call Reliance Jio customer care number but I couldn't get positive reply they tell me we are working on this it's get more time but I contact my previous service provider they tell me we couldn't received any documents from Reliance Jio .

Please help me on this matter.

Regards,
Rauf Shaikh

I got my barcode for new jio sim card before 1 and half month. Yesterday when I went to digital express mini the representative guy told me that it has been redeemed and he is not able to help me anyhow. But the case is I never used the barcode for issuing jio sim. And never gave my code to anyone else. So how can is it possible that my code is redeemed. Please help me with my issue. My email id is [protected]@gmail.com. Thank you in advanced.

I have jiofi m2 model and its been 7 days my device is not working. And the customer care service centre is not good enough in bikaner.
My jiofi no. Is [protected]. My device's hotspot led started blinking after hard reset. And after that i can not connect my wifi to jiofi m2. The default ssid is shown in available networks but the default password do not work.
When i called to customer care then they replied me after 3 days that the problem is in hardware. So i need to go service centre.
But when i go to service centre in bikaner they did nothing just update software. I did go two times there but both time they did the same thing and return my device without checking it.
Now i am really mad at the service of the reliance jio care.
They wasting my time and money both, since the centre is 14km away from my home.
Now i want to replace my device.

Hi

I have registered for jio sim and went to whitefield reliance xpress mini shop. The guy has told me that he need the local karnataka aadhar card only. He can't accept other state cards and asked me to speak with manager who was sitting in the counter. Then i spoke with him also says the same.

If aadhar is not accepted also i had dl with local address and my gas connection bill.

Why aadhar is not accepted? Is other states are in india or other country?

Hi

I have port my idea sim in jio through digital xpress mini store in delhi by ekyc.
My address proof is for ghaziabad, uttarpradesh. My sim is successfully port and i used it for 2 month. Suddenly i got a mail that your sim is deactivated and there is no other information in mail. When i visit store they told me that now we can't able to provide same no. To you. They are asking for barcode sent by jio to reactivate the old no. But i can't receive any barcode.

Now what i have to do.. Please any one help me. I really need your help. The number is very important for me. Its is linked with all me account and other details. I request you all.. Please anyone help me...

My name : gourav sharma
No. [protected]

I have taken my jio sim from silchar assam from a shop near kathal point... We all know that the jio sim is free but still he charged rupees100 for it... Otherwise he will not provide us the sim... But still not activated from 1 month... I have taken it on 16 oct and now its 15 nov still not been activated... I have also not got my jio phone number...

Hi sir/Madam,

I have purchased the JIO SIM 3 weeks before in Hyderabad from
Municipal No.8-1-346/1, Shaikpet Road, Site-2, Sabza Colony, Brindavan Colony, Toli Chowki, Hyderabad, Telangana 500008, But still it's not activated and no one is giving me a response regarding this. Please help.
the number which i have got from jio is [protected].

Kindly contact to me ASAP to my number [protected].

Regards,
Arpit Singh

I purchased jiofi device on 8th no november and i have not got my welcome offer its been 6 days i am complaning in customer care but no is responding to complain i have no data what is the use of jiofi device ??? I mean i have spent 2.5 k for device and they are not giving me the offer as they have promised ... i want my offer or refund my device money ...

Hi team
I bought jio sim using eKyc method( fastest method to get jio sim activated). But my sim didn't activated in 48 hous so i called jio customer support. They told me that by mistake they have put my form in MNP ( mobile number portability) section thats why the form isn't processed. They told me that it is corrected now and sim will be activated in 48 hours after that its been 6 days and i have raised complaints three times and each time they say that sim will be activated in 48 hours still no activation is done my last complaint number is sr0000039TL1. My jio number [protected]. form submitted screenshot is attached with other details . Please help i m fed up now.

My name is sudiptam das p

i am from guwahati, assam

my mobile handset model is lenovo a 6000 plus 4g enabled smartphone

i am providing you with my jio barcode and smartphone IME1 no..

BARCODE IS [protected]
IME1 no is [protected]..

i had registered a complaint here earlier regarding a reliance digital store not providing me with a new jio sim just because it is showing redeemed on the coupon code..

i received a call from your side and i provided them that reliance store details and you told me that you would whitelist the redeemed status from the coupon code on my phone and then i can approach that reliance digital store and ask for a new jio sim..
you also gave me a reference no for my complaint
that is[protected]..

but till now neither my coupon code has been whitelisted nor did i receive any help from you end..

so i request you to please help me..

From tomorrow internet working goes on bt call did't takes from another no i called to my number than he said that this no is not on way bt about 2 months my calling goes on

Sir I applied for a jio postpaid sim on 07 sep 2016 .They told that the sim will be activated after 7-10 days.when it was not activated after 15 days .i call to jio office now they told that your service certificate has expired and give fresh service certificate. I gave new service certificate on about 26 sep 16.after 5 days when it is not activated i again called them on 4 oct then told me that your sim will be activated at evening and got confirmation message about my no. Stating your no will be activated soon but till now it is not activated and again when i called they told that your service certificate has expired again.my gio no which is alloted by company is [protected].
My name is Randhir yadav

सर,
मैंने एक lyf flame 8 का हैंडसैट लिया है जियो सिम के साथ पर अभी तक सिम चालू नहीं हुआ है, शॉप वाले के पास रोज जाता हूं,
वो बोलता है कल हो जायेगा ऐसा करते करते 15 दिन हो गए अभी तक चालू नहीं हुआ,
जबकि मैंने id proof, photo state सब दे रखा हु, और वो एजेंट के पास चला गया है,
फिर भी चालू नहीं हो रहा है,
रोज का चक्कर लगाना पड़ता है शॉप वाले के पास,
ये मेरा सिम का id है iccid[protected]
Imsi [protected]
Customer name. Shesh narayan sahu

I m serving in air force ..so I am posted to ghaziabad .I created a code in my phone for jio sim n due to service requirements I went to j&k immediately .after coming back I went to jio store for sim .they said my code has been expired .I launch a complaint to reliance jio twice bt they r not responding at all...so u say is it possible for common people to get a new phone again to get jio sim... kindly do the needful at the earliest

My name is Sudiptam Das and my Contact no is[protected]..
i also have an alternate number that is[protected]..
i am from guwahati assam..

i would like to inform you that inspite of calling customer care many times and visiting one reliance digital store near my area and telling them about this issue of my coupon code showing redeemed status even though i havent taken any sim on this code till today..they are not ready to issue me a new sim..

also they are telling me that a new 15 digit coupon code series has been generated in market and all those who are getting old 11 digit coupon code on their phones after downloading the my jio app they are not issuing new jio sims to them..
plus in my case there is also the redeemed code showing so they cant issue new sim to me..

so kindly please help me as Its almost impossible on my part as nobody is willing to accept my situation and issue me a sim card for this coupon code which is registered with the ime1 number of my smartphone..

i m providing you with my coupon code and mobile ime1 number...

BARCODE IS [protected]
IME1 no is [protected]..

i also showed them a screenshot of my coupon code which shows redeemed but just below that its showing your sim is will be activated soon which is proof that i havent got any jio sim on my handset on this coupon code..

i am also providing you the details of the reliance digital store in my area which is not issuing me new sim for my coupon code with redeemed logo..

Store Details :

Store Name : RELIANCE DIGITAL
Location : Central Mall, 2nd floor, Sree Nagar, Christian Basti
City : Guwahati,
State : Assam
Pin Code : 781005

Phone no Of the store :[protected]

Name of the concern
store person / Retailer : Chiranjeet Sharma

i have generated the coupon code by downloading my jio app from google play store using my first contact no
that is[protected].

please kindly help me with this issue.. i have been facing a lot of problem in geting a new jio sim card..

also please kindly inform me if i have to do anything else to claim for the new jio sim..

thank you...

I purchased lyf mobile last month along with jio welcome offer. From that i am unable to use jio service properly. I had a great faith and trust about reliance that's why i invested on mobile. I have changed/used 3 sims within time but every time there is some thing wrong. I visited jio office in aditya mall 4th floor regularly regarding this. Ararat i have done several calls at jio care and received some complaint no. With assurance to start service in 48 hours. After so much follow ups, i have never get any response call from jio.