Sansui India — Poor service

Address:Cuttack, Odisha, 754028
Website:www.sansui-india.com

I have purchased one sansui led tv model - sjx20hb through your dealer ararat electronics, 86-janpath, bapuji nagar, bhubaneswar-751009 on dtd[protected] and invoice no-203067 now the tv has problem a green line shows on right side of the screen. then i informed the dealer about the problem, after 2 days a service representative came to our house and checked the tv and he take some photos and told us that"the panel of the tv has damaged it has to be replaced and i will come with a new panel" and till date nobody hasn't come and i make so many phone calls to the dealer but they didn't respond
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Sansui India customer support has been notified about the posted complaint.
Aug 21, 2016
jahangeer ali's response
Thunder master 21 display problem
Complaint comments 

Comments

Dear jijinaRaju,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Sansui thunder master 21display problem [protected]
Dear Jahangeer Ali,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Not connecting HDMI in my sansui TV
Dear jijinaRaju,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team
Dear jahangeer ali


We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team
Dear Mayank Parekh,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear Mayank Parekh,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team

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