[Resolved]  S. K. Marketing, Radha Silk Compound Andheri (East) (Vodafone Dealer) — Number Portability is Pending

Address:Mumbai City, Maharashtra

Hi, I wanted to switch to Vodafone via Mobile Number Portability for my following 1 cell phones (existing service provider is Aircel.): 1. [protected] I received a call from Vodafone's Authorized dealer, S.K. Marketing, Radha Silk Compound Andheri (East) to switch to Vodafone via MNP. They came to my house on 19th November 2013 and collected the following documents: • Pan Card Copy • Aadhar Card Copy • 2 Passport Size Photo They told me that my number will be active within 7 working days and gave me 1 SIM cards. The details of the SIM cards are as below: SIM No:[protected]  For [protected] IMSI No. : [protected] However, my number was not active for 09 days and so I decided to call on the helpline number that they had provided : [protected] Call Lady Miss.Sneha Shirwadkar The helpline number of S.K. Marketing is very pathetic and when I threathed them they said they will process my form immediately i..e by Wednesday 27-Nov-2013 nobody is taking responsibility to tell me what is the procedure and the person is Sneha's Senior was very rude and didn’t wanted to help at all, told me this is technical problem and disconnect the call. I will be waiting for your reply and hope that it is not as bad as S.K. Marketing. Thanks and Regards, Mahadev Parab +[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 2, 2017
Complaint marked as Resolved 
Verified Support
Nov 28, 2013
Vodafone India Customer Care's response
Hi Mahadev,

One of our executives will get in touch with you shortly.
Verified Support
Nov 28, 2013
Vodafone India Customer Care's response
Hello Mahadev,

We called on your alternate number but were not able to speak with you on 27/11/13 and 28/11/13. We confirm that 97**68**68 is activated effective 26/11/13, however the same is pending for tele- verification. Kindly call on 117 from 97**68**68, and complete the tele-verification, post which within 2 hours the number will be activated.

Regards,
Vodafone Customer Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information