Respected sir,
On 06.03.2017 i had transferred rs.20, 000/- through rtgs from my a/c to united bank of india, garia branch, ifsc code. Utbiogra144, in favour of “swami vivekananda institute of science & technology a/c no.[protected]” on account of tuition fees of my son.
2. After 2-3 days, it has come to know that i have erroneously mentioned wrong a/c no. & name of payee in my rtgs application form i. E in favour of “swami vivekananda institute of science & technology a/c no.[protected]” instead of “sri ramakrishna institute of science & technology a/c no.[protected]”.
3. Accordingly, i rushed to sbi-kakdwip and requested to appropriate authority about my fault. They assured me that the amount will be refunded to my a/c within few days. Thereafter, i have sent few e-mails to redress my grievance.
4. On 3rd july 2017, i have received an e-mail from sbi kakdwip alongwith attachment reply o[censored]bi, garia. On perusal of reply attached in the attachment it has come to notice that “united bank of india, intimated that “fund have been manually credited to a/c no.[protected] of swami vivekananda institute of modern science on 06.03.2017.
5. However, according to my requisition form, on 06.03.2017 i was transferred rs.20, 000/- through rtgs from my a/c to united bank of india, garia branch, ifsc code. Utbiogra144, in favour of “swami vivekananda institute of science & technology a/c no.[protected]” on account of tuition fees of my son.
6. It is not understood how the “united bank of india”, garia branch have manually credited the fund to a/c no.[protected] of swami vivekananda institute of modern science on 06.03.2017, when the account number and name of beneficiary have been mismatched.
7. Even after lapse of more than six months the fund not yet reversed/ credited in my a/c.
8. In view of the above it is requested you to kindly look into the matter and necessary steps be taken to reverse the transaction of rs.20, 000/- to sbi parking account number [protected] of sbi kakdwip, ifsc code no. Sbin0001319 at the earliest
9. I shall be highly obliged for this act of kindness.
Yours faithfully
Dasarath mondal
R/o vill - mayanapara
Po - akshyanagar
Via - kakdwip
Distt - south 24 parganas
Wb-743347
M no.[protected]
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.
Regards,
ICICI Bank Customer Service Team