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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 302

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N
Naveengoswami_83
from Gurgaon, Haryana
Nov 8, 2016
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Address: Ghaziabad, Uttar Pradesh, 2010

I purchased lyf mobile last month along with jio welcome offer. From that i am unable to use jio service properly. I had a great faith and trust about reliance that's why i invested on mobile. I have changed/used 3 sims within time but every time there is some thing wrong. I visited jio office in aditya mall 4th floor regularly regarding this. Ararat i have done several calls at jio care and received some complaint no. With assurance to start service in 48 hours. After so much follow ups, i have never get any response call from jio.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Nov 03, 2016
Pramod Kumar Sagar's response
Dear sir, my name is pramod kumar and my gio number is [protected] and I live in near jakhanian railway station dist Ghazipur uttar pradesh. sir your company in our region of the tower is not here because of the consumers having trouble. Therefore request you to excuse me troubleshoot our problem
Nov 08, 2016
Updated by Naveengoswami_83
No update from Jio.
Even not a single response call after daily reminder and office visits.

I have applied for a jio sim with my bar code, after 15 days i got to know that my bar code is invalid. i was surprised to hear that. its not possible everybody knows that. now with my bar code some one is using the service, which is not acceptable. kindly help me to this matter.

my bar code no is:- [protected]
Barcode number generated with IMEI : [protected] with Samsung Galaxy J7. Actually the code is not claimed for getting sim. When tried for regenerating the boarcode re-deemed message is displayed.

request to resolve the issue.
We r not get geo sim without cost. They are allowyes 200 and 300 rupies and get jio sim. Plz take action.
Dear sir, my name is pramod kumar and my gio number is [protected] and I live in near jakhanian railway station dist Ghazipur uttar pradesh. sir your company in our region of the tower is not here because of the consumers having trouble. Therefore request you to excuse me troubleshoot our problem
My jio gives me only 150 to 200kbps speed but when im going to near a tower my speed chang in 2 to 5mbps please give high frequency.
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    D
    Dr Shankar Jha
    from Ramnagar, Uttar Pradesh
    Nov 8, 2016
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    Address: Varanasi, Uttar Pradesh, 221011
    Website: reliancejio.com

    I want to know whether a 4G SIM card of reliance Jio and correspondingly mobile number is issued in my name Shankar Jha with aadhar number[protected] or not, if, yes then what is the mobile number? Because, I have been refused by the agent of reliance jio even after getting my aadhar details and finger print. I have some doubt, therefore, I want to know whether any 4G SIM of reliance Jio is issued in my name or not? If yes, then, what is the number so that I will be able to trace my SIM card. The aadhar is attached for your kind consideration.
    +1 photos
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Nov 10, 2016
    umakant sahu's response
    सर मैंने 15 दिन पहले जियो सिम के साथ lyf flame का फोन ख़रीदा है, पर अभी तक सिम चालू नहीं हुआ, डॉक्यूमेंट के साथ फोटो भी जमा कर दिया हु, दुकानदार कहता सब डॉक्यूमेंट जमा हो गया है फिर भी सिम चालू क्यों नहीं हो रहा है.

    सर मैंने 18 दिन पहले relince lyf का फोन लिया हु जियो सिम के साथ 5000 रु. में पर सिम अभी तक चालू नहीं हुआ है,
    दुकानदार के पास जाता हूं तो कल हो जायेगा बोल के 15 दिनों से टाल रहा है,
    जबकि दुकानदार को सिम के लिए आई डी प्रूफ और फोटो भी दे चूका हूँ,
    सर मेरी मदद कीजिये,
    नहीं तो मेरा फोन चल नहीं पायेगा,

    Not received the SIM or mobile number even after submission of aadhar details and finger print - Comment #2595391 - Image #0
    I got sim before 20 days so my sim not activate please
    my sim doing activate please
    i have sumbited aadhar card id proof
    so please tell me
    any option so tell me
    my contact no.
    [protected]
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      S
      smarthbawa
      from Mohali, Punjab
      Nov 7, 2016
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      Address: Amritsar, Punjab, 143001
      Website: www.jio.com/en-in/apps/jio-money

      Hello sir m using the jio money wallet nd company have blocked my account without any prior notice without any reason in which i have my 903 rs amount, and after calling to them they are telling me to send me bank statement through which i made top up to my wallet, nd even after sending them all necessary info. They are not giving any response even they are making fool to me nd took my 903 rs, i have been calling them all days nd they speak our team will call u soon after 24 hrs but no one is calling to me till now, its about more than 20 days issue bt company is not even responding me back with info. So plz take appropriate action toward this lyer
      Respected officer,

      I am facing a problem with JIO MONEY.

      Related to this i want to give you some information's as below.

      History of My Jio Money Chat for ID No[protected] .

      Title : & Movers Of India.
      Type : Bank Transfer.
      Amount : Rs.4000.0
      From : [protected]
      Transaction ID:[protected]
      Date & Time : 23Nov 2016.20:04:17.
      Status : Successful
      Remitter : KOHLI

      1) As per jio money Records Status for Amount Rs.4000.0 has been Transferred by me is Successful, then why this amount is not Credited in Remitter KOHLI account from 23Nov 2016.20:04:17 to till today.

      2) Why jio money is not revert my money of ID No[protected] in my account .[protected] with effect immediately, jio money has to give me reasons & proofs why they have delay to transfer my money into my account.

      Hope you do the needful & Forward my Complaint to JIO MONEY.

      Thanking you.

      Ravinder Singh

      [protected]
      [protected]
      REMINDER 1,

      Respected officer,

      I am facing a problem with JIO MONEY.

      Related to this i want to give you some information's as below.

      History of My Jio Money Chat for ID No[protected] .

      Title : & Movers Of India.
      Type : Bank Transfer.
      Amount : Rs.4000.0
      From : [protected]
      Transaction ID:[protected]
      Date & Time : 23Nov 2016.20:04:17.
      Status : Successful
      Remitter : KOHLI

      1) As per jio money Records Status for Amount Rs.4000.0 has been Transferred by me is Successful, then why this amount is not Credited in Remitter KOHLI account from 23Nov 2016.20:04:17 to till today.

      2) Why jio money is not revert my money of ID No[protected] in my account .[protected] with effect immediately, jio money has to give me reasons & proofs why they have delay to transfer my money into my account.

      Hope you do the needful & Forward my Complaint to JIO MONEY.

      Thanking you.

      Ravinder Singh

      [protected]
      [protected]
      Reply
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        M
        mohammedduos
        from Hyderabad, Telangana
        Nov 7, 2016
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        Address: 503111

        Dear sir / madam

        On 2 nd nov i have taken jio fi device on that day it works but after next day its showing you have exhausted your account balance / credit limit. and i am not able to use data service. do the need full to solve my proubleam

        My jiofi number : [protected]

        My complaint number : sr0000030hzm

        Regards,

        Mohammed matheen
        +1 photos
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          J
          j.saurabh
          from Noida, Uttar Pradesh
          Nov 7, 2016
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          Address: Gurgaon, Haryana, 122001
          Website: www.jio.com

          Hi,
          I generated a Barcode to get Relience jio Sim, but When I go to store to collect the sim card, the store person told me that the Barcode has already been used and he can not issue the sim card. I don't know what to do now ? Should I buy a new phone to get a Sim ?? I never took a sim card using that barcode, Seems like someone else has been used that barcode number. What kind of service is provided by Reliance Jio ? This is a big loop hole in Reliance Jio System ?
          Since the Barcode was generated with my Aadhar Id, and the sim is alotted to someone else, it can be misused. People's Personal information is not secured with Reliance Jio.
          Please provide me a Sim card against my generated barcode. And deactivate the already given simcard ASAP, Otherwise I will have to file a police complaint.

          Barcode No - [protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          I also have the similar problem. I had generated the barcode in my mobile. Then I went to mobile store in TamilNadu(I'm from Andhra Pradesh and I work at TamilNadu) to get jio sim, but to my surprise the mobile shop owner told me that he cannot give jio sim to me since I'm a native of Andhra Pradesh. After some days I went to my hometown which is at Andhra Pradesh. By that time, the barcode had shown redeemed. The shop owner of the mobile store at Andhra Pradesh told me that he cannot provide the jio sim unless I show him a barcode (which is not redeemed). It is complete waste of time for me. Reliance should look into this issue and solve it before it becomes worse.
          The internet speed had become very slow, drastic decrease. Even there are frequent call drops, one day I tried about 70 times and still the call didn't connect.
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            C
            chat2amit
            from Gurgaon, Haryana
            Nov 7, 2016
            Resolved
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            Resolved

            Address: Gurgaon, Haryana, 122017
            Website: Reliancejio.com

            The reliance jio was activated yesterday but despite showing signal strength if 2 out of 5, it is not connecting and unable to make calls.

            I reported customer care which told me that it must be with particular website or you must have consumed 4 gb.

            So awful was the reply as the speed on jio sim is showing as zero and no website is opening.

            Very bad experience.
            Nov 23, 2016
            Complaint marked as Resolved 
            Resolved
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Nov 09, 2016
            Updated by chat2amit
            5 days, 5 complaints..
            No network by Mukesh's ambani ompany at GURGAN WHICH boastS OFF ON ITS CONNECTIVITY..
            4G WORSE THAN 2G

            Zero network,
            No calling
            No call receiving.
            Just one plastic 4 g card..
            Reliance jio has failed.
            Shame shame
            Hi sir Mera Village mein network issue hai so please provide us good network, your company already announced that they will give good network.
            Hopefully
            User
            Sometimes even after trying for20 25 times the call doesn't connect... please improve if you want your customers to stay
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              K
              keyurchudasama
              Nov 6, 2016
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              Address: Amreli, Gujarat, 365440

              Respected sir,
              I have bought a jio card for 7 days. Sir i wants to inform you that i am using it for 5 days. I am able use internet but sir when i tries to make a call it is not occuring. Sir i am not able to make a call even to a company helpline and company complaint table. Sir when i tries to call no ring is going and call automaticaly cuts down without going ring.
              Sir please solve my this problem. I am expecting your good feedback and solution of my problem.
              THANK YOU
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                A
                abhayaudit
                from Pune, Maharashtra
                Nov 5, 2016
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                Address: Mumbai City, Maharashtra, 400021
                Website: www.jio.com

                I have jiofi router with jio no.[protected]. according to product details and advertise by reliance jio any user of jiofi router can make a call and show details of data usage by jio4gvoic and my jio application respectively by using any 3g/2g mobile. after a laps of more than one month I unable to make service as provided by product details. I contact several time service provider on their no.[protected] but only assurance has been given to me' I also provided sevice id SR000002TROY and SR000002YKQH but no suitable advice given by them my service still pertains. ple give necessary action and informed me accordingly.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Nov 08, 2016
                Updated by abhayaudit
                There is no responce from the Reliance jio infocomm.
                Nov 22, 2016
                Updated by abhayaudit
                No response til date
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                  V
                  Ved Tripathi
                  from Bhubaneshwar, Odisha
                  Nov 4, 2016
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                  Address: Kalahandi, Odisha, 766001

                  Dear sir,

                  This is Aditya Naik my jio no.is [protected] From 23.10.16 to till date I am not getting incoming call and unable to make outgoing call from this no.data services is working properly.I complained many times about this but still my problem didn't solve yet.

                  I am requesting you again to solve my problem as soon as possible

                  Thanks & Regards
                  Aditya Naik
                  [protected]
                  [protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Sir I have taken Samsung J2 mobile installed jio apps and generate bar code but not got jio sim . After that my phone is showing ur redeemed and below is your sim will activated soon .so please help me what I can do.
                  I have generated a barcode from my htc mobile as reads as [protected] with validity upto 31 dec 2016 when i reached today to your store it was already redeemed by some of your employees as no body except me was knowing regarding this so quit unpleased with your act.
                  Hiii...Tehsil Palera Dist-tikamgarh Madhya paradesh m reliance jio k network nhi h ya mere khayal se chalu nhi kiya yahan k network opetero ne plzz jaldii se jaldii y Sewa chalu krwaye ..dhanyawad
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                    S
                    Sankha07
                    from Bengaluru, Karnataka
                    Nov 4, 2016
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                    Address: 560068

                    I have taken jio sim on 11-october-2016 and till date it has not been activated. My jio number is - [protected]. I got the verification call to the local reference provided by me at the time of taking the connection. Please call me at my number - [protected] to solve my situation. You can also reach me at sankha. [protected]@gmail.com. Any help would be appreciated.

                    Thank you,
                    Sankha bhattacharjee.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Jim such a fraud made fraudulent promises: I have bought joining 2 dongle wireless it takes ever to connect... Keeps on buffering once we click on any app or video. Waste of 2000 rupees. Is there any law to punish penalise people/company who make promises publicly and loot innocent people. Joifi 2 dongle registered number :[protected]
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                      A
                      arvindtilara
                      from Noida, Uttar Pradesh
                      Nov 3, 2016
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                      Address: 110022

                      Sir
                      I approached to above mention dealer for jio sim and show him the coupan i generate he take the photo of that coupan and told me that the coupan is invalid but next day i got massage the coupan is redeemed and and shortly the sim issued that coupan will activated but i did not get any sim against that coupan
                      I request you please cancel the sim issued against that coupan with information to me
                      +1 photos
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        A
                        anand21mi
                        from Mumbai, Maharashtra
                        Nov 3, 2016
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                        Address: Lucknow, Uttar Pradesh, 226016
                        Website: www.jio.com

                        Dear sir/madam,
                        I am Anand mishra from lucknow, uttar pradesh. I bought a 4g handset and generated a bar code for reliance jio sim. When i went to reliance digital xpress i was told that your bar code is already redeemed. I am already confused and worried. I don't have any other option to have jio sim.
                        Kindly consider my issue and take necessary action related to it.

                        regards- Anand Mishra
                        Contact no.- [protected]
                        email- [protected]@yahoo.com
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Dear sir/madam,
                        I am Sachin Deshpande from Sangli, Maharashtra. I bought a 4g handset and generated a bar code for reliance jio sim. When i went to reliance digital in SFC Mall i was told that your bar code is already redeemed. I am already confused and worried. I don't have any other option to have jio sim.
                        Kindly consider my issue and take necessary action related to it.

                        regards- Sachin Deshpande
                        Contact no.- [protected]
                        email- [protected]@yahoo.co.in
                        Reliance Digital Customer Care's response, Nov 7, 2016
                        Dear Valued Customer,

                        Our team will soon contact you and provide necessary assistance.

                        At Your Service,
                        Reliance Digital
                        Reliance Digital Customer Care's response, Nov 7, 2016
                        Dear Valued Customer,

                        Your complaint has been registered with us and here is the complaint number - 700169847 for future reference.

                        At Your Service,
                        Reliance Digital
                        Dear Valued Customer,

                        Our team will contact you and provide a resolution.

                        At Your Service,
                        Reliance Digital
                        Dear Valued Customer,

                        Your complaint has been registered with us and here is the complaint number[protected] for future reference.

                        At Your Service,
                        Reliance Digital
                        Thaks.
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                          B
                          bondhu111#111
                          from Nashik, Maharashtra
                          Nov 3, 2016
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                          Address: Pune, Maharashtra, 411045

                          Dear sir,
                          I have applied for reliance jio sim in maharashtra state since one and half month but it is still not activated.
                          When i asked my local sim dealer he said that the reference number i had given did not pick up the phone but as per my knowledge there was no verification call from jio customer care. same issue have been observed with my friends too. is it a coincidence? reliance jio is so annoying. if you do not want to activate sim for candidates outside maharashtra then don't give hope by accepting their form.

                          Fyi, my jio number is :[protected] in case jio care try to resolve this issue.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            R
                            Raja_gg
                            from Bengaluru, Karnataka
                            Nov 2, 2016
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                            Reliance Jio network issue

                            Address: Kollam, Kerala, 691310
                            Website: www.jio.com

                            Dear Reliance, After a long time I was happy with the service of reliance Jio. But the service is excellent in cities not in all area. My home is in Kerala, Kollam dist RPL STAFF QRTS. INSIDE RPL around 6lakh people are living. In that thousands of people are interested in Internet usage. If you could make me network available over there. It will be a great achievement for Jio as well as people over here. because no other network is providing...
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                            saikatsarkar
                            from Kolkata, West Bengal
                            Nov 2, 2016
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                            Hi,

                            I am receiving messages and Call from Reliance JIO about to activate the Reliance JIO no. [protected]. I have neither placed any application to get this no. nor requested for activation. After started receiving messages/call regarding this around in the middle of the month September 2016, I tried to contact Reliance JIO customer Care. But never able to reach to Customer Care executive to report against this. After not able to contact I started to inform about this via e-mail to Reliance JIo Customer Care starting from 16th September 2016 requesting to de-attach my details from this no. presently associated. But there is no action taken on this by Reliance JIo till date. I have resent the mails several times in past but neither the problem solved nor did receive any acknowledgement/action from Reliance JIO. Every time I sent the mails mostly I used to receive an automated reply stating
                            "Dear Customer,

                            We have been receiving overwhelming response to our Jio welcome Offer. Hence there may be some delay in responding to your query.

                            However if you want to know more about the Jio welcome Offer, please visit our website www.jio.com.

                            We thank you for your patience.

                            Team Jio"

                            Requesting you to place this concern to the appropriate authority so that the issue can be resolved.
                            I don't know how Reliance JIO can use my details to subscribe a Mobile no. [protected], which I have not applied ever. This is a serious breach of personal identity.

                            Thanks & Regards
                            SAIKAT SARKAR
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              S
                              from Mumbai, Maharashtra
                              Nov 1, 2016
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                              Address: East Sikkim, Sikkim, 737132

                              I bought a reliance jio in rangpo, sikkim at a cost price of rs 200 per sim. when i enquired as why were they charging the amount as the sim card is freely distributed by jio info comm. they answered it's service charge of creating account and distributing sim. i think reliance should check their dealers for misconduct and take necessary actions.
                              Just think of the black money they are earning by cheating innocent customer. i have uploaded the picture of the shop that has charged me the amount. i was not able to argue there as they were localities. reliance please look into this matter.
                              +1 photos
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                N
                                nanan
                                from Salem, Tamil Nadu
                                Nov 1, 2016
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                                Address: Tirupur, Tamil Nadu, 641601

                                — forwarded message —
                                From: [protected]@gmail.com
                                Date: 01-nov-2016 1:26 pm
                                Subject: fwd: snap shot for my new sim.
                                To:
                                Cc:

                                My mob num [protected]. pls tell me urgently.
                                Dear sir, my brother this sim bought two week before.. this is bought from road marketing retailer.. its advise this is ready to use ur mobile now.. bt at this my mobile problem... so after today now put the sim my mobile... this sim show coverage bt not connected... pls help me.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Hello sir I have generated bar code that one shows expire today in that shop sim card not available .then I will try next day they told your barcode expired like that what can I do pls reply quickly sir. Other wise please generate new bar code on my mobile

                                Yours
                                S.anandha kumar

                                Sim activated but not working...no outgoing call. - Comment #2590335 - Image #0
                                Dear Sir, When i call to some one to any network the voice problem creates on my phone today . I face it before a day after a day it will resolve automatically . So i request you to fix the problem permanently. My Number is [protected]
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                                  R
                                  rahul99587
                                  Nov 1, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 203207
                                  Website: www.jio.com

                                  My jio sim complaint
                                  My jio number is [protected] have been already verified and i had use it data and call but today i recieved sms on my alternate no.
                                  Dear customer,
                                  We have received your request. your order reference number is co000008msey. you will receive a confirmation message on successful completion of the request.
                                  Thank you,
                                  Team jio
                                  And now my jio sim signal has not come
                                  Kindly resolve this problem
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    G
                                    gorachandmitra
                                    from Mumbai, Maharashtra
                                    Oct 31, 2016
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                                    Address: Kolkata, West Bengal, 711101

                                    Dear Sir,

                                    Greetings.
                                    I have 3 jio number [protected], [protected], [protected].
                                    Numbers has been activated between 18th October 16 to 21october 16. I have used 3 sim hardly sometimes for the activation. and I remove sims.
                                    When I reinsert those sims I cant use those. Network signal is full but no data or voice i cant. message appearing not registered in network

                                    When i called customer care Some representative answered I have exhusted my 4 gb limit so I could not login.
                                    My question is
                                    How should the 4 gb data exhusted at same time?
                                    If my sim active then why I cant use those in reduced speed?

                                    Please reply or help me to use my those sims.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Kiranranjan
                                      from Patna, Bihar
                                      Nov 10, 2016
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                                      Address: Mumbai City, Maharashtra, 400005

                                      Respected Sir I am interested in geo communication so that I have purchased Samsung J2 mobile and installed geo application and gone to relience shop to purchase geo sim but at that they told me that you generate the bar code .I generated the bar code but at that time they told me that forms are not available so you come next week. When I reached they are telling that your bar code is redeemed. So I need your help what I can do. And facilities for the same is to be done for the my phone. Thanks .
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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