Sharekhan Complaints & Reviews

My sharekhan client code 15289852, dp id w496939, i had applied for closing of my above acct on 22 may 2015 and paid rs 2149/- being charges sharekhan told me to pay for account closure. I paid this amt vide chq 114071 clearing dtd 25 may 2015.
Still why sharekhan continues to send me dp and transaction bills.
Immeditely close my above dp acct and henceforth stop sending me dp and transaxtion bills.
I enclose passbook copy and dp acct closure form submiited to sharekhan

B balakrishnan
Mob [protected]
Email：[protected]@gmail.com

Dear sir,

I have an account with sharekhan from last 2 years. Now whenever i tried to purchase a share the app will give an error of additional margin would be required even my bank account has excess money than required to purchase a shares i'm completely unsatisfied with this service i hope sharekhan will resolve it by today so i can bye a shares.

Please contact me on [protected]

Resp Sir/Madam,
Since last one month i am asking for the clarification of accounts as list provided in earlier mail. why till today i have not received any answer from your company, I think there are no ethics of your company. now if i dont receive any answer from your side within seven days. then helplessly i will have to think of taking legal action in this matter. and get the above matter to the news paper, media and social media regarding Gandhidham branch.

I request you to please help me in this matter and resolve my queries and investigate my accounts from the upper level branch.

I think sharekhan is a really good company so i trusted that thing, but your Gandhidham branch Manger and RMS are spoiling your company name in Gandhidham. Please do the needful in this matter.

Regards

I had initiated account closure 2 months back.
Nobody reached out to me in order to tell me the procedure.
They rejected my form and did not inform me about it.
I kept calling but nobody was able to reply to me properly.
I have still been calling in order to know the progress.
I have been given an ultimatum by my company, but sharekhan is not taking it seriously and giving me a lot of trouble.
While opening the account they came to my place to collect the document but now when i want to close it nobody is being helpful.

From october 2019, sharekhan app is stopped working in my mobile. I had reported and initiated more than 10 times still this moment. Nobody from sharekhan had given me a solution. Its really a stupid app in my career experience. It support given from this firm is the most worst thing in this coporate world. They never think about the loss of wealth and time of their customers.

Hello sharekhan i am very upset with your broker. They sell my share without my taking permission. On selling my share at first time without my taking permission i inform to sharekhan office but still they do not stop selling my share. On these days i suffer huge losses. Please help me. Please provide me full details of my shares. I respect sharekhan thats why i open demat account with sharekhan. But your broker is not responsible person. Please sharekhan help me fast as possible. Thanks

I recently got to know that all my account money is blocked and cannot be used for trading. I bought 4500 shares of sbin on 10th oct and sold 2500 quantity on friday. According to that, 2000 sbin share still needs to be present in my account. When inquired, i was told that there was intra day transactions (Buy/sell) due to which my 2000 sbin shares are in unsettled status and later found to be short sell.

First of all i dont understand what my delivery shares has to do with my intraday transactions.
Second, how my normal sell transaction became short sell.
Thirdly why my shares are not visible in my account.

14th oct i got to know that 500 quantiy of sbin share will be added to my account as per t+2 policy which is still not added. Today i came to know that my account is showing in minus -2.7 lakhs for which i will be charged but i have no shares in my account. Also i don't know at what price i will be getting sbin shares.

Now i need to know who will be taking responsibility of this big production defect occured with your system. Because as a customer, i am not suppose to do anything with your system issues. If my fully executed shares are going into short/ unsettled status then it should be sharekhan who should be taking responsibility about this.

Things to be looked upon:-
1 invaid charges added on my account.
2 from last 2 working days my total amount which is around 3.5-4 lakhs is blocked. This should be answered by sharekhan

My email id : [protected]@yahoo.com

Dear team,

I could not reach you over the live chat or call so i am posting here. My transfer of funds from my bank account to my sharekhan mf account has failed with the status "req failed at bank". However, the funds have been deducted from my bank account. Please help in this asap. I will miss all my mf payments scheduled this month due to this mess.

Client name: anirban majumdar
Client email: [protected]@gmail.com
Transaction ref#: 6887690

I raised a complaint and sharekhan didn’t provide any satisfactory response after i provided my contact details. Previous complaint with details can be found at:

https://www.consumercomplaints.in/sharekhan-not-allowing-to-update-contact-detai...⇄

I have a long standing account with sharekhan and now unable to access it due to a mobile number change and my cmc is repeatedly getting rejected sighting signature mismatch.
Customer support have given up already on this.
Login id : vlaad2010
Contact: +[protected]

I have a trading account with sharekhan for about 10 years. I have moved and changed my mobile number and when i am trying to update my information, my cmc is rejected 3 times stating my signatures do not match and i need to submit a signature change form.
I have never changed my signature and i cant tell why sharekhan wouldn't accept my signature. I have provided everything to prove my identity, pan, aadhar, address proof everything. Funny thing is they did transfer my servicing branch on my request but won't update my contact detail.
Customer care have provided their final response stating they can not process my request and i am unable to access my account.
This is not good for anyone as i am not able to do any transactions and hence no commission etc. For sharekhan either.
I live far from the base branch and still made visit to provide documentation. Now i am being asked to provide several documents for signature change which i never did.
Login id: vlaad2010

My userid is akgoyal87 on sharekhan and i was overcharged brokerage on intraday trade dated 26.08.2019 as total traded amount was approx rs.819000/- (Both buy and sell) and as per intraday trade brokerage should be.03% of total amount traded which should be around rs.245/- and if you include all other charges then should not go beyond rs.500/- (Max value if you add your fake charges also) but i has been charged rs.3500/- for intraday (Oh my god) for that i. E. 7 times of rs.500/-. My registered number is [protected]. I think its scam going on in sharekhan broker which should be revealed as soon as possible. I will also approach to all govt bodies to expose sharekhan frauds. I know one thing also sharekhan team will delay this case as much they can to not to reverse overcharged.

Being in transferrable job, I get transferred to different cities every 2 years. I had opened my account while I was posted in Pune and I am presently posted in Ahmedabad. I have approached their office for closure of account they came with silly reasons that my account is in Pune and it can be closed only by them. So I had request them to transfer my account from Pune to Ahmedabad but it is more than a week, till now the needful is not done.
Pathetic customer care service.I will request all of you not to open account with them and if you are an existing customer please try to exit at the earliest.

I have been chasing sharekhan to close my accounts from last three months and every time they came up with a reason for not closing. I have requested for only closing trading and retain demat account and they rejected the same. Finally i have sold all my holdings and account is zero balance now. Now they are saying the form is not correct. How can they say? Their branch only accepted and i have submitted the same form three times till now. How can they mention that now? I am closing account due to conflict with my job. Looks like, i am left with only option is to file legal case as i want to be sure that nothing is wrong from my side. Very bad service from sharekhan. I invested in mf as per their advise even that didn't perform well. I am clueless why i opened account with sharekhan.

Sharekhan id: 2234594

Call customer care and gave complaint for the same. Here is complaint id:[protected]

I have been chasing sharekhan to close my accounts from last three months and every time they came up with a reason for closing. I have requested for only closing trading and retain demat account and they rejected the same. Finally i have sold all my holdings and account is zero balance now. Now they are saying the form it not correct. How can they say? Their branch only accepted and i have submitted the same form three times till now. How can they mention that now? I am closing account due to conflict with my job. Looks like, i am left with only option is to file legal case as i want to be sure that nothing is wrong from my side. Very bad service from sharekhan. I invested in mf as per their advise even that didn't perform well. I am clueless why i opened account with sharekhan.

My client code 2137040 pramod lamba from hisar haryana i am doing call in hisar office about confirm my charges but his response is not satisfactory sometime he says that system is not working. From last six days continuously i am doing call but response is nil. I am very disappointed this type of services. I am not expected these type of service. Please confirm about my interest debit charges and brokage in my account.

Pramod lamba
Client code-2137040
M. No-[protected]

Hi,

I have a trading account in sharekhan.in year 2015, my broker called me and said idea looks good to buy and he asked shall i buy? I replied yes, after that i received a call that he sold in loss. But this time he did not asked my permission to sell. After that he was trading into my account and he wiped out all my capital. At that time i did not complain (My mistake). After that i did not add funds for trading but i added for mutual funds and also in indostar ipo, i got some profit. Again he traded and lost all my profit money. I saw these reports today in capital gain when i sense where are my profits going. These trading activities happened without my permission. Please look into it and refund my money.

It is learnt that you are going to close your old website and it will be compulsory for us to use your new website. We are well conversant with the old website which provide all information we need. The new website is not so easy and we fail to use and understand the same. We request you to continue the old website along with new one, else we shall have to think otherwise.
I am your customer for last 20 years or so. I have remained with you even though your brokerage rates are higher than that of a few other brokers.
If you compel us to use your new website it will be troublesome for us. Hence the request.

Dear Recipient,

This is regarding the issue of my Sharekhan Account been locked. I have called your Hyderabad office and came to know that the reason is Fatka not been submitted. I have submitted it twice and came to know that this has been successfully updated in your side., but my sharekhan account is still locked. Even with numerous followup from the Panjugutta Hyderabad branch, I am not getting any answer from them and they are just making me go round and round.

The manager at the Pangutta Branch Mr. Vinay, he is highly irresponsible and doesn't have courtesy to even talk in proper manner. I am running behind him since last 2 weeks and every time he comes back that we will call you, which has never happened. Can you please look into this, why the account is locked even after successful updation of Fatka and unlock the account.
Also can you please let us know the escalation procedure for the irresponsible behavior of the Panjagutaa Branch Manager.

Hi,
I am a sharekhan account holder. I bought a share at 135 / share and sold it after 2 days at 140/share which has been executed to my demat but after 2 days of that executed price sharekhan call me and told that my share had not sold as well as not buy and it has been going for auction you may get penal.
If i get my share executed in my account and geeting the execution msg then why they say you have not such quantity.
After call to the branch they miss behave. It tottaly very very bad response and fraud.

Dear members dont open demat account in sharekhan...

Aman pandey
2292886

Sharekhan — funds transfer into sharekhan account


India
Baraiya ajay
Submit a complaint
Hi,
I transferred rs.5000/-, 2 days ago to my sharekhan account from my kotak bank account. Eventhough the money has been debited from my citibank account, the sharekhan account doesnt reflect it yet. Even after repeated complainst to customer service, there has been no response from sharekhan. This is absolutely poor customer service. I am not sure if this is another way of making money by these companies.

Can somebody help?