Reliance Jio Infocomm Complaints & Reviews

First, the apps to avail Welcome offer do not work on Jolla smartphone. It runs on Sailfish OS and supports Android apps through an emulator. The android version is JellyBean 4.1.2. The minimum requirements for the apps as mentioned in the description on Google PlayStore is android 4.0 and above. I managed to install the apps on my Jolla by sideloading; but on opening the apps it tells me to use a True4G smartphone; inspite of Jolla supporting the 4G bands in India on which Jio is functioning. Second, I own the OnePlus One and on Saturday, September 17th, I had downloaded both MyJio and Jio4gVoice apps from the PlayStore(becuase my phone is LTE only). After that I generated the barcode for the welcome offer within the MyJio app. I had been outstation for four days and had no internet connectivity. When I came back online on Thursday, September 22, the barcode was nowhere to be found within the MyJio app. I tried clearing cache, app data for both MyJio and Jio4gVoice apps and allso reinstalling them countless times since, but to no avail; opening MyJio app shows nothing, no barcode banner, only a banner to install all Jio apps at once; often the Install all button is also not visible beneath that banner. Thus. I am unable to avail the welcome offer for my LTE device. It seems, these apps are worthless and generating the barcode is useless. The worst apps and service I have ever come across on android. The worst apps on the PlayStore: just pices of crappy junk spamming the PlayStore. Very poor experience, not worth the hassle, phone battery charge, mobile/wifi data and time at all. Very disappointed. just speculating nightmarish services on commercial launch in 2017. Email sending from within the support site by filling up the form fails as well; customer care number for other operators only says congestion on dialling; to hell with you Jio. You and your goddamn services. And the worst part, when an email actually gets sent by manually using the customer care email id; immediately an auto-generated mail saying "Dear Customer,

We have been receiving overwhelming response to our Jio welcome Offer. Hence there may be some delay in responding to your query.

However if you want to know more about the Jio welcome Offer, please visit our website www.jio.com.

We thank you for your patience.

I am currently waiting in queue for jio sim in front of reliance digital express mini and the process here is too slow..

From last 2 day i dnt get network in my jio sim n speed of net is poor than 2G dn how u say its 4G its may gave very bad impression on new user
Also facing problm in calling plzz take it serous

Good morning, I want to inform u that Jio sims r not available in my city Gorakhpur in uttar Pradesh . So please kindly make it available
Thanking you
Toshit goel

Sim is not get yet activated.
I have made all the complaints, but not get a proper solution.


Please activate this sim.

Extremely unsatisfied with the calling performance...even normal calls can't be made...It's either coming that all network busy or its no audio.
Even your customer care people never picked my call even once.The phn keeps ringing and no answer comes.
Even people are unable to get connected to my phn.

Dear Valued Customer,

We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or[protected]From any other operator) and the team will assist you.

At Your Service,
Reliance Digital

Hi Sir,

In vizag Jio sims are not available, we have got coupon code but when we go to the stores they said that there is no sims available but they were selling through back door, could you please provide the sims for normal people

Thanks In Advance,
AjayKishore

My jio number is [protected], its been more than 3 weeks now and it is not getting signals. reliance store manager in kodigehalli bangalore has no idea why. even after keeping the call on hold for more than half an hour no customer care service help

Name : mkishore
wifi sim no : [protected]
email no : [protected]@gmail.com

wifi connected

but not coming net

please
already complaint
jio serivce cente

Sir i have bought two numbers [protected] and [protected] but from few days speed is worse please improve speed

Dear Chirag,

We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or[protected]From any other operator) and the team will assist you.

At Your Service,
Reliance Digital

Lol it willl take time, free mein mil raha hai wait nahi kar sakta kutte?

I think never active this sim because offer will close delay more then 18 days still no activation reliance jio sim

The worst network provider.a cheater that is cheating me .in spite of proper network area the service is not being provided properly.the network remains too busy to connect the call.thus we are being cheated.i m customer of jio advises not to accept it.

Whenever i call a number, it says "all lines to this routes are busy."
Unable to make calls
Slow internet

Dear,
Jio team
I hv purchased sim 10 days ago from a store, my coupon code was [protected], , 4 days ago I got my number which is [protected] but still sim has been not activated.. when I'm dialing on 1977 to verify call is automatically ended. Plz activate my sim card as soon as possible.

I have a lyf flame 6 phone.Download speed is not good why. i get only 30-50 kbps speed only. this is 4gLTE. this speed is't good for 4g LTE. I don't think so this is 4g LTE. Please tell me about jio download and upload speed. how much is he? how much downlaod data are you giving us?
per/day/basis please reply fast...

Sir, my data plan start but calls are not starts yet. My gio no. Is [protected]. Please do something sir...

My jio. No. is not getting verified as I dial 1977 from my no. The call is immediately ended .no call is going.my unlimited plan is also not getting verified. I am so angry about this because customer care is not attentive towards this pronlem.

Dear Priya,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Dear Priya,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number at the following link - http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital

I had purchased JioFi 2 for Rs 2899/- on 20/08/2016 & not opened yet.But RelianceDigital refuses to replace with new JioFi with decreased rate of Rs 1999/-. The SIM offered with JioFi2 has not also activated yet. Reliance Digital Executives are not listening to me.

I got jio4G sim on 26th aug from reliance store but still it is not yet activated.I gave a complaint to jio care for which they gave me a complaint no. SR000001FSXO and said that it will be solved in 48 hours.8days have been passed but still it is not yet activated .My jio no. is [protected]

Dear Valued Customer,

We would like to investigate the matter internally. Help us by sharing your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital