[Resolved]  Samsung Electronics Uk Ltd — got mails and calls that I am winner for samsung lucky customer

Dear team,

Need your urgent help, please help me to proceed further.

I got the below mail and documents saying that I will get £1, 000, 000. 00 British pounds as well one Samsung plazma TV and one Samsung mobile

Congratulations once again on behalf of the Board/management of ''Samsung Electronics UK Ltd '' All screening exercise and verification procedures has been completed by the National Advisory Board and Screening Committee of "UK's Overseas National Advisory Remittance Claims Unit. You have been approved to received your Demand draft, 51 Inch Samsung plasma TV and a Samsung Galaxy S9 Smart phone by a special diplomatic arrival been approved by the regulation council of the Samsung Electronics UK Ltd 2018 Promotions. Your cash prize of (£1, 000, 000. 00) One Million Great British Pounds In India Currency Ten Crores Indian Rupees (Rs.10, 000, 000.00/-INR) will be delivered safely to your door step through our Accredited Fast way Dispatch Officer Diplomat Mark Allen. Haven considered all possible measures to convey your cash prize, we resolve to use a special affiliated courier company under Diplomatic Umbrella. We have made all necessary arrangement to convey your winning prize, 51 inch Samsung Plasma TV and Samsung Galaxy s10 smart Phone direct to your door step. Your name, phone number and address has been Received and the processing of your wining for delivery to its designated address in your country has been fully completed.

Your Parcel contains all of the following items.
1) A DEMAND DRAFT OF (Rs.10, 000, 000.00/-INR).

2)51 INCH WIDESCREEN SAMSUNG PLASMA TELEVISION

3) A SAMSUNG GALAXY s10 SMART PHONE.
4) AFFIDAVIT OF CLAIMS ELIGIBILITY
5) OTHER COVERING DOCUMENTS.
6) FUND RELEASE ORDER FROM FINANCIAL SERVICE AUTHORITY (F.S.A) UNITED KINGDOM.

Let it be known to you that all taxes has been paid by ENGLAND SAMSUNG ELECTRONICS, Therefore, you will only be required to pay LOCAL Custom Duty Custom Notarization Clearance Fee Rs.25, 000/- (Twenty Five Thousand Rupees only) to India custom duty fee being the required payment for the clearance and registration of your consignment from the custom duties in your country INDIA. Our delivery officer, Mr. Mark Allen. Senior Special Delivery officer from the Fast Way Courier Company, attached to the dispatch unit of Samsung Electronics Lottery Board UK.

You are to provide him with a copy of your ID prove ( ID CARD/ PASSPORT / VOTERS CARD, PAN CARD OR ANY VALID ID PROOF) to enable him identify you before he will Hand over your parcel to you. B.A flight information has already been sent to our dispatch officer and you have to contact his email so that he can furnish you with time of arrival in your country.

Note that our Senior Special Delivery officer Mr. Mark Allen, will be arriving your country India through the British Airway On Monday 1st July 2019, By 09:00 AM. He will put a call across to you immediately he arrives India and you are to make sure that you oblige to his instruction by remitting a payment of £245.00.GBP (Two Hundred and Forty Five Great British Pounds). Equivalent in India currency Rs.25, 000/- (Twenty Five Thousand Rupees Only). For INDIA INCOME CUSTOM DUTY NOTARIZATION CLEARANCE FEE levied upon your foreign draft for Endorsement and approval, 51 Inch Samsung Plasma TV and your Samsung Galaxy s10 Smart phone.

Note that the required Parcel Clearance/registration payment of Rs.25, 000/- (Twenty Five Thousand Rupees Only). Must be made by you as the sole beneficiary of the certified draft, 51 Inch Samsung Plasma TV and a Samsung Galaxy s10 Smart phone. As we have contacted the India home financial ministry and they have given ENDORSEMENT as regards to International Monetary Fund’s regulatory policy (IMF) adopted by the INDIA HOME FINANCE MINISTRY. You have to give us confirmation of this mail before our Accredited Courier Delivery Officer commence to your country and you are also to make arrangement for the requested Parcel Clearance/registration payment of Rs.25, 000/- (Twenty Five Thousand Rupees Only). That will be paid in your country to avoid any further delay with India custom duty when Senior Special Delivery officer arrives India with your consignment. Your Winning Cheque, Winning Certificate, Samsung Plasma TV and other documents are attached to this email for your perusal.

You are to send a copy of your ID to the Custom email id: [protected]@gmail.com for verification and endorsement.

Do not hesitate to contact this office via telephone or email if the need arises. For security reasons, you are advised to keep your Consignment Code: AI629018XXX confidential until your parcel has been delivered to you. This is part of our precautionary measure to avoid double claiming and unwarranted abuse of your parcel. Please be warned!!!

IMPORTANT: We cannot deduct charges fees from your winnings prize because it has been insured to its full value of amount and enclose as a diplomatic delivery in your favor and has already been dispatched. Also, we do not accept Cash on Delivery (C.O.D) as it is strictly against the policy of this Courier Firm as laid down by the Management of this Courier Agency. You must pay on account given to you by the representative / Indian Airport Authority Customs.

After the successful delivery of your parcel, you are eligible to get a visa to London UK, if interested please specify

For your willingness and readiness to receive the diplomatic courier agent, Mr. Mark Allen that you are ready to pay the airport tax clearance of Rs.25, 000/- simply fill the below information and forward it back to the email, for him to pick up and register your parcel for delivery.

1: FIRST & LAST NAME:______
2: FULL HOUSE ADDRESS:____
3: CELL PHONE NO:_____
4: HOUSE PHONE NO_____
5: BATCH NUMBER:____
6: AIRPORT TAX CLEARANCE FEE YOU ARE TO PAY:____

ONCE AGAIN CONGRATULATION.

Best Regards,
Dr.Andrew Griffiths.

Office Line: +[protected]

Apart from above mail, I got calls and mail from Delhi airport

NEW CUSTOM HOUSE,
NEAR IGI AIRPORT & AIR CARGO COMPLEX, .
NEW DELHI-110037.

Hello Om Prakash Om,

Your parcel and demand draft of 10 crores rupees is in our custom clearance department as we speak now, you will receive a call from our custom officer soon, please do the needful and deposit the required 25, 000 rs for the custom clearance in the correspondent account number of our account department officer which will be given to you by our custom officer so that the clearance of your parcel can be done immediately and after that we will book a domestic flight for Mr. Mark to your state.

Finally, you are being given a personal account of our custom agent because you are paying 25, 000 rs only. If you were paying above five lac rupees, an official custom current account would have been given. Below is the account details where you are to make the payment and after making the payment, you are to send us the scanned copy of the payment slip and id proof so that we can issue your diplomat the custom receipt and book the next available flight from Delhi to your city for him.

Central bank of India
Acct name; Ankush Kumar Singh
Acct No; [protected].
Ifsc code; cbin0283838.
Branch; Delhi

Yours faithfully

Bharti Singh
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Aug 3, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2019
Samsung India Customer Care's response
Dear Customer,
This is in reference to your complaint wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
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