Cheating towards Promotional offers
The matter will be taken to consumer court on high priority by many complainants if you don’t return my total amount by this Saturday 24th November without cheating me to do the On-line transaction & continue to the innocent customer.
Dear Ma’am / Sir
I wish to bring to your kind notice the extreme trouble and frustration that I have gone through because of the totally fraud services of Sandsshopping hub.
I had received the call from Mr. Ravikumar of Sandsshopping on 5th August 2014 explaining about the promotional offer from Sandsshopping. I was being asked initially to pay Rs 6999 on 6th August & thereafter another Rs 6999 to pay for getting other additional products such as Apple I Pad, DELL Laptop,
LG Microwave, Sony LD TV & the holiday package.
One Mayur Brand Suit Length
One Numero Uno Wrist Watch
One 14 Carat Gold Plated Jewellery Set
One Rebook Duffle Bag
One Holiday Voucher
And assured gift DELL LAPTOP.
next time they have asked me about following items with assured 1 SONY 42 Inch LED TV + 1 APPLE I-Phone + Sony LD TV & holiday voucher on confirmed of payment for Rs. 24997/-
The dates for receiving the courier were being committed to me. When I did not receive any of the items as committed on the date committed nor I do receive any communication unless I used to get connected to their representative with very great difficulty after continuous followup.
I had communicated to the various personnel from Sandsshopping after very rigorous follow up & spending lots of my time & money to find the status of my consignment. Many times there was no proper response from their board line, they used to keep the line on hold &then disconnect the line. Sometimes they used to say that they will call back. But they never used to call back.
With very great difficulty sometimes I managed to talk to some of their company people. Every time I was directed to new
person & hence I talked to Sabbir malik, (Being told that he is handling my profile), then to Amit Kumar, Adarsh, SK Sharma, Ashish Kalyan enquiring about the delivery status.
They have told that My courier was sent back to their warehouse & I have to pay the insurance amt. Then only I will get my parcel & hence I was requested by Mr. Adarsh to pay Rs 19998. They have mentioned that once I will receive my goods properly, I should call them & they will refund my insurance money back to me. They have also given me my transaction ID as[protected] & the Order ID as ORD S69803277 after paying the insurance amt.
After paying this & making repeated call they started giving excuse that the items are out of stock or, some issues with courier company, the shift in their warehouse & so on. I have been told by Ashish Kalyan that if you do not receive till 29th October (new committed date-4th Time), please call us & I will help to to get your refund. I did not get a single item till 30th October. And hence I am trying to connect with them by constant follow up but unfortunately nobody is picking up the phone & hence I really do not know How can I get my money back from this fraud company.
Again on13th November, I got call from one of the representative from Sand Shopping hub that he will help for Refund & kept on continuously calling me for his support. He instructed me to do on-line procedure for Refund & told me that the refund amount will be reflected in my credit card account. Rather Rs 27999/- & 23998/- were reflected as debit amount from my city bank credit card account. He cheated me again for another 27999/- & now he is not getting on line to talk & resolve the issue. It is very disgusting & total fraud by Sand Shopping Hub. The matter will be taken to consumer court on high priority by many complainants if you don’t return my total amount by this Saturday without cheating me to do the On-line transaction & continue to the innocent customer.
The details about the Payment through
CITI BANK card to
PAYTM for Sandshoppinghub as follows:
• 6th September 2014 – Rs 7000 for the promotional offer. (Call by Mr. Ravikumar)
• 5th October 2014 – Rs 19998 for Insurance (Cheated for the insurance amount by Mr. Adarsh-Sandshoppinghub representative)
• 13th November 2014 – 23998 (Misled by Mr. Devesh Patel for the refund amount that will be credited in my
Citi bank credit catd account rather it is debited from my
citi bank account )
• 16th November 2014 – 27996 (Misled by Mr. Devesh Patel for the refund amount that will be credited in my
Citi bank credit catd account rather it is debited from my
citi bank account )
• Awaiting all the money to be refunded to me before 10th December with no further cheating.
The consumer court, the media should take action against such Fraud company & spread the word before other gets victimized to such fraud company & loose their hard earned money, time & mental peace.
• Start a sustained online campaign spreading the word about the appalling level of service that I have received from you; and
• Issue press releases online and in the print media.
