Dear Sir/ Madam
I am sorry to write this mail, i have purchase 3 nos. Sansui R3 mobile
for my personal use from Ice Tree Collection through online on
04/02/2015 vide Bill No.S310BD/14-15/2593. out of 3, one phone is not
working properly, so i came to your Authorised Service Centre "M
Care", Bhubaneswar, they diagnosis the problem ( the problems are
Lining came on Display, Incoming Audio is not clear & Battery Back up is
very Poor) & received the phone & given me a Job Slip
No.5106/18.06.15, but they are not assured me when it will be repair
due to non available of spare parts & when it will be available they
also don't know.
So, Plz. look into the matter & do the needful at your end.
Anticipating a favourable reply from your end.
Sansui India customer support has been notified about the posted complaint.
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Online Team