| Address: Pathanamthitta, Kerala |
This is the content of the mail I sent to religare on july 17, regarding of the closure of my trading account. there was only an electronic response to this mail, no action has been taken by them. I have submitted the account closure form 3 times every time they reject it saying signature mismatch, I can't reproduce each every curve on my signature,
", Hello my Customer Id is AA****, I wanted to close
my trading account, so I went to your office in Pathanamthitta kerala
(I opened the account from the same place) and submitted a closure
form.
When I inquired about the same after a month, they said that it was
rejected due to signature mismatch, by the way I have never changed my
signature anytime, still using the same signature for all purposes
such as Banking they don't find any "so called mismatch"
I submitted the closure form again, this time they showed me a scanned
copy of my signature on my cheque, I signed the form in front of them
and they verified the same with the signature from the cheque, and
assured me everything needed for closing the account will be done.
I went there again to check on the matter, Again your people are
saying the form is rejected due to signature mismatch. I had a chat
with your branch manager regarding this incident and
submitted a closure form again, signed in front of him.
This is the email address which is registered with my religare
account, you can check that and please do take this as a official
request. Yes I want to close my religare account so kindly do the
needful.
I am extremely busy so I would like to communicate through email. I am
not allowed to use my phone at my work place, my registered number
with religare is 944*******, if you want to make a call back regarding
this matter to my number you should inform me the time and number you
will be calling from, to my email. If the account is already closed I
would like to know its done."
they are trying to charge me for a service which i am not using anymore, by not allowing me to close my account, still saying retarded excuses.
Help me to get away from these people
Aug 14, 2020
Complaint marked as Resolved
Apologies for the inconvenience caused to you...Kindly share your Policy No. so that we can look into it...
Warm Regards
Religare Health Insurance Team
Though FYI,
Proposal no:[protected].
As per your communication with our team, your amount will be refunded in the next 5 - 6 days.Thank you so much for your patience, we again regret the inconvenience caused to you.
Warm Regards
Religare Health Insurance Team.