| Address: Bhilwara, Rajasthan |
Dear Sir,
With due to respect I beg to say that i maintained a Current account (Shivam Yarn Agency) No. [protected] in the IOB BANK BHILWARA Branch.
In reference to above we kindly submit your branch has wrongly withdrawn the excess amount of Rs. 2, 14, 072 on dated 01/06/2016 from our above mentioned Current account. We have issued a cheque no. 711775 dated 01/06/2016 for RS.3150 to SHRI DWARKA PRASAD AGARWAL, whereas you have made the payment of Rs. 2, 14, 072 to SHRI NIYAZ MOHAMMED on dated 06/06/2016.
This way bank has withdrawn the excees amount of RS. 2, 10,[protected] from our current account and paid to other person.
We have already submitted in your Bhilwara branh complete details of wrong transaction done by your branch manager but still branch have not refunded our amount.
No one listen our complain seriously and we face a financial problem since last 6 month. your Branch manager has not provide the satisfactory reasons to us and we follow since last 6 month in your IOB bhilwara branch. Also we lost our interest amount on the above amount for 6 month and no one in your IOB Bhilwara Branch take this problem seriously. Instead of our letter and repeated request to the bank for credit of rs. 210922 plus interest of 6 months the bank has not giving proper response, our amount has been retained by bank and facing the financial crunch.
I also attached the following details regarding this transaction and bank details for your reference.
We request to you refund the excess amount of Rs. 2, 14, 072 withdrawn from our account plus interest expenses incurred by us. Since it has been passed more than 6 months but you have not taken care against our serious problem, we have to take shelter of the court for which you will be liable all the expenses,
We are enclosing herewith following documents for your doing needful:
1. Copy of cheque no. 71175 dated 01/06/2016 for Rs. 3150 issued to Dwarka Prasad Agarwal.
2. Copy of Bank Statement showing payment of Rs. 2, 14, 072 made to Shri Niyaj Mohammed.
3. Copy of our letter dated 01/09/2016 issued to Indian overseas Bank, Bhilwara.
So kindly look into this problem and solve as soon as possible
Thanking You
Shivam yarn Agency
Account No. - [protected]
(Kamlesh Sodani)
Mobile No. - [protected] & [protected]
BRANCH DEATILS -
IOB BANK
BHILWARA BRANCH (1487)
NO. 1-5, AKAR TOWER, OLD RTO ROAD
BHILWARA - 311001
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Previously the Interest Rate maintained was 9.35% but after PM announcement, i have checked with some of my friends and Colleagues who has home loan taken from different banks, And came to know that their Interest Rate Came down to 8.35% ( however they had to visit to the Bank and fill up the separate form to reduce the Rate).
Like wise I also visited Union Loan Point, Kandivali (east) Office and checked my Current Interest Rate which was still 9.35%. I asked them to let me know the Procedure to reduce the Rate as per PM announcement. Then they told me that They have received a Circular from Union bank Head Office that Interest Rate should not be Changed immediately and It will be Changed as per the Loan Sanctioned date for every Individual cases.
That means My Loan Sanction Date was in July End, so my interest will be Reduce as the Rate Going on in the Month of july 2017 and thereon. And I will have to bare this extra Rate till July' 2017.
Then what is the Meaning of PM announcement if People are not getting effect immediately. And Banks are not following the Orders.
Kindly consider this as my very serious and Official Complaint against Union bank of India, Loan Point, kandivali (east), Mumbai & do the needful.
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Regards
Jatin Dave
Mo. : [protected]
Mumbai