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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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G
Girish Chandra Nain
from Hyderabad, Telangana
Jul 2, 2014
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Address: Jaipur, Rajasthan

I have applied for a home loan of Rs 25.00 lacs with SBI bank and accordingly provided a cheque for processing amount (Chq No 365491, dated-12.05.2014, Bank-ICICI Bank, Amount-Rs 6500/-) and SBI presented it and got cleared but due to ZDA norms not full-filling, my loan has not been processed but in the same building & same floor, my neighbor’s flat has been financed by SBI itself. Don’t know, how JDA norms differed for me and my neighbor? To decide and rejecting the file, it took almost 40 days time that is also on my regular follow-ups and then returned the file with above mentioned reason and because of this undue delay, my builder has charged me Rs 33k interest (@24% as per my sale deed). Now, I would request you to pls arrange the refund of my processing amount & interest amount which has been charged because of delay by SBI ASAP. Loan Applied – NCRB BRANCH, Jaipur (Code-06326) Kind Regards, Girish Chandra #[protected]
Aug 14, 2020
Complaint marked as Resolved 
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    H
    H.p indore
    from Bhopal, Madhya Pradesh
    Jul 2, 2014
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    Address: Bhopal, Madhya Pradesh

    respecter sir, i, hemendra patel, m a having a SBI account number in SBI, C21 Shopping Complex, Indore, have lost my sim and mobile number. The same number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pl. thanking you
    Aug 14, 2020
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      N
      NAZISH HAROON
      Jul 2, 2014
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      Sir,
      My self nazish haroon s/o haroon rasheed i am account holder holder state bank of india ahraura mirzapur and my account numbrt-[protected].
      To day recharge 80 rup my regiter number but money debit from account but mobile not recharge.
      Kindly refund money or recharge mobile to give me a chance of thank.
      Date-02-july2014

      Nazish haroon
      A/c-[protected]
      Ahraura mzp
      U.P
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        M
        Mohd Asad Kamal
        from Rohtak, Haryana
        Jul 2, 2014
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        Address: Palwal, Haryana

        I am a Govt. of Haryana employee and working in DC office Palwal(Haryana). When I tried to deposit the collected revenue, against Head-0030 about 10 days earlier, the officer/official of State Bank of India (main branch Palwal, Agra Chowk) refused to accept. I have visited many times for the same purpose, but all the time they refused to accept that amount, required to be deposited against Head-0030, in spite of refusal of service their behavior was also rude. As the amount is in Lacs, so it is dangerous to carry again and again to the bank.
        In view of above i am requesting to take action against the responsible officer/official if found guilty, and acknowledge me about the action taken by responsible officer/officer.

        Yours Sincerely
        Ahmed Jan
        Mob- [protected]
        Bank- State Bank of India
        Branch- Aagra Chowk
        Dist.- Palwal
        Haryana
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          sipsip
          from Mumbai, Maharashtra
          Jul 1, 2014
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          Address: Hyderabad, Andhra Pradesh

          My son bearing account holder [protected] with SBI Branch Waddepalli Warangal had made transaction towards purchase of air ticket vide Credit card No.[protected] on[protected]. One return ticket has been got cancelled during April 2014 with in the limit period. The Bird Travel has authorised to HDFC for returning the ticket amount of Rs 10, 391=00 to the said account through which the ticket booked. On information through HDFC Bank Hyderabad, a on line complaint was booked vide PO[protected] on 09 June 2014 but it has been closed on[protected] saying " as time limit for raising your claim with other Bank is over ". Please clarify on my mobile No. [protected]

          With regards
          Ahmed Sayeed,
          father of Imran Sayeed
          Aug 14, 2020
          Complaint marked as Resolved 
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            D
            Devesh Somani
            from Patna, Bihar
            Jul 1, 2014
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            Address: Ranchi, Jharkhand

            I am a resident of ranchi but have to travel all over the country for work. I am also an sbi account holfer so obviously i have an atm/debit card too. In my experience, sbi atms uptime is not more than 10-12 hrs/day.

            The bank charges each of it's account holder an annual fees of 50/- for issuing the debit/atm card. We can safely assume that there are atleast 5% of indian population with an sbi atm card (5% is a generously low assumption). 6 crore*50 = 300 crores. That is the revenue generated just by the annual fee for issuing an atm card. 300 crores are going down the drain every year.

            If the bank cannot ensure 24/7 uptime of all it's atms, it should at-least stop charging us the amount. Like everywherr else in this country, this is just one more example of how govt. Run enterprises loot people and everything comes down to 2 aspects. Corruption & mismanagement.

            Any sbi official reading this, you are expected to provide a much better service than what you currently do with your atms. Stop inaugrating new atms and rather take care of the ones that exist.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              sarita1965
              from Patiala, Punjab
              Jun 29, 2014
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              Address: Ballia, Uttar Pradesh

              Sir,


              With due respect, I lay down the following few lines for your kind information and necessary action please:-

              1. I have submitted the prescribed application in triplicate on 14.08.2012 to the Branch Manager, State Bank of India, Ballia(U.P.) for revision of my Disability element. As per GIO, MOD letter No.10(01)/D Pen/Policy)/2009/Vol-II dated 19.01.2010 (Circulars No. 429 dated 04.03.2010) PBOR, who were invalided out of service prior to 01.01.1996 and are in receipt of disability/war injury pension as on 01.07.2009, the disability pension of effected person has to be revised and arrears of the same should be paid w.e.f. 01.07.2009.

              2. I have also issued reminder on 16.11.2012 and requested for immediate action and revision of my Disability Element of Pension, but nothing was done.On 14.08.2013, I again submitted the fresh prescribed application in triplicate to the Branch Manager, State Bank of India, Ballia (U.P.) for revision of my Disability Element.
              3.On line request was also made for examination of my case at the earliest and complaint TokenNo.NP[protected] was issued, but nothing was done. I have also requested through mail(helpline.[protected]@sbi.co.in) on 14th Sep.2013 and on gm.[protected]@sbi.co.in on 10th Sep.2013 to the G.M. (Customer care) State Bank of India, Mumbai and Regional Manager, Lucknow under which the branch located, but no response has been received till date.
              4. On 26.10.2013, a request letter was also sent to G.M (Principal Nodal officer), Mumbai for looking the matter and directing the concerned branch for necessary action. On30.12.2013 a detail application was also sent to the Chief Manager (CPPC), SBI, Allahabad and on 28.01.2014 an e-mail at gm.[protected]@sbi.co.in was also sent for taking the necessary action, but nothing has been done till date nor any correspondence has been received.

              5. Moreover, a letter from branch office SBI Ballia was received on 25.03.2014 vide which fresh application was sought.Immediately after receiving the letter from branch office, on 29.03.2014 I again sent the requisite application to SBI Ballia for immediate revision of my disability element.

              6.The following complaints have got been registered on the subject matter:-

              (i) Complaint T. No. OP[protected] dated 29.01.2013

              (ii) Complaint T. No. NP[protected] dated 10.09.2013

              (iii) Complaint T. No. PA[protected] dated 29.12.2013

              (iv) Complaint T. No. PA[protected] dated 20.03.2014

              In all the cases same remarks have been received “complaint has been attended to and closed after resolution” but nothing has been received even after expiry of 22 months.

              7. As per Circular No.429 dated 04.03.2010 my disability element is required to be increased from 20% to 50% i.e from Rs.710/- to Rs.1750/- .

              In view of above, I request your good self to look into the matter and direct the concerned branch to do the
              needful and revise my Disability Element of Pension, and pay the arrears w.e.f. 01.07.2009 at the earliest, since
              the matter has already been badly delayed.

              Thanking you.

              Yours faithfully
              Dated: - 29.06.2014
              (BHUVANESWAR MISHRA) (BHUVANESWARMISHRA)
              S/A No. [protected]

              H.No.51, Bharpur Garden, Patiala(Punjab) 147001,

              Mob;[protected]
              E-mail:[protected]@yahoo.com
              Aug 14, 2020
              Complaint marked as Resolved 
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                L
                LKR
                from Mumbai, Maharashtra
                Jun 26, 2014
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                Address: Howrah, West Bengal

                Bank had deducted Income tax but the amount have not been credited to my PAN in spite of regular reminders. Copy of last reminder is appended ANUPAMA RUNGTA 190, G T ROAD (NORTH) HOWRAH – 711106 4th Reminder Dated 16th April, 2014 STATE BANK OF INDIA, LHO, CGRC DEPARTMENT, 1, STRAND ROAD, KOLKATA – 700M 001 Dear Sir, Ref. CIF No. [protected]–Savings A/c. No. [protected] NON RECEIPT TDS CERTIFICATE/ CREDIT TO MY PAN A/C No. ALIPR 1602C FOR THE ASSTT. YEAR 2012-13 1) Fixed Deposit Account no. [protected] 2) Fixed Deposit Account no. [protected] 3) Fixed Deposit Account no. [protected] This is further to my letter dated 10/09/2013, 26/07/2013 and 16/04/2014 (Copy enclosed. ) I regret till writing of this 4th reminder neither the amount of TDS amounting to Rs. 4553/- has not been credited to my PAN account nor even a reply to my subject letters from you or your Howrah branch has been received till date. Since the matter is getting abnormally delayed I once again request you to look into the matter and arrange for refund of deducted amount with up to date interest thereon @ 18% to me as because revision of my income tax return may not be allowed by the department any more. Yours Faithfully, (ANUPAMA RUNGTA) CC: State Bank of India, Howrah Branch. CC : Dr. Smt. S Chattopadhyay, Reserve Bank Of India, Banking Ombudsman 15, N S Road, Calcutta – 700 001 Phone No.[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  A
                  Abhijeet.LP
                  from Delhi, Delhi
                  Jun 26, 2014
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                  Resolved

                  Address: Patna, Bihar

                  I used to carry online transactions without failure but recently I m not able to as my Transaction Rights on my online account seems to be revoked. I get the following message when I try to carry an online transaction: "You do not have access/transaction rights to this account." SBI is simply unreliable these days.
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Sir,

                  I got mine online sbi account in good health, and i am able to see mine account statements but,
                  i dont have the transaction rights which is big problem in mine online payment.
                  Kindly suggest me what to do.
                  thanks.

                  Transaction Rights revoked - Comment #2025535 - Image #0
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                    J
                    jidu
                    from Mumbai, Maharashtra
                    Jun 21, 2014
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                    Address: Thane, Maharashtra

                    We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time.what that mean actually I submitted all my documents please look forward to my complain am waiting for the card from last month thank you
                    my application no is[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Jidu,

                    Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.


                    Regards,
                    SBI Card
                    Dear Jidu,

                    We would like to update you that we are working on your concern and will get back to you soon with an update.


                    Regards,
                    SBI Card
                    ok thank you...
                    respected sir more how many days i should wait for my sbi credit card ? its now almost a 3 months
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                      D
                      diana naresh
                      from Ahmedabad, Gujarat
                      Jun 21, 2014
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                      Address: Ahmedabad, Gujarat

                      This is to bring to your notice that I was not getting regular bills. A boy used to call and used to take cash from me. If the bill used to come on time, i would not have to pay extra charges. I had taken 2 mobiles on EMI. If i had that of guts to pay cash and take the mobile then would me or any other customer go for EMI. I was not in a condition to pay full amount so took on EMI. Once day a guy is coming and telling me to pay 32000. What non sense!!! I have tried calling customer care, those are non sense, no manner s how to talk to customer. i have never ever received a positive revert from anywhere. These 320000 rs including extra and late payment charges, finance charges and service charges. I have already paid what i have used. I was asking for statement to that guy he was not giving me the statement nor the bills. Then how can you expect me to pay the bills on time before the due date. And it is not that, that i haven't paid anything till now. I have already paid more then what i have used. Now onwards, i want the monthly bill on my email id - diana.[protected]@gmail.com and regular sms alerts on [protected]. And please confirm me one more thing If i purchase anything on EMI at 0% interest and if the bills are paid on time, still you would charge me all extra. Worst services. In any case it is not possible for me pay such a big amount which i have not used at all. Means you are asking me 2 pay my 3 month salary. I want to get this settlement done asap and want card closure. I want revert on top most priority. Need to settle it out on urgent basis. Awaiting for positive for positive reply. Please revert asap on priority. I have dropped and mail to rbi and sbi these people are mentally harassing a lot. i still havent recived any resolution for this. Regards, Naresh [protected]/[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Dear Naresh,

                      We are working on your concern and will get back to you soon with an update.


                      Regards,
                      SBI Card
                      sir i request you to please update me on urgent basis...by when can i expect revert.
                      Dear Diana,

                      We have sent the communication at your registered mail id with regard to the concern raised by you. Please call SBI Card helpline for further assistance.


                      Regards,
                      SBI Card
                      as per your below statement i haven't received any email...i want resolution asap. if i had to contact sbi...y would i contact u people
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                        A
                        aadeah nagrare
                        from Mumbai, Maharashtra
                        Jun 20, 2014
                        Resolved
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                        Address: Nagpur, Maharashtra

                        r/sir myself Aadesh Nagrare SBI account no [protected] in Manewada Road Branch, I withdraw 1000 rupees from Bank of Baroda ATM 3BCNMHNG transaction number 2068, I did not receive money nor recipt, but after 10minut I received massage of deducting amount from account. This incident I inform Bank with written application on 31st of may 2014, authority person asked to wait for seven days. I wait for ten days and then again give second written application on 11th June 2014, now again ten days are gone, but my money will not get back, so who is responsible? SBI employee attitude is not good, This fact shows either they are not eligible or prompt in their work. I aspect you will take action against the authority person, and help me to solve the problem, you will inform me what action you taken on my email ;- adesh.[protected]@gmail.com Aadesh Nagrare
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          9
                          94340
                          from Kolkata, West Bengal
                          Jun 20, 2014
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                          Address: Kolkata, West Bengal

                          sir,
                          My self Madhuri mukherjee, inhabitant of 276 D.C.Neogy road, bally, howrah, , having a joint pension account in your branch, vide account no.[protected] continuing for long time. This is a sad information that my husbent (PASUPATI NATH MUKHERJEE) expired at 11/03/2014 .after that we meet with our branch manager, and request to manager help me and solve my problem as soon as possible . 6th times contact with branch manager .but still now problem are not solve .so please solve my problem as soon as possible . Thanks .Madhuri mukherjee
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                            vikashsingh
                            from Parasia, Madhya Pradesh
                            Jun 20, 2014
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                            Address: Surat, Gujarat

                            I had been to SBI ATM on 23rd May 2014 at 9-28 Am and made a transaction request for Rs. 18000/- but I received an amount of Rs. 10000/- only through the ATM. I made several complaints to SBI Bank they informed me that the amount is already credited to my account but, i have not received any amount yet. My Account No. is [protected]. Please help me in this matter. Regards, Vikash Kumar Singh
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              K
                              Karthika N
                              from Delhi, Delhi
                              Jun 19, 2014
                              Resolved
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                              Address: Chennai, Tamil Nadu

                              Respected Sir, I have applied for SBI Examination 2014.But unfortunately, my SBI PO examination date coincided with other exam Combined Civil Services Exam (Group 2 ) Non-Interview Post[protected].Both are in 29th June 2014.I wish to appear for both exams.Group 2 is only on a single day but SBI PO exam will be conducted in many phases. So I request to change my SBI PO exam date.I will be grateful if allow me to sit in SBI PO Examination 2014 in other date.My details are given below. Name : N Karthika Roll No : [protected] Reg No : [protected] Date of Birth : 23.03.1991 Venue : VEL TECH HIGH TECH DR.RANGARAJAN DR.SAKUNTHALA ENGINEERING COLLEGE, 60 AVADI-VEL TECH ROAD AVADI CHENNAI TAMILNADU INDIA-600062. Date of Examination : 29.06.2014 Venue Code : 17523 TIme : 8.00 a.m. Email Id : [protected]@gmail.com Thanks & Regards, N.Karthika
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                R
                                Riti Rana
                                from Delhi, Delhi
                                Jun 19, 2014
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                                Address: New Delhi, Delhi

                                Respected Sir, I had applied for SBI PO exam 2014, But after receiving the admit card, I found that the exam date coincides with ONGC GRADUATE TRAINEE 2013 exam (22nd June, 2014) . Venue for both exams are in two different corners of the city. I wish to appear for both exams. As the SBI PO exam is being conducted in different phases, So I request to change my SBI PO exam date. I will be grateful if you allow me to sit in SBI PO Examination 2014 on some other date. My details are given below. Name: Ritika Rana Dhamija Roll No.: [protected] Registration No.: [protected] Date Of Birth:[protected] Venue: THE INSTITUTE OF COMPUTER ACCOUNTANTS 8 NEW RAJDHANI ENCLAVE IIND FLR ABOVE VIJAYA BANK NR PREET VIHAR METRO STN PREET VIHAR NEW DELHI 110092 Date of Examination: 22.06.2014 Time: 1:30 p.m. Venue Code: 24427 E-MAIL ID: [protected]@gmail.com Thanks & Regards, Ritika Rana
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Jun 19, 2014
                                Updated by Riti Rana
                                Respected Sir,

                                I had applied for SBI PO exam 2014, But after receiving the admit card, I found that the exam date coincides with ONGC GRADUATE TRAINEE 2013 exam (22nd June, 2014) . Venue for both exams are in two different corners of the city. I wish to appear for both exams. As the SBI PO exam is being conducted in different phases, So I request to change my SBI PO exam date. I will be grateful if you allow me to sit in SBI PO Examination 2014 on some other date.

                                My details are given below.

                                Name: Ritika Rana Dhamija

                                Roll No.: [protected]

                                Registration No.: [protected]

                                Date Of Birth:[protected]

                                Venue: THE INSTITUTE OF COMPUTER ACCOUNTANTS 8 NEW RAJDHANI ENCLAVE IIND FLR ABOVE VIJAYA BANK NR PREET VIHAR METRO STN PREET VIHAR NEW DELHI 110092

                                Date of Examination: 22.06.2014

                                Time: 1:30 p.m.

                                Venue Code: 24427

                                E-MAIL ID: [protected]@gmail.com

                                Thanks & Regards,

                                Ritika Rana
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                                  Sandhi Singha
                                  from Kolkata, West Bengal
                                  Jun 19, 2014
                                  Resolved
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                                  Resolved

                                  Sir/Ma'am, This is Sandhi Singha who is facing a problem regarding the Education loan subsidy scheme 2014 declared by then Finance Minister Shri P. Chidambaram, Govt. of India. Firstly, Bank had not informed me about the circular and when my father went to discuss the problem to the Bank, the related banking person refused to accept the news of this type of Circular. When my father showed a xerox copy of the circular to that banking personnel, my father was informed that i am not eligible for the scheme as I had given a Education Loan subsidy for the year of 2009-10 for the same loan A/C. But, after reading the circular we don't get any para where reasons given by the bank authority to cancel my application is exist. My family income from all sources is below Rs. 300000 p.a. I am giving my all bank loan details below: Bank: State Bank Of India Branch Name: Bethuadahari Branch Code: 06985 Loan A/C no: [protected] loan Sanction Date: August 28, 2007 Education Loan Subsidy credited in my a/c for 2009-10 year on November 15, 2011: Rs. 3335.00 So, I will be very much thankful to you if you inform me whether i am eligible or not for the Scheme. If I am eligible then please guide & suggest me to get the benefits from the Education Loan as soon as possible. The last date to submit the application is June 30, 2014 which is knocking. So, please send me your advice & guidance regarding the problem in my email [protected]@gmail.com. I waiting for your help & suggestion.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    Gaurav Patharia
                                    from Mumbai, Maharashtra
                                    Jun 19, 2014
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                                    Address: Nagpur, Maharashtra

                                    Dear Madam/Sir, Request you to please reset my User ID & Password for Online banking.I have log in several time but forget my password hence my account get locked with current ID & Password. Please send reset password and ID on my registered Email ID i.e gaurav.[protected]@gmail.com. My registered Mobile number is [protected]/[protected]
                                    Jul 03, 2014
                                    pravir111's response
                                    Accoun no [protected] new usear id and passord
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                                      tarun66
                                      from Mumbai, Maharashtra
                                      Jun 18, 2014
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                                      Address: Bangalore, Karnataka

                                      Hi, My ID is 20667186. The day I opened DMAT account with SBI, I am not able to do any trade because while doing Fund Lien, It gives an error "E broking registration is not available. Please contact branch". I called customer service around 10 times and every time they are telling to wait for 3-4 days and we will resolve the issue. Till date already 1 month over and my problem is still same. Could you please help in getting my thing resolved. --- Tarun
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        S
                                        selim sekh
                                        from Delhi, Delhi
                                        Jun 18, 2014
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                                        Address: Kolkata, West Bengal

                                        I, pratima ghosh wife of late. Sudhasu sekhar ghosh have applied on 26.5.2012, for issuance of duplicate share certifiacte, share no.[protected] to[protected] regd. Folio no sb- 2203187 & cerificate no. 1287201 which was held by my husband, since deceased.( your ref no. Dfsl/sbi/839175/2011)
                                        But unfortunately no such feed back and or reply be send from your end in respect of the contents of my aforesaid letter.

                                        I am a sinior citizen and passing my days with extreem misearly, kindly look into the matter sympathitically and do the needful as soon as possible and obliged me.

                                        Details of shares :-

                                        Numbers[protected] to[protected] total 50 no)
                                        Regd. Folio no. Sb- 2203187
                                        Certificate no. 1287201.
                                        Holder's name- sudhasu sekhar ghosh.

                                        My contact no. [protected].
                                        Kindly intimate me the process by which i can get remedy expediately.
                                        I, PRATIMA GHOSH WIFE OF LATE. SUDHASU SEKHAR GHOSH HAVE APPLIED ON 26.5.2012, FOR ISSUANCE OF DUPLICATE SHARE CERTIFIACTE, SHARE NO.[protected] TO[protected] REGD. FOLIO NO SB- 2203187 & CERIFICATE NO. 1287201 WHICH WAS HELD BY MY HUSBAND, SINCE DECEASED.( your Ref No. DFSL/SBI/839175/2011)
                                        BUT UNFORTUNATELY NO SUCH FEED BACK AND OR REPLY BE SEND FROM YOUR END IN RESPECT OF THE CONTENTS OF MY AFORESAID LETTER.

                                        I AM A SINIOR CITIZEN AND PASSING MY DAYS WITH EXTREEM MISEARLY, KINDLY LOOK INTO THE MATTER SYMPATHITICALLY AND DO THE NEEDFUL AS SOON AS POSSIBLE AND OBLIGED ME.

                                        DETAILS OF SHARES :-

                                        NUMBERS[protected] TO[protected] TOTAL 50 No)
                                        REGD. FOLIO NO. SB- 2203187
                                        CERTIFICATE NO. 1287201.
                                        HOLDER'S NAME- SUDHASU SEKHAR GHOSH.

                                        MY CONTACT NO. [protected].
                                        KINDLY INTIMATE ME THE PROCESS BY WHICH I CAN GET REMEDY EXPEDIATELY.
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