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Religare Enterprises Complaints & Reviews

4.1
Updated: Jan 11, 2024
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Religare Enterprises reviews & complaints page 2

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V
V seth
Feb 23, 2021
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Respected sir.
I was the employee of Religare securities ltd. My designation was back office. I had resigned from the company in 2011. And now I have raised the complaint for my PF withdrawal through mail and already sent the hardcopy for the same 4 months ago and I have already sent the mail reminders in between but there is no positive response yet and my PF is still pending. It's my humble request to please avail my PF. I need urgent.
My employee code- 46907
Email id- vishal.[protected]@gmail.com
Thank n regards.
+2 photos
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    Rajivbarmi1995
    from Mumbai, Maharashtra
    Nov 9, 2020
    Resolved
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    Dear sir/mam,

    I have buy a health policy from your company on 8th oct of Rs-4054 /- But due to some reasons i don't qant to continue this policy. Kindly cancel my policy and refund my total amount as soon as possible. Mail sent on company's support mail id but not getting any revert at the other end. Worst service.

    Policy no[protected]
    Member id[protected]

    Thanks
    Rajiv Kumar
    Mobile-[protected]
    Nov 9, 2020
    Complaint marked as Resolved 
    Refund the total amount into my credit card. Company want a reason for cancellation i already mention this into mail. Kindly process the refund and cancel the policy asap.
    Religare Enterprises customer support has been notified about the posted complaint.
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      gargee123
      from Bengaluru, Karnataka
      Sep 21, 2020
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      Religaare did a illegal t + 5 transaction on my trading account without informing me or my relationship manger. Because of that i faced a loss of 19 000 rupess inr. Moreover they should be choosing some profit making shares to get the margin amount, or the share which the customer got from their margin amoungt. But they intentionally sold a heavy loss equity because so that i get a heavy loss.. This shows how much they care about theit existing customers. This company should be banned. Its the worst brokerage company i have ever seen in india. Moreover they have given me the phone number of the rm and he told that he dont know anything about the transaction. So basically these transactions were done illegally winthout informing me or the rm. Please compensate the loss which i faced because of this illegal transaction. My id is gn1239
      Religare Enterprises customer support has been notified about the posted complaint.
      Verified Support
      Sep 28, 2020
      Religare Enterprises Customer Care's response
      Dear Ms. Dutta,

      This is in continuation to our e-mail and subsequent telephonic discussions held with our official regarding liquidation of 23 shares of L&T happened on 18.09.2020.
      We wish to re-iterate that it has been made mandatory for trading member to liquidate any unpaid securities on T+5 day in order to recover client dues and intimation with regard to above changes was sent to you at your registered email id through e-mail on 22.02.2020, receipt of the same has also been acknowledged by you during the discussion with our official.
      Please note that your equity trading account was in continuous debit against the position created by you through your own login on 10.09.2020 and intimation with regard to the same was given to you in due course through SMS on your registered mobile number as well through margin statement on your registered e-mail id
      However since the debit was not cleared hence we were constrained to liquidate the position on 18.09.2020 in order to recover the debit.
      Further, as regard to your concern regarding selecting share to liquidate to recover the dues, we would like to state that liquidation is system driven process and client’s positions is subject to liquidation based on parameters which is combination of the client portfolio, market volatility/scrip volume etc..
      Also, during the discussion with our official you were also offered to reinstate the positions as the price of share was running at lower than the liquidated price however you chose otherwise.
      In case you require any assistance in the matter, you may get in touch with our official at +[protected]/ +[protected]Monday to Friday between 9:30 AM to 6:30 PM - IST) or write to us at [protected]@religare.com or [protected]@religare.com.

      Warm Regards,

      Religare Broking
      Oct 01, 2020
      Updated by gargee123
      Hello,

      Religare please dont fool other people by telling lies. When did you offer me to reinstate the positions .
      Please let me know the timing of the call or any records for the same. The Phone number of the RM which you gave, he dont know anything about my account and dont know about the transaction that happenned illegally on my account. when he checked a lot, he came to know that the transaction has happenned in some part of kolkata, which is not my branch . if you care so much for your customers, you could have informed about the T+ 5 some 2, 3 days back only. You cannot just send one message to the customer at 6am and do the illegal transaction at 9:30Am the same day. this is inhumane.Also you had the intention to destroy customers capital amount. and you manually targetted that share where the customer is already facing a huge loss . You could have squared off that share where customer used your margin amount and is there was any other loss to be recovered, then you square off some other share. The entire activity was completely illegal and inhuman . Please someone let me know how to report these guys and file a case against them in court.
      Oct 01, 2020
      Updated by gargee123
      Religare, I need the call records which shows that you offered me to reinstate the positions as the price of the share was running lower than the liquidated price. Failure of which, i will drag you to court and please I request all the public and rrespected officials of the consumer court to ban this brokerage firm ASAP. They are sitting just to loot their customers
      Oct 01, 2020
      Updated by gargee123
      to reinstate the position, I need the entire amount which I lost because of you guys. the price at which you sold the 23 LNT shares plus the av price at which I bought LNT. Then only I can reinstate the same. there was a loss of 12000 which I would never have done. My average buying price was 1450 and you sold the share at 900. so there was a loss of 550*23=12650. Please return this amount ASAP
      then only I can reinstate the share back.
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        A
        Aeem
        Jun 30, 2020
        Resolved
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        Address: Unit no.604-607,6TH fLOOR, Tower C, Unitech Syber Park, Sector 39, Gurgaon-122001
        Website: [email protected]

        I renew the policy on 23rd march 2020.

        Before renewal i ready inform to religare representative that i want to add my gst no. But she informed me that please do renewal first & then invoice copy mail back to me with your gst no.

        I did the same & mail to her on same day with gst no. For update in gst.

        But she didnt reply my mail after many reminders.

        After that i mail to customer support mail id"[protected]@religarehealthinsurance.com. For the same. They replied me that you have to inform me in a same month. It will be not possible now.

        But i already mail on the same month & day.
        Aug 5, 2021
        Complaint marked as Resolved 
        Religare Enterprises customer support has been notified about the posted complaint.
        Good afternoon, Aeem! We are raising this with the concerned team and will get back to you shortly. Your patience is appreciated.
        We regret the inconvenience you’ve experienced, Aeem!
        In order to serve you better, please help us with registered contact number/policy details so that we may assist you further in resolving your concern.
        Hi Aeem, as communicated earlier we request you to send us your contact details or write to us at [protected]@religarehealthinsurance.com and our team will assist you.
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          Yadav Guddi
          Jun 28, 2020
          Resolved
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          Claim no.[protected] policy no : 17134219

          I admitted in hospital for 4 days
          My hospital bill aprove cashless by future generali.
          After discharge i claim in religare my pre and post bill and hospital daily cash add-on plan i pid extra for this.

          My claim rejected by religare.
          As per irda i can claim for pre and post and hospital daily cash.
          But religare not accept my claim.
          Aug 5, 2021
          Complaint marked as Resolved 
          Religare Enterprises customer support has been notified about the posted complaint.
          Good morning, Guddi! We understand how frustrating this can be. Your concern has been raised to our team. Rest assured, we will get in touch with you shortly.
          Yadav Guddi's [Complaint's author] reply, Jun 29, 2020
          If you give me proper region why reject my claim. I accept.
          But given your region I can't accept.
          Because your claim not understand my Policy benifit.
          Without check my Policy benifit my claim rejected.
          I not claim for hospital bill.
          Because this bill already paid by future generali.
          But I can claim for my additional benefits for daily allowance benifit.
          I paid extra premium for this
          Good afternoon, Guddi! We regret to inform you that the referred claim has been denied in accordance with policy terms & conditions. For any clarification on the same, kindly write to us at [protected]@religare.com with a policy/claim details basis which our concern team will further assist you in resolving your concern.
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            Yadav Guddi
            Jun 27, 2020
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            I holding religare policy with daily hospital cash rider.
            I paid extra amount for my hospital cash benifit.
            My hospital claim cashless aprove by my other health insurance company. But when i claim in religare for hospital cash religare reject my claim.
            Policy details attached
            Religare Enterprises customer support has been notified about the posted complaint.
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              Yadav Guddi
              Jun 27, 2020
              Resolved
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              claim rejection

              Address: Malad East Mumbai

              Number one cheater company religaer health insurance.
              I request to all don't buy any policy form religare they given wrong information as time of buy policy.

              I holding religare health insurance with add rider daily hospital cash benefit.
              And future generali health insurance policy also.
              I admitted in hospital and cashless claim aprove by future generali.
              After discharge hospital. I claim to religer...
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              R
              Rajivbarmi1995
              from Mumbai, Maharashtra
              Jun 7, 2020
              Resolved
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              Hi.. My name is rajiv kumar. Last year i buy a religare health insurance policy through indusind bank. On 22 may 2020, is my renewal date of health policy. I already inform to the executive who are calling me for renewal. I inform to the executive i don't want to continues this policy on starting of the may month.
              But on 19th may i received a message of alert:rs.8562.00 spent via credit card xx1539 at religare health insura on[protected]:01:57:19 without pin/otp. Not you? Call [protected].

              Debited from my account without any intimation. Such a fraudest company. I raise the request before 15 days ago but still now not receiving any amount. Kindly refund my total amount asap.
              Policy number[protected]
              Thanks
              Rajiv kumar
              [protected]
              Aug 5, 2021
              Complaint marked as Resolved 
              Religare Enterprises customer support has been notified about the posted complaint.
              Hi Rajiv, kindly share your policy no/contact details to enable us look into the same and address accordingly. Regards, Team Religare Health Insurance
              Hi Rajiv, as communicated earlier we request you to DM us your contact details or write to us at [protected]@religarehealthinsurance.com. You can also reach out to us at[protected] and[protected] and our team will assist you.
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                Umesh Chander Soni
                Jun 2, 2020
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                Address: Unit no 604-607, 6th Floor, Tower C, Unitech Cyber Park, Sector 39, Gurgaon – 122001
                Website: www.religarehealthinsurance.com

                Dear sir/mam,

                After doing too much followup with religear health insurance i have to file a complaint bcoz of no solution.

                Religare health insurance
                Claim no : 80379434
                Policy no[protected]

                My mother was admitted in hospital for tkr treatment on 19 feb 2020 at 12:30 pm in afternoon.

                And at the time of discharge they decline & complete amount i had to pay from my pocket.

                I made a claim for reimbursement and sent all the required original documents by dtdc courier vide ref no. Z14927325 on dated 25 feb 2020 to religare health unit no 604-607, 6th floor, tower c, unitech cyber park, sector 39, gurgaon – 122001 it's more then 70 days.

                They guys keep on rejection my claim because of stupid reasons, i have summited all the proof by email and also upload relligare mobile application with ref no.
                (Cw[protected]) but my claim has been not approved till date".

                I contacted all the concerned person, grievance cell etc but my case is not resolved.
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Religare Enterprises customer support has been notified about the posted complaint.
                Jun 03, 2020
                Updated by Umesh Chander Soni
                I'm trying to last fifteen days, but the manager say tomorrow your reimbursement amount released by account department. I can't understand when you collect the premium your executive call and request to collect personally cheques, but when customers applying for claims or reimbursement your manager executive doesn't given single called to the customers.
                Jun 04, 2020
                Updated by Umesh Chander Soni
                Yesterday I was called religare manager about 15:07 PM, he told me he is going to talwara some official work, but call me back after reached, he didn't call me back.

                Today morning about 10:00 AM I'm call, he told he is call back after 1 hour, till the time I'm not received any call.
                Jun 06, 2020
                Updated by Umesh Chander Soni
                It's the worst experience of my life with religare health insurance, their managers, executives not understand customers problem, ones you call to them elaborate start to end what is the problem, next time you call same will happened with you, so why they ask "this call will recorded for training and quality purposes" if they're not understand, if any thing happens with my family for financial crises created by religare and there manager navdeep.[protected]@religare.com and Sharma.[protected]@religare.com are fully responsible also team of [protected]@religare.com and [protected]@religare.com, God bless you guys God will see you soon...
                Good afternoon, Umesh! We are raising this with our concerned team, please allow us sometime to get back to you. Thank you!
                Umesh Chander Soni's [Complaint's author] reply, Jun 3, 2020
                I'm trying to last fifteen days, but the manager say tomorrow your reimbursement amount released by account department. I can't understand when you collect the premium your executive call and request to collect personally cheques, but when customers applying for claims or reimbursement your manager executive doesn't given single called to the customers.
                Hi Umesh, we regret the inconvenience you’ve experienced. We would like to update you that your details were shared with the concerned team and response against the same will be shared with you accordingly.
                Umesh Chander Soni's [Complaint's author] reply, Jun 4, 2020
                Yesterday I was called religare manager about 15:07 PM, he told me he is going to talwara some official work, but call me back after reached, he didn't call me back.

                Today morning about 10:00 AM I'm call, he told he is call back after 1 hour, till the time I'm not received any call.
                Hi Umesh, we regret the inconvenience you’ve experienced. We'd like to update you that your referred request is under processing and status for the same will be shared at the earliest.
                Umesh Chander Soni's [Complaint's author] reply, Jun 10, 2020
                When?
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                  Umesh Chander Soni
                  Jun 2, 2020
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                  Address: Unit no 604-607, 6th Floor, Tower C, Unitech Cyber Park, Sector 39, Gurgaon – 122001

                  Dear sir/mam,

                  After doing too much followup with religear health insurance i have to file a complaint bcoz of no solution.

                  Religare health insurance
                  Claim no : 80379434
                  Policy no[protected]

                  My mother was admitted in hospital for tkr treatment on 19 feb 2020 at 12:30 pm in afternoon.

                  And at the time of discharge they decline & complete amount i had to pay from my pocket.

                  I made a claim for reimbursement and sent all the required original documents by dtdc courier vide ref no. Z14927325 on dated 25 feb 2020 to religare health unit no 604-607, 6th floor, tower c, unitech cyber park, sector 39, gurgaon – 122001 it's more then 70 days.

                  They guys keep on rejection my claim because of stupid reasons, i have summited all the proof by email and also upload relligare mobile application with ref no.
                  (Cw[protected]) but my claim has been approved till date".

                  I contacted all the concerned person, grievance cell etc but my case is not resolved.
                  +1 photos
                  Religare Enterprises customer support has been notified about the posted complaint.
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                    M
                    Mahender Sapra
                    May 30, 2020
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                    Sir, i have ask/ applied for renewal of my travel policy no. 16592907 and fill the form in proper time (Three days ago) but sorry to say no payment link has been provided to me yet. I have talked to customer care on 28.29.30 of may, they said it will be send soon (As routine). At this time when everyone needs business you are ignoring the client, those providing you business. Please send the payment link at your earliest
                    Religare Enterprises customer support has been notified about the posted complaint.
                    Hi Mahender, we are raising this with our concerned team, please allow us some time to get back to you. Thank you!
                    Hi Mahender, we would like to inform you that response on referred concern has been shared on your registered email id today.
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                      S
                      Sumitpal Walia
                      from Thiruvananthapuram, Kerala
                      May 22, 2020
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                      Website: religareonline.com

                      Religare broking limited is the biggest fraud company of all time. Their agents and customer support are all corrupt, their trading software is faulty and they pay nse to close their eyes of all their misdeeds.

                      1. On 21 april 20, i placed an order on option call nifty opt 9550 at rs 0.2 limit for 750 qty. I also placed 2 more orders along with this. The amount in my account was rs58000 only. When market opened all 3 orders were placed. The order for nifty 9550 was showing profit/loss of 0 in my positions. But after sometime, it started showing -2, 64, 000 in my available margin and the position for nifty5500 order was showing buying price of 399.50. After deducting the amount of other 2 orders i was left with only 33000 (Appx) in my account then how a huge order was placed.
                      They gave me 1000% margin on delivery trade on their own without my knowledge or permission which is strictly violation of sebi rules. Their trading software is faulty which took my order in market and gave me 1000% margin. I have few screenshots which i took from their religare dynami app which can prove my point.

                      2. “as per upfront margin rules, how this order was executed if margin was not available?”. It clearly indicates that the firm religare is at fault and should bear the consequences (Loss/gain) arising out of this trade. I complaint it to nse and throughout my complaint religare executive kept on changing their statement in every reply and nse was always kept on supporting them. It was clearly visible that they have internal links with nse representatives also.

                      3. While placing and execution, why they (Religare) didn’t check my available balance and why they gave me such huge margins even when margins are not allowed in options buy call? It is the responsibility of broker to do risk management and check available margins while executing order. Whatever the case may be, their personnel and/or software must manage risk and should not place any order beyond available balance. The broker has to ensure that trading limits/ exposure limits/ position limits are set for all clients based on risk assessment, credit quality and available margins of the client (Refer section 1.1 (Iv), 1.2 (Iv), 2.6, 2.7, 5.1 (X) of sebi manual attached). Therefore, it is a great failure and clear violation of sebi rules by the religare firm.

                      4. People sitting in investor service cell of nse do not have sufficient knowledge about share market and they believe what broker tells them without even verifying it from some other expert. Same happened in my case, religare gave some meaningless explanation which was totally invalid and wrong. I request isc panel to verify it but isc didn't do it.

                      5. Therefore, i am applying for arbitration.
                      Religare Enterprises customer support has been notified about the posted complaint.
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                        S
                        Sumitpal Walia
                        from Thiruvananthapuram, Kerala
                        May 22, 2020
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                        Religare Broking limited is the biggest Fraud Company of all time. Their agents and customer support are all corrupt, their trading software is faulty and they pay NSE to close their eyes of all their misdeeds.
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                          H
                          hitenderyadav
                          from Bengaluru, Karnataka
                          May 4, 2020
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                          I took travel insurance policy 16824661 for my parents which has expired midnight 25-april-2020. Due to covid-19 and no international flights are operating my parents cannot travel back to india. I reached out to religare customer care with the hope that due to global pandemic and govt restrictions my parents cannot fly back to india and religare would hep in extending the travel insurance without any additional charges. Seems like company has no moral values towards helping the senior indian citizens and wanted me to pay for the extension. Even after knowing that the extension is not on purpose and forced due to the global pandemic situation.
                          Finally to get over with i paid the premium and since april-27 no one from the religare team is processing the request to issue the policy documents.
                          Can someone in religare help to atleast answer whether can they process the policy or not. Atleast i can go to some other company to get the policy issued.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Religare Enterprises customer support has been notified about the posted complaint.
                          Hi Hitender, we are raising this with our concerned team, please allow us some time to get back to you. Thank you!
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                            Ashok500
                            Mar 16, 2020
                            Resolved
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                            Resolved

                            Address: Nehru Nagar, Ghaziabad, Uttar Pradesh, 201001
                            Website: www.religarehealthinsurance.com

                            My complaint is against yasoda hospital & research center ghaziabad, and religare health insurance pvt ltd
                            Due to breathing problem. I had my father admit in yashoda hospital ghaziabad on 14.03.2020. My father's health insurance was done with religare health insurance, whose insurance limit is up to 2.5 lakhs. My father is ex smoker, but he was quit it 3 years back. Due to this, religare health insurance company rejected my father's insurance claim.
                            So due to financial problem, the father was discharged on 15.03.2020. I paid a 2-day bill of rs 73223 / - in the hospital. Which is too much in 2 days.

                            Hospital name: yesoda hospital & research center ghaziabad
                            Health insurance company: religare health insurance com. Ltd.
                            Corporate policy no: 16674671
                            Client id: 74132968
                            Patient name: kirpal singh

                            Complainant: ashok kumar, ghaziabad
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Religare Enterprises customer support has been notified about the posted complaint.
                            Apr 03, 2020
                            Updated by Ashok500
                            not resolved till now
                            We are raising this with our concerned team, please allow us some time to get back to you. Thank you!
                            Hi Ashok,

                            We regret to inform you that referred cashless facility has been processed in accordance with policy terms & conditions and decision has been taken accordingly. For any clarification on the same, kindly write to us at [protected]@religare.com with policy/claim details basis which our concern team will further assist you in resolving your concern.
                            Ashok500's [Complaint's author] reply, Apr 10, 2020
                            What is reason of cancellation ?
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                              Barham Ahlawat
                              from Hyderabad, Telangana
                              Mar 12, 2020
                              Resolved
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                              Resolved

                              Hi there,

                              Policy number 11907094
                              I am coming here to complaint with lot of agony and stress.
                              I purchased a medical insurance with religare health insurance company limited in jan 2018 considering i was looking for a reliable and good medical insurance. I was overseas that time and hence i found religare a better option. I got heart attack in march 2018 and i got stent in my heart in sydney itself.
                              I did not needed to use this insurance. It was a shocking experience for me as i never had any related disease before.
                              This was first and life threatening attack itself.
                              I was in shock for a while and considered everything is covered with some peace of mind that if i needed more treatement i am here covered in india as well.
                              I got it renewed in jan 2019 and checked with customer care, they confirmed over phone that because it happened after i bought insurance i am covered.
                              I trusted them.
                              I again renewed in jan 2020 and then i enquired why i am not able to see some information in my policy regarding my heart attack information.
                              After talking to many customer care, one suggested to send medical papers on email.
                              I sent and i got shocking reply.
                              Religare health insurance company limited just cancelled my policy without discussing and understanding matter thoroughly.
                              They did not even bother that my son is also in the same policy.
                              This was a ridiculous behaviour.
                              I explained it to customer care many times over phone, emails, grievance cell as well.
                              Nothing working out.
                              Please see my initial application sent to religare health insurance company limited which contains most of the information related to policy.
                              If i am not getting justice on my case, i will surely take it further to court and also to media to warn people like me who pay post tax money for safeguarding health and what these companies do in return. Pathetic experience.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Religare Enterprises customer support has been notified about the posted complaint.
                              We are raising this with our concerned team, please allow us some time to get back to you. Thank you!
                              Hi Barham,

                              We would like to update you that response on your referred concern has been shared on your registered email id on March 16, 2020, on your registered email id with the required details. Therefore, request you to provide the raised document for further processing of the referred request.
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                                Firstchauhan
                                Feb 1, 2020
                                Resolved
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                                Resolved

                                श्रीमान जी
                                मेरा नाम अंकित चौहान है मैं नहीं पॉलिसीबाजार के थ्रू रैली गियर का हेल्थ इंश्योरेंस प्लान लिया हुआ है मेरी पॉलिसी का नंबर 13707792 है मैंने रैली गियर को पॉलिसी रिनुअल के लिए ऑनलाइन पेमेंट भी कर दी है पर मेरी पॉलिसी रिन्यू नहीं हो रही है वह लोग बोल रहे हैं कि आपकी पॉलिसी अब रिन्यू नहीं होगी आप कोई दूसरा प्लान ले ले दूसरे प्लान के लिए मुझे और भी पैसे देने होंगे मेरा मेरी पुरानी पॉलिसी रिन्यू नहीं हो सकती जब मैंने यह पॉलिसी खरीदी थी तो इसके बारे में मुझे कुछ नहीं बताया गया था
                                अतः श्रीमान जी से प्रार्थना है कि पॉलिसी बाजार व रिलीगेयर हेल्थ इंश्योरेंस पर उचित कार्रवाई करते हुए मेरी पॉलिसी रिन्यू कराई जाए या उचित मुआवजा दिलवाया जाए
                                धन्यवाद

                                अंकित चौहान विलेज नंगली नगला सेक्टर 134 नोएडा जिला गौतम बुद्ध नगर यूपी
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Religare Enterprises customer support has been notified about the posted complaint.
                                We would like to update you that your details were shared with the concerned team and response against the same will be shared with you accordingly. We regret the inconvenience caused to you in this regard.
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                                  S
                                  Sani03
                                  Jan 30, 2020
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                                  Address: Address- A27/1 Ground Floor Sector 9 dwarka new delhi, New Delhi, Delhi, 110018

                                  Dear team

                                  I have taken one health insurance policy from religare on 8th november 2019. I have paid 18911 rupees from my credit card 0025.
                                  Somehow religare is not able to issue my policy. More than 2 months i am complaining religare and irda.
                                  To refund my money in my card
                                  Proposal number —[protected]
                                  More detail in attachment please find below..
                                  +3 photos
                                  Religare Enterprises customer support has been notified about the posted complaint.
                                  Jan 30, 2020
                                  Updated by Sani03
                                  I have already lock the complaint to IRDA complaint token number[protected] from there also not getting reply
                                  As well as I have done two times complaint on customer care complaint number.

                                  Complaint Reference No. [protected]
                                  2 complaint reference number--[protected]
                                  Not getting reply still already escalated to Mr anuj gulati MD of religare still waiting for my money refund

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                                    P
                                    patilrohit
                                    from Nashik, Maharashtra
                                    Dec 4, 2019
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                                    Address: SADGURU KRUPA PRADNYA HSG SO PLOT NO A/4 KONARK NAGAR AADGAON NASIK, Nashik, Maharashtra, 422003

                                    Dear sir
                                    My policy no 10028303 my name rohit brijesh patil
                                    Mera cliam mere wife ke nam se hai meri wife ka nam minal rohit patil clite id 50422218 hai mene document 12 nov. Ko submit kiya hai... Compny ne 15 working days ka time diya tha approvel ka.. 15 days ke upper ho gaya hai abhi tak kuch compnise approvel nahi aaya hai.. Mene costemer care ko fir se call kiya to unone req. No diya tha no..[protected] hai req. Lene ke bad hi unka kuch reply nahi hai... Plase kuch ispe action hona chahiye... Mene mail bhi kiya but mail ka bi unone riply bhi nahi diya hai...

                                    Regard
                                    Rohit patil
                                    Religare Enterprises customer support has been notified about the posted complaint.
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                                      Tejv31
                                      from Jamnagar, Gujarat
                                      Nov 12, 2019
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                                      Address: Ahmedabad, Gujarat, 380015

                                      Policy no. 12171220
                                      Insured person. Jyotikabahen vijaykumar patel
                                      Resolution expected: reimbursement of claim amoun on time

                                      We have registered for claim reimbursement for claim no.[protected]/01 we have already submitted all the papers we have still i get 10-12 query letter for the same reason. I keep on emailing the company and i don't get reply from them.

                                      File was submitted on 17th sept.

                                      I have been asked to submit past treatment records for more than 10 times.
                                      I am asked to submit those treatment records which i never have taken.
                                      My mom was prescribed 10 tablets for proper sleep and told by doctor to take only if needed.
                                      But they are telling me that she has obsessive sleep apnea.
                                      On what basis do they declare that?
                                      And what is the relation between sleep apnea and spine surgery?
                                      We had declared diabetes while filling portability form, now they say it was not declared.

                                      Then after i had to show u the proofs. Don't they have records?

                                      I have been asked to provide self declaration of hight and weight that i have already submitted 5 times. I have conversation of more that 30-40 mails. Should i work or i should keep emailing them.

                                      It is about 55 days. But i only get acknowledgement number for my emails. Even nodal officer's contact number provided is wrong. Grvience readdresal cell just reply that it will be sorted out soon. Where should i go?

                                      As i am not getting proper response on emails, i have to come to social media.
                                      Religare Enterprises customer support has been notified about the posted complaint.
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