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Complaint reg- Recharge unsuccessful but balance deduct from my bank account
Arshi Ansari18:58
To [protected]@jio.com, jioworld.[protected]@ril.com
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Dear Jio team,
This to inform you that the we are your jio prime member from the date of 25.03.2017 and my JIO Number is [protected]
Today i am going to recharge option with paytm site as per paytm record my recharge is successful but recharge status is from Jio Waiting for operator confirmation.
Further, I request you to please confirm my recharge of RS.303/-
Hence; go through the below recharge details.
Replay awaited
Regards
Arshi Ansari
Your Jio User
[protected]
Search for a Product, Brand or Category
Paytm Wallet
Rs 0.00
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ARSHI AARA
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Order No :
[protected]
Order Total :
Rs 30331 Mar '17 10:33 am
Product Description
Status (All)
Quantity
Price
Recharge For Jio [protected]
Your transaction is successful.
Waiting for operator confirmation
1
Rs 303
Arshi Ansari18:58
To [protected]@jio.com, jioworld.[protected]@ril.com
Quick replyReply AllForwardDeleteActions
Dear Jio team,
This to inform you that the we are your jio prime member from the date of 25.03.2017 and my JIO Number is [protected]
Today i am going to recharge option with paytm site as per paytm record my recharge is successful but recharge status is from Jio Waiting for operator confirmation.
Further, I request you to please confirm my recharge of RS.303/-
Hence; go through the below recharge details.
Replay awaited
Regards
Arshi Ansari
Your Jio User
[protected]
Search for a Product, Brand or Category
Paytm Wallet
Rs 0.00
No Items in Your Bag
ARSHI AARA
Home/
Contact Us/
Tickets
Help us understand your concern
Please select your order
Back to Orders List
Order No :
[protected]
Order Total :
Rs 30331 Mar '17 10:33 am
Product Description
Status (All)
Quantity
Price
Recharge For Jio [protected]
Your transaction is successful.
Waiting for operator confirmation
1
Rs 303
Dear sir
i vinod singh recharged my jio no [protected] on 7/3/17 for jio prime through jio mony via my debit card.
but the transaction got failed and money was debited in my account.and i was not subscribed to jio prime.
i have called your customer care several times.your customer care are pathetic .they keep on asking to contact bank and told me to get transaction id.
i had contacted bank they have said that there is no such transaction id for such transaction.
Replay awaited
Regards
vinod singh
i vinod singh recharged my jio no [protected] on 7/3/17 for jio prime through jio mony via my debit card.
but the transaction got failed and money was debited in my account.and i was not subscribed to jio prime.
i have called your customer care several times.your customer care are pathetic .they keep on asking to contact bank and told me to get transaction id.
i had contacted bank they have said that there is no such transaction id for such transaction.
Replay awaited
Regards
vinod singh
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i mahendra singh pal recharged my jio no [protected] on 6/3/17 for jio prime through jio website via my debit card.
but the transaction got failed and money was debited in my account.and i was not subscribed to jio prime.
i have called your customer care several times.your customer care are pathetic .they keep on asking to contact bank and told me to get transaction id.
i had contacted bank they have said that there is no such transaction id for such transaction.
the problem is from jio server not bank server.
i am attaching payment proofs below