Aug 24, 2017
Updated by Raj Kumar Mandal :'HBL=[protected]' Fwd: Kind attention- Mr Santosh Sinha
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PNO Jul 25
Dear Mr.Mandal, We acknowledge receipt of your e-mail received at the office ...
Rajkumar Mandal <[protected]@gmail.com>
Jul 25
to pnohdfcbank
Mr mrunal
I will be really greatful if you resolve my concern asap.
This is being quite a long time unsolved
Thanks and regarda
PNO Jul 26
Dear Mr.Mandal, We will keep you updated on the same.
Rajkumar Mandal <[protected]@gmail.com>
Jul 31
to pnohdfcbank
Dear sir,
Kindly update on the same
Expecting a fast track clearance of my matter now.
Regards
PNO Jul 31
Dear Mr.Mandal, We acknowledge receipt of your e-mail received at the office ...
Rajkumar Mandal <[protected]@gmail.com>
Aug 1
to pnohdfcbank
Dear Sir,
I fail to understand, that what is stopping the Bank in getting a so much of delay in solving my concern which is almost crossed a month now.
Now when the things are digital, I simply fail to understand the non compliance of my concern.
Sir, my last request mail to you.
Regards
PNO Aug 2
Dear Mr.Mandal, We have raise the request for concern vendor regarding cctv f...
PNO Aug 8
Dear Mr.Mandal, We acknowledge receipt of your e-mail received at the office ...
Rajkumar Mandal <[protected]@gmail.com>
Aug 11 (13 days ago)
to pnohdfcbank
Dear sir,
My case is still disputed. I don't know what is stopping you to get the things done.
Regards
PNO Aug 11 (13 days ago)
Dear Mr Mandal We acknowledge receipt of your email received at the office of...
Rajkumar Mandal <[protected]@gmail.com>
Aug 11 (13 days ago)
to Grievance.Redr., pnohdfcbank
Dear Mrunal
Its almost more than a month, every time i get the reply to wait for 5 days.
How many days it will take to resolve for my disputed amount of Rs 5000/-
Should i go one step further than your level, if you wont mind.
Its not a matter of 5000/- but concern is the response with effectiveness and efficiency
If i don`t get a response by 14th- Aug evening, than i may take this case to the higher authority
Regards
PNO Aug 14 (10 days ago)
Dear Mr.Mandal, We Sincerely Apologise for the inconvenience caused to you i...
PNO Aug 21 (3 days ago)
Your concerns have been highlighted to the respective unit for a review once ...
Rajkumar Mandal <[protected]@gmail.com>
Aug 21 (3 days ago)
to pnohdfcbank, Grievance.Redr.
Please reply atleast
More than 5 working days has past
PNO
1:55 PM (21 hours ago)
to me
Dear Mr. Mandal,
This is further to our email communication dated 21st August 2017.
The matter is still under review at our end and we shall revert to you within the next 10 working days. We solicit your patience and cooperation in the interim.
Assure you of our support at all times.
Warm Regards,
Mrunal M.
Customer Service Manager (PNO Desk)
Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013.
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From: Rajkumar Mandal ([protected]@gmail.com)
Date: [protected]:34:34
To: [protected]@hdfcbank.com ([protected]@hdfcbank.com); Grievance.[protected]@hdfcbank.com (Grievance.[protected]@hdfcbank.com)
Subject: Re: 'HBL=[protected]' Fwd: Kind attention- Mr Santosh Sinha
I did not provide any details to him, i told him that all details are updated as it should but he threatened me that it's not there and he kept on asking if its ok to deactivate. I told him that ill call the bank officials if necessary and i disconnected the call.
Please take appropriate action regarding this person.
Thanks.