Sharekhan Complaints & Reviews

I raised a complaint and sharekhan didn’t provide any satisfactory response after i provided my contact details. Previous complaint with details can be found at:

https://www.consumercomplaints.in/sharekhan-not-allowing-to-update-contact-detai...⇄

I have a long standing account with sharekhan and now unable to access it due to a mobile number change and my cmc is repeatedly getting rejected sighting signature mismatch.
Customer support have given up already on this.
Login id : vlaad2010
Contact: +[protected]

I have a trading account with sharekhan for about 10 years. I have moved and changed my mobile number and when i am trying to update my information, my cmc is rejected 3 times stating my signatures do not match and i need to submit a signature change form.
I have never changed my signature and i cant tell why sharekhan wouldn't accept my signature. I have provided everything to prove my identity, pan, aadhar, address proof everything. Funny thing is they did transfer my servicing branch on my request but won't update my contact detail.
Customer care have provided their final response stating they can not process my request and i am unable to access my account.
This is not good for anyone as i am not able to do any transactions and hence no commission etc. For sharekhan either.
I live far from the base branch and still made visit to provide documentation. Now i am being asked to provide several documents for signature change which i never did.
Login id: vlaad2010

My userid is akgoyal87 on sharekhan and i was overcharged brokerage on intraday trade dated 26.08.2019 as total traded amount was approx rs.819000/- (Both buy and sell) and as per intraday trade brokerage should be.03% of total amount traded which should be around rs.245/- and if you include all other charges then should not go beyond rs.500/- (Max value if you add your fake charges also) but i has been charged rs.3500/- for intraday (Oh my god) for that i. E. 7 times of rs.500/-. My registered number is [protected]. I think its scam going on in sharekhan broker which should be revealed as soon as possible. I will also approach to all govt bodies to expose sharekhan frauds. I know one thing also sharekhan team will delay this case as much they can to not to reverse overcharged.

Being in transferrable job, I get transferred to different cities every 2 years. I had opened my account while I was posted in Pune and I am presently posted in Ahmedabad. I have approached their office for closure of account they came with silly reasons that my account is in Pune and it can be closed only by them. So I had request them to transfer my account from Pune to Ahmedabad but it is more than a week, till now the needful is not done.
Pathetic customer care service.I will request all of you not to open account with them and if you are an existing customer please try to exit at the earliest.

I have been chasing sharekhan to close my accounts from last three months and every time they came up with a reason for not closing. I have requested for only closing trading and retain demat account and they rejected the same. Finally i have sold all my holdings and account is zero balance now. Now they are saying the form is not correct. How can they say? Their branch only accepted and i have submitted the same form three times till now. How can they mention that now? I am closing account due to conflict with my job. Looks like, i am left with only option is to file legal case as i want to be sure that nothing is wrong from my side. Very bad service from sharekhan. I invested in mf as per their advise even that didn't perform well. I am clueless why i opened account with sharekhan.

Sharekhan id: 2234594

Call customer care and gave complaint for the same. Here is complaint id:[protected]

I have been chasing sharekhan to close my accounts from last three months and every time they came up with a reason for closing. I have requested for only closing trading and retain demat account and they rejected the same. Finally i have sold all my holdings and account is zero balance now. Now they are saying the form it not correct. How can they say? Their branch only accepted and i have submitted the same form three times till now. How can they mention that now? I am closing account due to conflict with my job. Looks like, i am left with only option is to file legal case as i want to be sure that nothing is wrong from my side. Very bad service from sharekhan. I invested in mf as per their advise even that didn't perform well. I am clueless why i opened account with sharekhan.

My client code 2137040 pramod lamba from hisar haryana i am doing call in hisar office about confirm my charges but his response is not satisfactory sometime he says that system is not working. From last six days continuously i am doing call but response is nil. I am very disappointed this type of services. I am not expected these type of service. Please confirm about my interest debit charges and brokage in my account.

Pramod lamba
Client code-2137040
M. No-[protected]

Hi,

I have a trading account in sharekhan.in year 2015, my broker called me and said idea looks good to buy and he asked shall i buy? I replied yes, after that i received a call that he sold in loss. But this time he did not asked my permission to sell. After that he was trading into my account and he wiped out all my capital. At that time i did not complain (My mistake). After that i did not add funds for trading but i added for mutual funds and also in indostar ipo, i got some profit. Again he traded and lost all my profit money. I saw these reports today in capital gain when i sense where are my profits going. These trading activities happened without my permission. Please look into it and refund my money.

It is learnt that you are going to close your old website and it will be compulsory for us to use your new website. We are well conversant with the old website which provide all information we need. The new website is not so easy and we fail to use and understand the same. We request you to continue the old website along with new one, else we shall have to think otherwise.
I am your customer for last 20 years or so. I have remained with you even though your brokerage rates are higher than that of a few other brokers.
If you compel us to use your new website it will be troublesome for us. Hence the request.

Dear Recipient,

This is regarding the issue of my Sharekhan Account been locked. I have called your Hyderabad office and came to know that the reason is Fatka not been submitted. I have submitted it twice and came to know that this has been successfully updated in your side., but my sharekhan account is still locked. Even with numerous followup from the Panjugutta Hyderabad branch, I am not getting any answer from them and they are just making me go round and round.

The manager at the Pangutta Branch Mr. Vinay, he is highly irresponsible and doesn't have courtesy to even talk in proper manner. I am running behind him since last 2 weeks and every time he comes back that we will call you, which has never happened. Can you please look into this, why the account is locked even after successful updation of Fatka and unlock the account.
Also can you please let us know the escalation procedure for the irresponsible behavior of the Panjagutaa Branch Manager.

Hi,
I am a sharekhan account holder. I bought a share at 135 / share and sold it after 2 days at 140/share which has been executed to my demat but after 2 days of that executed price sharekhan call me and told that my share had not sold as well as not buy and it has been going for auction you may get penal.
If i get my share executed in my account and geeting the execution msg then why they say you have not such quantity.
After call to the branch they miss behave. It tottaly very very bad response and fraud.

Dear members dont open demat account in sharekhan...

Aman pandey
2292886

Sharekhan — funds transfer into sharekhan account


India
Baraiya ajay
Submit a complaint
Hi,
I transferred rs.5000/-, 2 days ago to my sharekhan account from my kotak bank account. Eventhough the money has been debited from my citibank account, the sharekhan account doesnt reflect it yet. Even after repeated complainst to customer service, there has been no response from sharekhan. This is absolutely poor customer service. I am not sure if this is another way of making money by these companies.

Can somebody help?

Hello sir/madam,

This is pushpendra singh, i am associating with you around 2-3 years, my customer id is 1895737,

From sharekhan side they assigned me an account manager "jigal vijay tuli” son of vijay srinivas tuli,
After few days of joining with sharekhan he contacted with me regarding the premium business with sharekhan but as side business as i was new in stock market so i didn’t understand more about these things.
He explained me a scheme that if you invest x amount in this scheme then you will get y amount premium monthly basis but this will be apart of sharekhan, so i refused this scheme because i didn’t understand this scheme,
Again after few days he contacted me and insisted me to invest in that scheme and invited me at his home to explain again about the same scheme.

He again explained that you will give me the amount in my personal account then i will transfer that amount in your sharekhan account, and this time was in confidence that he is doing this business with sharekhan so i agreed upon that scheme.
I transferred money in his account by few transactions but he didn’t transferred that amount in my sharekhan account, that time i called him and asked why did you not transfer that amount in my sharekhan account.! Then he said to me that i ll transfer your money in your sharekhan account soon and i sit back that he will do asper his words.
After few days again i called him and said the same thing to do and again he replied that the amount is already invested in few ipos and smes so don’t worry your money is safe and secured with us, and i was like ok fine, i will happen in stock market.
I total transfer the amount more than 12 lacs by cheque and imps, neft, after one year he said your money will not be refunded, i asked the reason for this, he said that scheme is now closed and your whole money was not. My responsibility, it was sharekhan’s responsibility but i told him if it was sharekhan’s responsibility then why did you give me any contract for this? He said it wasn’t given to anyone it was mutually understand with us and sharekhan.

Now it is the case of fraud with the help or with the client of sharekhan, so now i am taking the action against him that he caught the client from sharekhan and did the business with them out of the office on the name of sharekhan.

I am taking legal action against him along with you that your client is victims of fraud case, i have all the evidence of transferring the money in his and his family’s bank account,

Why i am dragging sharekhan with him? Because sharekhan has introduced me with this guy so somehow sharekhan is also supporting fraudulent with their employees. I will send legs notices to sharekhan and jigal tuli if sharekhan will not cooperate with me to track jigar tuli. Total amount is 28 lacs as of now with premium as he committed to me to give the profits.

Somewhere sharekhan is also responsible to manage the employees and never take the feedback from clients about the services, that guy many daily did the trading from my account without my permission as he got the login credentials from me.

Note: i am requesting sharekhan to cooperate with me because that guy is involved in many fraud case and money laundering.

I am expecting a quick and positive response fro sharekhan department.

Hi

My brokerage account has been locked almost a month ago, as discussed with customer care, I have provided all the documents and updated facta form too.

Last Friday it was conveyed me in a email that my account is activated and try to login By end of day or following day.

When I contacted today still the account is locked, your customer care people saying that they cannot accept aadhar card and they need my voter ID for address proof. Even that too I have emailed to them. You are the first company denying aadhar for address proof document, I am not sure then why central govt making aadhar to enrol mandatory eith Pan and in all banking and brokerage accounts.

Are you guys really done some other mistake on my account and to correct that you are keep asking all my documents.?

I have already provided following id copies like Pan, Aadhar, Passport and voter ID now . There is no more govt id left other than D.L to share it with you ..

Pls get my online brokerage account unlocked ASAP. Locking consumer account without any prior intimation is a crime.

With heavy heart and clear mind - i am reporting this to improve sharekhan service immediatly or in 21st century - this company cannot seevive.

I am chasing sharekhan office kphb since 21st janury to share transfer and close account. Today, 22nd march - still it is not done.

Please see critical points below:
21/1/2019 - approched sharekhan branch and filled form but not having original and stamped cmr copy, photocopy not accepted. So rejected. My mistake, agree,

28/1/2019 - submitted closure form with original stamp copy
Rejected reason - signature mismatch
Again after 1 week, resubmitted with best possible sign and twice sign in same field. Rejected - it is not acceptable

Again after 1 week - closersure form sent with single sign.
Rejected - signature mismatch and asked for apply first for signature change.

After a lot of search - i can see sign which i did 16 times in sharekhan document. It was same sign and very slight change.
Hence, again i did send closure form with terrif sheet sign which is almost equate last 3-4 sign. I got message that - your target dp is missing and fill form again and submit.

I have not seen such pathetic process - i did sold share of my holding with heavy loss and clear off everything from share khan a/c. One m/f elss is there which i cannot close and has to share. They are telling it will take month to transfer though rta. I said - i am fine. Still, whole this process is not completed in good 2 months time and my 4th attempt.
Gold shake, please help me out and get this closed!!!

Client number -1532712

I wanted to close my demat account with sharekhan. I visited their jayanagar branch and requested. They told first they clear account from redeem mf and few share of anus lab which currently not traded to give physical copy and later get closed. However in a few day i got mail as physical copy request rejected. Now they say they can't close account neither they can't clear share. They are cheating customer by charging annual fee and now i am suspicious of trading on my account without my notice so they are not ready to close. I asked them for written communication for which no response. Need support on getting my account closed to avoid any unwarranted activity on my account

I have been allotted 634 shares of above company at the price of rs31.5191 per share amounting rs19983.11 where as in my demat account it is shown as rs33.92 per share amounting rs21505.28. There is a difference of rs1522.17. The matter could not be explained by your branch at sector 14 gurgaon (Haryana) where i am keeping my account. Please clarify the reason of difference of rs1522.17. — from:- ashok kumar jain

I invested 180000 rupees my investment value 117000
My trading balance is show ing amount - 174630
It is fraud of sharekhan my time is vaste in sharekhan
I ask one of executive tell caller shubham
He is telling 2 days waiting
My time are money is waisted at sharekhan[protected]=63000 is my trading amount so it is not showing - 174630 showing

Please calculate my time value 3000 today add a compensation of my valuable time and money

One of the executive from mulund branch told me to submit the documents and he specifically told me if you are submitting the cheque on which your name will be mentioned so you need not required to submit bank statement, itr or income proof. He promise me that my account will get open within 2 days but after 2 days i was calling him, he was rarely answering my calls after he open my account account but then i realized my derivative account still inactive. I called him but he was not receiving my calls. After called him so many times he took my call and he was defending himself by saying that i have not submitted the required documents to him. I explained him that as per your explanation only i have submitted the documents. Then he asked me to submit the documents i will process the same. Now, he is not attending the calls.

I met with breach of trust repeatedly by the staff. The co. Official have forged with my demat account. My shares are missing. I made a request for transfer of remaining shares from my account, but the company official is tactically postponing the job since 1.5 years. The co. Has performed all manipulation to overdo my complaint, by occupying my signed slips of inter depository slips and demat slips through the agent bhagwan. Last year, bhagwan told that he'd perform the transfer of shares after receiving an investment from my side. He postponed the job even after my submission for investment. And when i claimed for my signed slips that were given to him, he said he tore them, misplaced them as they were useless. Again this year, he seeks for my referral for an investor in lieu of pending stock transfer job.in this way the agent is lured with selfish interest and not providing the timely service. I visited the office to complain for him. The other staff says there lies no terms in transferring the shares. Recently, the agent now diverted my case to other official gajendra, who levied service charges etc. And asked me to first pay them. This all sound fishy to me. The sharekhan pvt ltd has adopted all measures to dupe a customer. Also the rental charges levied on my lifetime free demat category account are inappropriate. And the service charges imposed on me is in fact never provided by the company in last 9 years. Their stealing of my shares and demat slips has brought huge financial loss to me. I've lost my faith in business company.