Sansui India Complaints & Reviews

Sir
i puchesed your TV set on Dipawali -2008, when i watched the TV on yesterday then TVset sudenly OFF and no any sinnals present on the front cabinate (no red singnal present)

My Modl No-CTVSAF21EDVCFA
s.nO.[protected]
Purches deler VIJAY ELECTRONIC -PURNIA (BIHAR)

ANIL KUMAR, Computer Eng.
NERHU CHOWK, KASBA, PURNIA
My No. - [protected]

Complaint registered bearing no. 07j1014 on 10.10.07 itself but although the Service Center is not even one kilometer from my place but no one has come. The service people do not pick up the phone and when some got contacted today evening, they assured that technician will be going to my place withing two days.
I really regret why did I purchase Sansui and that too two at a time, one 29 " and one 21 ". May be I am paying for the mistake I committed.

Dear Sir,
I regret to inform that my Sansui colour television- Model21WT 500 watt, Sn. no. 210894 purchased from Amrith Electronics, Sion showroom on 17/11/2005- Receipt no. 42816, has been facing constant problems during past 1 1/2 year. The picture tube of the TV has got faulty. This problem was 1st noticed within 6 months itself. At that time I had asked for a replacement. However the dealer assured that the problem was minor and would be resolved. Subsequently technicians visited my residence and temporarily the issue was resolved. However after further 2 months the problem reoccured. The matter was again taken up with the dealer and again technicians were sent. However the problem has persisted and remains unresolved till date. The dealers are now claiming expiry of warranty period. However I reiterate that this problem is the same which persisted during warranty period. Now the dealers are making excuses that the Sansui product is no longer being kept by them. I have to mention that I am not receiving help from any quarter.
I am deeply disappointed by the service which has been provided to me by such a big brand company.
I am mailing you this complain as a last resort.
My Job no. is Mum07G100100 dt 7/10/2007.
Expecting a prompt reply.
Thanking you,
Ram Vilas Upadhyay

I bought Sansui 4 years back and only uses 2 years.Now, It Picture's Settings gets changed when we on the T.V.

white screen coming

white screen coming

Dear jai bhavani,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Dear jai bhavani,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

Sansui TV — FOR TV REPAIRING CENTRE IN DELHI AT JHARODA

MY COMPLLAINT NO. IS 5A[protected] AND MY PHONE NO. IS [protected].
YOUR TV REPAIRING CENTRE JHARODA PHONE NO.[protected] ARE NOT REAPAIRING MY TV SET OF SANSUI FURATTO-21-WT AND HE IS ALSO HARASHING ME .I AM WANT NECESSARY ACTION AGAINST HIM AND REPAIR MY TV SET.





THANKING YOU

Sansui — unavailable service

I bought a sansui colour tv 9 months back and when i called on the toll free number for service they saild it will be done within 72 hrs. but when I called the local service center number they denied the service telling that the tv wasnt purchased from a prescribed dealer . It would be kind of you to know that we have purchased a Sansui company product and how are we supposed to know who is the right dealer for it. Please see to my complain or otherwise i will have to go to the consumer forum.

I tried to find out service centre for Sansui TV and found the below information on internet:

SANSUI SERVICE CENTRE
LAJPAT NAGAR, NEW DELHI 110024, NEW DELHI
p: 55425272
Website - None Supplied
Email - None Supplied

The phone no. they have given is incorrect. It would be kind of you to know me the customer service centre for Sansui TV.