Reliance Jio Infocomm Complaints & Reviews

I purchased lyf mobile last month along with jio welcome offer. From that i am unable to use jio service properly. I had a great faith and trust about reliance that's why i invested on mobile. I have changed/used 3 sims within time but every time there is some thing wrong. I visited jio office in aditya mall 4th floor regularly regarding this. Ararat i have done several calls at jio care and received some complaint no. With assurance to start service in 48 hours. After so much follow ups, i have never get any response call from jio.

I want to know whether a 4G SIM card of reliance Jio and correspondingly mobile number is issued in my name Shankar Jha with aadhar number[protected] or not, if, yes then what is the mobile number? Because, I have been refused by the agent of reliance jio even after getting my aadhar details and finger print. I have some doubt, therefore, I want to know whether any 4G SIM of reliance Jio is issued in my name or not? If yes, then, what is the number so that I will be able to trace my SIM card. The aadhar is attached for your kind consideration.

Hello sir m using the jio money wallet nd company have blocked my account without any prior notice without any reason in which i have my 903 rs amount, and after calling to them they are telling me to send me bank statement through which i made top up to my wallet, nd even after sending them all necessary info. They are not giving any response even they are making fool to me nd took my 903 rs, i have been calling them all days nd they speak our team will call u soon after 24 hrs but no one is calling to me till now, its about more than 20 days issue bt company is not even responding me back with info. So plz take appropriate action toward this lyer

Dear sir / madam

On 2 nd nov i have taken jio fi device on that day it works but after next day its showing you have exhausted your account balance / credit limit. and i am not able to use data service. do the need full to solve my proubleam

My jiofi number : [protected]

My complaint number : sr0000030hzm

Regards,

Mohammed matheen

Hi,
I generated a Barcode to get Relience jio Sim, but When I go to store to collect the sim card, the store person told me that the Barcode has already been used and he can not issue the sim card. I don't know what to do now ? Should I buy a new phone to get a Sim ?? I never took a sim card using that barcode, Seems like someone else has been used that barcode number. What kind of service is provided by Reliance Jio ? This is a big loop hole in Reliance Jio System ?
Since the Barcode was generated with my Aadhar Id, and the sim is alotted to someone else, it can be misused. People's Personal information is not secured with Reliance Jio.
Please provide me a Sim card against my generated barcode. And deactivate the already given simcard ASAP, Otherwise I will have to file a police complaint.

Barcode No - [protected]

The reliance jio was activated yesterday but despite showing signal strength if 2 out of 5, it is not connecting and unable to make calls.

I reported customer care which told me that it must be with particular website or you must have consumed 4 gb.

So awful was the reply as the speed on jio sim is showing as zero and no website is opening.

Very bad experience.

Respected sir,
I have bought a jio card for 7 days. Sir i wants to inform you that i am using it for 5 days. I am able use internet but sir when i tries to make a call it is not occuring. Sir i am not able to make a call even to a company helpline and company complaint table. Sir when i tries to call no ring is going and call automaticaly cuts down without going ring.
Sir please solve my this problem. I am expecting your good feedback and solution of my problem.
THANK YOU

I have jiofi router with jio no.[protected]. according to product details and advertise by reliance jio any user of jiofi router can make a call and show details of data usage by jio4gvoic and my jio application respectively by using any 3g/2g mobile. after a laps of more than one month I unable to make service as provided by product details. I contact several time service provider on their no.[protected] but only assurance has been given to me' I also provided sevice id SR000002TROY and SR000002YKQH but no suitable advice given by them my service still pertains. ple give necessary action and informed me accordingly.

Dear sir,

This is Aditya Naik my jio no.is [protected] From 23.10.16 to till date I am not getting incoming call and unable to make outgoing call from this no.data services is working properly.I complained many times about this but still my problem didn't solve yet.

I am requesting you again to solve my problem as soon as possible

Thanks & Regards
Aditya Naik
[protected]
[protected]

I have taken jio sim on 11-october-2016 and till date it has not been activated. My jio number is - [protected]. I got the verification call to the local reference provided by me at the time of taking the connection. Please call me at my number - [protected] to solve my situation. You can also reach me at sankha. [protected]@gmail.com. Any help would be appreciated.

Thank you,
Sankha bhattacharjee.

Sir
I approached to above mention dealer for jio sim and show him the coupan i generate he take the photo of that coupan and told me that the coupan is invalid but next day i got massage the coupan is redeemed and and shortly the sim issued that coupan will activated but i did not get any sim against that coupan
I request you please cancel the sim issued against that coupan with information to me

Dear sir/madam,
I am Anand mishra from lucknow, uttar pradesh. I bought a 4g handset and generated a bar code for reliance jio sim. When i went to reliance digital xpress i was told that your bar code is already redeemed. I am already confused and worried. I don't have any other option to have jio sim.
Kindly consider my issue and take necessary action related to it.

regards- Anand Mishra
Contact no.- [protected]
email- [protected]@yahoo.com

Dear sir,
I have applied for reliance jio sim in maharashtra state since one and half month but it is still not activated.
When i asked my local sim dealer he said that the reference number i had given did not pick up the phone but as per my knowledge there was no verification call from jio customer care. same issue have been observed with my friends too. is it a coincidence? reliance jio is so annoying. if you do not want to activate sim for candidates outside maharashtra then don't give hope by accepting their form.

Fyi, my jio number is :[protected] in case jio care try to resolve this issue.

Dear Reliance, After a long time I was happy with the service of reliance Jio. But the service is excellent in cities not in all area. My home is in Kerala, Kollam dist RPL STAFF QRTS. INSIDE RPL around 6lakh people are living. In that thousands of people are interested in Internet usage. If you could make me network available over there. It will be a great achievement for Jio as well as people over here. because no other network is providing...

Hi,

I am receiving messages and Call from Reliance JIO about to activate the Reliance JIO no. [protected]. I have neither placed any application to get this no. nor requested for activation. After started receiving messages/call regarding this around in the middle of the month September 2016, I tried to contact Reliance JIO customer Care. But never able to reach to Customer Care executive to report against this. After not able to contact I started to inform about this via e-mail to Reliance JIo Customer Care starting from 16th September 2016 requesting to de-attach my details from this no. presently associated. But there is no action taken on this by Reliance JIo till date. I have resent the mails several times in past but neither the problem solved nor did receive any acknowledgement/action from Reliance JIO. Every time I sent the mails mostly I used to receive an automated reply stating
"Dear Customer,

We have been receiving overwhelming response to our Jio welcome Offer. Hence there may be some delay in responding to your query.

However if you want to know more about the Jio welcome Offer, please visit our website www.jio.com.

We thank you for your patience.

Team Jio"

Requesting you to place this concern to the appropriate authority so that the issue can be resolved.
I don't know how Reliance JIO can use my details to subscribe a Mobile no. [protected], which I have not applied ever. This is a serious breach of personal identity.

Thanks & Regards
SAIKAT SARKAR

I bought a reliance jio in rangpo, sikkim at a cost price of rs 200 per sim. when i enquired as why were they charging the amount as the sim card is freely distributed by jio info comm. they answered it's service charge of creating account and distributing sim. i think reliance should check their dealers for misconduct and take necessary actions.
Just think of the black money they are earning by cheating innocent customer. i have uploaded the picture of the shop that has charged me the amount. i was not able to argue there as they were localities. reliance please look into this matter.

— forwarded message —
From: [protected]@gmail.com
Date: 01-nov-2016 1:26 pm
Subject: fwd: snap shot for my new sim.
To:
Cc:

My mob num [protected]. pls tell me urgently.
Dear sir, my brother this sim bought two week before.. this is bought from road marketing retailer.. its advise this is ready to use ur mobile now.. bt at this my mobile problem... so after today now put the sim my mobile... this sim show coverage bt not connected... pls help me.

My jio sim complaint
My jio number is [protected] have been already verified and i had use it data and call but today i recieved sms on my alternate no.
Dear customer,
We have received your request. your order reference number is co000008msey. you will receive a confirmation message on successful completion of the request.
Thank you,
Team jio
And now my jio sim signal has not come
Kindly resolve this problem

Dear Sir,

Greetings.
I have 3 jio number [protected], [protected], [protected].
Numbers has been activated between 18th October 16 to 21october 16. I have used 3 sim hardly sometimes for the activation. and I remove sims.
When I reinsert those sims I cant use those. Network signal is full but no data or voice i cant. message appearing not registered in network

When i called customer care Some representative answered I have exhusted my 4 gb limit so I could not login.
My question is
How should the 4 gb data exhusted at same time?
If my sim active then why I cant use those in reduced speed?

Please reply or help me to use my those sims.

Respected Sir I am interested in geo communication so that I have purchased Samsung J2 mobile and installed geo application and gone to relience shop to purchase geo sim but at that they told me that you generate the bar code .I generated the bar code but at that time they told me that forms are not available so you come next week. When I reached they are telling that your bar code is redeemed. So I need your help what I can do. And facilities for the same is to be done for the my phone. Thanks .