Claimed

Sansui India Complaints & Reviews

www.sansui-india.com

1.8

Updated: Sep 14, 2024

Complaints 1080

Resolved

380

Unresolved

700

So far, so good. Sansui India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sansui India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Sansui India

Having problems with Sansui India?

File a complaint and get it resolved by Sansui India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Sansui India

Sansui India reviews & complaints page 42

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hi bought sanasui coloured tv from:Fine Furniture & Electronics, Faurra Chowk, Neemuch H O, Neemuch - 458441
(91)-[protected].
on 09/may/2015.
It is not working from 15/may/2015 after installing at my home.
i have contacted Fine Furniture & Electronic shop person but they are not responding.
i have asked sansui support people they are also not comming to fix this problem.
i got 1 yr warranty .
please provide solution asap.
thanks.

Sansui India customer support has been notified about the posted complaint.

View replies

Videocon Industries Customer Care

from Delhi, Delhi

Aug 10, 2015

Dear nk401650,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

N

nk401650

Aug 11, 2015

hello team.

i have sent mail to u . please look into it immediatly.

thanks.

Videocon Industries Customer Care

from Delhi, Delhi

Aug 12, 2015

Dear nk401650,

Kindly share your 13 digit complaint number in order to assist you further.

Regards,
Sansui

N

nk401650

Aug 12, 2015

Hi team,

I donot have any complaint number. Please let me know from where can i git.

Thanks.

N

nk401650

Aug 17, 2015

Hi Team,

Please find complain no JOD[protected] and IND[protected].
Please note that SANSUI service person already taken tv from my home for repair and saying that this is the old model someone already used this tv.
The shopkeeper gave me a second hand TV.Please let me know what to do with this TV as i do not want second hand TV . i went to buy new TV but Shopkeeper cheated with me by giving old tv. please let me know what can i do now with TV.

Thanks and Regards,
Narendra Dhaker
[protected]

On Thu, Aug 13, 2015 at 4:50 PM, write2us <[protected]@vgmail.in> wrote:
Dear Narendra dhaker,

We apologize for the inconvenience you have faced. Pls. call[protected]Prefix State Capital STD code) for complaint registration with Sansui Call Center.

Regards,
Sansui

On Wed, Aug 12, 2015 at 06:04 PM, Narendra dhaker <[protected]@gmail.com> wrote:
Hi team,

I donot have any complaint number. Please let me know from where can i git.

Thanks.

On Wed, Aug 12, 2015 at 5:16 PM, write2us <[protected]@vgmail.in> wrote:
Dear Narendra dhaker,

Kindly share your 13 digit complaint number.

Regards,
Sansui

On Tue, Aug 11, 2015 at 10:18 PM, Narendra dhaker <[protected]@gmail.com> wrote:
Adding compaint id:[ID: 1121752}

On Tue, Aug 11, 2015 at 10:12 PM, Narendra dhaker <[protected]@gmail.com> wrote:
HI Team,

I bought sansui colour tv from address:Fine Furniture & Electronics, Faurra Chowk, Neemuch H O, Neemuch - 458441
(91)-[protected].
i bought tv on 09/may/2015.
i have 1 year warranty on tv.

my tv was not working from 31/may/2015.
i called the person from whare i bought this tv many times every time he is saying i am sending company person but no one is coming to fix my tv.
please look into it. it is more than 2 months i am not getting any response.

Thanks and regards,
Narendra dhaker
[protected]

Addreess:
138, dhaker mohalla.badawali.
teh:nimbahera, dist-chittorgarh.
Rajasthan, pin-312606

N

nk401650

Aug 17, 2015

Hi Team,

Please find complain no JOD[protected] and IND[protected].
Please note that SANSUI service person already taken tv from my home for repair and saying that this is the old model someone already used this tv.
The shopkeeper gave me a second hand TV.Please let me know what to do with this TV as i do not want second hand TV . i went to buy new TV but Shopkeeper cheated with me by giving old tv. please let me know what can i do now with TV.

Thanks and Regards,
Narendra Dhaker
[protected]

Videocon Industries Customer Care

from Delhi, Delhi

Aug 18, 2015

Dear nk401650,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Aug 20, 2015

Dear nk401650,

We apologize for the inconvenience you have faced.
We are unable to contact you on provided contact no, pls. call[protected]Prefix State Capital STD code) for complaint registration with Sansui India Call Center.

Warm Regards
Sansui India Team

N

nk401650

Aug 20, 2015

Hello team i have called many times but got no positive response from your side .
pls contact me on [protected].
pls
resolve this issues ASAP.
its been more then 2 months i am struggling.
thanks.

N

nk401650

Aug 20, 2015

i have already registerred 2 complaints out of which one u have closed please check this IND[protected].JOD[protected] complain no's.

Videocon Industries Customer Care

from Delhi, Delhi

Aug 21, 2015

Dear nk401650,

We are re-escalating your issue to our concern team and will get back to you soon.

Regards,
Sansui Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Sep 8, 2015

Dear nk401650,

We are pleased to inform you that your issue has been resolved. We would appreciate if you can confirm the same and share your feedback.
It would be nice to stay connected and would be our pleasure to be of any assistance in future.

Regards,
Videocon India Team

Helpful

Found this helpful?

12 Comments

Post your Comment

Comment Guidelines

Address: Cuttack, Odisha

I purchased a 32 inch LCD TV from Patra Electronics Cuttack on 6th Dec 2013 for approx INR 18000. SL No: SL[protected]. The warranty is obviously over. Few days back the screen went blank and I can hear only sound. I contacted your service center and they said that the cost of repairing this is approximately INR 13000 to 14000. I am very disatisfied with Sansui as you provided sub-standard LCD screen in the TV which has gone bad now. I will never ever recommend Sansui to anyone. I know you guys can do nothing about this as warranty is over. But I am also taking this to social media.

Aug 9, 2021

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

View replies

Videocon Industries Customer Care

from Delhi, Delhi

Aug 10, 2015

Dear Saswat Bhuyan,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

Videocon Industries Customer Care

from Delhi, Delhi

Aug 18, 2015

Dear Saswat Bhuyan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@vgmail.in.
Have a nice day.

Regards,
Online Team
Sansui

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

i have purchase a Sansui LED TV before 1 or 1.5 Month now this is not working from 12th July i have raised a complaint but now 23rd july and i have no resolution i had also called to costumer care but not have any proper response i want to return this product and my money back.

Aug 9, 2021

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

View replies

Videocon Industries Customer Care

from Delhi, Delhi

Jul 24, 2015

Dear Prahalad Sharma,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, phone no at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

P

Prahalad Sharma

from Dwarka Sub City, Delhi

Jul 24, 2015

I have purchased A led Tv of your brand and now I'm seeing this the worst mistake of my life to by an Led tv from your brand Its panel is not working I have raised a complaint regarding it on 12th July complaint number is DEL[protected] your technician visited and told me its panel is faulty and he went away he didn't told me when it will be replaced then I called customer-care and told them the same they give me the Area Manager number he told me that it would be replaced by Wednesday I called again and got your Branch Officers number he told me the same.
On Wednesday the technician arrived with another damaged panel and told me that he had made a mistake and will replace it in the next day I called your customer service center they ask me for 24 hour After 24 hour the issue is still the same.
Now I want my money to be refunded as I'm completely exulted and harassed by all of your officers and I don't want to be part of sansui family after this kind of feedback from you.
My humble request to you is that kindly take your Led tv and refund my money ASAP so I can by another Led TV Please do it on urgent bases and keep me in loop otherwise I have to go to the consumer court and have to make my claim there.

P

Prahalad Sharma

from Dwarka Sub City, Delhi

Jul 24, 2015

I have purchased A led Tv of your brand and now I'm seeing this the worst mistake of my life to by an Led tv from your brand Its panel is not working I have raised a complaint regarding it on 12th July complaint number is DEL[protected] your technician visited and told me its panel is faulty and he went away he didn't told me when it will be replaced then I called customer-care and told them the same they give me the Area Manager number he told me that it would be replaced by Wednesday I called again and got your Branch Officers number he told me the same.
On Wednesday the technician arrived with another damaged panel and told me that he had made a mistake and will replace it in the next day I called your customer service center they ask me for 24 hour After 24 hour the issue is still the same.
Now I want my money to be refunded as I'm completely exulted and harassed by all of your officers and I don't want to be part of sansui family after this kind of feedback from you.
My humble request to you is that kindly take your Led tv and refund my money ASAP so I can by another Led TV Please do it on urgent bases and keep me in loop otherwise I have to go to the consumer court and have to make my claim there.
my contact no. is [protected]

Videocon Industries Customer Care

from Delhi, Delhi

Jul 24, 2015

Dear Prahalad Sharma,

Thanks for sharing your requisite details. We have escalated your issue to the concern team, will get back to you soon.

Regards,
Sansui

Videocon Industries Customer Care

from Delhi, Delhi

Aug 3, 2015

Dear Prahalad Sharma,

We apologize for the inconvenience you have faced.
Please call[protected]Prefix State Capital STD code) for complaint registration with Videocon Call Center.

Thanks,
Sansui

V

vilasp

from Mumbai, Maharashtra

Jun 14, 2016

Tv Repairing

Dear Sir, kindly Repair TV. Complant no-THA[protected] SVC Center-[protected] Provide S-Code S71091

Videocon Industries Customer Care

from Delhi, Delhi

Jun 15, 2016

Dear vilasp,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Jul 1, 2016

Dear vilasp,

Kindly share your alternate no. so that our team get in touch you and may assist your concern.

Regards,

Videocon Online Team

Helpful

Found this helpful?

8 Comments

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

i have purchased a mobile through NAPTOLL.COM of airtel chanel on13/07/2015. serial no [protected] model SANSUI--S531-- white silver. complaints:- we could not hear the ringtone at the time of alarm setting. even at incoming of call there is low volume of ringtone.in alarm only silent type ringtone is there.Hence you are please take up the matter with yourlocal ahmedabad service center for solution of my complaints under intimitation to me. In new phone such type of manufacturing effect will hamper the customer's faith. my mobile no is [protected]. please do the needful for effective customer services. thanks; ramesh k patel mob -[protected];ahmedabad

Sansui India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Coimbatore, Tamil Nadu

I have sent a mail in the morning regarding refund of phone money Rs.2750/-. Immediately a person bearing a phone no. [protected] called me and told me that he is from your company official and asked me to give my account number to refund the amount I also gave my account number in SBI credit card and Karur Vysya bank debit card number to refund my amount .He took Rs.45, 000 from SBI credit card account and Rs.3, 000 from Karur Vysya debit card.If I have sent a mail to your company web site how is it possible for other person to access my account? I would take action regarding this forgery.

Sansui India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Coimbatore, Tamil Nadu

Sir, I have already lodged a complaint regarding my mobile phone purchased from your company was defective vide I.D. No. 1101780 on 07.07.2015. Your official also agreed to refund my money on 08.07.2015. Hence I sent my bank account no. & IFC code also through mail on 08.07.2015. Then next day your official asked through phone about my debit card no., password & all particulars. But so far not remitted my amount Rs.2, 750/- . I am expecting my money from you as early as possible to avoid me taking legal action. Manoj Phone no.[protected]

Sansui India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Coimbatore, Tamil Nadu

Sir I was purchased a new Sansui model: SA 4031 Block Sr. No. [{ [protected]]} through Flipkart Invoice No. 3226 date 22.05.2015. From received date the mobile phone was not working (i.e no Display). I handed this mobile phone over your company Venus Technologies Coimbatore, Tamil Nadu.vile Job No. VASCTNO.27J[protected] Dated. 11.06.2015. But after a month this phone was rectified by be the your authorized service centre, Every time the customer centre infomation is "not received the spares component not received from the company". This is very displease to me. Hence Kindly hand over new mobileto me early By Manoj Klement My phone No. [protected]

+2 photos

Sansui India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I purchase new led 16/4/2015 but last two days its not working, I registered the complaint with mobile but not revert as a good, So please i requested to you please considered my problem as soon as possible. Rahul Sharma [protected] Address : K-4/15 street no. 05 Gangotri Vihar Delhi - 110053

Aug 8, 2021

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

View replies

O

Snapdeal.com Customer Care

from Delhi, Delhi

Jul 7, 2015

Dear viprahul91,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in.

Regards,
Online Team
Sansui

M

mirgulam

from Bengaluru, Karnataka

Dec 29, 2015

Dear Sir,
We have purchase sansui LCD 32" on 2014 of 1+2 year warranty and we send this lcd to our home town, after one half year problem with lcd, and complainant have lunch at sansui, OM GURU service center name prasant kumar sethi form jajpur town site the engineer came to house and check my LCD and return back to service center and update/close my complainant record at sansui website.

But my question is we have purchase sansui lcd how came he have close the complanent on videocon led tv of different sl no

when we have check at service center my mobile no, name has been update at but of different tv i.e VIDEOCON .

My request to all customer be carefull from this fraud service center .

With Regards
Gulam
[protected]

Videocon Industries Customer Care

from Delhi, Delhi

Jan 2, 2016

Dear mirgulam,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Jan 9, 2016

Dear mirgulam,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Khordha, Odisha

Dear Sir/ Madam I am sorry to write this mail, i have purchase 3 nos. Sansui R3 mobile for my personal use from Ice Tree Collection through online on 04/02/2015 vide Bill No.S310BD/14-15/2593. out of 3, one phone is not working properly, so i came to your Authorised Service Centre "M Care", Bhubaneswar, they diagnosis the problem ( the problems are Lining came on Display, Incoming Audio is not clear & Battery Back up is very Poor) & received the phone & given me a Job Slip No.5106/18.06.15, but they are not assured me when it will be repair due to non available of spare parts & when it will be available they also don't know. So, Plz. look into the matter & do the needful at your end. Anticipating a favourable reply from your end.

Sansui India customer support has been notified about the posted complaint.

View replies

P

PURNA CHANDRA THAPA

from Bengaluru, Karnataka

Jun 28, 2015

i will give 5 star rating if my problem will solve.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I bought a washing machine of Sansui last year from Lulu Hypermarket Gharafa, Doha-Qatar. Now it is not working. When I approached the dealer, they are saying that now they don`t have the dealership. Complainted to the company custormer care. No response from their end.

Sansui India customer support has been notified about the posted complaint.

View replies

O

Snapdeal.com Customer Care

from Delhi, Delhi

Jun 18, 2015

Dear christymariya,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

O

Snapdeal.com Customer Care

from Delhi, Delhi

Jun 26, 2015

Dear christymariya,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@vgmail.in.
Have a nice day.

Regards,
Online Team
Sansui

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: South West Delhi, Delhi

Dear Team, This is to inform you that we are facing a major issue with your service center where our complaints are lying since more than 1 month and no one is bother about the cases. We have tried to contact your call center team and the service center team but as usual getting the same response that some more time will take to get the phone serviced. Customers are shouting on us and wanted a urgent resolution on the cases. Pity issues are stucked at your end, as Brand like Sansui cannot even arrange a Display and a Charging jack to replace such incompetency shows how much you guys are sensitive about your goodwill and Market Reputation. I know I will not be receiving any response on this mail as usual but it’s an shameful and awful situation for you as an organization that you are not concerned and not have a courtesy to reply on our mails. Please find the details and if you guys have some dignity please reply or else we will log a FIR against the Company and Have some good contacts in Media also will surely use it. Name Contact no. status Date of Submission Brand Model Job sheet N0 Rahish [protected] Submitted in Service Center 18-May-15 Sansui R20 vascdloo4j[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh

I have Purchase Sansui R-3 Mobile from flipkart before 2 month and i have found a problem about camera. it always saya restart camera and red and blue strip comes and disturb when start camera ... Any Personal Setting Save in new Profile but after 2-3 minute automatic change all setting -2-3 time I'm submitted my mobile in Sansui service center but not solve problem till its very bad problem what should i do? i have warranty remaining 10 month.

Sansui India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

I had complained for sound related problem to sansui for my 32 inch LED t.v that i had purchased in March 2015 and for the same the technician "Subrata" appointed and he visited my home for the service but it won't get successful and said to wait as but later on i found the case get closed because as per recorder it mentioned my home was lock but its totally false and again today launched a complained and at 10.02 pm i received a message that case closed for the same reason "home was lock" but that person not visited to my place. If this is the after sales service by the company the i will go for Consumer Court. My Complain No's. are KOL[protected] and KOL[protected] and the technician appointed Subrata- mobile no. [protected]

Sansui India customer support has been notified about the posted complaint.

View replies

O

Snapdeal.com Customer Care

from Delhi, Delhi

Jun 8, 2015

Dear Indrajit Shah,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in.

Regards,
Online Team
Sansui

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar

Dear Sir I would like to inform you that i have sansui colour tv billing date 08/02/2015, PATNA but my tv is not working from 23/05/2015 to till date. My first complain number is PAT [protected] and renew complain number from sansui costumer care is PAT[protected] but no any body taken response seriously till now. So i request you to kindly take the necessary action as soon as possible please. With Regards Niraj Prasad

+1 photos

Aug 8, 2021

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

Jun 09, 2015

Updated by niraj2296 I would like to say thanks consumer complaints and Sansui tv

View replies

O

Snapdeal.com Customer Care

from Delhi, Delhi

Jun 5, 2015

Dear niraj2296,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in.

Regards,
Online Team
Sansui

niraj2296

from Patna, Bihar

Jun 9, 2015

I would like to say thanks consumer complaints and Sansui tv

V

vipinmaanu

from New Delhi, Delhi

Oct 31, 2015

This is very bad service & bad picture quality
Dear Sir,

I bought Sansui Led Before 3 to 4 Month,
I was assured that this was the latest model and the best there was to buy,
but Led Screen is not clear properly, I called your customer service department,
2 oct, 17 oct, 21oct, and they assured me that my problem solved within two days. I am disappointed to say that this has not happened and I have received no communication since then.
Complaint no .del[protected]

Regards,
Vipin

Videocon Industries Customer Care

from Delhi, Delhi

Nov 6, 2015

Dear vipinmaanu,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Nov 6, 2015

Dear vipinmaanu,

We are pleased to inform you that your issue has been resolved. We would appreciate if you can confirm the same and share your feedback.
It would be nice to stay connected and would be our pleasure to be of any assistance in future.

Regards,
Sansui India Team

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Surat, Gujarat

I had a sansui air cooler in month of april n cooler water machin stop working in 1 month 3rd class product, I filed a complaint to customer care dey told me engineer will cum n repair my cooler witin 72 hrs bt dis guys are ridiculous n big liers...thier customer care executivs are big liers n rud to me...still no1 for for feedback . ridicules

Sansui India customer support has been notified about the posted complaint.

View replies

O

Snapdeal.com Customer Care

from Delhi, Delhi

Jun 3, 2015

Dear sunny jhamnani,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

O

Snapdeal.com Customer Care

from Delhi, Delhi

Jun 12, 2015

Hi

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@vgmail.in.
Have a nice day.

Regards,
Online Team
Sansui

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Dear sir / madam, i deposited my hand set with battery to nearest sansui service center airvoice communication at chembur (W) on 24 apr 2015. The response is not favourable and no time limit is given by your service center. Daily i am calling & response is not repaired. So, my request is that in time repair of product may facilitates customers satisfaction level high. Contact person: [protected] my model of mobile: s183 fault: not switching on. Imei no. [protected] deposited on: 24 apr 2015. Thanks and pls do the needfull at the earliest. Inform me on [protected].

Sansui India customer support has been notified about the posted complaint.

May 07, 2015

Updated by arun511979 Pls do the needful

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

rakesh ranjan purchased sansui lcd 32 hd from sneap deal on 2-9-2014 but it is not working i complaine to sansui but he told me i m not resposible for this you contanct sneap deal when i contacted sneap deal customer care he told to me you purchased sansui product so gurantee is give sansui company please tell me where i m wrong i think both company is cheater i told to my relative, freinds facebook and whatsup friend do not purchased sansui product he is cheater company and sneap deal is also very cheater company both company is no.1 "CHOR" company now i m going to consumer court for this regarding both cheater company name rakesh ranjan [protected] email.id =[protected]@rocketmail.com

+1 photos

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

Apr 23, 2015

legalpagewriters's response Hi Sir, We have gone through your issue. We have already recieved several complaints for the same subject matter. For resolving this issue you have to send a legal notice to them or in the alternative you can file a consumer complaint before CDRF. Our legal team can assist you by providing a well drafted Legal Notice or Consumer Complaint against the company. For more information you can contact the undersigned.Thanks Regds Mohit Popli Advocate/Author Corplexis Chambers Law Firm Founder: Filemycase.in Patientcause.blogspot.in (Medico-Legal & Consumer Helpline) Mob : +91-[protected] Email: adv.[protected]@gmail.com

View replies

R

rakesh9910

from Gurgaon, Haryana

Apr 22, 2015

sansui india is a very bad company

R

rakesh9910

from Gurgaon, Haryana

Apr 22, 2015

sansui india service is very bad don't purchased and product of sansui my freinds

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 23, 2015

Dear Customer

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

O

Snapdeal.com Customer Care

from Delhi, Delhi

May 1, 2015

Dear Customer

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@vgmail.in.
Have a nice day.

Regards,
Online Team
sansui

A

ajay datia

from Hamirpur, Himachal Pradesh

Sep 10, 2015

Yes yar, yeh bahut hi barbaad product hai. meri LED 1 saal ke andar 2 bar kharab ho chuki hai. aur companay wale ek baar sudharne me 1 mahina laga dete hain. aur froud bhi karte hain. sudhare bina hi led wapas ghar bhej dete hain. meri raye mein sansui companay ki LED kabhi mat khareedo. aur main yeh post facebook aur whatsapp par jyada se jyada share karunga. aur is company ki sales kam se kam karwaunga.

Videocon Industries Customer Care

from Delhi, Delhi

Sep 11, 2015

Dear ajay datia,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Sep 18, 2015

Dear ajay datia,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

Helpful

1 other people found this review helpful

1 found this helpful

7 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear sir, I have a purchased Sansui Tv SAP32HN-NF 81cm(32) HD Ready Edge LCD Television Product Code is [protected].Sansui Tv is not working one week i call sansui customer care.Customer care said 2, 3 days sales engineer come your home.Sales Engineer is come my home And said give me 2 days I will change board of Tv. But Yesterday he is call me I am not change board.plz solve my problem immediately Sansui Complain No.DEL[protected] Regards Rakesh Ranjan Sales Engineer [protected] Star Purotech Filters Pvt.Ltd. An Iso 9001:2008 Certified Company Delhi www.justdial.com/star-purotech www.indiamart.com/starpurotechfilters www.purotechnologyfilter.tradeindia.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

Dear, This is really a big embarrassment for a sansui customer like me that the company is treating in such manner. I have purchased a LED on 8 Feb 2015 and it was found faulty. i complaint and all time i was said that approval is awaited sometimes product is in warehouse, ultimately more than one and half month still my problem has not been solved, also my complaint has been closed without my concern.I have also talked to the area manger but not satisfied with his answer.Please resolve my problem as soon otherwise i will take some other strict action. Complaint no: LUC[protected] Rgds Chainika R Chauhan +91 [protected]

Sansui India customer support has been notified about the posted complaint.

View replies

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 23, 2015

Dear Chainika

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in.

Regards,
Online Team
Sansui

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear Sir I have purchased a Sansui LED TV from Kalkaji near Dashahra in 2014. It used to flicker initially but I could not understand the reason for it. One fine morning of March 2015 when I was watching the world cup cricket match its screen suddenly became black, only sound was coming. On 6/03/2015 I registered a complaint at 39404040 and I received an SMS that my Complaint No. is DEL[protected], SVC Centre [protected]... After 2 days another SMS received stating that your call has been made pending for part, if no action taken in 2 days call area manager at [protected]. I am calling him, he is saying part is not available. Sir if you can not arrange a part, where I am at fault, is this my fault that I have bought a Sansui product. I am not able to see TV from last one week because of a part. Today I am going to showroom for further action and if not repaired till monday I will go to the consumer court. I think it is the right of every person to see news, world cup matches and other serials. Thanks Sushiel Shandilya, Ph [protected]

View replies

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 13, 2015

Dear Sushiel Shandilya

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in.

Regards,
Online Team
Sansui

O

Snapdeal.com Customer Care

from Delhi, Delhi

Mar 26, 2015

Dear Sushiel Shandilya,

Greetings!

As communicated by our team, this complaint has been resolved. Wish you a good day ahead!

Warm Regards
Sansui India Team

K

kumar1098

from Sopur, Jammu and Kashmir

Jun 9, 2016

DETAILS OF SANSUI LCD

Complete details of SANSUI LCD Model Number - LCD TV SAM32HM-PJK Serial No[protected]

Videocon Industries Customer Care

from Delhi, Delhi

Jun 10, 2016

Dear kumar1098,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Jun 21, 2016

Dear kumar1098,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines