Reliance Jio Infocomm Complaints & Reviews

Address: Darjeeling, West Bengal, 734003

Website: jio.com

I purchased jiofi 2 device for INR 3000/- because they are offering unlimited 4g data for 3 months I only used this service for nearly 19 days ..
and before 3 months they changed their offer and migrated me to welcome offer without asking my permission now I cannot use unlimited 4g now its only 4gb daily .they cheated me they should have upgrade me after my plan finished or ask for permission before migrating me to the welcome offer ..

I want a money refund because their useless wifi router dont even supports other sim or bring me back my unlimited data...

pls help me

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Address: Thiruvananthapuram, Kerala, 695013

I bought a Lyf flame 2 in order to get the jio sim. When i bought, bought the Reliance digital mini staff and the Jio website promised for unlimited 4G data. This offer of jio made me buy this over-priced phone. I still have 1.5 of preview offer remaining but i was shifted to welcome offer just like that where i have daily usage limit and the speed has drastically dropped.

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 21, 2016

Dear Valued Customer,

We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or[protected]From any other operator) and the team will assist you.

At Your Service,
Reliance Digital

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Address: Mumbai City, Maharashtra

Sir i got jio sim more than 20 days ago but sim doesn't activated. When i call there given there are no response of any call and when send the email they give same reply overwhelm Respone. My mobile no. is [protected] & [protected].
When i go to narayana jio center they doesnot tell about any information and their behaviour disgusting.
I hope you solve my issue as early as possible.

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Address: Kolkata, West Bengal, 700157

Website: www.jio.com

I am taken jio sim 15 days before number [protected] i got sms & mail this

Dear Customer,

Thank you for choosing Jio.

We have received your application for Jio Number. Your order number is NO0000089IC0. We will reach you with an update on your order soon.

For any queries or support, please call us on[protected] from any number. You can also write to us at [protected]@jio.com.

Thank you,
Team Jio

but still now my sim is not ready for tele varification so look this matter & do needfull.

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Address: Faizabad, Uttar Pradesh, 224001

Hello, My name is Anuj Kumar my geo number is [protected], i purchased phone a month back from Local faizabad dealer. he was told that if i purchase phone for 3 months i will be able to use internet without any restrictions. but now internet not working. and when i tried to call your call centre after waiting 40 minutes 3 times but no body pick the call.
so I think your service is very bad. no body take response whole team jio.

so I also request other customers pl denied Jio services. totally money & time loss...

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A

Ajay Kishore Peesa

from Vepagunta, Andhra Pradesh

Sep 20, 2016

Hi Sir,

In vizag Jio sims are not available, we have got coupon code but when we go to the stores they said that there is no sims available but they were selling through back door, could you please provide the sims for normal people

Thanks In Advance,
AjayKishore

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C

chandresh001

from Hyderabad, Telangana

Sep 20, 2016

My jio number is [protected], its been more than 3 weeks now and it is not getting signals. reliance store manager in kodigehalli bangalore has no idea why. even after keeping the call on hold for more than half an hour no customer care service help

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S

Ssvt Kishore

from Warangal, Telangana

Sep 20, 2016

Name : mkishore
wifi sim no : [protected]
email no : [protected]@gmail.com

wifi connected

but not coming net

please
already complaint
jio serivce cente

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Address: Pune, Maharashtra, 411046

Website: www.jio.com

I'm using JioFi hotspot device which is applicable for reliance jio unlimited welcome offer, but after using initial trial base plan 2GB data, it stopped working showing 0 data balance, I'm trying to contact their customer service since 3 days nd also raised service request through myjio app several times, but they are not responding. It has become a mental harassment nd wasted my hell lot of time. Visited their jiocenter several times, but they guys telling that they can't do anything... nd I must contact customer service helpline which is always unavailable. In my jioapp it's showing plans on my number but don't no why the hell they are not activating this. Very poor infact no response from their side. So, please consider my request. Nd activate all d plans of my number i.e unlimited data welcome offer asap. Also do something of their [censored] customer helplines.😞😞 Thanks!

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Address: Mumbai City, Maharashtra, 400082

Website: reliance geo

Hello, My name is Chirag Sejpal my geo number is [protected], i purchased phone a month back from reliance digital express store from mulund i was told that if i purchase phone for 3 months i will be able to use internet without any restrictions or daily limit after that plans will change accordingly its been a month and i am automatically transferred to welcome offer which has daily limit of 4gb and when i tried to call your call centre after waiting 50 minutes some one name sunita took the call and she told me that we cannot do anything in this matter i am already using high end phones like iphone i had no need to purchase a new phone i just baught it for internet purpose if plans were going to be changed i should have been not told that i will be able to use it for 3 months without any cap, i feel like cheated.

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M

manoj singh kc

from Moradabad, Uttar Pradesh

Sep 20, 2016

Sir i have bought two numbers [protected] and [protected] but from few days speed is worse please improve speed

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Reliance Digital Customer Care's response, Sep 21, 2016

Dear Manoj,

We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or 1800-88-99999 (From any other operator) and the team will assist you.

At Your Service,
Reliance Digital

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 21, 2016

Dear Chirag,

We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or[protected]From any other operator) and the team will assist you.

At Your Service,
Reliance Digital

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Address: 831016

Website: www.jio.com

I (Sunil kumar mishra) purchased lyf mob with jio sim no-[protected] and reg mob no [protected] on 3 sep 2016 at jamshedpur, azad market and retailer name-help point, but till now it is not active. Whenever i ask regarding this issue from retailer he only reply me to wait for 2 days more, server problem, caf prob, holiday, main guy is on leave, orn is not generated (I dont know what is orn) etc with new story everyday. Your customer care no. Is also useless because 3 to 4 time i call but it was on hold for more then one hour but nobody pickup my call only listening music. Is there any guy working in your customer care? God knows... Neither i m getting any answer through mail because many time i have complaint from mail also. Please reply me when my sim will be active after ur offered period will be expire or before as soon as possible.

Dec 8, 2017

Complaint marked as Resolved

Problem solved

Sep 15, 2016

deap's response The worst service Provider

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S

sunnyman123

from Delhi, Delhi

Sep 20, 2016

Lol it willl take time, free mein mil raha hai wait nahi kar sakta kutte?

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P

Praveen Nyk

from Chennai, Tamil Nadu

Sep 20, 2016

I think never active this sim because offer will close delay more then 18 days still no activation reliance jio sim

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D

deap

Sep 20, 2016

The worst network provider.a cheater that is cheating me .in spite of proper network area the service is not being provided properly.the network remains too busy to connect the call.thus we are being cheated.i m customer of jio advises not to accept it.

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K

Kunal Dwari

from Mumbai, Maharashtra

Sep 20, 2016

Whenever i call a number, it says "all lines to this routes are busy."
Unable to make calls
Slow internet

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Address: Prakasam, Andhra Pradesh, 523262

Website: www.jio.com

Hi JIO Care,

JIO internet speed went down suddenly for last week. The speed looks like, to open gmail / Google.com it has been taking long time.

Its really very bad situation. Not only me, I checked friends as well and they are having the same issue.

I request you to please look into this issue and resolve asap.

Because My office work completely depend on JIO internet only.

Mobile: [protected]

Let me know if any thing is required.

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Address: Rewa, Madhya Pradesh, +91

Website: relincejio.in

Dist. Rewa (M. P.) main city the relince jio is very costly, they are charged rs 400 to 500 every jio sim and even this "relince jio sim is free of cost" this sentence said from the company, so who is rong company or retailer please do somthing.
Becoz we are facing problem and we want a jio sim but in such a condition there is no possibility to get jio sim pls solve this problem

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D

Deepa Keshri

Sep 20, 2016

Dear,
Jio team
I hv purchased sim 10 days ago from a store, my coupon code was [protected], , 4 days ago I got my number which is [protected] but still sim has been not activated.. when I'm dialing on 1977 to verify call is automatically ended. Plz activate my sim card as soon as possible.

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R

rahul_sin

from Nawanshahr, Punjab

Sep 20, 2016

I have a lyf flame 6 phone.Download speed is not good why. i get only 30-50 kbps speed only. this is 4gLTE. this speed is't good for 4g LTE. I don't think so this is 4g LTE. Please tell me about jio download and upload speed. how much is he? how much downlaod data are you giving us?
per/day/basis please reply fast...

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P

pankaj2332

Sep 20, 2016

Sir, my data plan start but calls are not starts yet. My gio no. Is [protected]. Please do something sir...

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K

kachha007

Sep 20, 2016

My jio. No. is not getting verified as I dial 1977 from my no. The call is immediately ended .no call is going.my unlimited plan is also not getting verified. I am so angry about this because customer care is not attentive towards this pronlem.

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Address: Surendranagar, Gujarat, +91

Website: myjio

Dear sir/madam

New sim purchese last 18 days but not actiovestion my jio sim

As per your mail regarding my jio sim details are under

1- jio number : not given me my jio no but : iccid no :[protected] and imsi no : [protected]
2- store details (retailer/store name, location & city and pin code): city : surendranagar-gujarat pin code : 363001
3-order number (if you have one) (my acknowledement rev no. gjp0072ojl)

Any query pls contact me

Awaiting your response.

Thanks & regadrs
Hitesh golani
[protected]
[protected]

Sep 15, 2016

swasti sinha's response Sir I had bought reliance jio sim 2 weeks back! whenever I place my call, , some network problem is or all line busy are told !
Not able to use reliance jio sim, !...please help to resolve my problem
My reliance jio no is:[protected]

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Address: Kolkata, West Bengal

Jio no-[protected]
Applicant name-anish majumdar
Date of buying sim and submitting caf-28.08.16
Registered/alternate mob no- [protected]
Store-reliance digital store mini

Till now i have not received any messages or order no of my jio sim activation.
My friend has also taken jio sim on that same day (28.08.16) but he has received his order no from jio team on his alternate/registered no, but i have not received any order no or messages from jio team.

Please provide me by sending message on my registered/alternate number with my order no for the activation of the jio sim.
Please activate my jio sim as quick as possible.
What is the status of my activation process?

I am looking forward for a positive reply from the company.

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 20, 2016

Dear Priya,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 20, 2016

Dear Priya,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number at the following link - http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital

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M

Mayank Nagle

from Gidam, Chhattisgarh

Sep 23, 2016

I had purchased JioFi 2 for Rs 2899/- on 20/08/2016 & not opened yet.But RelianceDigital refuses to replace with new JioFi with decreased rate of Rs 1999/-. The SIM offered with JioFi2 has not also activated yet. Reliance Digital Executives are not listening to me.

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Reliance Digital Customer Care's response, Sep 26, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

S

Sarojku Sahoo

from Mumbai, Maharashtra

Sep 23, 2016

I got jio4G sim on 26th aug from reliance store but still it is not yet activated.I gave a complaint to jio care for which they gave me a complaint no. SR000001FSXO and said that it will be solved in 48 hours.8days have been passed but still it is not yet activated .My jio no. is [protected]

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Reliance Digital Customer Care's response, Sep 26, 2016

Dear Sarojku,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: New Delhi, Delhi, 110094

Website: Reliance jio sim stores

There are many jio stores who are blacking jio sim in ₹200-500 they do not giving sim these customers who standing on lines and Please do site visit of jio stores and see with your eyes Please take some strick step on my request another I will case on Reliance jio
I Submitting a photograph of jio store
It is the seen of Digital express mini, Yamuna vihar, C6/239, 110053

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Address: 110053

I have visited three times at local digital store at brahampuri road center (center code : 1719) but everytime they make nonsense excuses like... server problem, lunch time, today is holiday etc.
As per your website working hours is 10am-10pm... but they are available till
12pm for any enquiry. after 12 they don't talk only security guard talks with very nice answer of every question... and answer is "come next week".

As per my information this is the first time a private company employees are enjoying this much just for 200 rs...

Coz i[censored] pay 200 to 250 they will do everything for you...#relianceemployeescorruptiononpeek#

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 20, 2016

Dear Valued Customer,

We would like to investigate the matter internally. Help us by sharing your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Bhopal, Madhya Pradesh, 462016

Website: www.jio.com

I brought reliance jio sim about 15 days ago and used it. but from last 2 days its internet connection automatically stops as well as its all mobile services. i am unable to call even to customer care number. my connection is on the name on satyam choudhary. and i am using lyf phone.
On the signal bar volte is not appearing now as it appeared before, may be this the problem, i don't know.
I am from chunabhatti, bhopal and receive 3/4th siganl as before.

Jun 23, 2017

Complaint marked as Resolved

Sep 19, 2016

Updated by Satyam Choudhary connection name- SATYAM CHOUDHARY
jio sim no. - [protected]
Place - Chunabhatti, Bhopal(M.P.)

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Address: Salem, Tamil Nadu, 636502

Website: www.consumercomplaints.in/new_complaint

Reliance Dealers use the wrong words with me not prepare reponse customers then cracked my proof, photo am compliant with customer care services don't response me pls any action with dealer...

SIM distributor address
omalur(tk),
Salem(dt),
tharamangalam, y
amaha show room,

License address
PRM ID:[protected]
CAPITAL POWER TECH
Sannathi Street,
Tharamangalam,
Salem-636502

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Address: Wardha, Maharashtra, 442001

Dear sir thanks for providing us free net and calling services.but when trying to call any no., your Jio doesn't connecting.also if by chance get connected after 20 to 30 times try the end user can't distinguish the conversation..in short this is a type of cheating by promoting free services..the service is not reliable when emergency calling..my request is to immideatly improve the quality otherwise no one can rely on Jio..pravin pokle...

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R

Ramanujam Srinivas

from Nagram, Uttar Pradesh

May 30, 2017

Very poor speed. Unstable and erratic. Most of the times voice call doesn't work. Forget about quality.

Would like to remind the tall talk and promises made.

Request you to fulfill them

Thanks oquh

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Address: Kutch, Gujarat, 370001

Website: Jio

@JioCare... Hi jio team.. I got jio Sim 20 days ago.. Bt it's not active still now.. My order number is NO00000897CY and my jio number is [protected] please send me msg for televerification.. I still waiting to 20day for televerification..my alternate mobile number is [protected].. I waiting for televerification msg please activate my jio Sim and send me televerification msg.. Waiting to 20 days.. Please wake up team jio!!.

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Address: Patna, Bihar

I got a reliance jio sim on 05/09/2016, saharpur dahanbad, jharkhand.I submitted my mother'svoter id card as an identity proof. He said that it will take 3-4 days to activate the sim. But now I have been waiting for more than 15 days and still i don't see any sign of activation.I haven't even got even message from them. I have also tried to reach the customer care many times but that is of no use. I went to the store many times but they don't have any clue where my form is, They simply say It must be in data pending. I tried to call the customer but it not connected.
ICCID no[protected]
IMSI no[protected]
Alternate no [protected]
Contact no [protected]
There is no no give in sim card

Sir please solve my problem as soon as posible

Thank you
Abhishek kumar

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Address: Jalgaon, Maharashtra, 425001

Sir, we are trying from nearly 20 days to get a jio sim card but the digital dx says that he will give sim card only to his relatives and you can do whatever you want to do. we tried to complaint it in your jio office but manager says he dont have time to handle this do whatever you want to do and not ready even to talk.
We are in a group nearly of 30 students who are spending nearly 5-6 hours a day and even not able to take a sim card. the stores is being corrupt and they are just creating a bluff and making waste of our time. if you cant do anything then we will launch a complaint at consumer forum.

Reliance Jio Infocomm Complaints & Reviews

File a complaint to Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 314

Cheated

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Preview to welcome offer

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Sim does not activated

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My sim not ready for tele verification

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Totally money & time loss... Who using jio

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Reliance jio data plan not working

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I bought water 7 a month before just for using internet i was told that for 3 months my plan wont change and ill be able to use internet for 3

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Sim problem

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Internet speed went down

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About jio sim cost

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Poor service in new sim jio activation

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Worst service provider

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Blacking of jio sim

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Reliance digital store worker became government servants now... Not ready to listen anything seems reliance don't need much subscrib

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Mobile services stop automatically

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Dealers use wrong words for me

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Hopeless connectivity and quality of voice calls

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Please activate my jio number

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For activation of my jio sim

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Not able to get a sim

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