Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com

1

Updated: Dec 14, 2025

Complaints 6615

Resolved

369

Unresolved

6246

Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 315

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Balasore, Odisha, 756042

I am from odisha. i brought a jio sim with lyf hand set on 9th july. initially the service of jio was as expected good. but after 15 days its speed decreases below its minimum limit of 2megabit/sec. i have lunched a complain on 22th july 2016. after that many followups are taken but no solutions found from the customer care team. a lady customer care representative also start talking in slam language to cover her technical inabilities for the same. its about 2 months till the complain is not resolved. every time they have different arguments. but now the customer care number is not connecting i. e. always in waiting state.

+6 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kamrup Metropolitan, Assam, 781005

*I have got the confirmation about receiving my application form with the order number as NO000004M8YQ on 26th of Aug.

*Launch a complaint on Jio Customer Care[protected] on 9th of Sept. Complain Number SR000001EYQE and the assure me to confirm about my complain within 48 hours but not yet get any confirmation about that.

*on 10th sept i have visit Jio Local Guwahati office asking about my sim status, they said it will activated within 3 to 4 days but nothing is happened yet.

OVER ALL RELIANCE KEEP THE SERVICE STANDARD...
WORST SERVICE

Sep 12, 2016

rajrasia's response yes

Sep 12, 2016

Akshay chandurkar's response my sim is not active 2 weeks plz on my sim and I RECEIVE 2 STARTING SMS AND I AM COMPLANT CALL CENTER BAT HIS NOT REPLY ME

View replies

A

Aradhya Jain

from Raipur, Chhattisgarh

Sep 19, 2016

Sir ji aap ki sim nahi mil rahi hai jaldi se hum ko sim de name. rajesh jain mob.no.[protected] sehore pin.466001 m.p.

M

mohnish dhirhi

from Indore, Madhya Pradesh

Sep 19, 2016

My jio num [protected] is activetd but internet and calling is not working... n unlimited plan also not activetd.. my mobile handset is samsung j7 but internet and callling is not working its says that u have insuficient balnce so plz solve my prob...

M

Mass Mahesh

Sep 19, 2016

My name is Mahesh form kochi My jio sim parched in 31/8/16 but todays 13/9/16 sim not active my jio mobile number [protected] my registered mobile number [protected]

A

asif asifvengad

from Mumbai, Maharashtra

Sep 19, 2016

There are 10 user in our locality main problem is poor signal .some time signal is down all of them affect this .some of them sim blocked at a period after that it active

A

Akshay chandurkar

from Indore, Madhya Pradesh

Sep 19, 2016

I am purchases my sim jio 2 weeks and his no active than ..
my alter net no. [protected] and my jio sim no ...[protected] plz active and vitrifying my sim

S

SKking

from Mathura, Uttar Pradesh

Sep 19, 2016

If there is shortage of sim card in MATHURA, then how the shopkeepers are selling at RS.500 (kindly tell me)this may be the case of black marketing.
The jio store owner donot have the sim from last month.And owner is also not answering the questions of customer.

Please resolve the problem

R

rajrasia

from Chandigarh, Chandigarh

Sep 19, 2016

Dear Sir/Madam

It is submitted for you kind information that the i have a coupon of jio sim .coupon number is [protected] but your distributor not given jio sim.please provide reliance jio sim to me as par as soon

Rajesh Kumar
Malout
Distt Muktsar
152107
[protected]

Helpful

Found this helpful?

7 Comments

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700017

Respected sir/maidam
This is to inform you that I Shahnawaz Anwar had purchased Jio-FI router and number is [protected] on 1st September 2016 but till now my number hasn't activated.
I am always trying to call the lady executive named Neha but they never received my call after selling device.
And I am also informed all the issue to the store Manager named Narayan Mahato and Ankan but they also not responding my phone.
After that I had lodged a complaint no SR000001JJBN and SR000001K22F but till now not respond any employee nor activate my Number.
So kindly check the problem.

View replies

H

Hardik Sheladiya

from Mumbai, Maharashtra

Sep 21, 2016

Dear Sir

I was purchased Jiofy on 05.09.2016

Their representative told to us this Jiofy activated after 5 days from purchase date but this device is not activated till now.

We are continuesly visit reliance digital store after that no reply from their side and They said server down and number are not generate.

I invested Rs. 2000

Reliance Digital Customer Care's response, Sep 22, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110045

Website: Consumer complaint.in

Went 9 to 10 times to get the jio sim, but the store owner is so bad in behaviour that every time he giving excuses like sim is not available, server is down, come aftet some time. He keep telling the people that we don't have sim card and to get the sim come at 9 am. When we approach there the store is closed. And after opening the store he told all cards are sold out.Please take a strong against him...

+1 photos

Sep 13, 2016

ajay rathod2121's response clling anthor mobile to busy tone in jio 4g

View replies

A

Amit 0786

from Chandigarh, Chandigarh

Sep 19, 2016

5dayes on this sim
Sim ABH tak start nahi hu hai

Sim not distribute and shop not open - Comment #2552480 - Image #0

P

pjsharma

from Gurgaon, Haryana

Sep 19, 2016

My name is Prakash Jyoti Sharma, from Guwahati. I bought reliance wifi device along with 1 sim card on 03rd Sept 2016 from Reliance Digital stores at Ulubari, Guwahati after checking my credentials and photograph.
However, till date even after elapse of 12 days the same is not activated

My application no is ASP00VE1MB

Reliance Digital Customer Care's response, Sep 20, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

H

Harshita Bhadoria

Sep 19, 2016

My no . is [protected] i was purchased before 1 month, but jio sim 1 day working then 4 days not working and always call 198 but no response .always so full network but no data connectivity no call any number.i feel very sad for this services .so what can i do .

R

Ramprasad Munagala

from Guntur, Andhra Pradesh

Sep 19, 2016

Dear sir, i have problem with out going calls to airtel voda bsnl (several times to call for one number) my number is [protected]

B

bhaiya@1234

Sep 19, 2016

My mobile no is [protected] is not activate since 1 month no msg are come on alternate number kindly check and reward me on my alternate number [protected]

J

jayesh2250

Sep 19, 2016

I bought jio sims around 2 weaks before @ not at reliance digital store, but still did not get activated.

Reliance Digital Customer Care's response, Sep 20, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

A

ajay rathod2121

from Bhavnagar, Gujarat

Sep 19, 2016

City mahuva no net work no speed in 4g

M

Mayank Ravi

from Delhi, Delhi

Sep 19, 2016

I had submitted my documents on 26 August and till today, 12 September, my documents had not been submitted. And there is no Network bar showing in my mobile.And there in No mobile number written on the back of the JIO sim packet

K

Kareem Shaikh

from Delhi, Delhi

Sep 19, 2016

Sir mere ko 14 din ho gya abhi tak teliverification nhi huyi sir is no ko [protected] teliverification kar dijiye gha sir please help me thankyou sir

B

Bhairu Sharma

Sep 19, 2016

My another number not active last 7 days & call drop problem

Helpful

Found this helpful?

10 Comments

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 49200

Hello... My name is rachit pamnani and i am from raipur... I got my jio sim few days back and i am currently running it in my one plus x mobile phone... The Internet speed at first was very good and had no problems but in the recent few days the speed has degraded very much and now it is difficult even to browse a page... I request you to kindly look into the matter... My address is turning point chowk, shankar nagar, raipur - 492009

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 431517

I went 9 to 10 times to get the jio sim, but the store owner is so bad in behaviour that every time he giving excuses like sim is not available, server is down, come aftet some time. He keep telling the people that we don't have sim card and to get the sim come at 9 am. When we approach there the store is closed. And after opening the store he told all cards are sold out.Please take a strong against him

View replies

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 19, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

R

Richa2016

Sep 19, 2016

Hi,

I went to Relience digital store number of time, but concern person are not responding at all. they are not providing sim. Sometime they say to come at this time etc.

And they waste time simply.
If someone is coming from office they should respond them na.

Thanks
Richa

Reliance Digital Customer Care's response, Sep 20, 2016

Dear Richa,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

J

Jeet Bughipuria Dhaliwal

from Srinagar, Jammu and Kashmir

Sep 19, 2016

My no is[protected] note activate 15 day plz activate my nomy no is[protected] note activate 15 day plz my no is[protected] note activate 15 day plz activate my no my nomy no is[protected] note activate 15 day plz activate my no

Reliance Digital Customer Care's response, Sep 20, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

R

Rakesh RT

from Mumbai, Maharashtra

Sep 19, 2016

Please take a look on it and remove a mail id from below number which i have received.

[protected]

Reliance Digital Customer Care's response, Sep 20, 2016

Dear Valued Customer,

We have forwarded your concern to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

L

Lokesharma

from Mumbai, Maharashtra

Sep 19, 2016

I have purchased jio sim on 2 sep 2016, it's being 10 days over, but sim don't activate yet, while I submitted my documents there but no response

Reliance Digital Customer Care's response, Sep 20, 2016

Dear Lokesh,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

P

prasantadhaunlia76

from Delhi, Delhi

Sep 19, 2016

My Jio SIM no.[protected] received on 3.9.2016 and tele verification has been completed on 7.9.2016. But till now i am not able to get any signal in my 4g Micromax smartphone. Kindly do steps to enable to use the SIM.

Reliance Digital Customer Care's response, Sep 20, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

N

Naren Banerjee

from Delhi, Delhi

Oct 22, 2016

My jio sim coupon no is [protected] and handset IEMI no is [protected]/01, when reached to my sim, they informed me the the sim is already issued to some one else. My alternate no is [protected] in which the OTP was generated to download sim coupon.

My request to block the jio sim isuued by misusing my sim coupon, and issue me afresh sim coupon for me.

Thanking you.

Naren Banerje
[protected]

I am complaining about the reliance digital store at AMBAJOGAI - Comment #2581339 - Image #0

I am complaining about the reliance digital store at AMBAJOGAI - Comment #2581339 - Image #1

Helpful

Found this helpful?

7 Comments

Post your Comment

Comment Guidelines

Address: 143101

I Am living in punjab. I am student studing in class plus 2. I need internet for my Homework . So I buy jio sim. But there is only 1 tower range in my area. So please make one jio tower in my area. So I study well.
My Area name =Kukrawala, Punjab
Pincode = 143101
Please place 1 tower in kukrawala.
Thanks Mr mukesh Ambani for Jio sim
Please make 1 tower in my area

Sep 11, 2016

Sûßhãjít XáHà's response .

Sep 18, 2016

Updated by Chhina2001 There is only 1 tower range in my home so please make one in kukrawala pin code 143101

View replies

S

San Kar

from Coimbatore, Tamil Nadu

Sep 19, 2016

I buy a jio sim till now no activation.and they not telling the status about that

i bought at
Reliance Digital Xpress Mini
No 42 F Iyyappan Complex,
Netaji Salem By Pass Road,
Dharmapuri - 636701

Date : 05/09/2016

they didn't response well.

Not getting range in area - Comment #2552499 - Image #0

Reliance Digital Customer Care's response, Sep 20, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

A

Alex Deepakumar

from Kangayam, Tamil Nadu

Sep 19, 2016

Sir i live in Nullivilai (Moolachanvilai) Kanyakumari District my Gio Number
[protected]. signal very low in present condition. please increase signal strength in this particular area.
thankyou

S

sanjeeb lima

from Bhubaneshwar, Odisha

Sep 19, 2016

Sir, i have jio sim from August month but the speed of net is extremely very slow so please look at this problem. my no is [protected].

S

Sûßhãjít XáHà

Sep 19, 2016

Sir, im using a lyf wind 5 handset & 2 problem of my fone out going sms and out going call .. why ? I have contacted jio care but no responses . Plz help . My jio no. [protected]

S

Shan1d

from Salem, Tamil Nadu

Sep 19, 2016

Hi,

I have a 4G enabled phone, Sony Xperia Z, Model no: C6603, and I tried to get the code for getting the Sim but the option of Get the new sim is not being shown itself. How can I get it?

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700006

Service of Incoming and outgoing calls of My Jio Mobile No. [protected] is stopped by the company from 15/09/2016 more over the new handset LYF WIND purchased on 03/08/2016 for Rs. 5500/- is also defective since I purchased it. Handset and Jio Sim was purchased from RAJ ELECTRONICS 314A, CHITTARANJAN AVENUE, KOLKATA - 700006. PH[protected].

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jalandhar, Punjab, 144001

I got a reliance jio sim on 25 august and then i got a message on 5 sep that congratulation for choosing jio but today its 19.09.2016 my jio sim [protected] is not activated its been a month but my no is not activated. Its too disappointing on a consumer part. I alws check my sim but its not activated. It does not select any network. Please look into this matter and activate my sim as early as you can.

View replies

A

as36140

Sep 19, 2016

I have got jio sim and i have availed the free 3 months offer and i have used it for a month and the experience was good
As compare to 3g but from today morning 8 am my met is too slow even slower then 2g please help me im fed up with this im thinking of breaking the sim please help me

S

SamratC15683

from Chennai, Tamil Nadu

Sep 19, 2016

Please note that i have get1 no sim from authorize dealer after submitting valid documents, after 12-15 days over but my sim has not activate yet, my name is Samrat Chatterjee & Jio Mobile number is [protected]

When i chase dealer for status he is not give me proper status, please help in this regard

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Sambalpur, Odisha, 768018

Hey i havnt used 4gb data bt download speed is even slower than 2g...nt even 30 kbps...wt use is jio u hav to fix this up...ur nt providing 4g speed...ur claims are proving wrong...wt r u for u are not providing download speed at all...youtube videos are not even playing in hd without buffering...sometimes 240p video also buffer a lot...and hell it sometimes even doesn't play them at all...your own apps doesn't play fast...jio tv also buffers a lot...streaming videos in high setting takes a lot of buffering time...and sometimes lower setting also buffers...so please fix this up fast...jio 4g is just name or what??????...provide 4g speed which you claim for...

View replies

J

janhit k

from Varanasi, Uttar Pradesh

Sep 19, 2016

Reliance Jio — Regarding gio sim

Acording to news paper

Downloading very slow - Comment #2552228 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Etawah, Uttar Pradesh, 206001

Sir u r jio office employee behaviour isn't good in etawah office i was 2times visited in office and asked about sims they don't give any information and behaviour was vey bad we are asked about sim they are saying asked from security guard but the guard isn't available i asked him again they said I don't tell you anything about sim go get the information of sim by yourself i m saying why you are not give information this isn't office...the talk was very annoying please take any action about this and also inform me on my phone no([protected])what you are do about my complaint

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kota, Rajasthan

Dear Sir, I am living in Kota, Rajasthan.
Here Reliance Jio sim is getting at Rs.400 and 500 in shop.
But Mr.Ambani said that Reliance Jio sim will get free for all Indian 4 G user.
Here Reliance digital store manager sell all the sim in hand of shopkeeper to corrupt money.
I request you to ...please solve this case and give as much as punishment to that corrupted manger.
JIO is the new change of this era. Here Reliance company started to give benefits to the Digital users. But corrupted manager is big issues of obstacles.

Aug 6, 2021

Complaint marked as Resolved

Sep 17, 2016

Updated by Lokeshamar41 Reliance head office, Mumbai, Maharashtra.

View replies

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 19, 2016

Dear Lokesh,

We would like to investigate the matter internally. Help us by sharing your contact details at http://bit.ly/RDCustomerCare Please be assured that your concerns will be looked in to on priority.

At Your Service,
Reliance Digital

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700033

My jio number is [protected] and order number is NO000007RTL0 received on 12th September 2016 but still jio number is not activated.
But when I am visiting reliance digital express mini PRINCE ANWAR SHAH ROAD, KOLKATA from where I get the reliance jio sim card on 29th of August 2016 and ask them for current status of my jio number they refuse to provide me any information regarding this.

Aug 6, 2021

Complaint marked as Resolved

View replies

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 19, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

roy88's [Complaint's author] reply, Sep 20, 2016

My contact number is 9836143446

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 20, 2016

Dear Valued Customer,

Thank you for providing the contact number. Our team will get back to you and provide necessary assistance.

At Your Service,
Reliance Digital

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh, 530032

Purchased one M2 modem with SIM on 15th July, Tele verification from my alternate number ( data only service ) is not fully completed. But since last two days it is saying your tele verification is over but while using the modem it is saying your data limit is over and for data only use do the tele verification by contacting [protected] . My Jio Sim Number is [protected].

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hisar, Haryana, 125004

Hello, i bought jio sim on 3 September and l have tele verified my jio sim on 14 September but after this verification they don't activate my number.
No internet and calling facilities are provided to me as per condition, sir i request you to please help in activation so that i can enjoy this scheme.

Rajat jangra
Hisar haryana
Jio number [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 395004

I Purchased Jio sim from bhatia shop, Bambawadi, Surat @ the time of purchasing sim They Told me the sim activated within 4 days and its my 26th day and till jio sim not activated. not yet they sold This sim @ Cost but on sim packet written "not for Sale". now a days they are told to customers that his sim also not to be activated what can they do. from the law what can i do?? Plz suggest!! now a days they also sold this sim @ Cost.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Barabanki, Uttar Pradesh, 212601

Network 4g is very low place Fatehpur .. I m using reliance which I purchased a month ago . 4g speed is very slow I m not able to do my official work .and when I use you tube etc it starts buffering it's very unusual .when reliance gives add they shows its more then enough ...but all this things are fake ...reliance is making fool it's network is worst then 3g or any other network

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560076

Website: google

My name manjunath, sir i got jio sim before 15 days back in reliance digital showroom in bannergatta road hulimavu gate bangalore76.after i given kyc document and bar code everything they have given sim for me that is [protected] and bar code is [protected], but its already over 15 days butt still im not get any sms any call from jio care and i have visited that showroom where i brought sim but they r not ready to give any information about my sim activation they have trieted like pool of me.so i would like to request you please i want to know why my sim still not activated and im not ready to lost my kyc document in that side, please if i want to know the status what should i do sir beacuse im trying to call all that toll free nuber and sent email also but there is no information, so please do some needfull for me.

thank you

Aug 6, 2021

Complaint marked as Resolved

Sep 16, 2016

Updated by bmanjunath05 my name manjunath, sir i got jio sim before 15 days back in reliance digital showroom in bannergatta road hulimavu gate bangalore76.after i given kyc document and bar code everything they have given sim for me that is [protected] and bar code is [protected], but its already over 15 days butt still im not get any sms any call from jio care and i have visited that showroom where i brought sim but they r not ready to give any information about my sim activation they have trieted like pool of me.so i would like to request you please i want to know why my sim still not activated and im not ready to lost my kyc document in that side, please if i want to know the status what should i do sir beacuse im trying to call all that toll free nuber and sent email also but there is no information, so please do some needfull for me.

thank you

View replies

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 19, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110086

Sir I visit reliance jio store many times I am tired but jio Sim is not given to me and staff member said Sim is out of stock and server down.so please help me to provide jio sim.Please solve my problem as soon as possible I am already customer of reliance use reliance number then firstly give the Sim to reliance customers.please take action fastly.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

R Sir Madam

I am Akshay kanpariyaWakle I have Deposit Last 26 Day ego My document But my sim not activate yet please update me and my frend are also same problem please resolved this problem
there is employ the tek form but we dont know the submit or not so please teak action this problem
Thanks
Regard
Akshay kanpariya. Plzz solve our problem shortly and this solution .

Sep 16, 2016

Updated by Akshay kanpariya Jio num . [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines