| Address: Mumbai City, Maharashtra |
Cheating towards Promotional offers
The matter will be taken to consumer court on high priority by many complainants if you don’t return my total amount by this Saturday 24th November without cheating me to do the On-line transaction & continue to the innocent customer.
Dear Ma’am / Sir
I wish to bring to your kind notice the extreme trouble and frustration that I have gone through because of the totally fraud services of Sandsshopping hub.
I had received the call from Mr. Ravikumar of Sandsshopping on 5th August 2014 explaining about the promotional offer from Sandsshopping. I was being asked initially to pay Rs 6999 on 6th August & thereafter another Rs 6999 to pay for getting other additional products such as Apple I Pad, DELL Laptop, LG Microwave, Sony LD TV & the holiday package.
One Mayur Brand Suit Length
One Numero Uno Wrist Watch
One 14 Carat Gold Plated Jewellery Set
One Rebook Duffle Bag
One Holiday Voucher
And assured gift DELL LAPTOP.
next time they have asked me about following items with assured 1 SONY 42 Inch LED TV + 1 APPLE I-Phone + Sony LD TV & holiday voucher on confirmed of payment for Rs. 24997/-
The dates for receiving the courier were being committed to me. When I did not receive any of the items as committed on the date committed nor I do receive any communication unless I used to get connected to their representative with very great difficulty after continuous followup.
I had communicated to the various personnel from Sandsshopping after very rigorous follow up & spending lots of my time & money to find the status of my consignment. Many times there was no proper response from their board line, they used to keep the line on hold &then disconnect the line. Sometimes they used to say that they will call back. But they never used to call back.
With very great difficulty sometimes I managed to talk to some of their company people. Every time I was directed to new person & hence I talked to Sabbir malik, (Being told that he is handling my profile), then to Amit Kumar, Adarsh, SK Sharma, Ashish Kalyan enquiring about the delivery status.
They have told that My courier was sent back to their warehouse & I have to pay the insurance amt. Then only I will get my parcel & hence I was requested by Mr. Adarsh to pay Rs 19998. They have mentioned that once I will receive my goods properly, I should call them & they will refund my insurance money back to me. They have also given me my transaction ID as[protected] & the Order ID as ORD S69803277 after paying the insurance amt.
After paying this & making repeated call they started giving excuse that the items are out of stock or, some issues with courier company, the shift in their warehouse & so on. I have been told by Ashish Kalyan that if you do not receive till 29th October (new committed date-4th Time), please call us & I will help to to get your refund. I did not get a single item till 30th October. And hence I am trying to connect with them by constant follow up but unfortunately nobody is picking up the phone & hence I really do not know How can I get my money back from this fraud company.
Again on13th November, I got call from one of the representative from Sand Shopping hub that he will help for Refund & kept on continuously calling me for his support. He instructed me to do on-line procedure for Refund & told me that the refund amount will be reflected in my credit card account. Rather Rs 27999/- & 23998/- were reflected as debit amount from my city bank credit card account. He cheated me again for another 27999/- & now he is not getting on line to talk & resolve the issue. It is very disgusting & total fraud by Sand Shopping Hub. The matter will be taken to consumer court on high priority by many complainants if you don’t return my total amount by this Saturday without cheating me to do the On-line transaction & continue to the innocent customer.
The details about the Payment through CITI BANK card to PAYTM for Sandshoppinghub as follows:
• 6th September 2014 – Rs 7000 for the promotional offer. (Call by Mr. Ravikumar)
• 5th October 2014 – Rs 19998 for Insurance (Cheated for the insurance amount by Mr. Adarsh-Sandshoppinghub representative)
• 13th November 2014 – 23998 (Misled by Mr. Devesh Patel for the refund amount that will be credited in my Citi bank credit catd account rather it is debited from my citi bank account )
• 16th November 2014 – 27996 (Misled by Mr. Devesh Patel for the refund amount that will be credited in my Citi bank credit catd account rather it is debited from my citi bank account )
• Awaiting all the money to be refunded to me before 10th December with no further cheating.
The consumer court, the media should take action against such Fraud company & spread the word before other gets victimized to such fraud company & loose their hard earned money, time & mental peace.
• Start a sustained online campaign spreading the word about the appalling level of service that I have received from you; and
• Issue press releases online and in the print media.
Aug 14, 2020
Complaint marked as Resolved
I had been cheated by SANDSSHOPPINGHUB.COM company.
They had called me on Jan 4th 2015 saying that I have won the EMI based lottery which is 42" SONY LED TV For Rs 6999/-& Mr Naveen Saxena & Mr Adish had discussed me about above said.He had said that you need to transfer this amount for ECS base verification for six months EMI & This amount will be transferred to my account immidietly.
Even after 2weeks they din't transferred my amount bak & any acknowledgement also given for the transaction I have don.Again they have started saying you need to complete the procedure to get my amount bak & TV, I phone, I pad, Micro Wave, Nike Shoo, Apple Note Book.will be delivered with in 3days.for this they have asked me to transfer Rs 43997/- More.which is 100% Money bak.He said that this transaction for billing purpose.
For this also they have said that in 2 Transaction it can be don.
For first transaction Rs 20997/- whatever the amount I transfer to them they will be transfer bak to my account instantly so that I have to do 2 times like that.
Even I have don transferred Rs 6999/-*3 times total Rs 20997/- through online using PAYTM gateway on 17th Jan 15
After this transaction don from my side Mr Naveen Saxena he not at all taking my call.
There Ph no is [protected].
My transaction I'ds below I Have attached.Now again they are saying that I need to transfer more Rs 23000/-.
Today Mr Adish Says that my amount will be not refunded or given products also.
Pls take serious action on them.and Pls protect me & many people from this trap & help me further.
I have got only confident that they are using PAYTM GATE WAY.Then I thought that this company might be genuine.
Even I am using PAYTM for my Mobil & Data Card Recharge.