SBI — sbi credit card fraud transaction settlement

Dear Team,

With reference to the previous mails and information, I want to settle the amount of disputed transaction of Rs. 8000/-, but as my new card information already shared with someone, bank also has to bear part amount i.e. Rs. 4000/- and also has to waive of all my interest.

Please give me confirmation regarding this ASAP.

Dear Team,

As already made a request for part settlement and waive off all interest plus deactivation of card, because my card details has been shared with someones.

I have received request no.[protected] by calling on[protected].

I just want to move out from this because my CIBIL gets spoiled.

So requesting you to do the settlement of part amount, part you (Bank) too has to bear and close this matter ASAP.

The above two mails, I have sent to SBI on their email ID [protected]@sbicard.com, [protected]@sbicard.com, but still no reply and on IVR they said that your query will be resolved till 30th april, but I know that no solution will be taken by SBI. My request no. to SBI is[protected].

Inspite of lots of conversation and police station complaints, still they are charging interest.

Kindly suggest that I want to settle the part amount of Rs 8000 of fraud transaction, full amount I will not pay as my credit card details already shared with anyone. It was new card, delivered on 27th September and within 3 days means on 30th september only the fraud transaction made. How can my all data shared with someone like credit card no and CVV. So its bank responsibility also to bear part payment.

It's request to solve this matter asap because of this my CIBIL gets spoiled and I don't want to continue with SBI, want to deactivate card.

Please help me out and solve the problem ASAP. Police FIR attached herewith.