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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 317

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V
Vikas Jas
Sep 15, 2016
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Address: 184141
Website: Reliance jio

I purchased lyf flame 8 with sim number [protected] on 02 sep 2016 which is not activated yet. I asked the dealer Rishi samba(j&k) for the reason bt no positive
responded yet. Pl do something or I will go to the consumer court for this harrashment. You got so much good brand and also introduced this Jio for the betterment of India. Pl don't spoil name of Rel
+1 photos
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    rarora595
    from Gurgaon, Haryana
    Sep 15, 2016
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    Address: Karnal, Haryana, 132001

    Dear sir,

    i have purchase sim card jio number [protected] on 23rd august but till date
    not active i am asking distributor again and again but not response and my complaint no SR00000198U3 but no response please tell me any problem due to my aadhaar card and my picuture and i have not recived any call for your end so please rectify the problem
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      S
      Shijith TP
      Sep 16, 2016
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      Address: Kannur, Kerala, 670671

      I have taken jio sim on 25th august 2016.now it has been about 20 days after sim taken. I didnt get any message regarding sim activation. My sim not activated yet. I cant wait anymore for this irritating thing. The company has said sim will be activated within 3 days. Now it has been about 20 days. Please do something. Many people faces the same problem.
      Jio number: [protected]
      Contact number: [protected]
      Name: shijith tp
      Place from where sim is taken: thalassery jio care
      Sir, i am using jio sim on lyf mobile it's work good.but it' is 15 days very slowy net speed so you have help
      When i purchase new sim of 4G its getting good speed after 20 days its getting worst speed ever in comparison of any operator...its showing 10 kbps...and your complaint centre number is also worst...not feel good...bad service ever i have get in telecom.
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        P
        Prince Aarav
        Sep 15, 2016
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        Address: Ambedkar Nagar, Uttar Pradesh, 224190

        I have a Gionee p5L. I purchased a jio sim before 1 week but download speed is not good why. I get only 30-50 kbps speed only. This is 4gLTE. This speed is't good for 4g LTE. I don't think so this is 4g LTE. Please tell me about jio download and upload speed. How much downlaod data are you giving us?
        per/day/basis please reply fast...
        सर, हमारे गॉव में नेटवर्क की बहुत prob. है. नेटवर्क बार बार छोड़ देता है. आैर नेट की speed भी 30-50 kbps ही रहता है, जबकि ये 4g network है. सर जल्दी ही नेटवर्क की समस्या को दूर कीजिए..
        +1 photos
        Hloo, I bought the jio sim 1 week before.. till now i didnt received the message confirmation stating my jio sim.mobile number. For some of my friends it got activated. Please look for it.
        My number submitted during purchasing of jio sim is: [protected]
        State:tamil.nadu
        My internet doesnot work.goes out of service for 5-6 hours everyday and then cmes back.nonone picks upp the phone at customer care number.action should be taken
        No.[protected], order no.No000005h44o, name-sudhir mohapatro.I have received sim on 31.08.2016 from jio office, rayagada, odisha but till date it has not activated.I have complained for this at jio office but action not taken by the employees till today.Please take necessary action.
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          N
          Naresh King
          from Mumbai, Maharashtra
          Sep 15, 2016
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          Address: Vadodara, Gujarat, 390019

          Dear sir,
          I am give all document to Jio digital on 07/09/2016, but still date i am not received SIM of Jio. They told that SIM out of stock, If Sim coming then I will Call.
          Today 9 days completed. They collect all document from customer, but not give SIM...

          Please Solved The Problem...

          I am waiting for Replay.
          Email Id: [protected]@gmail.com
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            sachin3170
            from Delhi, Delhi
            Sep 16, 2016
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            Address: 110051
            Website: www.jio.com

            Dear Sir/mam

            This is to inform you that I purchase a Reliance Jio Number [protected], it is still not Activate

            It's about 1 Month, documents already provided to Jim Customer Care (Aadhar Card & Photo) But Still Not Working .

            so please look in to this matter & resolve the issue on urgent basis ..

            Sachin Bhardwaj
            Mobile No – [protected] & [protected]
            [protected]@gmail.com
            Sep 20, 2016
            Updated by sachin3170
            Please Provide the status its still pending ..
            Sep 22, 2016
            Updated by sachin3170
            Please Provide the status its still pending
            Sep 22, 2016
            Updated by sachin3170
            Waiting for any response ..
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              S
              Sandy21
              from Noida, Uttar Pradesh
              Sep 15, 2016
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              Address: Ghaziabad, Uttar Pradesh, 201204

              I have a Samsung galaxy j7 phone. I purchased a jio sim before 2 week but download speed is not good why. i get only 30-50 kbps speed only. this is 4gLTE. this speed is't good for 4g LTE. I don't think so this is 4g LTE. Please tell me about jio download and upload speed. how much is he? how much downlaod data are you giving us?
              per/day/basis please reply fast
              Sir i purchase one Jio sim from your company ICCID[protected]
              IMSI [protected] THE BARCODE [protected] i purchase the sim very difficult and very interesting but till not activated please take necessary action it
              Reliance jio ke sim card ke liye 25aug ko nam likhwaya tha moradabad me wo bar bar bol rhe he abhi sim card nhi aa rhe itna time kisi ke pass nhi jo baar baar waha jye sry but ab mujhe apka jio sim nhi cahiye bsnl he kafi he humare liye..
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                V
                vime1318
                from Rajkot, Gujarat
                Sep 15, 2016
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                Address: Vadodara, Gujarat, 390011
                Website: Relaince Jio

                Dear Sir,

                With reference to the above subject, I had managed to get two sim cards of Reliance Jio on 29/08/2016. The Sim numbers are [protected] / [protected]. These Sims were then activated on 11/09/2016. As per the "PREVIEW OFFER", I should get to access free Unlimited 4G Data till December 2016. But after surfing of 2GB, I am getting a massage that " You have exhausted your account balance / Credit Limit - Prepaid User / Recharge & Postpaid Users /Recharge". I had called the customer care no. "198" about 15-20 times, but I didn't got a single response from your end.

                I would like to know, when I will get free 4G data till December 2016????? Is Reliance making fool in name of Free 4G data till December 2016 to all!!!
                Same problem with me... But I don't know whts d problem same message show in my browser. If anybody have solution so pls rqst to you provide ASAP.

                Message showing Balance Exhausted - Comment #2549701 - Image #0
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                  A
                  Aarif Sharif Kadiwal
                  from Ahmedabad, Gujarat
                  Sep 15, 2016
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                  Address: 385210

                  Please activate my sim please 15 deys se waiting kar Raha hai please my jio no.[protected]my.no.[protected]
                  +1 photos
                  Sep 15, 2016
                  Updated by Aarif Sharif Kadiwal
                  My sim not activated my Mo.no.[protected]
                  [protected] alternet my number and my jio sim no. [protected] and i am purchases my sim 2 weeks and no active my sim peace active my sim jio sim and action my complaint i call call Center not Spencerian my complement plz start my sim
                  The attitude and behaviour of jio distributor at sadar branch jhansi is very rude and lacking customer orientation in totality. Moreover they are just delaying the date of sim delivery on every visit. What is the check company is having on the diatribution ??
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                    P
                    pawan saket
                    from Indore, Madhya Pradesh
                    Sep 14, 2016
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                    Address: Rewa, Madhya Pradesh, 486661

                    Dear,
                    Sir my sim([protected]) is activate on an 7 September, after 9 september my bucket data is exhaust which was 2 GB, now I am not able to use internet in this number .
                    I am goes of retailer where I take Jio connection many time and complain my complaint but he can't solve yet now .
                    Kindly solve my problem.
                    Your
                    Pawan saket
                    Mo.no.[protected]
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                      S
                      Sanjoy khatua
                      from Delhi, Delhi
                      Sep 14, 2016
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                      Address: Kolkata, West Bengal, 700100
                      Website: www.jio.com

                      This is inform to u that actually I've complaint about regarding of my Reliance Jio sim
                      [protected], Last two ✌ days ago I've huge problem unable to use data & voice properly why I don't know!??? When I've tried to call any number I've got error prompt in maximum time ⌚ and data was very slow ⛚ below 3g...

                      Here with I would like to forward you some shocking facts about the Reliance Communication Customer Care .. And would like to tell you that, it's the worst ever I had such customer service experience and frustrated with your horrendous service..I congratulate you on successfully delivering pathetic and a disgraceful service to a daily basis of GOLD customer however I've tried to called 198 from my Jio Sim but 30mints over still continue IVR but I'm not talk no more representative, why u guys are totally working very delay???So, u thinking so that i'm not a valuable customer for your end!👿👿👿

                      Please look into matter immediately and resolved this issued as soon as possible and call 📞 back my number 🔢..

                      Regards,

                      Sanjoy Khatua

                      [protected]
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                        N
                        Narayanan Ravindran
                        from Sivagiri, Tamil Nadu
                        Sep 14, 2016
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                        Address: 609003

                        Hi team,
                        I gave my documents for jio sim on 30/08/2016 and got the jio sim, but still there is no network in my sim.

                        I visited reliance store, the local dealer from which i bought the sim,
                        But there is no positive response, they are harassing too much, i got frustrated.
                        Please solve the problem and don't spoil the name of new brand ("jio").
                        Name; n, ravindran
                        Jio no; [protected]
                        Al no;[protected]
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                          O
                          om_chaubey
                          from Chennai, Tamil Nadu
                          Sep 14, 2016
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                          Address: New Delhi, Delhi, 110062

                          Hi Team,
                          I gave my documents for Jio SIM on 2nd September (Friday) and got the Jio SIM on Friday, but still there is no network in my SIM.

                          I visited Reliance Store, the local dealer from which I bought the SIM,
                          But there is no positive response, they are harassing too much, I got frustrated.
                          Please solve the problem and don't spoil the name of new brand ("Jio").

                          Name: Om Prakash chaubey
                          Jio M No: [protected]
                          Alternate Mobile No: [protected]
                          E-mail id:om.[protected]@fareportal.com
                          Sep 19, 2016
                          Updated by om_chaubey
                          Hi Team,

                          Any feedback on this ?

                          Thanks,
                          om Chaubey
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                            Ajju Ajju
                            from Chennai, Tamil Nadu
                            Sep 14, 2016
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                            Address: Bangalore, Karnataka, 560004
                            Website: Reliance jio

                            Sir
                            i have purchase jio sim in reliance store in vokkaligara bhavan bangalore on 05/09/2016
                            And ve have recieve my document check up message also on 12/09/2016
                            But we have not recieve message again
                            My jio no.is [protected]
                            My alternate no is [protected]
                            Plz check and what the problem solve me
                            I have submit my aadhar card and pan no

                            Thank you
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                              Tanveer Beg
                              from Parasia, Madhya Pradesh
                              Sep 14, 2016
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                              Address: Tikamgarh, Madhya Pradesh, 472001

                              I have installed Jio app and found bar code [protected] and submitted with my documents - Aadhar card copy, 2photo at retailer code [protected], Tikamgarh (Madhya Pradesh ) on 31st August 2016 with deposit of 300 Rs. For sim.

                              He give me sim no [protected], it is not working till date, today when I went on shop, he returned my documents, and abused us.

                              Then what can I do now? Plz help us to find my sim.
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                                S
                                sthakur91
                                from Mumbai, Maharashtra
                                Sep 14, 2016
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                                Address: Hyderabad, Andhra Pradesh, 500092

                                Sir,

                                My name is Susheel Thakur and iam from Hyderabad. I bought reliance wifi device along with 2 sim cards on 28th Aug 2016 from Reliance Digital stores at Attapur, Hyderabad.

                                I submitted all relevant proof of address like driving licence, PAN Card, electricity bill. Since then not less than 3 times i've been to Reeliance Digital store at Attapur Hyderabad. Telangana state.

                                I request full refund of device cost for Rs 2900/- as i am fed up following up wit your customer service staff who were rude to me and md. Sohail store manager ask me to do what ever i want ...this is no where i expect from reliance. Iam British citizen with OCI and iam going to International consumer rights protection cell and Consumer Court Hyderabad to register a formal complaint unless i get favourable response in next 72hours.

                                I can be contacted on my mobile. I urge discplinary action against your staff and store manager at Attapur, Hyderabad.

                                Thanks
                                Susheel Thakur
                                Mbl:0091-[protected]
                                I have received a message that your data has been reduced...why it can be means I have offer for three months which is not yet completed...why it can happen like that ...it's disgusting man ... Mukesh Ambani sir this not fair..
                                Reliance Digital Customer Care's response, Sep 16, 2016
                                Daer Bineswar,

                                Please call on the Jio toll free number - 1800-88-99999 and the team will help you.

                                At Your Service,
                                Reliance Digital
                                I have reliance jio sim one month ago its network very slow like 2g .i want to change this network
                                Reliance Digital Customer Care's response, Sep 16, 2016
                                Dear Shivam,

                                Please call on the Jio toll free number - 1800-88-99999 and the team will help you.

                                At Your Service,
                                Reliance Digital
                                RE: Reliance Jio — No activation of sim and jio wifi device

                                Dear Valued Customer,

                                We regret to know of your unpleasant experience and assure you that your concern is being addressed on priority.

                                At Your Service,
                                Reliance Digital
                                Reliance Digital Customer Care's response, Sep 16, 2016
                                Dear Valued Customer,

                                Your complaint has been registered with us and here is the complaint number - 700152367 for future reference.

                                At Your Service,
                                Reliance Digital
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                                  makrathore
                                  from Indore, Madhya Pradesh
                                  Sep 14, 2016
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                                  Address: Indore, Madhya Pradesh, 4520016

                                  I purchased LYF Wind 6 with Reliance Jio Sim from Local Mobile Store Indore on 03/09/2016. They submitted my Reliance Jio Form. they give me sim [protected] and tell us sim started in 2-3 days . but i didn't get any confirmation message on my alternate number [protected]. so kindly activate my jio sim. when i call reliance store they not receive any call, and when i call customer care hey also not received.and also [protected]@jio.com not responding

                                  do needful as soon as possible.

                                  Thanks n Regard
                                  Mahendra Singh
                                  Sep 14, 2016
                                  Updated by makrathore
                                  Dear Sir,

                                  I have purchased new LYF Wind 6 Mobile with Jio SIM dated[protected] from Local Mobile Store at Indore MP.

                                  Till time SIM is not activate i have tried to call Jio toll free number but no answered.

                                  So i request to you please look into this mater and resolve ASAP.

                                  Thanks & Regards

                                  Mahendra Singh Rathore
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                                    rahul122487
                                    from Thiruvananthapuram, Kerala
                                    Sep 14, 2016
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                                    Address: Ahmedabad, Gujarat, 382405

                                    I gave my documents for jio sim on 5th september (Monday) and got the jio sim on saturday, but still there is no network in my sim.

                                    I visited reliance store, the local dealer from which i bought the sim, i complained at complain number of jio and also wrote at [protected]@jio.com.

                                    But there is no positive response, they are harassing too much, i got frustrated.
                                    Please solve the problem and don't spoil the name of new brand ("jio").

                                    Name: rahul tomar
                                    Jio sim no: [protected]
                                    Alternate mobile no: [protected]
                                    E-mail id: [protected]@gmail.com
                                    Sep 15, 2016
                                    Updated by rahul122487
                                    This is my 4th complain and I didn't get any productive response.

                                    I gave documents for Jio Sim before 10 days and I got the Sim but there is no network in the Sim.

                                    I called at Jio Customer Complain Number and they replied that my documents were not submitted,
                                    then I share name and contact number of Jio's salesperson who took my documents.
                                    Then they said that this facility is not in their system and they can't do anything, simply I had to wait.

                                    Very unfriendly service, irresponsibilities, poor process speed. A Trap on the Name of Free.

                                    Name: Rahul Tomar
                                    Jio No: [protected]
                                    Alternate No: [protected]
                                    E-mail id: [protected]@gmail.com
                                    Complaint No: SR000001GX87
                                    Sep 15, 2016
                                    Updated by rahul122487
                                    My sim is still not activated even i file many complains and attempt all that which i can.

                                    Jio team you won, i lost.

                                    My decision was really a bad one to buy the jio sim.

                                    Name: rahul tomar
                                    Jio no: [protected]
                                    Altrnate no: [protected]
                                    Complaint no: sr000001gx87
                                    Order no: no000008eyzi
                                    E-mail id: [protected]@gmail.com

                                    Still want any detail???
                                    Sep 17, 2016
                                    Updated by rahul122487
                                    My problem solved.
                                    Thanks Team Jio
                                    It is a bad my internet speed is very low
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                                      samdeesh
                                      from Delhi, Delhi
                                      Sep 14, 2016
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                                      I have purchased one mob set from m/s lavish comm kaithal inv no 1096 dt 10/9/2016 for rs 4600/-. But the sim has not been activated by the dealer till date. When i confirm from local office it was informed that sim code has already been used by some other person. It is very harassing & furstrating like the company of your reputed. Pl do the needful & oblige. Varsha alt mob no - [protected]
                                      Hey there, i have been visiting jio center regularly since 7 days now for sim but they said there is no sim available for next 2 weeks and if you want you can purchase one from black but you have to pay extra money.Please tell me that this issue will be solved in no time.
                                      Thanks.
                                      More than 10 days have been passed and my reliance jio sim card is still not activated my number is [protected]
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                                        Aslamayasha
                                        from Delhi, Delhi
                                        Sep 14, 2016
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                                        Address: 110066

                                        I Bought JIO sim no.[protected] before 03 weeks ago from authorised sim vender. But lapse 03 weeks my sim not activated so far. No any phone call connected to coustmer care. I am unhappy for buy this. please do needfull action.
                                        My Name is Aslam Ahmad. I am belongs to delhi. My alternative mobile no. is [protected] for any tele communication.
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