Sansui India Complaints & Reviews

I had taken 'Happy Care' plan of Tek Care India Pvt. Ltd. in February 2009 for my colour T.V. and washing Machine. Tek Care India Pvt. Ltd. is a service partner for Sansui. Under this plan they get your product repaired, without charging anything. I had paid Rs. 1400 for this plan.
On 3rd June 2009, I registered a complaint on their customer care number for my television. They took it's chassis and kept for 8 days and...

Dear Sir,

I have purchased 29" Sansui TV in November 2004. I have lodged a complaint on dated 29/6/2009 at your customer care service they have given me logging No. THA [protected] they told me within 24 hours our Technician will attend the complaint and they have sent Mr. Suresh from Vashi Navi Mumbai service center. He told me EHT is not working so we have to changed the same part for that you have to pay minimum charges...

Dear Sir,
My mobile battery (V929) is damaged. But battery is not get Kerala. Please arrange this or address of service centres in Kerala etc....

I have a Sansui 29" Hard Rock CTV, purchaged about 03 years back. Problem with the TV is it runs for first few mins and goes off.
Also if swithed on after a moment, runs for few seconds and goes off.
Complianed thrice, also the technician came for attending the complaint, changed some parts but without any result. Even they were also not sure about the problem.
Can you send someone we is expert for handling the problem...

Ref my complaint Dt113.10.2008.Much regretted for major repair like change of orginal heart like MOTHER BOARD replaced with second hand within two years of purchage.Kindly consider replacement with new set for best satisfaction, due to total software changed. SANSUI MODEL CTVHR 29 WT-G SL NO:[protected] Dt:19_10_2006.We apporch u r service centre of TECKCARE IND PVT LTD.VISAKHAPATNAM, They could not give any positive response, So i...

I have purchased Sansui TV 29" Hard Rock in 2005. Such a bad quality of TV is this, it is giving trouble every year. Though sansui offered 7 years warranty, I still end up paying Rs 1000 every year.

On the top of it, service is so poor, that I have to wait for at least one week before service mechanic turns up!

My suggestion to all is that Don't ever buy Sansui products....

Dear Sir,

I, Sandeep Kumar, had purchased a Color TV of Sansui 12 months ago dated 8.6.08. I am facing problem in my TV i) No picture is coming and ii) No sound is working since last week.

In this connection, you are requested to kindly direct your Service Engineer in the sector of Kanpur.

My address is as under:

Sandeep Kumar
H.No. 205B, Type-1
IIT Campus,
IIT...

This was my very bad experience with Sansui TV, which I bought in 2005 and model is 42’’ Projection TV, now I want to take this issue to high authority.
History
Sansui Projection 42’’ TV Purchased in Oct 2005 from Mahaveer Electronics, Kondhwa, Pune; I paid cash 50000/- for this TV.
Within one year (Aug 2006) I got screen and video problem, I called service center and after 1 month I got proper...

i purchased this TV last year from a dealer named Next from Noida, Sec 18 . About 6-7 months back, it had the sme problem and after registering complaint, their representative attended two time after repitative reminder and follow up. . They replaced the invertor borad and TV was functional .It was under warranty . Again about two weeks back, i had the sme problem and i registered the compleind. Service center ( franchise ) m/s Smart Service,...

Hi, iam Abdul Mateen Ahmed from Hyderabad.I would to advice every indian never buy any product from sansui.Because it is just useless support.I had called almost 50 calls for past 5 days but no proper response.They just take customer's for granted.They say that we had forwarded your complain sir, u will receive within 2 hours, 4hours.They are just pranking us.
I would make sure that none of my family, friends, online friends dont...

I HAVE PURCHASED SANSUI TV IN 2006 AND FROM THAT TIME ITSELF I HAD REMOTE PROBLEM IN MY TV. I HAVE MADE SEVERAL COMPLAINTS AND SERVICE MAN COMES AND DO SOMETHING AND SAME PROBLEM ARISES AFTER ONE MONTH THIS MONTH I HAVE MADE 2 COMPLAINTS ONE ON 4TH AND ONE ON 9TH. TILL NOW IT IS NOT SOLVED. APRIL MONTH ALSO I HAVE MADE COMPLAINT. THIS PROBLEM IS NOT SOLVED BY SANSUI AT ALL. I HAVE MADE CALLED SERVICE CENTER ALSO BUT NO PROPER RESPONSE IS...

Dear Sir/madam,

Myself Ankur Bhatia from Delhi(Dashrathpuri). i bought a sansui 29" 2500 watt flat television in october2008 from a dealer (Sirohi) nearby area. Right from the day one i recieving problem from the TV set...there r some huge Dark colour spots appearing on the TV screen...when i complaint about this to the service center person...they attented several times but could not solve the problem, then they took...

Dear Customer,

We deeply regret for the inconveniences occurred due to improper services rendered to you and we have forwarded your issue to the respective branch.
We make sure that your issue will be resolved on priority basis.

With Regards
Divanshu Sahdev
Customer Service Team
Email: [protected]@vgmail.in

________________________________________
Sent: Thursday,...

Dear Sir,
I Purchased your TV on 19/5/06. your this TV is not working well since last one year. i have already made complaint but with no result. i paid 300 hundred rupee for memory card still the TV not working well. its screen displays red yellow spots, colours are fed, seems as if seen black and white TV. TV screen is not displaying in full length.i purchased TV not for two or three years only for your warranty period. i have already...

sir/madam,
I brought a Sansui TV product SY-20-EYE 20" CTV SANSUI on 05 Nov 2004 from Smart Mart Stores Pvt. Ltd., A-148, Shakarpur, Vikas Marg, Delhi -110092 with seven years Warranty. No Serial Number is mentioned in my Bill. But service Engineer who visited my home on 05 May 09 vide Complain No GHA [protected] dated 01 May 09, is denying is give service. The reason explained by the engineer is that the TV Product is different...

There is no picture in either audio video mode or rf mode only blue sereen
did complaint many times to company but it seems that no body cares >Hence put complaint to this forum
expecting possetive response
Pramod
Jalgaon (jamod)
Dt. buldana
Maharashtra...

I am Vijay Kumar s/o Late Sh. Raghbir chand. I had purchased Sansui t.v.Studio 20" form M/s Mohar Electronices as per bill no. 805 on Dated 25/10/03. Sansui Studio 20" Serial Number is [protected].
I repair the T.V. set from your techinals. They had changed the picture tube of this set. The job number is CP052601
I am appreciate your incredible invention of Sansui Studio 20" T.V. Set. I enjoy full entertainment...

Myself Md. Hanif from Kota Rajasthan, I bought a Sansui Colour TV around 2 1/2 years ago. Suddenly one week ago some problem arise in the TV and it stopped working, i infomed the call centre and lauched my complaint. They have given a complaint no, ( JOD[protected] ) and informed that service person will contact as soon as within 24 hour. But after passing 3 days service person neither reported nor contacted. I contacted once again and referred...

Respected Commissioner,

I worked for Kitchen Appliances Limited (Electronic Division) from 11.11.2001 to 28th September 2007.
I have submitted my EPF/EPS withdrawal form for settlement to the Company on 4th November 2008 & clarified the same with my HO at Mumbai & it was confirmed that they have received my settlement form.

Till date, I have not received any communication neither from the Company...

Sir,
I bought a tv (Sansui model ctvk2k21v) from sri lahari electronics, #11-46, mahaveer e4nclave, beside teliphone exchange, shamshabad, r. R district. Ph.[protected].. They produse one year warranty card & purchase bill. But last 4 weeks the tv is out of order and we were complaint to the above mentioned shop dealer. Then one technician came after one week of the complaints. And he couldnt service that system. & he gone....