Hello jio team,
This is nagaraju, i bought jio sim card on 26th september 2016 form “reliance digital xpress mini”
Almost 7 days crossed, till now my sim card was not activated, i approached the above mentioned “reliance digital xpress mini stores” many times. But i didn’t receive proper response from them. They are not even considering to check my caf form status. I never seen such service from other service providers. Normally sim card will be activated within 4 hours. I understand due to high demand it may take some time. But 7 days is not normal. I’m a fan of jio but due to this service am really frustrated, my main concern is why the reliance retailer not able to check the caf status or not able help me in this card activation.
I have provided my jio sim card details for your reference. I want it to be activated asap. Else help me to get back my address proofs details.
My jio number:[protected]
Iccid:[protected]
Imsi:[protected]
My alternative number:[protected]
Aug 6, 2021
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
Apologies for the inconvenience caused. Our team will contact you and provide a resolution.
At Your Service,
Reliance Digital