Sharekhan Complaints & Reviews

Dear sir,

I have trading account with share khan since 2014

An amount rs. 15825 /- withdrawn from my demat account without my notice on 27/04/2018.

I mean to say that amount was stolen from my demat account.
I request the concerned to refund my amount and take the action against the persons responsible.

In ledger, the entry is showing as below

7/04/2018 bp[protected] for bank transfer neft/rtgs withdrawal.
Bank : icici bank by instruction number 6325814 dated[protected],
Clearance date : 27/04/2018 dr -15825.00 9990.80 cr

Ondrathi chandrakala
Client code : 1728299
Branch id : 2752
Email : [protected]@yahoo.co.in

This is one of the worst financial services i have ever encountered, they manipulated my account, changed my mobile no, siphoned of money from my account all this without my knowledge or instructions and replaced it quietelly, when i started making inquiries, as to, how they could do this manipulation?, till date i am unable to access my account, all this despite speaking to their branch managr mr apte in goa personally and to their head office in mumbai, there has been no replys to the emails, phone call, etc. Pls advice how to take them to task for this harressment and fraudulent practice, i am not sure how many more people may be in a similar soup, requesting your competent and compelling help.
Thanking you.
Susheel

A request to update my bank account details and address was made on 29th march 2018. After 2 weeks i was informed that my signature is wrong hence cannot be done and was asked to get my kyc checked for sample signature. It was informed that the sample signature would be sent out within 24 hours, not its more that 4 days and i still have not received it. Please help expedite this so that my account details can be updated.

I was given a date which was 15 april 2018. Then when the day arrived i texted ur executive bt as always he didn't replied. Now i hav 3 accounts in sharekhan in name of my mother, brother nd myself. If i wont get my money back i'll hav to complain to sebi. And i'll make sure that in future sharekhan wont get to open any # account from my family or from others whom i know.

Dear,
Sir/madam

I have applied for commodity and demat account on date of 26.02.2018
My demat account has opened within 3 day's but commodity account still
Not opened i have discussed with executive & their who have came for open my account he have told my account will not open and he didn't told any reason, i think he is a fraud because he is talking like that so please solve my issue and open my account as soon as possible.

Executive name : ankit uprati
Share khan (Sales executive)
3-e/6 jhandewalan extension.
Ground floor near bank of india
Karolbagh new delhi -110055
Mobile : [protected]/[protected]

My name : franky sehgal
Mobile : [protected] & [protected]
Pan : enlps1156p
Dp clint id : 82689925
Customer id : 2227429

My name pritesh mistry. I have d mat account in sharekhan securities pvt ltd. My client id is 1334986. This account does not operated from last 1 year. Also there is no any loan take by me from sharekhan. Nut in my cibil report sharekhan reported that i take loan againts securities. Its very bad. I have no any active loan from there. So please help me remove such information from cibil report which reported by sharekhan in cibil.
Thanks
Pritesh mistry
[protected]

I am muthulakshmi. I am doing trading account in sharekhan from september, 2017 with profit.
Still now i am not receiving any payment from sharekhan to my trade account. So that i will need to complaining in consumer care mailing.
My trading i'd is nana10
My phone number is [protected].
Mail id. [protected]@gmail.com
Help me to receive my full payment.
Thank you

I have been requesting thru email to customer care to change my email id mobile number non receipt of statement of my demat account with their memnagar branch and confusion in customer id number. I am not receiving any reply. Being a retired govt pensioner & senior citizen i am unable to reach out in person to their branch at memnagar due to severe ill health condition. I request some official to visit my residence to complete any formality if any so that i rest in peace. I m prepared to bear any cost for rendering service. I am also requesting to provide me email id of sherkhan ceo and board director which is not being provided. My first email to customer care dt 24 3.18 is self explanatory. Please attend the compliant. Thanking you. Vijay j vadera. Ahmedabad

Hi,

At the time of opening account executive said that brokerage will be charged at.01% but the actual brokerage charged is more than that. I tried to contact that executive but he is giving any response. Please help me in solving this issue. Even executive said that he wrote a mail to sharekhan for change in brokerage. But no action was taken...

I am muthulakshmi. I am doing trading in Sharekhan from September, 2017. I got more profit with less loss. But profit amount is not credited in my Sharekhan account. So that I send complaint in consumer complaint care official website.
Still now I m not received any payment from Sharekhan to my demat account.
My I'd is nana10
Phone number is. [protected]
Mail id [protected]@gmail.com

As understand from sharekhan team on dec 20th 2018, my old account account (Kasturben kanji shah) was closed on july 30, 2012 and new account (Kasturben kanji gosrani was opened on july 12th, 2012. This was to update last name of this account.in this process my account was changed from tariff tc 100 (Original setting of my account) to tariff tc 101 by sharekhan team without any instructions from my side. This lead to significant overcharging on my account since 2012.

On learning the above, i had requested sharekhan team to investigate and share with me all details around changing of my account from 100 to 101.
Also as mentioned earlier, all overcharging on my account since 2012 needs to be reversed with immediate effect. Still awaiting sharekhan to revert back to me with details and reversing of charges despite several follow-ups.

Request someone to take immediate action on this else i would be forced to escalate this to regulators.

Dear sir,

This is to inform you that i have told to sharekhan brocker ms. Neha, mr. Anand rajori garden branch that please cancel my sip and credit all amount in my hdfc bank a/c who are running they confirmed ok but they paid into my another bank who are running negative and not running by me, i want return back my money rs. Approx 2000/- who deducted by axis bank for fault of sharekhan team please raise complaint and return back my money from rajori garden sharekhan branch.

Dear sir/madam,

It is very sad to inform you that i have been in contact with mr. Kiran panchal-vapi, gujarat, (Your employee/agent name) for dematerialization of shares. Further i have submitted shares since 15-20 days long back but yet no shares are in demat form.
Further the form drf form was wrongly filled and again for new form i am making follow up since 3-4 days but no response from your end.

So take this on urgent basis or else my force i need to transfer my demat account from sharekhan.

I have recently changed my residence and need to register the new address with sharekhan urgently. As instructed over phone, i have personally visited the regional office of sharekhan at kolkata to deposit the signed form and the staff there has verified the original documents.
Despite being assured that the change will effect within 3 days, even after a week the change has not been registered. I have received no response from the company after complaining over phone and e-mail.
Moreover, in flagrant violation of government directive, the office refused to accept e-aadhar as valid proof address and demanded the original aadhar letter which i produced nonetheless.

Sir, i ashish jain have an account in sharekhan account no. Is 924837 in hisar branch haryana. I submit a ipo application for bandhan bank ipo for 280 shares. But my ipo application submitted only for 40shares.in your hisar branch i contact to mr. Naveen. My acknowledgement no. Is 35425426. Mr. Naveen saying to me this mistake by our delhi office. So please my bid confirm for 280 shares

I have raised a complaint almost 20 days before regarding deduction of 3300+473 rs in a span of 2 days (19th and 22nd feb, 2018). I got a message that it is due to shortage of funds. As per them, i had zero balance and i traded for 57000 approx. It's seriously annoying to hear this. They don't allow any trading without having an amount. I have been using sharekhan for 11+ years and i know how system work? I did have a balance and i sent the screenshot of successful transfer as well.

I am keep on getting same response that i didn't have any balance and all the amount was short. I request someone from their side to try trading for 10000 of times and see if they can trade without having single penny.

Hope i get the solution this time and get my refund.

My name is anand tapdiya, recently i open demat with sharekhan, they procedure my account on 28th feb 2018, i also paid margin cheque. The amount is debited from my bank account and they didn't open my account yet. Its about one week after submitting documents, they only open equity account and told me that there is very much work load at office that's why your f&o account opening formalities delayed. They told me like that, kl ho jaega, shaam tk ho jayega, morning me ho jayega...

Worst service ever...

Sharekhan customer service is pathetic.

By mistake, i transferred inr 62k from my nre account with iob bank on feb 8, 2018. Only after the intended recipient alerted me by feb 28 or so that he is yet to receive the funds, i realized it could have been wrongly remitted to sharekhan.. As on that date i had transferred another inr 80k + to sharekhan from (My and my wife's) joint account. Iob confirmed that sharekhan had received the inr 62k. However, sharekhan neither credited the inr 62k to my wife's sharekhan account nor informed me. Now even after writing to [protected]@sharekhan.com as well as the relationship manager mr. Prasanna venkatesh, they are neither replying nor refunding the money that they are surreptitiously keeping without crediting. Very pathetic service.

Regards

Siddique

The broker was handling my account including options & derivatives. There was a dealer in their chennai alwarpet branch (Which is now closed and the members have been moved to some other branch). My account id is 1536827 for equity segment.

In 2012, senthil had shorted usd-inr combination and the trade went wrong. There was a loss of 40000 rupees, which i had to bear. Further to this, i had told senthil to stop all trading in my account. However, he kept the usd-inr short trade open and there was a further loss of 20, 000.

Since 2012, i had told them that i can bear only part of the loss as i did not approve of the trade. I also gave them a cheque, but the broker returned the cheque to me. Now, despite several calls to close the balance, sharekhan has been compunding interest and now reporting a negative 64314 to the exchange. This is unacceptable as the dealer who was involved in the trade is not working with sharekhan. The new branch also does not have any details of the trade as the old branch had shut down operations.

I unsubscribed from one domain they send email from. Yet they keep sending it from a few more. Previous complaint seems to have been resolved by someone by mistake. https://www.consumercomplaints.in/sharekhan-spamming-via-email-c1706941
This is the response from their customer service in that complaint,
hi, we're extremely sorry for the troubles you've faced. Request you to email us your customer id to [protected]@sharekhan.com and we'll do the needful.

If they are spamming someone, that someone isn't going to have an account with the company, so they are a little ingenious in spamming.