[Resolved] S. K. Marketing, Radha Silk Compound Andheri (East) (Vodafone Dealer) — Number Portability is Pending | |||
Hi, I wanted to switch to Vodafone via Mobile Number Portability for my following 1 cell phones (existing service provider is Aircel.): 1. [protected] I received a call from Vodafone's Authorized dealer, S.K. Marketing, Radha Silk Compound Andheri (East) to switch to Vodafone via MNP. They came to my house on 19th November 2013 and collected the following documents: • Pan Card Copy • Aadhar Card Copy • 2 Passport Size Photo They told me that my number will be active within 7 working days and gave me 1 SIM cards. The details of the SIM cards are as below: SIM No:[protected] For [protected] IMSI No. : [protected] However, my number was not active for 09 days and so I decided to call on the helpline number that they had provided : [protected] Call Lady Miss.Sneha Shirwadkar The helpline number of S.K. Marketing is very pathetic and when I threathed them they said they will process my form immediately i..e by Wednesday 27-Nov-2013 nobody is taking responsibility to tell me what is the procedure and the person is Sneha's Senior was very rude and didn’t wanted to help at all, told me this is technical problem and disconnect the call. I will be waiting for your reply and hope that it is not as bad as S.K. Marketing. Thanks and Regards, Mahadev Parab +[protected] Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Verified Support Nov 28, 2013 Vodafone India Customer Care's response Hi Mahadev, One of our executives will get in touch with you shortly. Verified Support Nov 28, 2013 Vodafone India Customer Care's response Hello Mahadev, We called on your alternate number but were not able to speak with you on 27/11/13 and 28/11/13. We confirm that 97**68**68 is activated effective 26/11/13, however the same is pending for tele- verification. Kindly call on 117 from 97**68**68, and complete the tele-verification, post which within 2 hours the number will be activated. Regards, Vodafone Customer Care | |||
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